Total 18,458 Full-time job vacancies in swanbourne western australia

Delinea Culture & Benefits:

Why work at Delinea? 

·        We’re passionate problem-solvers doing our part to make the world a safer place. 

·        We invest in people who are smart, self-motivated, and collaborative. 

·        What we offer in return is meaningful work, a culture of innovation and great career progression! 

At Delinea, our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – and guide our behaviors and success. We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. 

We take care of our employees. We offer competitive salaries, a meaningful equity and bonus program, and excellent benefits, including full suite health and wellness plans (specific to individual country plans), generous discretionary time off (DTO), and paid holidays. We support all families with paid leave, specific to individual country plans, for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Upon conditional offer of employment, candidates are required to complete comprehensive 7-year criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.

Position Overview

Do you want the opportunity to be part of a startup-like environment and have a big impact on a brand-new product? Are you looking to be at the forefront of innovative new technology that will ultimately help people imagine, design, and make a better world? If so, come join the Autodesk Tandem team! Our mission is to create Digital Twin technology and solutions that will transform how buildings are designed, built, and operated.

We are seeking a Product Sales Specialist who is deeply passionate about the AEC-O industry and strongly believes in the potential of Digital twin technology to revolutionise this field. This position offers a unique opportunity to engage with some of the world's largest organisations that build, operate, and manage facilities.

The ideal candidate brings an entrepreneurial spirit and is enthusiastic about working directly with clients to help them realise the value and positive outcomes from adopting a new and innovative technology. We are looking for a candidate who embodies the characteristics of an ideal team player, with a strong emphasis on humility, adaptability, and a customer-first mentality. We value smart, courageous, and inclusive individuals who aren't afraid to push boundaries and drive innovation.

Responsibilities

• Grow the overall Autodesk Tandem business in your territory through developing and executing a business plan and growth strategies to achieve team sales and revenue objectives

• Qualify inbound leads and identify expansion opportunities across existing Autodesk customers

• Collaborate with the broader Autodesk teams to create and drive opportunities within our prioritised target industries and segments

• Partner with Customer Success to align on customer growth plans, ensuring successful adoption and ongoing use of Tandem

• Develop and lead customer presentations and product demonstrations that are informative, compelling and customer outcome centered

• Deliver on quarterly and yearly sales targets, providing accurate forecasts to leadership

• Develop sales collateral in a variety of formats to share and conduct training sessions with the broader Autodesk sales teams

• Utilise sales and CRM tools to optimise your customer engagement strategy and effectiveness

• Stay up to date on current industry news, trends, and competitors

• Partner and collaborate with internal subject matter experts, marketing, and product teams to translate customer challenges into workflow solutions and best practices

• Attend and support trade shows and events as needed

• Travel to key customer sites and participate in Executive Briefings as requested

Minimum Qualifications

• Bachelor's degree or equivalent experience

• Previous experience selling SaaS technology to both enterprise and mid-market customers (Smart Building Technology and/or AEC-O industry strongly preferred)

• 5+ Years of software sales experience in quota carrying roles

• Strong work ethic, highly adaptable, goal and results oriented

• Excellent written and verbal communication skills

• Ability to take initiative, prioritise, and manage time effectively

• Ability to work independently and collaborate effectively both in person and remotely with our Global direct and indirect sales teams

• Estimated travel for this position is between 10-20%

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Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Adelaide on a Permanent full-time basis.

This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make outgoing calls to customers to promote our products and services.

Core responsibilities in the role include:

• Keeping the customer at the centre of your thinking by taking responsibility and ownership for customer satisfaction, loyalty and responding to customer queries related to their bookings in an effective manner.
• Proactively making outbound calls to our existing customers to promote our products and services
• Demonstrate experience in customer service, including the ability to display empathy and active listening skills. Provide a high level of customer service and act as the first point of contact for customer enquiries via phone and email.
• A high degree of attention to detail and accuracy while scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities using excellent verbal and written communication skills, including interpersonal skills
• Ability to work to deadlines, KPI's and meet sales targets while working as a team and independently.
• Ability to multi-task and attend to ad-hoc jobs as and when they arise
• Documentation of all relevant information on the CRM to provide clear instruction for field technicians.
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate will possess:

• Experience working in call centre or internal sales environments (essential)
• Demonstrated experience in phone sales and converting enquiries into sales
• Capable of working with multiple web-based data-bases and email programs. Experience in Microsoft suite is desirable.
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multitasking.
• Proven problem-solving skills.
• Ability to work in a team environment to support fellow colleagues.
• Professional, reliable and punctual.
• Accurately enter data into systems.

