Total 8,694 Manager job vacancies in NSW - Regional - Tweed Heads

Job description

Are you an experienced healthcare professional ready to take on a rewarding leadership role? Market leading aged care providers with locations across regional NSW, VIC, and QLD is seeking a passionate Facility Manager. This opportunity is ideal for candidates eager to shape resident care, pursue career growth, and enjoy the benefits of regional living.
Position : Facility Manager
Location : Regional areas in NSW, VIC, and QLD
Employment Type : Full-time, with relocation support
Remuneration : 140,000 -180,000 Super Salary Packaging options other benefits
About the Role The Facility Manager will oversee the daily operations of an aged care facility, ensuring high-quality care and services for all residents. This role involves leading a team of dedicated professionals, implementing service improvements, and fostering a culture of excellence and respect within the facility.
Key Responsibilities

Managing all aspects of facility operations, including


... Click here to view more detail / apply for Residential Service Manager

Working at Transurban is different; it?s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down.? 
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About the role?  ? 
We?re seeking a Senior Manager, Corporate Finance to provide strategic and technical expertise in valuation and financial insights to support the Group?s investment decisions. You will focus on identifying investment opportunities and assessing their impact on the Group?s corporate metrics. You will also have responsibilities for evaluating growth opportunities, developing, and maintaining asset and corporate financial models.
You?ll join an innovative team that performs the valuations and financial analysis associated with our major strategic capital initiatives.
As our Senior Manager, Corporate Finance, you?ll contribute to lasting and positive changes that shape the future ... Click here to view more detail / apply for Senior Manager, Corporate Finance

About Act for Kids
Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 33 centres nationally, we have supported thousands of children and their families for more than 30 years. Through prevention, treatment, research, education and advocacy, we are committed to helping  keep kids safe, heal from trauma and lead happy lives.
Why Join Act for Kids?
The Act for Kids team is a community of shared values . We are a team that is Professional , Ethical , Caring , Courageous , and Collaborative .

Inclusive Employer named by Diversity Council Australia.
Employer of Choice awarded in , categories including Health/Wellbeing; Leadership; Work-Life Balance.
Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.

... Click here to view more detail / apply for Team Leader ? Townsville

30th October,
Join this Global highly respected Investment Bank as it grows it's local Risk capability as the Corporate Counterparty Risk Manager / Senior Credit Analyst. High $ value Corporate lending.         You'll be in In charge of a portfolio of corporate clients in the Sydney Branch.   Key Responsibilities -

Provide high quality credit analysis and risk reports and opinions for corporate clients that operate in various sectors of economy for risks originated and booked in the Sydney Branch.
Ensure a smooth and well-managed credit process for one-off credit requests and annual reviews as a key point of reference in Australia.
Monitor and to anticipate the operating performance and credit risk profile of clients as well as sector trends in Australia and globally, assess adverse impacts if any, and take pre-emptive actions.
Extensive use of Credit Risk tools such as

... Click here to view more detail / apply for Corporate Counterparty Risk Manager / Senior Credit Analyst

Your new company

With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Come and be a part of this success.


Your new role

Reporting into the Mods&Ops team, you will manage small to medium Civil projects, and assist with larger scale projects as required (AU$100M), including a wide variety of projects, such as civil, environment, water, infrastructure, high voltage network, fuel, processing, and procurement. This team includes various backgrounds and skill sets, allowing for a diverse environment.


The successful applicant will be based at an open cut metallurgical coal mine, in the Bowen Basin. The successful applicant will be required to

... Click here to view more detail / apply for Civil Project Manager

$58,000 base Super Bonus Discounts
Permanent Full Time (40hrs per week)
Location: Punchbowl,
ABOUT THE ROLE We are looking for an Assistant Store Manager at Punchbowl  to help lead and develop our frontline team, through clear direction, customer focus and operating standards to drive store performance through sales, profit and growth. Your positive attitude and a desire to go above and beyond will see you thrive in our fast paced retail environment.  Reporting directly to the Store Manager, you will:

Assist the Store Manager in increasing performance to achieve targets
Contribute to all aspects of the store including serving customers and stacking shelves
Assist the Store Manager with the training and development of the team
Order and maintain stock availability
Ensure the






... Click here to view more detail / apply for Assistant Store Manager

• Flexible work/life hours and shifts in Tweed Heads Region - Casual
• Award rate $38.26 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

Do you have 6 months or more experience as a support or care worker including Personal Care Skills but don’t have a Certification in Aged Care or Individual Support? You may be exactly who we are looking for!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Tweed Heads area.

