Total 652 Manager job vacancies in Adelaide, Australia

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As our Business Development Manager (BDM), you'll be the driving force behind expanding and diversifying our customer base in Western Australia. Armed with exceptional communication skills, you'll confidently connect with potential customers, showcasing frank green's product lines while addressing and anticipating customer objectives.

Collaborating closely with Key Account Managers, you'll transform new relationships into ongoing, profitable partnerships. Your strategic prowess will shine as you implement growth strategies, explore new markets, and tailor solutions to meet customer needs. Comfortable with making cold calls, you'll introduce frank green products to a variety of customers, including a variety of retail stores, cafes, and gifting destinations.

Your Day to Day

• Identify and pursue new business opportunities, hitting sales targets.
• Develop and maintain robust relationships with new and existing clients.
• Expand the frank green customer base through strategic initiatives.
• Educate potential customers on our diverse product offerings.
• Conduct market research to identify trends and competitor strategies.
• Collaborate with cross-functional teams to implement effective business strategies.
• Prepare and present compelling sales proposals, negotiating contract terms.

Your Skills

• 3+ years of experience in a similar role; FMCG experience preferred.
• Experience within the retail and fashion space is highly regarded.
• Proven track record in achieving business growth targets.
• Strong interpersonal and communication skills.
• Exceptional negotiation and presentation abilities.
• Proficient in market research and analysis.
• Independent and team-oriented work capabilities.
• Strategic thinking and complex problem-solving skills.
• Familiarity with CRM software and sales tools.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

What you will enjoy doing

There is never a dull moment – The business is complex and diverse the culture is amazing and the uniqueness of what we do makes it a challenging and rewarding place to be. This is a leadership role requiring high levels of collaboration with local senior leadership and US technical accounting teams. You can add immense value to the organisation by driving high quality financial reporting and accounting practices combined with a strong control environment across our newly acquired Airborne Solutions business.

Responsibilities include:

• Overseeing financial processes and compiling financial requirements in accordance with USGAAP, local International Financial Reporting Standards (IFRS) and SOX requirements.
• Driving a high performing Airborne Solutions Financial Control team to deliver quality and on time outcomes.
• Prepared to support and provide cover for the team when needed.
• Maintaining an effective SOX framework according to US guidelines
• Ensure all Airborne Solutions Entities are compliant with relevant regulatory requirements e.g., accurate statutory accounts are submitted on time.
• Partnering with the Airborne Solutions business and Commercial Finance team ensuring accounting matters are resolved for internal and external audit purposes.
• Successful completion of internal and external audits.

Who you will work with 

You will report to the Regional Financial Controller and enjoy working with a large team of finance professionals. You will enjoy the fast-paced, customer-focused culture of Leidos. You’ll be working with a leader who has an empowering, thought-provoking leadership style and is all about collaboration.

What you’ll bring

• Exceptional stakeholder management skills for a trusting and collaborative work environment.
• Ethical, energetic, friendly, open and encouraging
• Highly organised, transparent and communicative
• Ability to manage team through competing demands & make priority choices whilst taking stakeholders through the journey.
• A proactive attitude that seeks to develop & improve systems and procedures and find solutions to complex problems.

What you’ll love

• Flex for Balance, for Life Events and to Give Back. Our Flex menu of options for when, where and how you work aims to give you more balance.
• When you grow, we grow. Be it through our exciting pipeline line of projects or by partnering with a People Leader who will guide, mentor and support you.
• Everyone deserves a great leader. That’s why we have introduced the People Leader Code to give leaders the confidence to better support, engage and develop their team.
• Connect, collaborate and celebrate with colleagues who share similar interests and join one of our 4 employee advocacy groups (Women, Pride, Young Professionals, Defence & Emergency Services and A4 Ability)

Here’s why our work really matters.

We’ve been keeping Australia safer, healthier and more efficient for 25 years, here’s just three ways how:

• We’re responsible for the ongoing support and uplift of the Australian Defence Force’s two largest classified networks.
• We support key networks for the Australian Cyber Security Centre
• We work with the Australian Department of Defence to design and operate the cyber security tools used across the Army, Navy and Airforce

DOF is a leading provider of integrated subsea project and marine services to the global offshore energy market. Operating since 1981, we are proud of our ability to seamlessly deliver multi-discipline services from a single company. It is the unique combination of expert marine and subsea project teams deployed on owned and operated assets that set us apart from competitors. In addition, our resources and assets are located within all the major offshore energy hubs around the world.

The global fleet of 62 vessels, operates in three segments of the offshore services market: PSV (Platform Supply Vessels), AHTS (Anchor Handling Tug Supply Vessels), and Subsea (Subsea Vessels and Subsea engineering services). Seven vessels currently comprise the Regional Asia Pacific (APAC) Fleet.