What is on offer:

• Competitive salary, plus generous bonus/commissions structure to reward individual and team performance.
• A friendly, supportive environment where you can enjoy going to work each day.
• Access to staff benefits and discount program with major retailers and stores.
• Comprehensive training via company’s in-house programs.
• Access to ample on-site car parking.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

If you’re the superstar we’re looking for, and you’re looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkler

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

We're always looking for talented people to join our team. If you're interested in joining any of our corporate teams, engineering group, or being a part of our mission crew as an observer, you've come to the right place.

We know that our team is our greatest asset and that our success relies on us attracting and retaining highly skilled and motivated people who are passionate about what they do.

To do this, we offer:

• A mission: a sense of purpose,
• Market competitive remuneration,
• A range of benefits, 
• Challenging and diverse opportunities,
• A supportive team environment, and
• Opportunities for professional and personal growth

To be considered for any suitable roles we have available, please submit your expression of interest by clicking 'I'm Interested' and filling out the details in this form.

Level Electrical & Data Riverland is a locally owned and operated business with over 20 highly experienced employees providing standout levels of professionalism and quality in electrical, data and security services.

We are looking for an energetic electrician to join our team.

• Daily job management via our online job management system.
• Efficient and neat workmanship
• Strong communication skills
• Be a clear and logical thinker with ability to problem solve effectively
• Co ordinate materials from wholesalers for installation on site.
• Strong understanding and commitment to WHS
• Keep up to date with all training, inductions, and licences required

If you are a reliable, efficient qualified electrician with the ability to work within a team and focus on customer service, then this role is for you.

Applications close 9th February 2024.

• A grade electrician
• A variety of experience is required.
• Current rights to work in Australia (overseas applicants without residency or citizenship will automatically be declined)
• Able to work in a team environment

• Company vehicle supplied
• Uniform, phone supplied.
• Training provided as needed
• Supportive team environment

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

As a Senior Service Desk Agent, you'll look after Tier 2 resolutions being a point of contact to our biggest clients. No two days will be the same as you’ll be constantly thinking outside of the box to troubleshoot and resolve issues, ensuring the most efficient and effective customer service, possible!
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
The operational hours for the Service Desk are Monday to Sunday 6am to 8:30pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Problem solving and delivering quality customer service is your forte, and you’re looking for a role that challenges you to think on your feet. You’re comfortable working with customers over the phone and have strong, clear communication skills; both written and verbal.

You’ll value being part of a team and you’ll also be comfortable working autonomously. We’re looking for someone who is passionate about developing a career in the ever-fast-changing world of IT and someone who truly values the customers they support.

In our successful candidates we are looking for:

• Self-starters who are motivated to further develop their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.
  

If you have any of the following skills and qualifications, this will be advantageous to your application:

• ITIL v3 foundations
• Experience using Service Desk ITSM tools or CRM tools
• Windows 7 through 10
• Microsoft Office 2007 through O365
• Active Directory
• Web browsers
• Web and Mobile applications
• Microsoft Exchange
• Hardware and Software installation
  

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness and ability to obtain a Baseline or NV1 Clearance is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

About the job

ERM is seeking an experienced Senior Environmental Planner/ Consultant to be based in our Sydney or Newcastle office, to lead major projects approvals and environmental impact assessment processes, with a focus on renewables and major infrastructure projects. As a Senior Environmental Planner/Consultant, your leadership, client relationship, and technical consulting skills will support the growth of ERM’s business and client base. You will have access to ERM’s global Impact Assessment Technical Community, sharing multi-disciplinary resources and best practices across the industry. This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader on both local and international projects.

Role/Responsibilities:

• Lead environmental impact assessment projects and complex approvals processes.

• Project manage multiple projects within scope and budget and ensure quality standards on project deliverables.

• Prepare technical proposals and participate in business development with existing clients.

• Mentor junior and mid-level consulting staff to develop their skill sets in the environmental impact assessments and approvals.

