Total 43 Director/C-Level job vacancies in Grafton, New South Wales

Our purpose 

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. 

About the Role 

The Associate Director – Go To Market (GTM) Strategy and Planning is responsible for managing and orchestrating a GTM approach to Datacom’s portfolio of services and products, driving lead generation and customer acquisition. The role will lead Datacom’s GTM Group strategy and planning across Australia and New Zealand.  

What you’ll bring:

• Demonstrated ability to manage complex matrix products and services portfolio organisations requiring first hand of GTM strategy and orchestration across sales, proposition and marketing teams.  
• Knowledge of building GTM initiatives founded on strategic investments across multiple value propositions 
• Leadership in the development of market-focused GTM plans with an understanding of proposition planning.  
• Broad and deep understanding of marketing and sales strategy, operations and related technology industry dependencies. 
• Demonstrated ability to implement long-term, customer-centred and data-driven strategies to obtain commercial results. 

What you’ll do:

• Provide leadership and and orchestrate a GTM approach to Datacom’s portfolio of services and products, driving lead generation and growth.  
• Establish an aligned approach to GTM in conjunction with Sales, Marketing, Partner Management, Proposition and Market Strategy teams.  

• Lead the day-to-day GTM Hub strategy across Markets and Lines of Business relating to GTM operations and governance, ensuring that planning and orchestration of a GTM strategy is delivered.  

Culture and Benefits 

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us. 

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities. 

The Game Changers:
At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

At Australian Payments Plus (AP+), we're on a mission to revolutionise the payments industry and ensure the security of payments infrastructure across Australia. As the Chief Information Security Officer (CISO), you will play a critical role in safeguarding AP+ systems and data from cyber threats.

As the CISO, you will provide strategic and operational leadership for AP+'s information security program. You will develop and implement comprehensive security initiatives, policies, and procedures to protect our systems, networks, and data. You will be responsible for identifying and mitigating risks, managing security incidents, and ensuring compliance with relevant regulations and standards.

In addition, you will drive a culture of security awareness and promote best practices across the organisation. You will collaborate with cross-functional teams to integrate security into the development lifecycle and provide guidance on secure coding practices. You will also stay up to date with the latest industry trends and emerging threats to continuously enhance AP+'s security posture.

As the CISO your key responsibilities will be:

• Cyber Security Management
• Identity & Access Management
• Risk Management
• Security Architecture
• Testing, Compliance & Certifications
• Partner & Vendor Management
• People Leadership

In order to be considered for the CISO role you will need to demonstrate:

• Tertiary qualifications in Computer Science, Information Technology, or a related discipline.  And/or equivalent relevant knowledge and experience. 
• Professional security management certification such as CISM, CISSP or equivalent.
• Robust and proven experience leading and growing security functions in innovative, leading edge and fast paced environments.
• 10+ years’ experience in risk management and information security in a technical environment
• Experience leading, directing and developing technical staff in the execution of security program and project initiatives.
• Experience with contract and vendor negotiations and management including managed services.
• Experience with Cloud computing.
• Experience creating, testing and maintaining business continuity management and disaster recovery plans.
• Effective interpretation of security-related data allows CISOs to detect potential security threats.
• In-depth technical knowledge of cybersecurity tools and concepts, such as intrusion detection systems, firewalls, risk identifying tools and SIEM systems
• Strong understanding of information security, risk, privacy, and regulatory compliance
• Extensive knowledge of risk management techniques.
• Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams.
• Familiarity with relevant regulations and standards (e.g., PCI-DSS, ISO 27001).

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

We're looking to hire a strong Account Director to work on our sports and luxury clients. An opportunity with scale, pace and massive creative potential, it requires someone with bounds of energy, expert problem solving skills and an inherent passion for sports and social-first creative.

‘It’s an amazing role for someone who is hard working and is culturally connected, and if they live and breathe sports that's no bad thing. Some hustle, tenacity and passion for great work is what we’re looking for”.

Kelly Spence, Client Services Director

As an Account Director you lead the relationship with your clients and ensure you approach all tasks strategically and with the right amount of hustle to push the boundaries and deliver for them. At We Are Social we truly believe we create Ideas Worth Talking About (IDWTA); you play a central role in making sure we deliver to that by ensuring you set the team up for success, foster great ideas and then make them happen. You don’t do this alone. You will work together with your own team, as well as Strategy, Creative, Editorial and Production. Together we truly shape the role social media plays in advertising with clients.

