Total 60 job vacancies in osborne park

Position: Customer Service Manager


Location: Osborne Park, Western Australia
Employment Type: Full-Time
Salary Range: $80,000 - $90,000 annually + Super.

Company Overview:
Next Bike Australia PTY LTD is a leading provider in the cycling industry, offering innovative and tailored solutions to our global client base. With operations spanning across multiple countries, we pride ourselves on delivering exceptional service and fostering long-term relationships with our customers worldwide.
Position Overview:
We are seeking a highly experienced and internationally seasoned Customer Service Manager to join our dynamic team in Perth. The successful candidate will be responsible for overseeing and enhancing our customer service operations, with a specific focus on integrating international best practices. This position is crucial in supporting our expanding global clientele and ensuring seamless customer interactions across multiple time zones and regions.
Key Responsibilities:
• Lead and manage the customer service team to deliver high-quality support to both local and international clients.
• Develop and implement strategies to improve customer satisfaction and loyalty, ensuring adherence to global service standards.
• Coordinate and collaborate with teams across various countries to streamline processes and resolve cross-border client issues.
• Utilize international experience to tailor service approaches to diverse cultural and regional customer needs.
• Establish and monitor key performance indicators (KPIs) to ensure the team consistently meets service delivery targets.
• Oversee customer feedback mechanisms and ensure continuous improvement in service delivery.
• Train and mentor, the customer service team, incorporating global best practices and tools for customer relationship management.
• Manage escalated customer complaints and issues, ensuring swift and satisfactory resolution.
• Regularly liaise with stakeholders in other countries to ensure a cohesive global customer service strategy.
• Stay updated on industry trends and regulatory requirements, ensuring the company remains compliant with relevant standards.
Key Requirements:
• Minimum 2 years of international customer service management experience, with a proven track record of overseeing diverse teams and client bases.
• Experience working within global markets, preferably with exposure to US, UK, European, or other international customer service operations.
• Strong leadership skills with the ability to inspire, motivate, and manage a team across various levels.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders from different cultural backgrounds.
• Proficiency in customer relationship management (CRM) software and global customer service systems.
• Demonstrated ability to handle high-pressure situations, particularly in resolving escalated customer complaints across different regions.
• Strong analytical and problem-solving skills, with a focus on continuous improvement of service delivery.
• Familiarity with Australian customer service standards and local market preferences is desirable but not essential.
•
Why Join Us?
• Be a part of an internationally focused company with a strong commitment to customer service excellence.
• Opportunity to bring your global expertise to a rapidly growing market in Australia.
• Work in a supportive and dynamic environment where innovation and improvement are encouraged.
• Competitive salary and benefits package, with opportunities for career progression.


Application Process:
Interested candidates are invited to submit a detailed resume and cover letter, highlighting their international experience and how it aligns with the position requirements. Please include specific examples of how you have successfully managed customer service operations across different countries.

Job Description

We're looking for Job Coaches to join our dedicated and passionate team in Perth.

Job Coaches work with our clients to support them into sustainable employment. Day to day, you’ll be meeting with clients, helping them with their resume and job applications, contacting employers and referring them to training courses or other health supports.

We provide full training; we’re looking for people that:

• Have compassion
• Have a genuine belief that works for everyone
• Are problem solvers
• Are resilient and enjoy a challenge

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

We find that people from retail, customer service or hospitality backgrounds thrive in our team.

If you have any questions, don't hesitate to contact the recruitment team: [email protected]

About Us 
The racing world is not just exciting, it brings communities together across the state. Racing and Wagering Western Australia (RWWA) is at the centre of this world and more than 24,000 people choose to join us in our quest to forge a sustainable future for racing in WA. 
As well as controlling thoroughbred, harness and greyhound racing in Western Australia, RWWA operates the TAB which has more than 300 off-course retail outlets, a call centre and online betting services. 
Exciting opportunities await at our unique business! We prioritize values that drive success - respect, accountability, connection, and excellence. Join us in an environment where hard work is balanced with fun.
About the Role 
Salary Range on offer: $79,244 - $91,330 p.a super 
In this permanent full-time role, you will manage and review overall day-to-day operations of the Lark Hill complex ... Click here to view more detail / apply for Curator- Lark Hill Thoroughbred Training Complex

Who is ShiftCare?

ShiftCare is a fast-growing SaaS scale-up and its innovative software is a market leader that helps Australian & American disability support providers, in-home aged carers, and allied health professionals streamline the way they work by creating efficiencies in rostering, client management, and billing, enabling businesses to grow.

We are seeking a dynamic and experienced Customer Success Manager focused on onboarding to join our team. Our ideal candidate will engage and manage relationships with our customers, ensuring their satisfaction with our products and services, and driving retention and expansion of our customer base.

Responsibilities

• Product Mastery: Develop an in-depth understanding of our product and its features, and work closely with customers to help them maximise the value of our solution.
• Customer Relationships: Build and maintain strong relationships with our customers, acting as their primary point of contact for any questions, concerns, or issues that may arise.
• Onboarding Ownership: Take ownership of the customer onboarding process, collaborate closely with different stakeholders to understand requirements, and ensure a seamless onboarding experience for our customers.
• Customer Health Monitoring: Monitor customer health and engagement metrics, and develop and execute strategies to improve retention and reduce churn.
• Product Adoption: Drive adoption and usage of our product by providing guidance, training, and best practices to our customers.
• SLA Management: Ensure SLAs are met and workloads are managed across all allocated onboarding setups.
• Cross-Functional Collaboration: Build relationships with cross-functional teams (Operations, Engineering, Sales, Product, Marketing) to deliver the best experience for our clients and enhance the company's NPS.
• Customer Advocacy: Represent the voice of the customer to internal teams, providing feedback and insights to help drive product and service improvements.
• Upselling and Cross-Selling: Proactively identify opportunities to upsell and cross-sell our services.