• Build strong collaborative relationships with other ERM employees.

If you have the following, we want to hear from you:

• Bachelor’s degree in Urban Planning, Environmental Engineering, Environmental Science, or similar.

• Minimum 6 years’ experience in statutory planning and/or environmental approvals.

• Familiarity with Commonwealth and NSW environmental legislation and their application to facilitate the delivery of infrastructure projects.

• Broader experience in legislation of other jurisdictions, environmental management and stakeholder management would be viewed favourably.

• Well-developed team building and influencing skills; unquestioned integrity; and the experience, confidence, and stature to effectively address client and business needs and challenges.

• Solid experience building sustaining relationships with major clients.

• Excellent writing, communication, presentation, strategic thinking, and people skills.

• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

Why Xodus?

With its vision that together, we will deliver a responsible energy future, Xodus is in a truly exciting and ever-evolving position in the energy sector. We work across the globe on innovative projects, engaging with industry and communities wherever we go to deliver on our vision. We see our environment capability as intrinsic to the success of our business goals and we have a wide range of specialism across our team of around 100 professionals globally. Our biggest asset is obviously our people, and that’s why we take time to seek out the best people who really add to our culture, and then support them through the natural peaks and challenges of consultancy with initiatives around learning and development, wellbeing, sustainability (and of course we try to have as much fun as we can along the way!).

Overall Purpose of the Role

Xodus has a well-respected Environment and Approvals team delivering Environmental Impact Assessment for onshore and offshore environmental approvals for some of Australia’s most high-profile oil & gas and renewable energy companies (including CCS, Hydrogen and Offshore Wind)

We have flexible role available for experienced environmental approvals consultant to do great, meaningful work with our dynamic and busy team.

To be successful in this role you will be able to support multiple offshore and onshore environmental scopes of work ensuring efficient use of our intellectual property and delivering value to our clients. 

We operate as a global team and have opportunities to work with and learn from our Renewables & Environment teams in Japan, UK and the US.

Responsibilities

• Contribute to Environmental Impact Assessment for various onshore and offshore energy projects.
• Support, develop delivery of environmental services to clients including approval planning, execution, and compliance monitoring. 
• Participate in maintaining and developing client relationships
• Develop productive internal relationships to support a creative and effective team environment
• Establish, maintain, and improve the environmental knowledge of the APAC Environment and Renewables Division ensuring the accuracy and reliability of all knowledge upon which our products and services are delivered.
• Provide geospatial support including data management and presentation, mapping deliverables, cable routing and constraint analysis across a range of projects.

• Tertiary education in an environmental discipline highly desirable, but not essential.

• Experience with GIS software including ArcGIS, ArcGIS Pro QGIS
• Proficient in Microsoft Office products

Personal Attributes

• Motivated by achieving better environmental outcomes for major capital projects in onshore and offshore settings.
• Excellent communication, interpersonal and customer service skills.
• Shows a willingness to listen to learn rather than hear and is helpful to others by sharing information and experiences.
• Strong desire to work in a diverse work environment.
• High attention to detail and an appetite for excellence.
• Highly organised and good time management skills.

• Market competitive salary.
• Paid parental leave scheme.
• Flexible and hybrid working.
• Growing business with career development opportunities.
• Receive mentoring from experienced leaders.
• Participate in in-house and external training programs.
• Life Insurance and Salary Continuance Insurance.
• Monthly Excellence Awards Programme
• Great office amenities in a new office building in CBD near Elizabeth Quay Station

Our Commitment to Diversity & Inclusion

Xodus is committed to promoting a diverse and inclusive culture whereby everyone has a strong sense of belonging and can be themselves at work. We believe diversity drives innovation and we continually work to grow our network of people to give us the chance to be the best company that we can. We promote the freedom to work flexibly by empowering people with the autonomy to choose where and when to work and providing them with the technology to be connected to colleagues.

Our Commitment to Wellbeing

Xodus is committed to providing a healthy working environment and strives to continuously improve the quality of working life of our employees, their families and others who work closing with us. We do this through the integration of wellbeing throughout all business activities, to create a working environment and culture that is compatible to the wellbeing of all our colleagues.