Key Responsibilities

• Account leadership
• You will be leading client meetings, making sure they are purposeful and productive as you truly understand the client’s business and the category
• You provide day to day direction to ensure the whole team knows where we are, where we need to go and how we’re going to get there
• You think ahead and anticipate opportunities and problems and then make a plan. You are able to spot and manage issues as they arise and act to mitigate risk

• Relationship management
• You are a true collaborator and you earn the respect and trust of your peers and client team. You are perceived as a leader by the (client) team and the wider agency
• You lead by example and are a positive force within the agency as a key contributor and participator in agency and individual team culture
• You always communicate in an open and honest way and you act with integrity

• Strategic and creative contribution
• You actively contribute to the creative process and build on ideas, and you are an evangelist about delivering creative ideas worth talking about
• You are highly strategic with a thorough understanding of social inc. platform knowledge, creative excellence, paid media and measurement
• You display strong creative judgement that is considered and strategically sound

• Commercial capability
• Accurately forecasts and delivers revenue against it
• Estimates accurately and negotiates effectively with clients and suppliers
• Contributes to growth - identifies opportunities to increase client scope and then makes a plan to go for it

• Team leadership and development
• You are responsible for leading and managing people within the team. Able to nurture and develop talent and bring out the best in people across all functions, with a flexible and versatile approach
• Actively contributes to culture and proudly represents the agency in all contexts

While the specific content of your role is clearly defined, the nature of the demands placed on us by our clients means that this role will evolve over time and needs a ‘can do’ approach to picking projects up and making them happen.

Your skills and experience

• You have about 5-8 years experience, preferably in another agency
• You are experienced in the sports and/or luxury industries
• You have a history of leading strong and trusted client relationships and extensive experience in budgeting, forecasting and resourcing skills
• You are a leader and are able to instil confidence in a multidisciplinary team and provide clear and thorough direction to ensure those around you are set up to succeed
• You are a true creative mind. You always look for out of the box ideas and you challenge the status quo
• You are up to date on daily developments in social. You are capable of sharing your knowledge throughout the agency and with clients
• You dare to do new things, you are ambitious and want to learn every day
• You have strong communication and presentation skills and you describe yourself as proactive, quick thinker and excellent problem solver
• You are an expert project manager, have a strategic outlook, and have excellent creative judgement
• You have experience working with creators and influencers, and managing talent relationships
• You feel comfortable with the responsibilities as mentioned above, but also see enough opportunities to grow and learn
• You are expecting a salary between $100,000 - $120,000 inclusive of Superannuation
• You have Australian working rights and are located in Sydney.

About We Are Social

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

Interested?

Are you interested in the opportunity you just read? If you have any questions, don’t hesitate to contact us at [email protected]. You can apply by sending us your CV and cover letter. In the interview process, you will meet, among others, Kelly Spence (Client Service Director) and Suzie Shaw (CEO)

Company Overview:

Our Client is at the vanguard of digital finance, revolutionizing the cryptocurrency exchange landscape. Their mission revolves around leveraging cutting-edge blockchain technology to provide secure, efficient, and seamless trading experiences. With ambitious growth plans, they seek a Managing Director with unparalleled leadership qualities and a visionary mindset to spearhead our operations and strategic direction in Melbourne.

Role Overview:

As the Managing Director, you will assume ultimate leadership, shaping the strategic vision and driving operational success. Your role encompasses steering the company toward its financial goals, overseeing all aspects of business operations, and nurturing a high-performing team. A deep-rooted understanding of the digital exchange, cryptocurrency, blockchain sector, or related fields such as investment banking or fintech is critical. Your mandate includes being the face of the company, forging strategic partnerships, and cultivating an environment where innovation thrives.

Key Responsibilities:

• Chart the company’s course, setting strategic goals and ensuring successful execution.
• Elevate the company’s profile by being the primary spokesperson to stakeholders, the media, and the wider community.
• Drive business growth, exploring new markets and opportunities to bolster profitability.
• Lead and inspire a team of professionals, fostering a culture of excellence, innovation, and integrity.
• Oversee financial performance, ensuring the company's fiscal health and sustainability.
• Guarantee compliance with all regulatory, legal, and ethical standards in the cryptocurrency and blockchain industries.

• Extensive leadership experience in a top-tier digital exchange, cryptocurrency exchange, blockchain, investment banking, or fintech organization.
• A proven track record of strategic decision-making and driving growth and profitability.
• Exceptional communication and interpersonal skills, capable of engaging with diverse stakeholders and leading a dynamic team.
• Strategic and analytical thinker with a comprehensive understanding of the global financial and technology landscape.
• Bachelor’s degree in Business, Finance, or related field; Master’s degree or MBA preferred.

• A competitive salary package
• Comprehensive health and wellness benefits.
• A dynamic and inclusive work culture with ample professional growth and development opportunities.

Position: Insights Director  

Reports to: Product Director

Business Unit: AUNZ analyst team  

Location: Sydney

The Company

Operating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative thinkers can thrive.

We are looking for Insights Director with an entrepreneurial mindset to be part of this growth. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of an expanding team, with an attractive and highly competitive benefits structure and fantastic career opportunities.   

The Role

This is an exciting senior leadership role within our Product team, focused on serving our financial services clients in Australia and New Zealand. You will be integral in driving the team forward, being focused on exceeding client expectations in all forms of delivery, identifying and implementing research and operational best practice and mentoring more junior members of the team.

Key Responsibilities

• Presenting to clients ensuring presentations exceed expectations with regards to actionability, accuracy and timeliness
• Maintaining a deep understanding of clients’ strategic priorities and demonstrating this understanding in your dealings with clients
• Reviewing and providing feedback on the work of more junior members of the team, ensuring feedback is understood and acted upon, ensuring continual advancement in the quality of team output
• Executing on product or process initiatives that aim to enhance client experience, maximise efficiency and margin
• Identifying and executing upon opportunities to advance our product coverage in response to client needs and market dynamics
• Working closely with Senior Resourcing Manager to ensure resources are utilised effectively and forward planning is undertaken
• Working closely with Sales and Client Success teams in the acquisition of new clients and servicing of existing ones
• Identifying and implementing innovative research approaches and methodologies
• Cascading subject matter expertise through the analyst team and broader business
• Leading training sessions and implementing ongoing internal training programs and knowledge sharing
• Coaching and development of team members ensuring they are engaged and fulfilled in their careers at RFI.

• Experience in a research agency environment or research role.
• Experience working with banks / financial services providers.
• An ability to focus on client service above all else.
• Experience of using data and research to deliver actionable insights.
• Experience managing primary research from the design stage through delivery.
• Experience managing of external panel suppliers.
• Experience presenting research and insights to clients at a senior management level.
• A desire to work on your own in a fast-moving environment, with an entrepreneurial focus.
• The ability to lead, engage and drive a high performing team.
• The ability to work and communicate effectively.
• Experience of using data/research software such as SPSS and Q.
• Excellent leadership and organisational skills.
• The ability to challenge the status quo and think outside the box.

• Competitive salary
• Discretionary Bonus
• Opportunity to work with a global team in a fast paced, fast growth business
• Hybrid working
• 25 Days Holiday
• 2 Days Charity Leave
• Birthday Leave
• Social Events

●        Be inspired by working on enviable global campaigns and with big name brands

●        Influence agency culture with new ideas and innovations

●        Collaborate with teams across AU & NZ

●        Access our hybrid work arrangements and join a powerhouse independent agency with a passion for storytelling

Your Opportunity

As a Rock Star in the influencer world,  you will join our collaborative and innovative team to lead our influencer practice and play an integral role in defining our over-arching agency influencer approach and point of difference.

As the Influencer + Partnerships Director  (IPD) aside from being a superstar…you are a senior leader responsible for devising and driving Thrive’s influencer marketing proposition and differentiation and leading on influencer marketing strategies.

You will manage the creation of earned-first storytelling digitally-led influencer strategies that create impact for clients and deliver measurable ROI.

You will have highly honed strategic and creative thinking skills and brand marketing understanding. Working closely with the creative, content, social, digital, and PR teams, this role will be integral in integrating earned-first storytelling into successful influencer marketing + partnership campaigns.

The IPD will report to the Director: Content, Social,  Digital and will act as client lead on select clients.

●        A chance to be a part of consistent growth and innovation with one of Australia’s most revered public relations agencies sitting at the intersection of digital, consumer/brand and business/purpose PR.

●        Working with some of the world’s biggest brands in tech, financial services, motoring and consumer lifestyle, you will have the opportunity to lead and be a part of a core Sydney team of specialists executing on strategy, creative and being involved with all aspects of execution and client servicing.

Responsibilities:

●       Influencer strategy and execution

●       Work collaboratively with the new growth team as lead to build the agency’s influencer marketing and partnerships remit

●       Identify and liaise with relevant influencers and content creators, in line with client needs and objectives.

●       Actively keep a pulse on emerging influencers and trends through various social media channels such as Meta, TikTok.

