Total 2,411 Full-time job vacancies in australia new zealand

Role purpose

Associate Consultants are responsible for conducting open-source intelligence (OSINT) collection and analysis to support complex client engagements. They will work on investigative due diligence, threat analysis, forensic investigation projects, as well as problem solving and strategic intelligence matters to support clients' M&A activity, market entry, dispute resolution efforts and others. The ideal candidate will be a critical thinker and inquisitive individual with a solid understanding of Australia’s business and political environment.

Role tasks and responsibilities

Intelligence collection, research and analysis

• Conduct OSINT, social media intelligence (SOCMINT), public record research and human intelligence to produce high-quality analysis that addresses clients’ key questions.
• Research new sources of information and develop capabilities to collect and analyse information in support of consulting engagements.
• Provide guidance to Consultants on the availability and cost of public record information and advise on the optimum research approach, including social media research.

Consulting responsibilities

• Work closely with Consultants to produce high-quality, client-ready reports (typically 10-30 pages in length) that help clients to make decisions.
• Ensure that all reports are delivered according to agreed deadlines and within budget.

Marketing and business development

• Conduct research and prepare material (e.g. client or sector briefs) to support marketing and business development activities.

Essential

• Passion for OSINT, SOCMINT and internet research.
• High levels of attention to detail.
• Excellent investigative research and writing skills.
• Ability to summarise, process and communicate information clearly.
• Ability to think critically and unravel complex information.
• Keen interest in political and business trends across Australia-Pacific.
• Understanding of common commercial transactions: IPOs, M&A, JVs etc.
• Familiarity with company annual reports and other company documents.
• Proficiency in Microsoft Excel.

Preferred

• Experience in an OSINT, protective intelligence or analyst role in either the public or private sector, OR experience producing investigative due diligence, enhanced due diligence or reputational due diligence reports.
• Experience in conducting social media research and using related tools.
• Experience in data analysis and data visualisation solutions.
• Experience in use of corporate, media and other specialist databases.
• Experience working within professional services.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Ambius division of Rentokil Initial has a great opportunity for a Local Service Manager to join the team. You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales.

About Ambius

At Ambius, interior landscaping means more than just plants. We strive to be the premier creator of ambience for businesses which enriches the work experience and delivers a productive environment enabling people to thrive.

Our Ambius team are the people responsible for the lovely plant decor in hotel lobbies, the clusters of plant designs in shopping centres, the green walls and floral displays you see in many restaurants and office receptions. In summary we are responsible for providing any sized organisation with interior/exterior landscaping which engages clients and their staff through the health benefits of plants!

This is a highly customer-focused role and is ideally suited for someone with the desire and motivation to succeed and move up into more Senior roles within the Rentokil Initial business in the future.

Responsibilities in this role include:

• Coach, mentor and train the Service Team to achieve targets.
• Monitor and review service productivity rates, seek improvement and continually improve productivity, year on year.
• Implement the regional annual operational plan
• Conduct regular quality audits of specified client base and premises.
• Ensure Company service practices are met and identify opportunities to improve service standards.
• Ensure service efficiency is optimised through tools and technology available.
• Ensure the team’s company vehicles are maintained in a safe, reliable and clean condition.
• Proactively resolve customers’ issues.
• Develop and maintain long term customer relationships.

Requirements :

It will be expected that the successful candidate will have:

• Previous experience in a similar services role
• Experience within a management role with a services or operations background prefred but not essential.
• Experienced in implementing Worksite safety initiatives, dispute resolution and regular reporting to higher management
• High level communications and commercial experience
• The drive to lead by example to set a high standard of customer service

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background and police checks.

If this sounds like the opportunity you’ve been looking for to take your career to the next level, click the Apply button now to submit your resume.

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world-class engineers, operators, sales staff and vehicle repair technicians, developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

Why Zoomo?

Career - Zoomo is launching new markets globally, which means heaps of career progression or travel opportunities.