Your day will include:

• Domestic Assistance: Assisting our Customers in cleaning their home, so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities
• Personal care services (once trained) including getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Flexible hours close to home as a casual employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• Experience of 6 months or more in a similar role including experience with personal care
• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

 

 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

 

Fast Scaff is a North West Queensland based, Indigenous-owned and operated scaffolding company. We specialise in fixed processing plant maintenance for the mining and gas industry. Our team has an extensive history of facilitating major shut-downs, operating seven days a week.We are looking for a full-time Construction Project Manager to join our growing team based in Mt Isa, QLD.

This position will supervise all onsite construction activity. You will ensure the construction program is being met, manage OH&S and QA and work closely with the Project Manager and QA Manager to resolve any technical construction/design issues and will oversee every aspect of planning and executing scaffold installations.

Hours: Full time - 38 hours/week
Salary: $120,000 - $140,000 per annum + Superannuation
Location: Mt Isa, QLD

Requirements:

A good understanding of Australian Standards in relation to the scaffolding industry. In-depth knowledge of civil construction methods, regulations, and industry best practices. Strong leadership abilities with the ability to effectively manage and motivate a diverse team. Proven experience in scaffolding or project management. Previous mining or heavy industry experience will be highly regarded. Flexibility for both in-town work and travel to mine sites across Queensland
White Card
Driver Licence

Activities will include, but not limited to:

Managing project timelines, controlling budgets, and ensuring Fast Scaff meets the highest safety standards
Coordinating labor resources, and procurement and delivery of materials, plant, and equipment
Supervision and inspection of projects; Daily communication with upper management.
Coordinate and administer construction activities to ensure that projects are implemented in accordance with plans, designs, and specifications.
Write, review and present construction methods to relevant stakeholders that are in line with project requirements.
Monitor construction progress for adherence to program and report to the Site Manager or Project Manager Interpret designs for implementation in construction projects. Scaffold Project Manager, to assist running crews on major Mine sites, predominantly in North West Queensland
Undertake quantitative and qualitative safety, environment, and quality risk assessment to ensure acceptable quality of structures.
Collaborate closely with clients, engineers, and the on-site crew to deliver scaffolding solutions that align with regulatory and project requirement
the candidate will oversee every aspect of planning and executing scaffold installations.

If you are a results-oriented professional with a passion for civil construction and a proven track record of successful project delivery, we encourage you to apply.

Corporate Services Manager
Location: Kings Park, NSW
Company: 2nds IT Pty Ltd

At 2nds IT Pty Ltd, we specialize in Total Change Management solutions, focusing on the redeployment, re-use, and recycling of all electronics within an organization. Managing the disposal of information technology assets involves significant financial, logistical, and environmental responsibilities. We offer simple, effective solutions to address these challenges.

We are seeking a Corporate Services Manager to join our dynamic team. Reporting directly to the CEO, this role is critical in strengthening the financial administration and overall sustainability of the organization by effectively managing our corporate services department and key corporate functions.

Key Responsibilities:
• Develop and implement administrative and operational procedures and guidelines for the organization.
• Conduct strategic planning reviews and support the business development team in achieving company targets.
• Oversee the organization’s administrative and human resources functions across all locations, including Australian offices and warehouses.
• Thorough understanding of accounting principles and practices, with experience using Quickbooks Accounting software.
• Relevant experience in a senior corporate services role (e.g., Finance, IT, and Asset Management).
• Coordinate interdepartmental relationships, ensuring smooth collaboration between Finance, Supply Chain, Marketing, Customer Service, and Sales teams.
• Facilitate weekly operations meetings, develop action plans, and ensure their effective implementation.
• Assist in the preparation of financial reports and budgets by providing accurate information and support.
• Represent the organization at conventions, seminars, and public hearings, promoting both existing and new programs.
• Identify opportunities for improving administrative processes and implement solutions to enhance efficiency and service quality.
• Provide operational support to senior management and lead the administrative team to ensure smooth business operations.