●       Maintain and build strong working relationships with influencers and media – have a growing network of contacts.

●       Effectively manage client campaigns and activations; communicating with social influencers and platform partners as well as internal Thrive teams.

●       Set goals, track conversions, and measure success of influencer program.

●       Maintain influencer budget.

●       Negotiate contracts and organisation of micro and macro influencer programs that are focused on driving revenue.

Learn & grow

You’ll participate in ongoing learning and development opportunities delivered across the agency (think AI playoffs through to high profile speakers) in addition to tailored internal and external training to help you develop technical, commercial and broader EQ skills.

You will be thirsty to learn and grow from not only exceptional people around you, but from your clients who will provide unrivalled opportunities on a global scale.

Your experience, approach & impact.

●        You share our values: you’re passionate, accountable, curious, of high integrity and you thrive on collaboration with a #OneTeam approach.

●        Tertiary qualified with a minimum of 10 years experience in a PR/Social Agency.

●        Have a positive attitude, and a constantly curious and energetic approach to your work with a solutions-focused mindset.

●        Ability to juggle multiple priorities, with a calm demeanour and adaptability to manage the unexpected.

●        Nothing gets past you – you have exceptional attention to detail.

●        You are proactive and ready to roll up your sleeves.

●        Proven experience tracking affiliate marketing, creating a community of influencers and being able to prove Return on Investment (ROI) and performance of each activation.

●        Understand compliance requirements for influencer marketing.

●        Extensive knowledge of social media and influencer trends, and digital online tools/platforms.

This is Thrive.

Culture is everything. It’s a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, embrace diversity in our workplace and we continue to welcome Thrive ‘boomerangs’ back to the agency. Thrive has a clear vision and mission and has grown by continuing to diversify and be early adopters of technology and global trends. Thrive is not a ‘hot then not’ agency. We are not an ad agency trying to be earned specialists. We are uniquely Thrive helping our people, brands and community to do just that. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands including LEGO, ANZ Group, Cisco, ASUS, Tinder and Harley Davidson.

Thrive values work-life integration including hybrid flexible working (Mondays and Fridays work-from-home) and delivers many benefits including an additional annual wellness leave day, Thursday 4pm Thrive O’Clock, early Friday knock-off and more.

Visit us here for more information - @thrivepr / @thriveprnz / www.thrivepr.com.au

Join Simple Machines and be part of our mission to help our global client base unlock the full potential of their data through the creation of cutting-edge driven data platforms and technology solutions.

As we continue to expand our team across Australia, New Zealand and the United Kingdom we are seeking a Director - Consulting – Data Platforms with extensive experience as a trusted adviser to clients on strategic data projects and working as a leader of consulting and technology teams to see these through to successful delivery.

About You

We are looking for an individual who is passionate about working at the forefront with clients as a trusted advisor to shape their data strategy and drive impact through projects at the intersection of data and technology.

• You are a natural leader that loves bringing clients and teams along complex yet exciting journeys.
• You would have learnt your craft and risen to Senior Manager/Director level within one of the top tier consulting firms (Deloitte, Accenture, KPMG, McKinsey, BCG, Bain, EY).
• You have a proven track record of success leading high value strategic data focussed programmes of work for leading enterprises, governments or technology companies driving transformation initiatives, or high value business focussed use-cases.

Your background

• Held a senior role in a consulting firm as a Partner, Director or Senior manager having moved up through the ranks having previously worked in fields that could have included product management, strategy, business analysis, architecture, or technical leadership.
• Evidence of the ability to understand and influence business strategy and the ability to create transformation strategies and design target state business architecture.
• Experience across the project life cycle from strategy and advisory, scoping and planning, requirements, design, development, testing, and deployment.
• Evidence of having successfully delivered and led advisory engagements, driving positive outcomes, and developing opportunities to deliver follow-on work.
• Evidence of leading successful large-scale, complex technology / data transformation delivery engagements in alignment to a client’s strategic objectives.
• Evidence of managing teams, including multiple workstreams in complex delivery environments.
• Experience in leading and supporting sales efforts, as well as shaping deals and engagement commercials.

About the role

In this role you will be spearheading how multinational organisations, governments and technology companies solve complex business problems using data.