Learn - We've developed an incredible training Academy to help support your professional and personal development.

Change - Be a part of the switch to renewables by getting polluting vehicles off our city streets.

Recognition - We'll reward your efforts with an above-industry standard remuneration package, including loads of bonuses and work perks.

What you'll do?

We're an ambitious, solutions-focused, and energetic bunch, passionate about making a positive impact on the world.

As a Retail Associate, you'll help new riders acquire the basic skills they need to get on the road and current ones with quick, efficient support, cultivating positive relationships with Zoomo. When a customer needs assistance, you'll use your mastery of current Zoomo technology to quickly assess their situation and support them with advice or a solution on the spot.

You'll contribute and score goals as part of a cohesive team and have fun while you're doing it!

• 1-2 yrs+ experience in a fast-paced retail role
• Excellent time management skills and can make decisions quickly
• You eat pressure for breakfast and remain customer focused, while troubleshooting on the fly
• Experience working in the cycling or last-mile delivery industries is highly desirable
• A proven track record of exceeding performance targets
• Ability to thrive on change as products evolve
• A passion for sustainable tech

• We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:
• Working with a switched-on team that strives to make the streets greener and serve the rider
• A competitive salary
• Global and country-specific benefits packages and perks
• Monthly team socials and events
• Commute to work with Zoomos employee bike benefit scheme
• Annual learning and development allowance
• Mental wellbeing support
• Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

#LI-ONSITE

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
The operational hours for the Service Desk are Monday to Sunday 6am to 10.30pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster!

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

• Self-starters who are motivated to kick-start their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness to obtain a Baseline Clearance is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Are you passionate about making a difference in the retail sector through cutting-edge technology? Our client , a global food restaurant chain is on the lookout for a Network Deployment Specialist to provide crucial technical support for a network refresh project. This role is central to enhancing in-store technology through deployment, asset management, and continual improvement processes.

Location: Frenchs Forest, NSW (Hybrid; Onsite with some remote work)

Duration: 3-6 months contract

Additional Requirements:

• Hours: Full-time, 5 days per week with 2-3 night shifts per week. (Not required onsite the day following a night shift)

Role Purpose:

As a key member of the team, you'll be working as part of a specialised team that look after the planning, preparation and deployment of the network refresh for our client's franchise Restaurants. Here are some of the key impacts associated with the role:

• Resolve technical issues to ensure operational continuity of store systems.
• Install and configure store systems to meet corporate standards.
• Work independently while collaborating with the broader restaurant technology support team.
• Analyze call trends to recommend system enhancements and upgrades.

Key Responsibilities:

• Deploy hardware and software and prepare new stores.
• Document deployment processes, asset management, upgrades, and new methodologies.
• Act as a higher-level support for in-store technology issues needing installation or replacement.
• Ensure timely, high-quality support for service requests, adhering to SLAs.
• Oversee and support store equipment operations including registers, packing screens, EFTPOS, digital menu boards, storage, security, backup and recovery, store wifi, and network infrastructure.
• Coordinate with third-party service providers for timely repairs under warranty agreements.
• Contribute to the overall strategy for improving customer support and enhancing helpdesk processes.
• Deploy firmware updates, security patches, and software maintenance.
• Investigate and adopt new technologies to enhance customer experience.
• Maintain current systems to support smooth team operations and implement new restaurant technologies.

• 2-3 years of IT Network Support experience.
• Strong technical knowledge of hardware configurations, Windows environments, and networking.
• Excellent communication skills with a strong customer focus.
• Proven analytical and problem-solving skills.
• Ability to work flexibly and effectively in a dynamic team environment.
• Experience with specific industry software such as Macromatix, Eftpos, NCR Aloha, and digital signage preferred.

This role offers a unique opportunity to impact the operational success of the client's store through technology solutions. If you are a proactive, technically skilled individual with a passion for improving customer experiences, we invite you to apply.

