Total 2,420 Full-time job vacancies in australia or new zealand

At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone.   

Last year, we helped nearly 300 million people access information about the currencies that matter to them and over 350,000 people used us to send money overseas. Thousands of businesses relied on us for information about the currency markets, advice on managing their foreign exchange risk or trusted us with their business-critical international payments.   

At XE, we share the belief that behind every currency exchange, query or transaction is a person or business trying to accomplish something important, so we work together to develop new and better currency services that put our customers first.   

We are proud to be part of Euronext Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under Euronet, we have brought together our three key brands – XE, HiFX and Ria Money Transfer – to become the business that XE is today.  

The purpose of the Complaints Manager is to effectively manage customer complaints, ensuring the reputation of Xe is protected and that all complaints are handled within regulatory guidelines.  

Working closely with the wider management team and support teams across the business, the jobholder will lead from the front in ensuring a high-quality service is being delivered to customers. This will include providing feedback to managers on individuals and processes, highlighting any concerns and making recommendations for improvement. 

Our principles 

AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery 

RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility 

COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community 

What you’ll do 

• Investigate and handle global level 2 escalated complaints (written and verbal) for consumers and small businesses through to resolution, in line with the approach and timescales outlined in the complaint handling policy. This includes taking live escalated complaint calls and making proactive calls to clients throughout the handling of a complaint.   
• Exercise own judgement in the specific approach to take with individual complaints (written/verbal, timing of contact) and making informed and well-reasoned decisions in the event of financial outlay (gestures of goodwill).  
• Assist Compliance/Risk with compiling cases and regulatory reporting.  
• Review any customer feedback and respond where required. Daily management of customer feedback (Trustpilot/CSAT/Delighted surveys), providing responses and analysing trends. 
• Provide monthly MI and associated commentary to internal parties on Complaints and customer feedback as required– including identifying key trends, conducting root cause analysis and making recommendations for process improvement as appropriate to prevent reoccurrence. 
• Complete any complaint logs daily, ensuring all data and commentary is accurately entered. 
• Assist team members in Care and other support teams with Level 1 complaint responses, ensuring responses are within required regional timescales, working closely with Supervisors and Managers to address any training or coaching needs of individuals.  
  

Success Measures/KPIs 

The quality of the complaint handling will be monitored via audits. 

The quality of complaint resolution will be monitored against complaint regulatory body decisions.  

Who you are 

• Previous experience of managing escalated complaints in a financial services industry is essential.  
• Excellent verbal and written communication skills are needed in order to understand a client’s complaint and explain complex processes in a clear, straightforward but effective way.  
• A solution focused approach is required to persistently follow matters through to resolution  
• A high level of drive and motivation are necessary to achieve results whilst working cross departmentally, providing feedback and managing expectations at all levels, senior management through to team level.  
• The job holder should be quality driven, ensuring accurate data integrity and adherence to all processes. A strong team worker is required, with the ability to build and maintain strong cross functional working relationships.  
• The ability to work under pressure is essential, as is being someone who is change orientated.  
• A strong team worker is required, with the ability to build and maintain strong cross functional working relationships.  

 
Desirable 

•  Experience of writing and presenting reports 

• Competitive market-based salary 
• Annual Discretionary Bonus 
• Superannuation 
• Healthcare 
• 20 days annual leave increasing with each year of service (capped at 25 days 
• Paid day off for your Birthday 
• Discounted Euronet Employee Share Purchase Plan (ESPP) 
• Plumm Mental Health and Wellbeing  
• Volunteering day for a charity of your choice 

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce.  A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects. 

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.  This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [email protected] 

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.

Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.

Due to rapid growth we are looking for a Creative Assistant to join our team.

Key Responsibilities:

• Assisting when needed on creative shoots & production - social content, e-commerce photography & campaigns
• Responsible for the preparation and organisation of stock for all shoots (including preparing runsheets, rail prep and steaming)
• Responsible for end-to-end sample management (pre and post shoot)
• Communicating with other departments regarding shoot requirements/ stock deadlines and styling preferences
• Responsible for post-production image coordination and editing for social & e-commerce content shoots ensuring online product deadlines are met
• Coming up with creative concepts for inhouse social & e-commerce content/ shoots (including TikTok/ Reel concepts)
• Assisting with styling & preparation on e-commerce and social content shoots