Qualifications & Experience

• Education: Bachelor's degree in business, marketing, or a related field.
• Experience: 2+ years of experience in a customer success or professional, client-focused account servicing role, preferably within a SaaS business.
• Skills:
• Outstanding execution and product demonstration abilities.
• Strong communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders.
• Experience providing Zoom training sessions to customers with a broad range of technical aptitudes.
• Excellent problem-solving skills, with the ability to identify and resolve complex issues.
• Demonstrated ability to manage multiple projects and customers simultaneously.
• Technical Proficiency: Familiarity with customer success metrics, and the ability to analyse and interpret data to drive action.
• Software Experience: Experience with CRM and customer engagement software (e.g., HubSpot, Intercom, ChurnZero).
• Industry Knowledge: Previous experience working with timesheet, payroll, or accounting software is a bonus.
• Work Ethic: Ability to work independently and remotely, with a strong work ethic and time management skills.
• Industry Familiarity: Familiarity with our industry is a plus.

Key Competencies

• Customer-Centric Mindset: Always prioritising the needs and satisfaction of the customer.
• Strategic Thinking: Ability to see the bigger picture and contribute to the strategic direction of the customer success team.
• Proactive Approach: Taking initiative to anticipate customer needs and resolve potential issues before they escalate.
• Adaptability: Thriving in a fast-paced, dynamic environment with the ability to adapt to changing customer needs and priorities.

Why join Shiftcare?

We offer a competitive salary along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.
• Employee Discount Marketplace:
• Access a wide range of discounted products and services, enhancing your ability to save money and enjoy preferred items.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

We’re Hiring a Passionate Pastry Cook! ????
Do you have a love for creating sweet delights and flaky perfection? Our bakery is looking for a talented Pastry Cook to join our team!
What You'll Do:
• Craft delicious pastries, cakes, and desserts from scratch.
• Experiment with seasonal ingredients and creative recipes.
• Ensure every bake is as beautiful as it is tasty.
• Maintain a clean and organized workspace.
What We're Looking For:
• Experience in pastry making (or a strong passion and willingness to learn!).
• Attention to detail and pride in presentation.
• A team player with a flair for creativity.
• Early risers who love the smell of fresh bakes!
What We Offer:
• A welcoming and supportive work environment.
• Salary range $65,000 - $73,150
• Competitive pay and opportunities for growth.
• The chance to showcase your skills and experiment with new ideas.
• Coffee, good vibes, and plenty of pastries!
Ready to rise with us? Send your CV to [email protected]

MinRes can offer you!

ASX 200 Company - A dynamic global leader with cutting edge innovation
We invest in your career, with a focus on leadership, upskilling, training and development programs
Live Your Best Life! Our benefits offer you access to deals, support and discounts to help you unlock the important things in Life Health, Family, Recreation and Your Future with MinRes

APPLY NOW to join the  MinRes Family , a Company on the Move!
The Opportunity
As an Electrical & Maintenance Village Supervisor you will play a crucial role in ensuring the efficient and safe operation of the village facilities associated with our mining site. The ideal candidate will have a strong background in village operations, with a focus on maintenance, safety, and employee development.
This role will be working on an 8/6 roster.
Your responsibilities will include but not ... Click here to view more detail / apply for Supervisor Electrical & Village Maintenance

As a Contractor Interpreter, you will be integrated into our close-knit team of Kairros Consultants who work with and support people who have sustained a psychological or physical injury in the workplace. Your interpreting services will be focused on medical/healthcare dialogues. We specialise in working with culturally and linguistically diverse clients and as such, we are looking for NAATI Certified Interpreters for Bahasa Indonesia language. 

Depending on location, we have both tele-interpreting and face to face interpreting available. 

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

The associate will work alongside a specialist veterinary radiologist and qualified radiographers to help coordinate all aspects of diagnostic imaging at the hospital including:

• Coordinating scheduling of the hospital’s imaging caseload
• Assisting with acquisition and interpretation of diagnostic images – radiographs, contrast radiographs, CT and MRI scans
• Assisting with imaging and interpretation of radiographs and selected ultrasound procedures
• Managing paperwork and data storage for all procedures
• Supervising strict adherence to radiation safety standards within the practice

Our client is a leading food manufacturer that is seeking 
2x Mechanical Fitters AND 2x Electrical Fitters 
on a temp to perm basis in their Osborne Park site. 
Rotating weekly shifts (Mon-Fri): 
Day shift: 6am-2pm 
Afternoon shift: 2pm-10pm
Night shift: 10pm-6am
Key Responsibilities
Mechanical Fitter Duties:


Fit and assemble metal parts to fabricate and repair production machines.
Maintain and modify fixed and mobile mechanical plant and equipment.
Use hand and power tools to construct and repair components.
Electrical Fitter Duties:


Assemble electrical panels, systems, and sub-assemblies.
Connect conduits, run wiring, and install electronic components.
Troubleshoot and repair electrical systems to ensure reliability.
General Responsibilities:


Develop and document Standard Operating Procedures (SOPs).
Ensure compliance with HACCP, BRC, WQA, and safety standards.
Requirements

Trade certificate: Electrical Fitter or Mechanical Fitter.
... Click here to view more detail / apply for Fitters ? Mechanical and Electrical