This is a permanent position, based in Perth, accountable for managing our offshore crew in the APAC region. The position reports to the APAC regional management team, with functional reporting to the Norwegian/Atlantic Corporate Headquarters.

Primary Purpose:

As Crewing Manager you will ensure the regional APAC Fleet and Offshore Projects are crewed with a team of highly competent and engaged Marine and Subsea Project crew. Leading a skilled team, you will ensure all offshore personnel deployed on the fleet have the required experience, qualifications, competence and medical fitness to safely deliver high quality offshore operations. Part of your existing skill set will be the leadership ability to maintain the positive, high performance and strong safety culture onboard our vessels.

Role and Responsibilities.

The Crewing Manager will:

• Lead, direct and support the Asia Pacific Crewing Team to ensure our crew travel safely, on schedule, and in accordance with the respective local government requirements in the Asian countries we operate; ensuring up to date compliance with visa, work permit, medical and flag state requirements.

• Manage, mentor and support the APAC Crewing team, including team capability development, resource planning and work allocation; ensure the team is adequately resourced and productivity is maximised to effectively meet project, client and operational needs.
• Be responsible for Subsea and Marine crew competence and capability development and ensure safe manning and compliance with STCW, the Marine Labour Convention 2006 (MLC), Charter Party, Flag state, codes and standards as applicable.
• Interface with Project Managers/Vessel Masters/Superintendents and communicate project and client crew competence requirements; training matrix; schedules and logistics needs to the Crewing Team.
• Communicate regularly with the Vessel Masters to discuss and manage all crew matters including, crew training and competence requirements, crew performance and development and to ensure and maximise crew well-being and mental health.
• Be responsible for resolving swiftly, respectfully and fairly any crew disciplinary and grievance matters.
• Oversee the recruitment of both Casual Subsea Project Crew and Marine Crew; be involved in the recruitment and selection of Senior Permanent Marine Crew.
• Ensure effective implementation and compliance of DOF’s crewing systems, processes and procedures.
• Oversee the Crewing System, ensuring that it is developed, maintained, accurate and up to date, to meet regional needs.
• Responsible for the cost control and cost optimization of the Crewing Department’s budget.
• Maintain professional and industry networks and mutually beneficial relationships with Unions across the APAC Region.

• Proven track record of success in a similar role.
• Leadership skills and substantial experience in international crewing in the Offshore Energy Sector.
• Conversant with both Maritime and Offshore Energy Industry codes and legislative requirements.
• Tertiary Qualifications are desirable, but not essential.
• The personal attributes that would support success in this role include resilience, an ability to work under pressure and with constantly changing schedules and time constraints, a leadership style that helps others to develop and perform, strong listening skills and a passion for continuous improvement.

Our Crewing Manager will receive:

• Competitive salary package.
• Flexible work options.
• Great company culture and working environment.
• Support from an international and local team.
• Leadership development and mentorship.
• Access to our Employee Assistance Program.
• The opportunity to work in a safe environment, where all are treated with dignity and respect.

Please apply by submitting your CV and a one-page cover letter which specifically outlines why you believe you are suitable for this role, using the link below. Please note, applications without a supporting letter will not be considered.

Applications close COB Sunday 18 February 2024. Shortlisting and interviews may be conducted prior to the closing date, we encourage you to apply as soon as you are able.

DOF is an employer who embraces Equal Opportunity and promotes diversity in our workforce. We encourage People of all ages and backgrounds to apply.

Job Title

Job Description Summary

Job Description

Our Client Solutions team is seeking a Bid Manager to join their team and support the growth across our Integrated Facility Management (IFM) business.

In this opportunity you will draw upon your extensive experience in leading and winning complex and high value bids, to galvanise a diverse business into presenting a unified proposition that surpasses any others. To do this, you will be an expert in business writing as well as use bid management methodologies to define the opportunity, establish the strategy and execute the roadmap to success.

This is a 6-8 month opportunity with the possibility of becoming a permanent position. 

About the Role:

• Lead and project manage the planning, preparation, review, and submission of bid responses (including expressions of interest, tenders, proposals and presentations)
• In consultation with the Bid Director, review all proposals prior to initiation, determine the strategic fit of the proposal (go/no-go)
• Study tender documents and review aspects of tender documents for win strategies, for success and market growth
• Provide leadership to the proposal preparation resources, ensuring an understanding of scope, implementing bid strategies, appropriate content, monitoring and meeting proposal preparation timelines
• Manage input from the bid team and from key stakeholders and Subject Matter Expert (SME) Take ownership of the proposals to ensure bids are compliant ad are submitted in a timely manner and to a high-quality standard
• Develop, maintain, and share reusable intellectual property and content
• Own and continually improve the bid process and sub processes
• Share best practices so that successes can be replicated by fellow team members