• Social savvy, highly creative and driven with a passion for content creation
• Highly organised with excellent attention to detail
• Strong time management skills with the ability to work creatively under pressure
• Content creation abilities utilising apps & softwares
• Ability to take direction to ensure brand alignment
• Styling skills and interest/ knowledge of trends/ fashion industry
• Experience using Adobe Creative Suite (in particular Photoshop + Lightroom) preferred but not required

• Amazing offices including an onsite gym
• An office kitchen stocked with pleanty of treats
• Regular onsite yoga
• Generous monthly clothing allowance + ongoing discounts
• Fun events throughout the year

About Twine

We're a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. With over half a million registered freelancers and a growing roster of 35,000+ companies, we've become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

Our client, a prominent company is seeking a skilled actress for a single-day shoot in Sydney, Australia. The project involves creating an explainer video for their coaching services. This role requires a professional with substantial acting experience who can effectively convey the company's message in a clear and engaging manner.

Responsibilities

• Perform scripted content for a corporate coaching explainer video
• Interpret and deliver dialogue in a natural, convincing manner
• Take direction from the creative team to align performance with the company's vision
• Potentially improvise or suggest improvements to enhance the script's effectiveness
• Maintain professionalism and energy throughout the shoot
• Collaborate with the production team to ensure smooth filming process

• Mid to expert level acting experience, preferably including corporate or educational video work
• Strong on-camera presence and ability to connect with viewers through the lens
• Excellent verbal communication skills with clear diction
• Ability to memorize and deliver scripted content effectively
• Adaptability to take direction and make quick adjustments to performance
• Professional demeanor and reliability

Are you a tech-loving, self-motivated Product Designer with big ideas? Are you ready to shake things up and create next level design trends for a global company with over 74 Million users?

We are seeking a Product Designer to help drive the company's design system to refine and push our user experience to the next level, as well as launch exciting new features to our ever growing audience.

Twelve-time Webby award-winning Freelancer.com is the world's largest freelancing and crowdsourcing marketplace, which connects millions of clients to freelancers across the globe. You’ll be joining a highly experienced and fresh-minded tech-loving design team, directly contributing to the creative collaboration and reworking of Freelancer’s design space. You’ll have great creative vision and expertise in visual communication with UX, UI and branding.

The type of designer weʼre looking for:

• You are a Product Designer with a deep understanding and appreciation of digital technologies and how they are designed.
• You love people; empathizing with users, problem solving and creating amazing product experiences.
• Strong visual design skills, and being able to use them to craft engaging and meaningful experiences for our users.
• You love to prototype to help get your ideas across and refine and rework to get a working version out for live testing.
• Strong communication skills, and the ability to thrive in a collaborative workplace; partnering with the rest of the design team, product managers, engineers, and other disciplines throughout the company.

Responsibilities include:

• Work as part of the product design team designing features that impact millions of users, ensuring all user facing touch points align with our design system and the company’s overall vision.
• Collaborate with the Design Systems team to build the next generation UI components for the Freelancer ecosystem.
• Planning and conducting UX research projects (workshops, interviews, surveys and usability testing sessions) including defining research objectives, developing scripts and test plans, participant recruitment and conducting sessions.
• Producing journey maps, user flows, sketches and annotated wireframes.
• Determine information architecture and create sitemaps.
• Production of design prototypes (both low and high fidelity) for demos and stakeholder feedback.

Requirements

• 4+ years experience of end-to-end product design. You have a track-record of tackling complex problems and delivering simple and elegant solutions for digital products.
• Extensive experience working with Figma managing design systems. Experience with Adobe Creative Suite is also desirable.
• You have a great portfolio that demonstrates experience in designing world class user interfaces and product features.
• You excel in UI Design. You're driven to create strong visual designs that align with brand and design systems.
• Strong UX knowledge across iOS, Android, desktop apps and web.
• Attention to detail; master of typography, color theory and layout.
• Creative problem solving skills and conceptual thinker.
• Ability to work both within existing brand guidelines and on the development of new brands.
• Understanding of information architecture, responsive web, native mobile design.
• Strong working knowledge of frontend web technologies. You do not need to be a developer though but need to understand how things will be built.
• Positive attitude, team player, and proactive contributor.
• Ability to support, take direction and deliver.
• Excellent oral and written communication skills.