Closing date: 15th February 2024

ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

As reporting on web behaviour plays a critical role in ClickSend’s marketing success, we are seeking a Data Analyst to join the Marketing Team. As the Data Analyst you will be responsible for the recording and reporting of data, which is vital to ClickSend’s ongoing success.

Key responsibilities:

• Build dashboards using Periscope and other BI software like Tableau.
• Write the SQL that drives all reporting and dashboards.
• Analyse and report on sales funnel metrics.
• Measure performance of online marketing campaigns.
• Report on marketing KPIs like website traffic, leads, deals, conversion rates, churn, CPA, ROAS etc.
• Track email campaign metrics (delivery, open, click-through rates).
• Conduct competitive research and analyse benchmarking data.
• Work closely with sales and marketing teams to identify opportunities for new client acquisition.
• Analyse data to find answers to specific questions from internal stakeholders.
• Set up data infrastructure.
• Develop, implement and maintain dashboard data.
• Assess quality of data and removing or cleaning data.
• Generate information and insights from data sets and identifying trends and patterns.
• Prepare reports for executive and project teams.

To be successful in this role you will have strong analytical skills and be an expert in writing SQL for various platforms (MySQL, PostgreSQL, etc). Experience with a range of reporting dashboard platforms is expected, with Periscope and Tableau preferred. Additionally, experience with data sources and troubleshooting issues across the whole data pipeline is highly regarded. You will be a strong communicator and be comfortable writing and presenting data, and gathering feedback from stakeholders. You will demonstrate a natural curiosity and ability to take ownership of tasks and seeing them through to completion.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• Flexible hybrid working arrangement
• Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• Access to Reward+ program
• A day off for your birthday
• Wellness programs
• Coaching and career development support, including access to a range of online professional development courses
• Access to our Employee Assistance Program
• Global mobility policy
• Monthly fitness reimbursement
• Volunteer leave
• Work from home set up reimbursement

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Due to our quickly expanding client base, we're looking for Senior Financial Accountants to join our expanding team. If you come from public practice, but are looking for a change that offers flexibility, travel and the ability to manage your own portfolio of clients, then this is the role for you!

Key Responsibilities

• Mentoring mid-level and junior staff through reviewing work, providing clear, concise and supportive feedback within a culture-focused environment
• Preparation and review of monthly management reports, budgets and cash flow forecasts for clients’ businesses
• Explaining the key insights from financial information and management reporting to small business owners, in a clear and simple manner
• Utilising Xero to build dashboards that deliver accurate and timely financial insights 
• Prioritising and handling multiple tasks and jobs effectively, while still maintaining high-quality work
• Being the focal point for all queries and advice from your clients, ensuring they get the support they need from our services
• Developing and maintaining positive relationships with your clients, working with them to achieve their business goals.
• Remaining current on industry trends, changes in regulations and best practices, and effectively communicating this information to clients in a clear and simple manner

Requirements

• Degree qualified with minimum 2-4 years’ experience in public practice
• CPA or CA qualified
• This role can require some travel to our clients businesses. A valid driver's license and access to a vehicle on weekdays is required
• Experience working with small business clients
• Proficiency in Xero and Xero Practice Manager
• Exceptional written and verbal communication skills
• Proven ability to manage a portfolio of clients and review the work of junior staff

Benefits

• $100,000-$120,000 + super (depending on experience) + company mobile + km allowance
• Financial support with any formal studies and industry licenses and registrations
• Yearly overseas holiday for our top performers across the business
• Regular social gatherings, conferences and ongoing engagement activities to support professional development and team building
• Employee and client referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc.

Our Commitment

At Retinue, we believe that diversity, equity, and inclusion are crucial to our success. We recognize that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

Apply now to join our team and contribute to the success of Australian small business!

Date Posted:

Country:

Location:

We are looking for a Repairs Service Technician based in Regional Victoria – Bendigo. This is a permanent role and reports to the Regional Victoria Area Manager.

You will work closely with other Service Technicians, Mechanical Fitters, Installers, Adjusters, Trade Assistants, Field Engineers, and Service Coordinators.

Why join OTIS?

• Robust compensation and benefits packages

• Access to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance Scheme

• A culture that encourages innovative ideas and appreciates our talent is the key to our success.

Key Responsibilities for You

• Performs service, repairs, and maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.

• Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.

• Provide electrical and mechanical training to apprentices and sub-contractors.

• Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators.

• Perform upgrades and repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and accordance with the relevant Award and /or Enterprise Bargaining Agreement.

• Liaise with customers and submit leads using Otis-provided applications.

• Standby and after-call-back coverage (if applicable)

Key working relationships - Internally and Externally

• Works closely with the Field Engineers, Service Mechanics, Branch and Operations Managers.

• Liaises with functional management at other Otis entities and headquarters.

• Represent the Company with major customers, suppliers, and the public.

• Work closely with the Sales Team, including Sales Account Representatives, Sales Managers, and Sales Coordinators (where relevant).

• External stakeholders include customers, building owners, managers, independent and government agencies, unions, consultants, and suppliers.

What You Will Need to Be Successful

• Have Electrical qualifications as relevant to the role.

• Minimum two (2) to five (5) years’ experience within the Lift Industry.

• Extensive electrical and mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.

• Has the ability to perform knowledge transfer on information and skills through training.

• Demonstrated fault-finding and problem-solving skills.

• Strong English language skills, both verbal and written

• Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).

• Highly organized, structured, and able to handle multiple tasks and competing priorities.

• Attention to detail and results-driven.

Do you know someone at OTIS? 

If yes, let's get them to submit your interest as a Referral. Tell them about this role! If you are an overseas candidate with lift experience and are interested in this opportunity, please get in touch. 

Key Benefits 

• Robust compensation and benefits packages 

• Be part of the Forbes 2023 World's Best Employers. 

• Meaningful career opportunities for people to grow through excellent Learning programs. 

About OTIS

Otis is the world’s largest elevator and escalator manufacturing, installation, and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

Our Gen2® elevator system, energy-saving ReGen™ drive technology, and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians.

We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Apply today to join us and build what’s next!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The primary role of the Team Leader, located in Melbourne Australia, is to manage team members/agents to ensure that key client deliverables are met and exceeded. This will be dependent on the campaign you work on and Key Performance Indicators (KPIs) outlined by the client being serviced.

Key focus areas will include team and agent development/engagement, process improvement, compliance and quality assurance.

Your Accountabilities In this position you will be working in our Operations team and directly reporting to the relevant Operations Manager, Australia.

Core Operational | In line with your operational remit
• Undertake daily ongoing training and development of existing team members to up-skill staff
• Drive improvement projects and ensure all staff are actively working towards achieving targets and KPIs as set by Operations Manager – daily/weekly/monthly
• Liaise with Operations Manager to identify strategies and ways to improve efficiency and performance within the channel
• Organise daily motivational meetings and team feedback sessions
• Work cooperatively and effectively with internal and external stakeholders
• Depending on team staffing and rostering levels, when required, accept or make calls and provide effective and efficient service to customers
• Ensure daily administration tasks are adhered to maintain a tidy and efficient working environment
• Assist the P&C Team in following up employee documentation if required
• Ensure customer complaints are actioned and resolved as per customer service guidelines
• Must be willing to lead by example and engage with customers, double-jack with staff to provide mentoring and guidance
• Act as the client representative in the event an enquiry, investigation or complaint escalates and cannot be resolved by the Agent
• Role model appropriate behaviour in terms of demonstrating compliance in punctuality, reliability and teamwork

Your Capabilities
The key capabilities you will need to demonstrate in this role are: Flexibility and adaptability
• Adjust approach in line with changing priorities, is open to acquiring and developing skills and knowledge, adapt to new ways of working or organise work to deliver results Managing People
• Builds an organisational culture in line with Acquire values; Inspires commitment of others towards goals and vision of the organisation • Drives a positive organisational culture
• Promotes and maintains the wellbeing and motivation of others Innovation and Continuous Improvement
• Process ideas and concepts across the business to develop new and different ways of thinking, working, or delivering solutions
• Strives to improve efficiency, effectiveness, and quality of work Self-Awareness
• Has conscious understanding of the impacts of own behaviours, emotions, and thought processes • Takes action to improve personal effectiveness Business and Commercial Acumen
• Ability to drive financial performance and meet targets Communicate with Impact
• Use various communication types to convey information, ideas, and insights in ways that maximizes understanding of key messages Critical Thinking and Problem Solving
• Objectively analyse and evaluate available data, points of view, needs of stakeholders and potential solutions before recommending relevant actions or decisions

Your Measures of Success
The key metrics you will need to deliver in this role are:
• Development of a team environment and workplace climate that facilitates high levels of productivity and minimised time lost through unplanned absences
• Ensure results and targets are being met (varied and communicated accordingly)
• Overall employee effectiveness, Quadrature Amplitude Modulation (QAM) and calibration results
• Maintain employee adherence and ensure a high level of staff retention within your team
• Administrative transactions are processed accurately and with a high level of quality About You Your Experience
• Previous experience as a Customer Contact Officer is essential
• Demonstration of prior performance and ability in a Team Leader or 2nd in Charge capacity, overseeing a team of agents
• Familiarity with contact center technology and software Your Qualifications
• No essential requirement however studies and/or experience in industry verticals or relevant tertiary qualifications in management/supervision would be highly regarded

Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!

ERM is seeking an EHS&S Management Information Systems (EMIS) Digital Consultant in Australia to join our global Digital Services business. At ERM, we offer a robust combination of deep EHS&S experience together with broad environmental management information solution expertise. Our EMIS services span the entire information management life cycle, from assisting clients with information solutions portfolio assessment, strategy, technology evaluation and planning, to designing, testing and implementing enterprise-wide systems and innovative technologies.

ERM has enduring values, which are fundamental to our business conduct. We are passionate about our people, their safety, well-being and development. ERMers take accountability, are client focused, and collaborate with colleagues across geographies.  If you share our values, believe in sustainability and are motivated by opportunities to shape, build, and contribute to a team that makes a real impact to our client’s businesses, ERM is the right place for you. We offer a flexible working environment and competitive salary.

As a Consultant on our team, you will be a valuable asset amongst a diverse team of professionals striving to address business growth, daily business operations and environmental issues. You will work within an environment that promotes proactive cooperation and motivates individuals to maintain a positive attitude in order to consistently deliver quality services and technical solutions.

POSITION SUMMARY:

In this client - facing role, you will support business leaders in the successful selection, configuration, implementation and sustainment of EHS and sustainability management information systems. You will also provide objective, independent advice on off-the-shelf or custom-built, third-party technologies and knowledge of the market presence of these technologies within our clients. (Training will be provided.) The successful candidate will have effective client communication skills and a passion for sustainability and technology, with an educational background in Engineering, Environmental Science, Sustainability, Information Technology, Computer Science, Management Information Systems, or Theoretical Business. Ideally, you will have successfully completed university courses that provided exposure to and experience with Environmental software or environmental studies in order to further develop a deep understanding of global EHS and sustainability business capabilities, regulatory requirements and best practices.

RESPONSIBILITIES:

• Evaluate EHS&S Management Information Systems (EMIS) available on the market, including assisting clients with system requirements and software selection.
• Engage in all life cycle stages of project execution; Implement EMIS software for clients worldwide, assisting with system configuration, integration, training, rollout, support, maintenance, enhancement and improvements as required to meet overall business objectives of clients.
• Support consultant teams that configure/deploy environmental health, safety and sustainability solutions; specific activities include drafting and publishing system design documents, configuring technical specifications and components within the solution, analyzing/migrating data, and developing custom reports/dashboards and automated interfaces.  
• Participate in system support and training documentation teams, and prepare and present training to internal consultants and client system users.
• Apply functional and technical skill to configure EMIS software; serve as subject matter expert to provide escalation point for production issues.
• Map and analyze end-to-end business processes within third party and proprietary systems as well as integration with EHS&S Management Information Systems software, following formal IT guidelines.
• Facilitate management of change issues with the adoption of new information systems. 
• Serve as a power user of collaborative technology, and champion new and innovative business solutions within established and emerging technical architectures (i.e. Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, and other EHS&S software systems.)

REQUIREMENTS:

• University degree holder in an environmental or technical field such as Environmental Sciences, Information Technology, Computer Science, Engineering, Management Information Systems, or Theoretical Business.
• Diversified information technology background and knowledge of EHS software, methodologies, domains and technology an advantage but not required. (Environmental Compliance, Industrial Hygiene and Safety, Occupational Health, Occupational Hygiene, Audit Management, Incident Management & Risk Assessment)
• Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, Sphera, or other EHS&S software systems knowledge and education/professional experience a plus but not required.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.