This role offers a unique opportunity to impact the operational success of the client's store through technology solutions. If you are a proactive, technically skilled individual with a passion for improving customer experiences, we invite you to apply.

Who are we?

Redox is an ASX listed, leading raw material and ingredients distributor bringing the best products from around the world to clients in over 170 unique industries. Established in 1965, Redox has grown to 15 regional offices located throughout Australia, New Zealand, Malaysia and United States of America. Our dedicated team achieved a sales revenue of over $1.2 billion in the 2023 financial year. We continue to grow creating exciting opportunities to join this Australian founded and owned business.

About the position

We are looking for a Project development manager to support and oversee company projects. Your responsibilities will include:

• Sourcing target properties and prepare business plans
• Tendering for the building, renovation work and repairs
• Coordinating teams, contractors and suppliers to ensure cost effective delivery
• Communicate with all stakeholders and authorities, resolving issues, and coordinating various tasks as required for the successful management of projects

About You:

• Demonstrated, recent experience managing and delivering commercial building projects
• Experience managing and coordinating planning proposals, master planning, feasibility, DA approvals, conservation management plans, business case and consultant management
• Excellent established communication and people skills, including team management, negotiation and conflict resolution, and experience in managing effective relationships with key internal and external stakeholders
• Technical knowledge of building materials and construction methods
• Demonstrated experience managing safety, regulatory and security aspects in residential and commercial building projects
• Tertiary qualification in relevant discipline such as Building/Construction Management, Project Management or Engineering
• Current drivers’ license

Perks & Benefits

·         Competitive Salary + 17.5% Leave Loading

·         Bi-Annual Bonus

·         Weekly pay

·         Daily lunch onsite

·         1 Day work from home (after probation)

·         Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES

Our mission at Ofload is to achieve zero waste in trucking by digitising the transport industry.

In Australia, currently 30% of trucks drive empty and a further 50% are underutilised amounting to mass inefficiency and detrimental environmental impacts. Since 2020 we have scaled to a team of over 100, removed nearly 5 million empty kilometres from our roads. and have planted over 11 000 trees to offset our carbon footprint in partnership with One Tree Planted.

We are recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies and are ranked number 4 on the LinkedIn Top Startups List 2023. And we’re just getting started!!!

We are looking to grow our team and welcome people excited by the opportunity to disrupt the logistics industry!

About the role

We are seeking a highly motivated and detail-oriented individual to join our Transport Operations team as a Pallet Administrator. This is a 6-month fixed term contract with a view to permanent for the right candidate. 

In this role, you will utilise your experience in pallet control, reconciliation, resolutions, strong administrative skills, excel or google sheets and exceptional attention to detail to contribute to the efficient management of pallet movements within our platform. A process driven position with previous experience managing CHEP and Loscam pallets, we are looking for someone that can review and improve the current process to best in class.

Note - whilst this is a full-time opportunity for the right candidate we are open to part-time hours and/or flexible working hours. 

What You’ll Do

• Identify current process with a view to design and implement an efficient pallet control process for the Ofload Operations function
• Reconcile pallet movements and investigate and resolve any pallet queries or discrepancies
• Ensure all pallet movements are entered correctly and timely into relevant pallet management software (Palletwatch) 
• Provide accurate and meaningful reporting on pallet accounts
• Ensure agreements and SOPs are created and kept up to date for trading partners
• Training of team members of relevant pallet process while driving continuous improvement
• With a commercial and resolutions focused approach negotiate pallet management agreements and historical pallet movement claims, involving both internal and external customers and suppliers

Life at Ofload:

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Up to 4 weeks’ paid parental leave; an additional 12 weeks’ paid leave for birth givers; and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our talent team know.

Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 69 sites and 1300 employees across New Zealand and Australia, our growth can be attributed to our service and continuous improvement across every area of our business – and this always starts with people.

We would love for you to come and join our team at our Vulcan Hybrid site in Albury, NSW.

What you will be responsible for:

• Picking and packing of orders

• Counting and checking stock

• Putting stock away

• Unloading and loading trucks

• Operational duties as required

• Forklift licence and experience (desired

• Ability to lift up to 20kgs

• Sound understanding of health and safety

Please note, as health & safety is important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

• Professional but relaxed company culture

• Monday to Friday work only

• Monthly team BBQ

• Employee Assistance Programme

If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you!

Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.

Retail Merchandiser – Ballina - NSW (Car Required)

Suburbs included: Ballina, Alstonville, Lennox Head

Employment Type - Casual

Work for the 2023 Best Places to Work winner! CROSSMARK have ongoing casual work in Coles and Woolworths. 5 - 16 hours per week, Mon - Fri

Competitive hourly Casual rate $30.54 p/hr + kms + superannuation

Autonomous, flexible, work life balance

Work is allocated 2 weeks in advance for easy forward planning

Enjoy building relationships with store managers and team members to effectively complete your work, building displays and merchandising a wide variety of products for leading brands. This is an exciting time to join our growing business as we continue to build new partnerships, creating more opportunities for our teams.
    

Responsibilities will include:

• Creating, building, and maintaining quality point of sale displays in store
• Talking to stores about additional promotional space for a variety of products for leading brands
• Reporting tasks and good photos daily via our StoreTrack App

Successful candidate requirements:

• Supermarket retail experience is desirable but not essential, no experience necessary
• A current Australian/International driver’s licence and reliable vehicle
• Strong communication, organisational skills, and attention to detail
• An ability to work autonomously and as part of a team
• Must be available Wednesdays and Thursdays (as a minimum)

At CROSSMARK we connect shoppers to brands by providing a smarter way to faster growth in all things retail. As Australia’s leading Field Sales and Marketing Business, our teams of merchandisers, brand ambassadors, demonstrators, auditors and sales representatives, help some of the most powerful brands in the world reach and exceed their performance objectives in store. 

Each valued team member at CROSSMARK brings with them their own qualities, different backgrounds and unique perspectives to our collaborative environment. Diversity, flexibility, and innovation are just some of the reasons why our people come to work every day. If you are interested in a career at CROSSMARK we encourage all walks of life to apply today. All applications are strictly confidential.

NP1

Successful candidate requirements:

• Supermarket retail experience is desirable but not essential, no experience necessary
• A current Australian driver’s licence and reliable vehicle
• Strong communication, organisational skills, and attention to detail
• An ability to work autonomously and as part of a team
• Must be available Wednesdays and Thursdays (as a minimum)

The Benefits of working with CROSSMARK:

• Competitive hourly rate - $30.54 per hour + KMs + Super
• Referral programs, ongoing training, recognition and career opportunities
• Flexible hours and Rosters provided 5 to 10 days in advance
• Work in and around your local area
• Immediate start
• Work with Australia’s leading brands and retailers
• No experience necessary, paid training provided

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and managed IT services, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are seeking an experienced SAP Material Master Data Associate to join our National Supply Chain team! Reporting to the Logistics Manager, this role is responsible for the maintenance, extraction, transformation, and load of all material master data contained in systems to the agreed quality and delivery SLAs set. The role will also have the opportunity to act as a Subject Matter Expert (SME) to review any requests for system engagements relating to material in SAP with a focus on continuous improvement and efficiency.   

• Collaborate with relevant stakeholders across AU and NZ for the creation of new materials in SAP, Bills of Materials (BOM), promotional codes and 3rd party vendor material codes, etc.
• Maintain material data to meet any regulatory or legislative requirements.
• Create, improve, and facilitate documentation and use of master data standards/definitions, process flows and supporting systems.
• Create, measure, and analyse master data content to identify opportunities to improve the quality, accuracy, and usability of the master data.
• Maintain master data integrity and enrichment.
• Create vendors in SAP for stock and non-stock purchasing.
• Maintain pricing data for all materials in SAP across AU and NZ.
• Develop and publish monthly supply chain business reporting.

Who are we looking for?

• Demonstrated experience in similar role.
• Relevant tertiary qualification (preferred).
• Experience with SAP ECC and SAP 4 Hana (good knowledge of either version is essential).
• Familiarity with SAP LSMW and SAP master data transactions such as MM01/02, MM17, CS01/02.
• Customer- centric and able to communicate with all levels of the business in a highly responsive manner.
• Exposure to supply chain processes, end to end in Procure to Pay cycle.
• Demonstrated experience working with Sales & Marketing departments.
• Experience working with large & complex datasets.
• Advanced level MS Office skills, particularly Excel & Word.
• Ability to work on multiple projects at one time.
• Exceptional attention to detail.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you require any adjustments/assistance during the recruitment process, please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

As a Client Success Manager, you will be part of our Client Success team that prides itself on providing outstanding service to our 10,000+ clients. We know that exceptional client service keeps our members happy, which is the fuel for our growth.

Our Client Success Managers work with our members to ensure their businesses get the legal assistance they need in an efficient and valuable way. Our best CSMs take the time to understand a client’s business goals and challenges and work collaboratively with the client to deliver effective short and long-term solutions. They continuously work on their legal product knowledge and they are business savvy. They are proactive, organised and diligent. And they never tire of speaking to our member clients!

Key Responsibilities

• Establish relationships with new members and onboarding them to our member platform.
• Drive the value of our membership by supporting members to regularly engage with our Legal team.
• Identify upgrade or extension opportunities and provide quotes.
• Act as the go-to person for any client questions or concerns, including responding to queries about our member platform or the legal services provided by us.
• Action client feedback to continuously improve our membership offering.
• Analyse member usage patterns to identify potential issues and encourage members to get the most value out of our membership.
• Relay feedback on our membership and the client experience to other LegalVision teams to improve the member experience.
  

You’ll have challenging but attainable KPIs, talented colleagues, supportive leaders and excellent tools to help you succeed in the role. You will receive both formal and on-the-job training to give you a strong understanding of the legal and commercial needs of Australian and New Zealand businesses.

The Ideal Candidate

• Experienced in customer service/account management: You have at least six months of experience working in a customer service or account management role, and are excited to pursue a career in this area. Legal experience is not required for this position, training will be provided.
• Passionate about helping clients: You have excellent client service focus and the ability to problem-solve or sell additional services when appropriate. You’re dedicated to creating support experiences that exceed client expectations.
• Personable, empathetic and understanding: A friendly and professional demeanour will get you far as this role will be client-facing and relies upon identifying and solving client problems.
• Driven, autonomous and efficient: You work independently and take ownership of your own activities and responsibilities. You are constantly looking for ways to challenge yourself and to improve yourself and the systems around you.
• Business and tech-savvy: You will be using our innovative in-house technology to assist clients. You pick up new skills quickly. You are able to get into the mind of a business owner and understand their priorities and concerns.

The Perks

• Fast-paced environment with exciting growth opportunities for high performers.
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Ability to earn an additional 5 days of annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular team socials, drinks and team lunches.
• Vibrant office environment in Surry Hills which is super close to Central Station, and flexible work-from-home options.

Apply today!

If this role sounds like it could be a great next step, we’d love to hear from you. Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.

A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

Hey there,

My name's Alex Cleanthous and I'm the Director + Co-Founder at Webprofits.

I'm currently on the lookout for digital entrepreneurs and dropshippers to join our fast-paced team.

Keep reading to find out why…

Why digital entrepreneurs and dropshippers you ask?

I’ve always been an entrepreneur at heart so I know what it means to spend your own money on a project to try to make a profit (and how hard it actually is) and the passion that's needed to succeed.

More importantly, I know how far you're prepared to go if you have a passion for something and I understand the value of the skills you've built even though you probably don't see yourself as a success yet (because you haven't 'made money' from your own efforts).

Case in point...

Maybe you've tried to 'make money' by dropshipping products from Ali Express and scaling up your media spend on Meta (investing your own money)... but it's on a business that's very hard to scale (because the margins are so tight) so you haven't been able to make it consistently profitable at the level you need (so you don't see yourself as a success) - take that same approach with an established ecommerce brand and you'll see how valuable your skills are.

Or maybe you've started your own ecommerce brand but found it hard to scale past a certain point - you haven't cracked the code for how to build a 6, 7, 8 figure business but you'll have a lot of valuable expertise that can be leveraged to drive growth for our clients. We can see the potential where others can't.

THIS is why we look for digital entrepreneurs and dropshippers - because you need to get SO MUCH RIGHT to have a successful business... but there are so many skills you've built along the way that the right company (Webprofits) can appreciate and build upon - and significantly increase your digital skills and business acumen.

What we do at Webprofits

We specialise in DTC and Ecommerce marketing and pride ourselves on delivering the best revenue growth in market by focussing on getting the most important things right (from a digital perspective) as revenue scales up.

Our aim at Webprofits is to help our clients drive growth using every digital marketing tactic we have at our disposal …

Paid search, paid social, SEO, media buying, creative strategies, email marketing, landing pages, you name it… if it can help us drive growth for our clients, we test it out, figure out how to make it profitable and then roll it out to our clients.

At Webprofits we believe that there's always a smarter and better way of doing things and we're constantly innovating on every area of the business.

Training programs for passionate marketers

We take training very seriously at Webprofits – the better you are, the better results you achieve for our clients, and the faster we'll grow. Simple.

But it's not your standard training …

I find the very best courses from entrepreneurs who have made millions of dollars themselves and have created a course teaching people what they've learnt (the hard way).

I also look for the latest strategies out of the US, buy the best courses available on the topic, and then share it with everyone in the company.

We've spent hundreds of thousands of dollars on these high-impact 'home study' courses and make them available to everyone in the company.

But we don't just leave it with you… you'll also create a training plan of what you plan to learn over the next 12 months.

You can choose courses about Paid Search, Paid Social, Email Marketing, Content Marketing, SEO, Direct-Response Copywriting (my favourite), Google Analytics, Strategy, Sales, Productivity, CRO and anything else you think will help you become a better digital marketer.

This is why passion is so essential - if you don’t have the passion for marketing, and the willingness to learn from others, then you probably won’t enjoy it very much.

The best way to learn is through implementation

Completing a training program is one thing… but applying it to a digital marketing campaign is completely different.

That's why we expect you to implement everything you learn on the campaigns you manage on a daily basis.

We work at a very fast pace at Webprofits… it's common to hear the statement 'I can't believe it's already the end of the day!'.

That's because people in our team are fully engaged in what they're doing – it's a combination of doing really challenging things that fit with what you want (and like) to do. I refer to this as 'flow'.

Our aim is to get you into 'flow' as quickly as possible because that's where you'll achieve optimum performance.

Being a passionate marketer for one company is one thing… but applying what you know to a range of businesses, and learning the latest and most innovative strategies for driving business growth, will take your skills to the next level.

What do we expect from you?

We've created an environment where you can learn, test things out, and even run your own ventures on the side – that's right, we really support that (and we may even invest in one of your ideas!).

In exchange we expect you to be 100% committed to Webprofits and its clients when you're on the clock.

We are a remote-first company, which basically means that we have re-structured our entire operation so you can work from anywhere as long as you can work during Australian business hours.

It's not a 9-5 job. You need to get the hours done each week, but there's flexibility with when you get the work done each day - that way, you can take a break in the middle of the day to do something for yourself and make it up at a time that works best for you (we find that this level of flexibility gives our team the time they need to live their best life while getting their best work done when it suits them best).