Benefits:

• Fast-track your career growth – our meritocratic culture is known for promoting from within and producing industry leaders in tech.
• Delicious Friday lunches from a rotating selection of local restaurants.
• A fully stocked kitchen and beer taps, complemented by a bar with a breathtaking view of the Sydney Harbour Bridge and Opera House.
• Engaging Weekly Town Halls with global presentations and open Q&A sessions with our CEO (feel free to ask him anything!).
• Regular fun events (Did we mention we once built a soccer stadium in the office with two tonnes of turf?).
• Hack-a-thons - Get hacking and programming in this quarterly company-wide event where teams create solutions to existing problems and win prizes. The 2-day event is filled with games, events, shows, food and more.
• Our office is located in the iconic Grosvenor Place, the home of Freelancer HQ, offering weekly complimentary classes, activities, events, promotions, competitions, and deals.

Just when you thought it couldn’t get any better:

• Change lives every day – Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
• Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.

We are striving to shape the future of work, so help us scale to 100+ million users, while enjoying all the perks of working in tech - fun atmosphere, smart people, awesome office, fully-stocked kitchens (yes, free food!), social events, hackathons, and more!

Please note: This is a permanent, full-time role based in our Sydney office.

Staff4Me is currently seeking a skilled STL Test1 Engineer to join our team. As an STL Test1 Engineer, you will be responsible for ensuring the quality and reliability of our software applications through thorough testing and defect analysis. You will work closely with cross-functional teams to develop and execute comprehensive test plans and strategies, and identify opportunities for process improvement.

Responsibilities

• Develop and implement test strategies, plans, and test cases based on software requirements and specifications.
• Execute test cases and test scripts, and analyze test results to identify defects and improve overall quality.
• Collaborate with developers and product owners to understand software functionality and edge cases.
• Contribute to the development and maintenance of automated test frameworks.
• Perform functional, regression, performance, and scalability testing.
• Identify, document, and report defects using bug tracking systems.
• Participate in code reviews and provide feedback on design and implementation.
• Evaluate and recommend testing tools and methodologies to improve efficiency and effectiveness.
• Stay up-to-date with emerging technologies and industry trends in software testing.

• 3+ years of experience as an STL Test1 Engineer or in a similar role.
• In-depth knowledge of software testing principles, methodologies, and tools.
• Expertise in test planning, test case design, and test execution.
• Strong programming skills in languages like Java, C#, or Python.
• Proficiency in using test automation tools and frameworks.
• Experience with API testing and knowledge of API testing tools.
• Ability to analyze complex software requirements and design comprehensive test scenarios.
• Excellent problem-solving, debugging, and troubleshooting skills.
• Strong attention to detail and a passion for delivering high-quality software.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Excellent communication and interpersonal skills.

About Us

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices across Australia, New Zealand, Malaysia and the United States of America. We bring the best products from around the world to clients in over 170 unique industries. Established in 1965 with more than 400 staff and sales over $1.26B last financial year, Redox is an Australian success story and still growing. More than just a job, start your career with Redox today.

 The Position

This is a high-volume Assistant Accountant – Credit Management position where the successful applicant will be employed on a full-time permanent basis at our Minto head office with the flexibility to work from home post probation (1 day/week).

 The Role

• Monday to Friday 9am – 5pm;
• Credit Management;
• Monthly profit/loss reporting;
• Account reconciliation and analysis;
• Preparation of statutory reports, such as BAS, Payroll Tax, GST and FBT;
• General Accounting functions;

About you

• Australian Citizenship or Permanent Resident status.
• You are meticulous, organised and have a high attention to detail.
• Impeccable verbal and written communication skills.
• Tertiary qualifications in Accounting or Finance.
• 2+ years experience in a similar position.
• Strong accounting skills and business acumen.
• Great organisational skills, with the ability to multi-task, prioritise and work efficiently.
• A strong eye for detail and the ability to follow up.
• Demonstrated success working independently and collaboratively with a team to achieve goals.
• Proficiency in MS Office Suite.

Rewards & Benefits

• Joining a friendly and supportive team at a time of great opportunity and growth
• Competitive salary package inclusive of 17.5% leave loading
• Company-performance-based bonus paid bi-annually
• Annual Salary review
• WFH/Hybrid work environment
• Lunch provided daily onsite
• Friday afternoon socials
• 10mins from M5 motorway
• Secure onsite parking

How to APPLY
Apply online through our websitewww.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES