Total 16 job vacancies in Para Vista

About the role:

We’re seeking a talented Customer Service Representative to join our bustling inbound contact centre on a fixed-term basis for 12 months. In this role, you'll serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our customers' expectations. As the first point of contact, you’ll manage inbound calls from KinCare customers, Care Workers and various stakeholders, adeptly handling inquiries and ad-hoc requests with professionalism and timeliness.

This is a full-time opportunity on a 12-month fixed-term contract, with working hours scheduled between 6am and 6pm, Monday through Saturday. While we offer work-from-home options, regular attendance at our Bella Vista office is required; therefore, only Sydney-based candidates will be considered for this role.

About you:

To thrive in this role, you'll need to have:

• Customer service experience within a call centre environment
• Strong communication and active listening skills
• Empathy, patience and a solution-focused approach
• Resilience and a positive attitude
• Ability to work autonomously and as part of a team
• Strong computer skills and experience with CRMs (Salesforce experience is advantageous)
• Industry experience and/or a passion for community work is highly regarded

About KinCare:

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years we’ve been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What truly sets KinCare apart is our people. Joining our team means embarking on a journey where you'll be continually inspired and challenged. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career.

As a family-oriented company, we prioritise work-life balance, offering flexibility to ensure our team members thrive personally and professionally.

If this sounds like the role and workplace for you, apply now!

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

For more information, visit www.kincare.com.au or contact our Talent team at [email protected]. Kindly note that we do not accept applications via email.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

You will be leading, mentoring, and supervising a team of Psychologists, working alongside our Team Leaders in Psychology, Speech, Occupational Therapy, and Behaviour Support you will be implementing the clinical strategies in the company strategic plan ensuring our clients receive high quality and effective support from RTS.

With the support of the Therapy Manager, Practice Lead Psychology, and your Clinic Manager you will further develop your supervision and leadership skills through regular coaching and professional development.

Our team of Psychologists work across the lifespan and supports NDIS participants, medicare clients, and private fee-paying clients. 

Key Responsibilities:

As a  Team Leader, you will be:

• Managing a reduced caseload of your own clients - based on how many supervisees you have.
• Provide leadership and clinical supervision and support the development of clinical skills and knowledge in our team of Psychologists.
• Support the Psychology team to provide high-quality therapy and assessments and achieve results for their clients.
• Provide advice and feedback on the clinical strategies for future growth of services and to the Strategic plan.

Be excited about the opportunities that lay ahead for you at Real Therapy Solutions in both the clinical and leadership space.

We encourage you to visit our website and social pages to get an idea of the great culture at Real Therapy Solutions and the feedback from the team that works with us. Come see for yourself what a supportive team in a fun and dynamic workplace of passionate professionals can do for you and your career!  

Benefits:

• Rostered day off and flexible work options!!
• Be warmly welcomed to a multidisciplinary team that has over 50 years of combined experience.  
• Access to salary sacrifice and novated lease options
• Have excellent supervision and mentoring from our caring and responsive Practice Lead Psychology and Therapy Manager.  
• Be part of our face-to-face induction programs for all things clinical. 
• Carry a reduced caseload to help keep your clinical skills fine-tuned ( number based on how many supervisees you have)
• Group supervision sessions 
• Discipline-specific professional development days 
• Multi-disciplinary professional development days 
• The opportunity to observe experienced clinicians from all disciplines in therapy sessions 
• On-the-job coaching and mentoring 
• Progress your career with superb opportunities into  evenmore Senior or Management roles. 
• Develop your skills to become a specialist expert in a clinical area you love.   
• Be aware that staff happiness is so important to management that they take monthly surveys to improve and make sure staff are happy. 
• Earn bonuses based on reaching KPIs and enjoy dinners, Christmas parties, and more. 
• Use modern technology and have access to our dedicated administrative and IT team. 

About the role:

You will be responsible for planning HCW rosters, and coordinating our in-home care services and workers across NSW and ACT regions. You'll be the important link between our customers and in-field workers by regularly communicating over the phone to ensure we are optimising and delivering on our promises. If you have experience in high-volume service coordination environments, this is the right opportunity for you.

Other responsibilities include:

• Ensure rosters are aligned to SCHADs Award regulations.
• Ensure optimisation of all Home Care Worker rosters.
• Match customer service requirements against the relevant skills and experience of our field team.
• Swiftly resolve last minute changes to schedules by leveraging effective communication and influencing skills
• Work closely with other teams to ensure services are coordinated effectively. 

This is a full-time, 10-month fixed-term opportunity. Whilst there are working from home options available, you may at times be required to work from our Bella Vista office. Business hours are 6am to 6pm, and you will likely cover the 7am - 3.30pm shift in this role.

About you:

• Demonstrated experience in rostering/scheduling/logistics methodology across multiple locations in a service delivery environment.
• A strong phone manner and ability to remain calm and professional at all times.
• Positive "can-do" attitude and customer service focus.
• Ability to problem solve and think on your feet.
• Demonstrated experience with engaging with stakeholders at all levels.
• Strong communication and influencing skills.
• Ability to work under pressure and juggle multiple priorities.
• Previous experience with Skedulo or other rostering systems are preferred.

About KinCare:

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years we’ve been putting our customers at the heart of everything we do and empowering them to live the life they choose.

We value our team members and celebrate success to ensure a supportive and positive workplace culture. With a job at KinCare, you will be recognised and rewarded with:

• Ongoing training and development
• Daily variety
• Work from home options
• Access to the latest industry insights and trends
• Opportunities to advance your career in Community and Aged Care
• A competitive salary, car allowance, laptop and phone
• Mon-Fri work, no weekends!

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check, proof of full Covid-19 vaccination and other relevant compliance documents as required. 

For more information, visit www.kincare.com.au or contact our Talent team at [email protected].

If this sounds like the role for you, apply now!

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

As a Behaviour Support Practitioner, you'll develop and implement positive behaviour support plans for adults and children with diverse needs. Your responsibilities include:

• Conducting functional behaviour assessments
• Creating evidence-based, personalized support plans
• Working with a varied caseload with comprehensive support

Ongoing support, supervision and training ensure your continuous professional development.

Benefits

• Expert Supervision: Receive consistent guidance from experienced Behaviour Practitioners and allied health professionals. Some of our Practitioners have over 25 years experience in Behaviour Support.
• Career Growth: Opportunities to advance into supervisory, management, or specialized clinical roles.
• Comprehensive Support: Administrative and IT support to focus on client care.
• Professional Development: Regular supervision, training, and multidisciplinary collaboration.
• Flexible Environment: Reduced caseload during onboarding and ongoing support.
• Work-Life Balance: Enjoy team events, bonuses, and a supportive workplace culture.
• Competitive Compensation: Above-award salary with salary packaging and car lease options.

Liquor Team Member | BWS | Passionate About People

Leave your mark as a BWS Team Member!

You had me at merlot! Whether it’s a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way.  Wherever you are, chances are, there is a BWS store just around the corner.  We have over 1450 stores in 1450 local communities across Australia; that’s 1450 opportunities to join the BWS Team. 

Our Team are famous for being themselves and having fun. We’re looking for spirited individuals who will leave a mark on our business and help create a more sociable future - for our customers and each other.  When you join BWS, you join a Team that is real, inclusive, and, of course, responsible. 

A day in your life as a BWS Team Member

• You’ll actively engage with customers by sharing your passion for our products and create special moments that your customers will remember
• You’ll be an advocate for BWS loyalty programs by letting your customers know about our benefits and product offerings
• You’ll make sure we have stock on our shelves so our customers have the best choices available
• You’ll maintain a safe and clean environment for your customers and teammates
• You’ll be responsible for upholding service of alcohol guidelines
• Importantly, you’ll be yourself and come as you are - BWS gives you the freedom to shine!

About you

You tell us… We want you to come as you are, be yourself and have fun.

• You’ll have the ability to talk with customers confidently and authentically to provide the ultimate unboring experience
• You’ll have good availability across the day, evenings and weekends
• You’ll have the ability to work both autonomously and as part of a team
• You’ll have a genuine interest in learning and expanding your product knowledge
• You’ll own your career. You want the opportunity to join a business where you can dream big about your future
• You don't mind increasing your daily step count - we're an active lot!
• You’ll want the opportunity to make your mark and leave a positive imprint in any role you grow into

The perks are good too! Grow your career within BWS and the wider Endeavour Group network.  An exclusive discount card for BWS, Dan Murphy’s and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support;  our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 

If this gig excites you - and you’re close enough on the requirements - go on, throw your hat in the ring!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators 

We’re big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy’s, ALH Hotels, and Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future - for our customers and each other.

We’d love to hear from You

If you meet a number of the requirements, wine on earth haven’t you applied yet?! 

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy 
#DreamBig #LeaveYourMark #BWS #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

About the role

We’re seeking a talented Customer Service Representative to join our bustling inbound contact centre on a fixed-term basis for 6 months. In this role, you'll serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our customers' expectations. As the first point of contact, you’ll manage inbound calls from KinCare customers, Care Workers and various stakeholders, adeptly handling inquiries and ad-hoc requests with professionalism and timeliness.

This is a full-time opportunity on a 6-month fixed-term contract, with working hours scheduled between 6am and 6pm, Monday through Saturday. While we offer work-from-home options, regular attendance at our Bella Vista office is required; therefore, only Sydney-based candidates will be considered for this role.

About you

To thrive in this role, you'll need to have:

• Customer service experience (ideally within a call centre environment)
• Strong communication and active listening skills
• Empathy, patience and a solution-focused approach
• Resilience and a positive attitude
• Ability to work autonomously and as part of a team
• Strong computer skills and experience with CRMs (Salesforce experience is advantageous)
• Industry experience and/or a passion for community work is highly regarded

About KinCare

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years we’ve been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What truly sets KinCare apart is our people. Joining our team means embarking on a journey where you'll be continually inspired and challenged. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career.

As a family-oriented company, we prioritise work-life balance, offering flexibility to ensure our team members thrive personally and professionally.

If this sounds like the role and workplace for you, apply now!

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

For more information, visit www.kincare.com.au or contact our Talent team at [email protected]. Kindly note that we do not accept applications via email.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

As a Behaviour Support Practitioner, you'll develop and implement positive behaviour support plans for adults and children with diverse needs. Your responsibilities include:

• Conducting functional behaviour assessments
• Creating evidence-based, personalized support plans
• Working with a varied caseload with comprehensive support

Ongoing support, supervision and training ensure your continuous professional development.

Benefits

• Expert Supervision: Receive consistent guidance from experienced Behaviour Practitioners and allied health professionals. Some of our Practitioners have over 25 years experience in Behaviour Support.
• Career Growth: Opportunities to advance into supervisory, management, or specialized clinical roles.
• Comprehensive Support: Administrative and IT support to focus on client care.
• Professional Development: Regular supervision, training, and multidisciplinary collaboration.
• Flexible Environment: Reduced caseload during onboarding and ongoing support.
• Work-Life Balance: Enjoy team events, bonuses, and a supportive workplace culture.
• Competitive Compensation: Above-award salary with salary packaging and car lease options.

You will be further developing your knowledge and skills as an Occupational Therapist to support adults and children with a variety of presentations. As a NDIS registered provider we support clients with motor skills,ADL's, functional capacity assessments, and sensory disorders through to home modifications and prescriptions. Your caseload is varied, and the support is thorough.  

Our 12-month Graduate PLUS program:

• 12 weeks of Intensive Induction program with our Therapy Manager and Team Leaders who assist you to understand how you can help your clients achieve their goals. Learn from experienced supportive therapists. 
• A reduced caseload for your first 3 months while you get to know the RTS team and processes. 
• Be supported by your Clinical Supervisor who will assist you in client sessions for your first 12 months on a regular basis to facilitate your learning and knowledge on individual presentations.
• Quarterly professional development with our team of Occupational Therapists across the organisation.
• Monthly coaching from our Clinic mentors every month to help you achieve your career goals.
• Allocated buddy to support you through your induction and beyond.
• Weekly clinical 1:1 supervision in a safe and supportive environment from an experienced Occupational Therapist for your initial 4 months progressing to fortnightly and monthly as you develop your skills.
• Regular catch ups and training with your new graduate team. 
• The opportunity to observe experienced clinicians from all disciplines in therapy sessions.
• Access to our online Learning and training library.

Rest assured knowing that you will receive ongoing and consistent supervision, training and support from our team of Occupational Therapists as well as the broader allied health team. We guarantee IT! 

And More Benefits:

• Rostered day off and flexible work options!!
• Excellent, above award salary of $86,580 (inclusive of superannuation) plus kilometer reimbursement, laptop, professional development
• Access to salary sacrifice and novated lease options, fitness passport, travel club and purchase extra leave.
• Have intensive supervision and mentoring from our caring and responsive Team Leaders – Occupational Therapy and Therapy Manager. 
• Progress your career with superb opportunities into Senior roles and Management roles.
• Group supervision sessions, lunch and learns, company-wide conference days, internal and external professional development days, and access our extensive online learning portal.
• Have access to Telehealth when needed, for all your clients.
• Be aware that staff happiness is so important to us that we provide monthly surveys to improve and make sure staff are happy.
• Enjoy team dinners, Christmas parties, and fun theme days.
• Use modern technology and have access to our dedicated administrative and IT team.

About the role:

We are currently seeking a Claiming Officer to join our Claiming and Collections team within the Finance department. In this role, you'll work alongside experienced Claiming Officers, managing Home Care Package subsidy claiming. Your key responsibilities will include validation of the monthly claim, verifying remittances (involving some complex Excel reconciliations), analysing monthly claims, and posting any adjustments needed. You'll also have the chance to liaise with relevant government departments to resolve claim discrepancies and assist our elderly customers and/or their next of kin in understanding statements, invoices, etc.. Some general administrative functions for Accounts Receivables will also be part of your responsibilities.

But here's the exciting part – you won't be on your own. You'll have the support of a seasoned team to guide you. This role isn't just about what you bring to the table now; it's about the opportunity to develop and implement enhancements to our processes, reduce risk, and optimise results. Plus, you'll get to grow your knowledge of the Aged Care industry.

This is a hybrid role, working from our Bella Vista office 1 day per week (Tuesday) and the rest of the week from home. The role may sometimes require attendance on additional days in the week. Reasonable notice will be provided.

If you're eager to learn, open to mentorship, and ready to take your first steps in this dynamic field, we encourage you to apply.

About you:

• Tertiary qualifications
• Experience working with Aged Care/Home Care Packages - highly desirable but not essential
• Intermediate to advanced Excel skills
• Knowledge of Visual Basic - preferred but not essential
• Good working knowledge of large ERP systems such as Salesforce
• Ability to meet strict deadlines
• Strong organisation and analytical skills
• Ability to build strong internal relationships including working within a multidisciplinary team
• Ability to work independently and proactively, identifying issues and potential solutions

About KinCare:

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years we’ve been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What truly sets KinCare apart is our people. Joining our team means embarking on a journey where you'll be continually inspired and challenged. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career.

As a family-oriented company, we prioritise work-life balance, offering flexibility to ensure our team members thrive personally and professionally.

If this sounds like the role and workplace for you, apply now!

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

For more information, visit www.kincare.com.au or contact our Talent team at [email protected]. Kindly note that we do not accept applications via email.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

You will be further developing your knowledge and skills as an Occupational Therapist to support children and adults with a variety of presentations. As a NDIS registered provider we support clients with motor skills, ADL's, functional capacity assessments, and sensory disorders. Your caseload is varied, and the support is thorough, even work in or learn skills in home modifications and prescriptions.  

• Be supported by your Clinical Supervisor who will assist you in developing your skills further through monthly one on one supervision
• Quarterly professional development with our team of Occupational Therapists across the organisation.
• Monthly coaching from our Clinic mentors every month to help you achieve your career goals.
• Work from a modern clinic with the best resources, with some community work - the best of both worlds.
• Allocated buddy to support you through your induction and beyond.
• The opportunity to observe experienced clinicians from all disciplines in therapy sessions.
• Access to our extensive online Learning and training library.

Rest assured knowing that you will receive ongoing and consistent supervision, training and support from our team of Occupational Therapists as well as the broader allied health team. We guarantee IT! 

And More Benefits:

• Rostered day off and flexible work options!!
• Excellent, above award salary  plus kilometer reimbursement, laptop, professional development, bonuses for living our values, and great performance.
• Access to salary sacrifice and novated lease options
• Access to our confidential Employee Assistance program, Fitness passport and more..
• Have intensive supervision and mentoring from our caring and responsive Team Leaders – Occupational Therapy and Therapy Manager. 
• Progress your career with superb opportunities into Senior roles and Management roles.
• Group supervision sessions, lunch and learns, company-wide conference days, internal and external professional development days, and access our extensive online learning portal.
• Be aware that staff happiness is so important to us that we provide monthly surveys to improve and make sure staff are happy.
• Earn bonuses and enjoy dinners, Christmas parties, and fun theme days.
• Use modern technology and have access to our dedicated administrative and IT team.

The Position:

We have an exciting opportunity to join our Job Coach team in Munno Para and Surrounding Suburbs. If you’re looking for work with purpose, that has the ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.

The Job Coach’s role is to guide our clients towards job-readiness and enabling opportunities for employment once they are ready for work. As one of our Job Coaches, you will be at the forefront of our services, working one-on-one with clients to provide support for a sustainable career. 

On a typical day as a Job Coach you might be:  

• Encouraging and motivating participants through appropriate activities to find their own employment; 
• Building relationships with local employers to source job opportunities for our clients; 
• Reverse marketing clients to employers; 
• Placing participants into sustainable employment leading to outcomes;  
• Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements; and 
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process. 

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

We want you to live your best life and look forward to coming to work each day, so we offer flexible rostering covering part-time and full-time rostering with options for consulting and/or surgical days. You tell us how you like to work!

Using evidence-based diagnoses, therapies and recommended courses of treatment, you are empowered to manage your cases with the mentoring and support of our experienced team. Collaboration and mentoring both to and from your colleagues is always welcomed. 

This opportunity is best suited to a veterinarian with at least 1 years post graduation experience, who is comfortable consulting, diagnosing and treating companions animals with autonomy. 

• Guaranteed hours and shifts in Munno Para 5115 - Perm Part Time 

• Extensive paid training. Paid km’s. Phone allowance and other discounts 

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in Munno Para 5115.  

Your day will include;

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live

• Helping our customers with meal preparation and shopping 

• Providing social support and access to lifestyle activities

• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals

• Providing respite and emotional support

• Social support and transport to appointments

• Providing complex care for customers with high care needs, such as dementia 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 

• Guarantee hours close to home as a permanent part time employee.

• Your well-being is our priority. You can’t care for others if you don’t look after yourself.

• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.

• Accelerated learning programs to gain your professional qualifications (Cert 3).

• Paid CPR and First Aid courses.

• Paid km’s, phone allowance and discounts on your car maintenance.

• Free uniform and a shoe allowance.

• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 

• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.

• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.

• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.

• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today. 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we require a National Police Check, functional assessment and evidence of covid vaccination.

About the role:

We are looking for a talented Customer Service Representative to join our national contact centre. As the voice of KinCare, you will be required to direct incoming customer calls and assist with a wide range of queries, whilst ensuring each customer's experience is of the highest quality. 

We offer a hybrid working model, with 2 days per week in our Bella Vista office and 3 days from home! 

What else you can expect:

• Full-time permanent position
• 5 days additional annual leave once you reach your 12 month anniversary with KinCare
• Working hours between 12.30pm-9pm (AEST time) Monday to Friday.
• 1 weekend shift every 4-6 weeks
• Work from home options
• Ongoing training & coaching for your development
• A fun, supportive team

About you:

You will be empathetic, with exceptional communication and customer service skills. You will thrive in a fast-paced team environment, and be able to remain calm under pressure. 

Experience working in a call centre is advantageous, but not essential if you are a quick and eager learner. Strong computer skills are essential, and demonstrated experience with CRM systems is required.

Additionally, you will have strong time-management and organisational skills, with outstanding attention to detail.

About KinCare:

We have a 30-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

If this sounds like the role and workplace for you, apply now!

For more information, visit www.kincare.com.au or contact our Talent team at [email protected].

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

About the role:

We are currently seeking a Claiming Officer to join our Claiming and Collections team within the Finance department. In this role, you'll work alongside experienced Claiming Officers, managing Home Care Package subsidy claiming. Your key responsibilities will include validation of the monthly claim, verifying remittances (involving some complex Excel reconciliations), analysing monthly claims, and posting any adjustments needed. You'll also have the chance to liaise with relevant government departments to resolve claim discrepancies and assist our elderly customers and/or their next of kin in understanding statements, invoices, etc.. Some general administrative functions for Accounts Receivables will also be part of your responsibilities.

But here's the exciting part – you won't be on your own. You'll have the support of a seasoned team to guide you. This role isn't just about what you bring to the table now; it's about the opportunity to develop and implement enhancements to our processes, reduce risk, and optimise results. Plus, you'll get to grow your knowledge of the Aged Care industry.

If you're eager to learn, open to mentorship, and ready to take your first steps in this dynamic field, we encourage you to apply.

About you:

• Tertiary qualifications
• Experience working with Aged Care/Home Care Packages - highly desirable but not essential
• Intermediate to advanced Excel skills
• Knowledge of Visual Basic - preferred but not essential
• Good working knowledge of large ERP systems such as Salesforce
• Ability to meet strict deadlines
• Strong organisation and analytical skills
• Ability to build strong internal relationships including working within a multidisciplinary team
• Ability to work independently and proactively, identifying issues and potential solutions

About KinCare:

We have a 30-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

If this sounds like the role and workplace for you, apply now!

For more information, visit www.kincare.com.au or contact our Talent team at [email protected].

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.