Requirements:
• Bachelor's degree in Accounting or Finance.
• 2-3 years of experience in managing corporate service functions, with a strong focus on financial management.
• Proven leadership skills, with the ability to manage and develop a team.
• Strong strategic thinking and problem-solving abilities.
• Highly organized with excellent time management skills.

Why Join Us?
At 2nds IT, we are committed to fostering a positive and inclusive work environment. This is a unique opportunity to be part of a forward-thinking organization that values sustainability, innovation, and teamwork.

Be part of a team that’s making a difference

Located in the heart of Sydney CBD, The Grand Palace/32 Miles is serving traditional Indian food that is rich, plentiful, and meticulously prepared. We carefully blend spices with aromatic herbs which imparts heavenly flavours to our dishes. We have strived to create an ambience in our restaurant that can do a justice to such a delicious food. Our carefully crafted interior is a reminiscence of glamorous royal palaces of India. Opulence of our set up will give you the feeling of the bygone era of regal India.We are seeking a full-time Restaurant Manager candidate who possesses relevant qualifications, and/or at least 3 years’ management experience position. The candidate should have a genuine passion in the hospitality field, a commercially mature thinker, and excellent presentation skills. We need Managers for our multiple locations including Sydney CBD, Mona Vale, 32 Miles - Sans Souci, and Terrigal NSW. The full-time role is open to Australian citizens and permanent residents, however 482 work visa for suitable foreign professionals can be considered. Renumeration will be $74,000 to $80,000 plus superannuation depending on the level of skills and experience.

Duties and responsibilities for the role are as follows:
Manage and oversee the restaurant floor operations
Oversee floor personnel management including rostering, performance, and training
Maintain highest standards for guest services, including presentation, and dining ambience
Build relationships with guests and stakeholders, as well as manage reservations segment
Utilise commercial ability to create ideas for marketing and advertising for overall growth
Plan and manage onsite & offsite events, themed parties, and catering functions
Plan and oversee floor costs, waste management, and prepare management reports
Discuss and recommend menus changes with the Head Chef and management Liaise with the Head Chef on daily bookings, events and group bookings, guest service schedules and food sequencing
Oversee stock levels, order supplies, and implement monthly stocktakes and QC checks
Confident in offering advice about menu, signature dishes and alcoholic beverage choices
Manage regular patrons, VIPs, and oversee guest feedback and complaints to resolution
Prepare periodic sales, food trends, and personnel reports for the management
Manage overall hygiene, WHS and statutory compliance for floor and front house segments

Position: Restaurant Manager
Type: Full-time
Employer: Mezcals
Location: Cooma, NSW
Salary: $54,632.56 to $85,620.87 p/a
About Mezcals:
Mezcals is committed to providing an authentic Mexican dining experience, using fresh, locally sourced vegetables, imported Mexican ingredients, and vibrant, gluten-free, and vegan-friendly options. Known for our signature margaritas and dedication to creating memorable meals, Mezcals also offers catering services to bring the flavors of Mexico to any event.
Job Purpose:
The Restaurant Manager is responsible for overseeing the day-to-day operations of Mezcals, ensuring the delivery of high-quality service and food standards, managing front-of-house staff, and upholding the vibrant atmosphere of Mezcals. This role involves ensuring customer satisfaction, handling inventory and budget management, and ensuring compliance with health, safety, and sanitation standards.
Key Responsibilities:
Customer Experience and Service Quality
Maintain high standards of food quality and safety.
Engage with customers to ensure they have a positive experience, solicit feedback, and address complaints in a timely and effective manner.
Support the team in creating an inviting and enjoyable atmosphere for guests.
Staff Management and Training
Hire, train, and supervise front-of-house staff, including servers, bartenders, and hosts.
Develop and implement staff schedules based on operational needs, ensuring adequate coverage during peak times.
Monitor and record employee hours, manage timecards, and coordinate payroll data with the accounting team.
Inventory and Budget Management
Order food, supplies, linens, gloves, and other essentials, maintaining inventory levels without exceeding budget constraints.
Monitor and control operating costs to maintain profitability while ensuring consistent service quality.
Health, Safety, and Compliance
Uphold health and safety standards, ensuring compliance with regulatory and internal policies.
Conduct regular checks of food safety, cleanliness, and sanitation practices across the restaurant.
Marketing and Promotions
Collaborate with the team to implement advertising and promotional activities, including social media, online platforms, and in-house campaigns.
Ensure that the restaurant's unique offerings, like catering services and specialty cocktails, are highlighted in promotions to attract customers.
Catering Management
Coordinate catering requests and assist with the planning and execution of off-site catering events.
Collaborate with kitchen staff to ensure quality standards are upheld in the preparation and delivery of catering services.
Requirements:
Australian Citizens and Permanent Residents are encouraged to apply.
Diploma in hospitality management, business, or related field.
Minimum of 1 year of restaurant management experience, with knowledge of front-of-house operations.
Excellent communication, organizational, and leadership skills.
Budget management and inventory control experience.
Customer service and conflict resolution skills.
How to apply:
Please apply with your resume via the online portal.
Only shortlisted candidates will be contacted.