These projects will involve consulting with clients on:

• The modernisation and transformation of existing data platforms – shift to the cloud, platform uplift and modernisation
• Business opportunities with use-cases that can be addressed solved through data combined with technology and our consulting
• Develop a relationship with key client stakeholders to understand their challenges and business objectives.
• Relate business problems to the technology teams and communicate how technology provides business solutions.
• The ability to build and maintain trusted relationships with senior client stakeholders.
• In this role you will be spearheading how large-multinational organisations solve complex business problems using data.
• You’ll be partnering with clients to solve complex problems and lead them on a journey from defining a strategy to delivering market-leading solutions that achieve real business results.
• Partner with senior stakeholders as a thought leader and provide strategic advice to help them maximise the value of their data.
• Co-create client business objectives and measure performance against these to inform refinements and pivots.
• Cross-sell and deliver on data projects for key clients, growing revenue and producing case studies to promote the Simple Machines services.

About the team

Our team are a group of like-minded technology consulting experts across Data, Data Engineering, Data Science and Product Management. Our team have honed their skills within some of the leading technology consulting and management consulting firms. As a team we do not accept the status-quo, our role is to challenge and push the boundaries within the world of data engineering.

About Simple Machines

Simple Machines isn’t your typical tech company. Rather, we’re a firm of passionate and talented expert consultants that are as much a community as a company.

When we set out to make a difference nearly 10 years ago, we did so because we weren’t happy with the status quo of technology consultancies. We wanted to build a company we would want to hire ourselves. And we’ve done just that.

At the core of our company is a team of talented individuals, many of whom are at the top of their field. We regularly present at local and international conferences, committing to many of the open-source projects we utilise in our day-to-day engagements and release many other projects back to the broader technology community.

Apply now and let’s see where the connection takes us.

Benefits - Working at Simple Machines

We’re looking for someone who’s as passionate as we are about building a world-class company.

Just some of the benefits of working with Simple Machines include:

• Flexible working: Leave early to pick up the kids? Need to start early some days, later others? No problem.
• Generous parental leave: Three months fully paid primary carer leave and one month fully paid secondary carer leave, subject to a minimum 12-month tenure.
• Learning and development: We all love continually learning and have a generous budget for you to upskill, join conferences, get certified and qualified.
• Lunch is on us. Always! We happily supply lunch at each of our office locations every Monday, Wednesday, and Friday.

The Company

Operating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative thinkers can thrive.

We are looking for an Account Director with an entrepreneurial mindset to be part of this growth. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of an expanding team, with an attractive and highly competitive benefits structure and fantastic career opportunities.   

The Role

This is an exciting senior leadership role that provides the opportunity to influence the strategic direction of one of Australia’s largest banks. The successful candidate will lead a client account team within DBM Atlas being responsible for the ongoing servicing and growth of the account. They will be a trusted and respected advisor to the bank, someone who maintains an intimate understanding of the bank’s challenges and objectives and who can offer insight and recommendations the bank can act upon. They will lead a small, highly motivated team and ensure they receive the coaching and leadership they need so they can achieve their career objectives.  

Key Responsibilities

• Providing strategic advice to the bank particularly pertaining to NPS measurement and performance / being a trusted advisor to the bank
• Maintaining deep understanding of the bank’s strategic priorities, NPS performance and drivers
• Advancing the depth and actionability of insight provided to the bank
• Oversight of all deliverables provided to the bank associated with its DBM Atlas subscriptions and ongoing bespoke projects ensuring they are provided to the bank on time/in accordance with SLAs, to the expected standard and without error
• Continual enhancement of production, QA processes and output including through automated production techniques
• Monitoring use of adhoc hours including determining hours required to complete tasks, communication and agreement of hours and adherence to agreed hours during production process
• Identifying and executing on opportunities to improve the way the account is serviced and to enhance client value
• Liaising with the client on prioritization of tasks based on team capacity and workload
• Receiving briefings for adhoc deliverables, communicating requirements and expectations to the account team ensuring the team always understands context and objectives
• Delivering presentations to senior stakeholders within the bank
• Maintaining strong relationships with the key client stakeholders
• Collaborating with other DBM key account team leads to share knowledge and best practice
• Cascading subject matter expertise through the account team
• Coaching and development of team members

• Minimum of 7 years financial services experience
• Has had a senior role in agency key account team for major financial service client / worked in or led insights department in financial services organisation
• Subject matter expert on NPS performance measurement and reporting
• Team management expertise
• Able to deliver insights up to C-suite client stakeholders
• Excellent leadership and organisational skills
• Detailed understanding of client needs, market and competitive landscape

• Competitive salary
• Discretionary Bonus
• Opportunity to work with a global team in a fast paced, fast growth business
• Hybrid working
• 25 Days Holiday
• 2 Days Charity Leave
• Birthday Leave
• Social Events

We are looking for a talented Strategy Director to lead our Social Media department within the 1000heads APAC region. You will work independently leading and creating social strategies that are in line with the agency’s social transformation belief and process. You will work closely with a whole host of departmental specialists, from Creative Technology, to Design, to Production to deliver transformational social-first work for our clients. 