We'd also like you to stay with us for at least 2 years (that's probably how long it will take you to learn everything you need to know anyway). And hopefully (because of the environment we've created) you'll stay with us much longer.

This is a great opportunity to learn from a highly skilled online marketing team while building a solid career in the most exciting industry globally.

What kind of people are we looking for?

We're looking for self-starters and passionate marketers who are hungry to learn and take the initiative to bring new ideas to the table, push the boundaries of what's possible, and continually innovate how we produce results for our clients.

Now, unlike other job ads we’re not going to put together a list of what requirements you need to apply. If you’re passionate about marketing and business growth, that’s enough.

However you do need to excite us in your cover letter. Tell us of some the wins you’ve achieved, or impactful learnings you’ve heard. Tell us where you like to focus most of your time as a marketer (eg email, social, content etc.). And most importantly, tell us what you can bring to the table that would excite us about hiring you.

Next steps…

If this sounds like you, then we'd love to hear from you.

Send a cover letter outlining what you've done, what you've learnt from the experience, and what you can bring to the table.

We're always on the lookout for talented people and can often see talent where others can't.

If we like what we see, we'll be in touch to organise a casual interview and see if we're a good fit for one another.

All the best,

Alex Cleanthous
Director + Co-Founder at Webprofits

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

The Workforce Optimisation team is responsible for several outsourced projects and services for some of our biggest clients in Datacom. We have a bigger purpose—not only are we focused on delivering awesome business outcomes, but we are also thinking, planning, and taking action on revolutionising the technology industry!

The Workforce Planning Manager is responsible for analysing, forecasting, and planning workforce supply and demand, as well as talent needs and gaps, to ensure that an organisation has the right people with the right skills to support its business objectives.

Our offices are based in Adelaide, Melbourne, Sydney, and Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. Therefore, we leave it to you and the team you join to figure out what works best! 

Please note that to be successful in this role, you must be an Australian Citizen and be able to obtain a Baseline or NV1 security clearance.

What you’ll do   

The Workforce Planning Manager is responsible for (but not limited to):

• Analysing, implementing, and monitoring workforce planning initiatives to optimise and scale the evolving workforce and long-range plans.
• Collaborating with business leaders, strategic planning, HR, Finance, and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals.
• Collecting, interpreting, and evaluating workforce metrics to provide data-driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning, reviewing processes, and monitoring plan effectiveness.
• Lead the development, execution, and communication of the company’s workforce planning roadmap to optimise and scale an evolving global workforce and to create strategic long-range plans.
• Oversee workforce planning initiatives, including headcount metrics analysis, internal and external talent assessments, forecasting, plan roll-out, processes, and controls.
• Selecting, developing, and evaluating personnel to ensure the efficient operation of the function.

We are a pretty agile company. We are keen to respond to customer, technology, and internal stakeholders’ changing requirements, which can mean evolving in our roles to meet those needs. 

What you’ll bring  

• Extensive experience with workforce planning and scheduling in a large complex organisation – Ideally within a Business Process Outsourcing (BPO) environment
• Strong understanding of business requirements with an appreciation of business strategy, forecasting and workforce behaviour
• Ability to work on moderately complex assignments, requiring judgment in resolving issues and making recommendations.
• Assures adherence to budgets, schedules, work plans, and performance requirements
• Ability to interact with a variety of stakeholders and team members across different business units
• Blend of commercial, technical, and consulting skills.
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirement
• Proven analytical and problem-solving skills

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest Information Technology professional services suppliers. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people who give Datacom its unique culture and energy, which you can feel from the moment you meet with us. 

We care about our people and provide a range of perks, such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses. You’ll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges. You will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone. We take pride in the steps we have taken and continue to take to make our environment fun and friendly and our people feel supported. 

#LI-Hybrid