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:
We have some exciting leadership opportunities available for a Department Manager to join our team across our Dubbo Store to contribute to our ongoing success.
As a Department Manager, you will have the very meaningful job of leading the day-to-day store operations, ensuring your team build ... Click here to view more detail / apply for Department Manager ? Dubbo

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than ... Click here to view more detail / apply for Lean Project Manager

Organisation/Entity:  Transport For NSW







Job category:  Information & Communication Technology







Job location:  Grafton, NSW, AU,







Job reference number: 







Employment type:  Fixed Term Full-Time







Salary range:  $-$











You put people at the heart and take pride in the impact of your work. You have the opportunity to gain a wealth of expertise and a diverse range of skills, providing insight and knowledge without losing sight of your




... Click here to view more detail / apply for Technical Manager

With roots dating back to , ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in and has since grown to have almost 600 stores and 8 distribution centres in 6 states.
If you?ve ever shopped at ALDI you know we are not your average supermarket.  We?re also not your average employer. ALDI is a place where you?ll find good people, good purpose and a good opportunities. So you can work with a great team, feel great for making a real difference for everyday Australians and have a rewarding career.
It?s that simple. ALDI Good Different.
Overview of role
An exciting opportunity has become available for a Senior Executive Manager to join the National Data & Analytics team of ALDI Stores, based in Minchinbury. This is a ... Click here to view more detail / apply for Head of Data Platforms, Architecture and Engineering

ALDI. Good Different.
With roots dating back to , ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in and has since grown to have almost 600 stores and 8 distribution centres in 6 states.
If you?ve ever shopped at ALDI you know we are not your average supermarket.  We?re also not your average employer. ALDI is a place where you?ll find good people, good purpose and a good opportunities. So you can work with a great team, feel great for making a real difference for everyday Australians and have a rewarding career.
It?s that simple. ALDI Good Different.
Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your ... Click here to view more detail / apply for Assistant Store Manager ? Sydney Lower North Shore

Are you looking for a visa sponsorship!?
Do you have local experience in Australia?
Would you consider relocating to Perth?

Large, well-respected mid-tier firm in the heart of Perth CBD
A company that is looking for staff who would like to become Partners!
Amazing reputation in the industry with focus on each individual in the company and ongoing development
Work-life balance and flexibility to work from home/from the office
Opportunity to step up from Assistant Manager to Manager!
Visa sponsorship on offer for the right candidate!

The Client
With a global network of offices, this company can offer you a perfect career path with a partnership opportunity in the future. They are known for their fantastic work culture, work-life-balance and flexibility for their staff.
The Role
As an Audit Manager, you will take charge of
... Click here to view more detail / apply for Audit Manager

Hi, were Ampol.  We are powered by our people!  As one of Australias largest convenience retailers, at Ampol were committed to making life easier for our customers. Whether theyre fuelling up, ducking in, or taking away, weve got their back. With a smile, a wave or a hello, we get our customers in and out with what they need.  Its our people who make this happen. Our Assistant Store Managers- Kitchen are passionate about providing quality food straight to our customers and making them come back for more! They assist in leading the kitchen team, prepare fresh food in store, contribute to new ideas for our menu and work as part of a fast-paced and dynamic team.  We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one
... Click here to view more detail / apply for Assistant Store Manager ? Kitchen ? Gelorup

Job req id: 







Date:  22 Oct







Location:  Bordertown, SA, AU,











Senior Property Portfolio Manager SAL Bordertown SAL Real Estate (Established ) is part of the Platinum group, a Joint Venture with Nutrien Ag Solutions and has a strong focus on future growth along with offering our clients and customers a professional and personalised service. An amazing opportunity for a Senior Property Portfolio Manager to join our team in Bordertown has become available. Prior experience in Property Management and licensed in SA is





... Click here to view more detail / apply for Senior Property Portfolio Manager

Job description

Are you an enthusastic Property Manager who is passionate about delivering exceptional service and looking to join a dynamic team?
Our client is looking for a property manager who is committed to delivering exceptional service and willing to go the extra mile - this company acts with integrity and with our clients' interests at the heart of everything they do.
What's on Offer:


Competitive Salary: Up to $85,000 incentives
Support Team: Benefit from a a strong support team so you can focus on what you do best
Get your weekends back! Monday-Friday with parking available.
You'll be confident to handle:


Ingoing, outgoing, and routine inspections
Approve leasing applications; maintenance management
Building strong tenant-owner relationships and ensuring portfolio quality
About You:


Experience: 2-3 years in property management
Proactive: You're confident, reliable, and


... Click here to view more detail / apply for Property Manager | Take Charge of a Residential Portfolio

Hands on leadership position to deliver on key commercial objectives
Highly autonomous opportunity




About Our Client

With a strong brand and an established customer base, this client offers a assurance and inspection services to range of industrial clients. Focused on quality, safety, and delivery, they are seeking a Business Manager who aligns with these values and is eager to lead them through their next phase of growth.



Job Description

Reporting to the General Manager, the Business Manager will have full accountability for the regional performance of the business, overseeing both technical and commercial functions. Key responsibilities include:

Developing and executing a customer strategy focused on expansion, with direct responsibility for business development.
Managing key accounts, expanding service offerings, and ensuring that service delivery exceeds customer expectations.
Ensuring operational



... Click here to view more detail / apply for Business Manager ? Sales and Operations ? NDT Services

Manager ? Payment Technical Sales 
Your business
The Everyday Business Banking team supports a full spectrum of customers? needs from the smallest businesses to the largest corporates. Merchant Solutions support our clients to operate and grow their business, through the provision of innovative payment solutions that help them better engage with their customers and suppliers. We are accountable for the end-to-end business customer experience and the delivery of analytical capabilities to support our business customers.
Do Work That Matters
As a Manager ? Payment Technical Sales  ? you will partner with Commonwealth Banks Enterprise Merchant management teams working closely to design and deliver solutions.  You will be responsible for enhancing the Commonwealth Banks market share across its suite of merchant payment acceptance and acquiring solutions. Working within the Merchant team, this role is a key in delivering our sales strategy. Preferred candidates will carry both ecommerce ... Click here to view more detail / apply for Manager ? Payment Technical Sales

At The Athletes Foot , our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to their last, our team are there to ensure that whatever activity they want to do, theyre wearing the right shoes. Our service extends beyond our four walls to support our local communities by engaging with health professionals, schools, and local sporting clubs.
Joining The Athletes Foo t is more than just a job, it is a family who cares, develops, grows, and rewards each and every one of us.  