The 1000heads Social Media team is a proud, powerful collective of social media obsessives, driven by the desire to drive kick-ass social conversation around some of the world’s most impressive brands. The social team is currently a team of 5 with the goal of expanding further across APAC. You’ll oversee this team and work with our new hires potentially in Singapore, Kuala Lumpur and Japan to be set up for success.

Role

• You’ll drive best-in-class social strategies grounded in driving conversation, building and leading innovating programs, and ideating award-worth campaign initiatives.
• You will lead a team of social media managers and will contribute and manage the overall success of the team who work with some of the world's top brands across a variety of industries, such as Google, Lenovo, Ancestry and more.
• You will be a key client contact and a leadership face for senior clients.
• You’ll be responsible for the oversight for the communities and social channels for our clients. As well as overseeing the team’s smooth delivery of editorial calendars and managing the day-to-day execution of all social channels, including moderation and daily engagement responses at the scale of millions.
• As it makes sense, you will be required to manage social communities and channels yourself (as part of onboarding new clients or to cover for the team when needed).
• Developing best in class processes and workflows will be pivotal in this new role, and you will lead the team in establishing ways of working
• Strategically feeding in to reporting on a monthly, quarterly and bi-annual reports to senior stakeholders, a right brain + left brain social expert
• Inspiring the team and making sure your department is at the forefront of innovation and trends from a social, client and overall perspective. Ensuring these trends are fed into the work as much as possible - both within the department and at an agency level.

• Track-record in social marketing in an agency or brand environment, with 7+ years’ experience
• Big thinker/visionary who is an expert in in delivering social strategies in slides and presentations
• Great presentation skills
• Native on social media trends, platform capabilities, best practices
• Proficiency with social listening & analysis tools to train the team up
• Management experience of 2+ direct reports
• Ability to straddle strategic execution and a solid understanding of execution fundamentals; not afraid to get stuck in when the work demands it
• Knowledge and expertise supporting and creating social campaigns supporting overall marketing initiatives from both an organic and paid media perspective
• An excellent writer with a knack for social copywriting and editorial
• Experience with an influencer program and social ads would be useful
  
  
  

Characteristics

• An intrapreneurial mindset with a can-do attitude. a self starter.
• Excellent leadership skills.
• Passionate and proactive team player.
• Flexibility and adaptability to changing workloads and brand styles.
• Exceptional interpersonal and communication skills.
• Meticulous attention to detail and a passion for problem-solving.
• Ability to juggle priorities and thrive in a fast-paced and demanding environment

This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you may be required to get involved in other and reasonable ad hoc projects.

About 1000heads

1000heads is a social transformation company that helps global brands adapt to rapid shifts in media, technology, and culture. We provide social-first data, insights, strategic consultancy, and creative services to clients worldwide, including Google, Intel, Diageo, Lenovo, Ancestry, Isuzu, and UNIQLO. With offices worldwide, including New York City, Los Angeles, London, Berlin, Sydney, and Melbourne, we're at the forefront of innovation.

At 1000heads, we are committed to fostering an inclusive environment that celebrates diversity. We believe that diversity within our team generates better ideas, creativity, understanding, and respect. We welcome applicants of all backgrounds.

For more information on 1000heads, visit www.1000heads.com 

First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 6th year running at CloudTango dot com). We are growing fast and now have almost 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions. We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership.

We seek a unique person to act as a Client Director, owning the Technical Account Management function across a part of our client base. Reporting to the Chief Customer Officer, this person must bring these non-negotiables to the table:

1. You must be able to make strategic commercial decisions and take ownership of the results in recurring revenue growth and retention, owning non-recurring revenue for your team (projects, out-of-scope, hardware sales).
2. You must be able to demonstrate success managing the relationship with small to mid-scale clients across a range of industries and market verticals and managing a team successfully
3. Your values must resonate with ours. Our values can be found on the First Focus website on the About Us page
4. You must have a driving passion for helping people understand and use technology within their business. You’ll deliver key strategic advice to your customer base and be their trusted advisor.

Benefits

First Focus’ values are based on keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Competitive package, 100% salary, 0% commission
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor program
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!