The role & responsibilities: We are looking for a Store Leader
... Click here to view more detail / apply for The Athlete?s Foot Assistant Store Manager ? Willows

Regional Manager Kimberley
The Department of Local Government Sport and Cultural Industries (DLGSC) acknowledges the Aboriginal people throughout Western Australia as the Traditional Owners and Custodians of the lands, waters, and communities in which we operate. We pay our respects to all Aboriginal people and their cultures, and to Elders past and present.
About the department 
Were a very diverse agency that contributes to a better Western Australian community through, among other things, providing opportunities for everyone to engage in a range of sporting, recreational, cultural, and artistic programs and activities.
Staff in our department work across the areas of local government, sport and recreation, culture and the arts, racing, gaming and liquor, multicultural interests, specialist Aboriginal projects and engagement, regulatory reform, infrastructure and state records.
Our work touches on amazing projects like development of the new Aboriginal Cultural Centre, delivery of major international
... Click here to view more detail / apply for Regional Manager Kimberley

Customer Success Manager, Analytics & Insights
North Sydney, New South Wales, Australia

Full-time
Career Site Team: Client Service & Sales

Expected Salary
AUD 85,000 - AUD 90,000

Company Description

Simply put, we do two things at NielsenIQ. We measure performance for our clients and we use analytics to help our clients grow their business. Measurement and analytics are two separate things, and each is important and valuable on its own. But the connection of the two makes them both even more critical and valuable.

You will MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their brands and what they should do to improve business performance. Working with both your NielsenIQ colleagues and spending time with clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in-depth analytics and create compelling stories that deliver the insight to drive business growth.

Job Description

Customer Success Manager, Analytics & Insights

Engage and build a win/win relationship with clients, where NielsenIQ supports clients in their strategic priorities and clients perceive NielsenIQ as their main data partner
Understand clients’ strategy, needs, business questions and growth opportunities
Generate and deliver impactful insights with actionable recommendations to clients to help them to develop strategies to grow their business
Manage client expectations regarding analytic requirements and commitments to ensure high service level and client satisfaction
Work closely with clients and internal stakeholders to align timelines for delivering analyses, achieving key milestones and desired outcomes
Create and share thought leadership with clients to raise NielsenIQ’s profile and engage with their broader teams
Build strong knowledge about NielsenIQ services and broader FMCG industry, acting as an expert on FMCG trends
Maintain a high level of client satisfaction measured through NPS survey
Support account development via consultative selling
Identify business opportunities with clients and demonstrate how NielsenIQ will be able to address these business needs.
Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage
Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.
Support Commercial teams in client meetings when advanced knowledge is needed to showcase NielsenIQ Capabilities
Revenue Responsibility
Responsible financials wrt to managing client contracts, encouraging renewal of contract and meeting growth revenue target for NielsenIQ Business
Partner with business teams for small and medium size businesses for generting leads and preparing proposals for sales

Qualifications

Years of experience: 3 or more yrs experience with very good knowledge of specific measurement or data analytics tool
Deep awareness of market conditions and client business environment
Strong planning and servicing skills
Experience working with clients to solve business issues
Strong communication/presentation and interpersonal skills.
Ability to design solutions (both standard and non-standard) to answer client business issues.
Consultative skills
Desirable - An understanding of Nielsen Practice portfolio and interconnectedness of the different solutions.


Life at NielsenIQ...

At NielsenIQ, we’re proud of our diversity - our Australian and New Zealand offices alone are made up of over 50 cultures and nationalities!

We strongly believe in promoting from within. We encourage all of our people to pave their own career path and explore ways to grow with us.

We’re steadfastly inclusive. NielsenIQ is an environment that encourages all associates to be themselves, weave their talents and passions into their work, put their hand up and have their voice heard.

We operate on principles of trust and accountability. We sway against micromanagement, enabling our associates to engage, include and decide in order to move swiftly and boldly while keeping our clients at the heart of everything we do.

But wait, there’s more!

We believe in a good work/life balance and offer an extensive range of flexible working options for all associates. We also offer several leave options such as Parental Leave, Volunteer Leave, Birthday Leave, yearly bonus leave initiatives and much more. We also provide a range of programs and activities for associates to join year-round that encourage good health, wellbeing, networking and community engagement!

All of our NielsenIQ employees get access to corporate discounts with companies such as Bupa, Sunsuper, and HSBC, and, we also offer a generous yearly study allowance for those wishing to further their education in a field related to their role or our company.

If you feel like this is the right fit, click apply and tell us all about you!

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/