About You:

• Experience in Facilities Management and preferably PPP experience
• Hands-On experience with bid submissions spanning across multiple geographies
• Proven project management skills and highly developed ability to lead large groups through facilitation to achieve required bid solution outcomes
• Ability to identify priorities and manage competing demands and meet deadlines
• Ability to drive process and bring structure to disparate functions within the context of a bid
• Demonstrated ability to work in teams and within a complex team environment
• Excellent interpersonal skills and customer interaction skills
• Demonstrable customer centricity attitude
• Tertiary qualifications in business, property or similar preferred

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

Floor Manager – SA – Albert Park

About the Role

We are seeking an experienced hands-on Floor Manager for our South Australia Warehouse. This role will be working independently in a shared warehouse space reporting to our VIC & SA warehouse and logistics manager. The ideal candidate will be responsible for the successful receipt, organisation, tracking, picking, packing and delivery of our products, ensuring the premium experience of our customers and the safety of our staff and our stock.

The Floor Manager will be instrumental in liaise with customers and contractors who are picking up deliveries as well as working with the Eco Outdoor Sales, Fulfilment, Warehousing and Imports teams as required.

The ideal candidate will be enthusiastic, outgoing, have a can-do attitude and be willing to participate as an active member of a small team. You should be comfortable speaking with colleagues and customers on the phone or in person, be physically able, numerate and have an aptitude to use an inventory system.

Key Responsibilities:

• Picking and packing orders for delivery (including using heavy machinery ie forklifts), including packaging and labelling correctly
• Receiving stock, including sorting and organising deliveries for smart storage for easy future dispatch and prevention of damage
• Managing the flow of stock through our WMS and ERP system Netsuite to ensure records are always accurate and up to date
• Operate at all times to Occupational Health and Safety guidelines, including ensuring workspace is free of debris, removing safety hazards from aisles and wearing appropriate safety gear
• Organising walling and flooring samples, ensuring stock levels are adequate, tracking sample orders and packing for dispatch

Skills and Experience

• Numerate with strong organisational skills
• Comfortable using computers and computer systems
• Physically able
• A valid forklift licence (essential)
• Punctual and reliable
• High level of attention to detail with the ability to monitor stock quality and packing procedures
• Excellent communication skills with a clear calm manner, comfortable talking on the phone
• Able to work on independently as well as collaboratively with colleagues in sales and beyond
• Ability to follow health and safety procedures and regulations as dictated by OHS legislation and Eco Outdoor
• Friendly, outgoing and motivated
• Customer oriented with a friendly manner
• Motivated to learn and develop in a collaborative environment
• Reliable, punctual, and willing to put your hand up to assist your team where necessary
• Ability to work autonomously 
• Meticulous and efficient work ethic, with a high level of attention to detail

Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our benefits package includes:

• Company-sponsored events and activities
• Enhanced parental leave
• Employee assistance program
• Employee discounts
• Free snacks and drinks in the office

About the Company

We are a leading supplier of architectural surfaces and outdoor furniture across Australia, New Zealand and California (employing around 130 people), dedicated to providing remarkable products and exceptional service to our customers in the Architecture and Design industries. We are passionate about investing in our people and providing them with the resources and support they need to grow and succeed.

Our core values of Best Idea Wins, Play as a Team, Be Curious, Get Fired Up, and Take Pride are deeply ingrained in our culture. We believe that by fostering these values, we can achieve outstanding results for Eco Outdoor and drive a positive employee experience.

Last year was our most successful year yet off the back of sustained growth in all markets which is expected to continue, so the future is bright for the business.

How to Apply

If you would like more information before you apply, check out our website: www.eco-outdoor.com or check us out on LinkedIn, or Instagram.

Recruitment agencies - No thanks. We've got this one covered!

Please note we require full permanent working rights for this position.

Advance Your Career with Advanced Piping Systems!

Are you a skilled marketer with a track record of execution ready to significantly impact a dynamic industry? Advanced Piping Systems is looking for a talented Marketing Manager to lead our marketing endeavors, driving brand recognition and fostering lead generation. Join us in shaping and implementing comprehensive marketing strategies that align with our evolving business objectives.

Key Responsibilities:

Strategic Planning:

• Collaborate with cross-functional teams to develop plans aligned with Advanced Piping Systems' overarching goals.
• Conduct market research to stay abreast of industry trends, competitor activities, and evolving customer personas.

Brand Management:

• Safeguard and enhance our brand image and identity 
• Develop and enforce brand guidelines across all marketing materials for consistent messaging.

Integrated Content-Driven Marketing:

• Plan, execute, and monitor integrated content across various channels. We’re creating video content and which needs to lead the market.
• Collaborate with agencies to develop compelling and consistent messaging.
• Track and analyse marketing performance, adjusting tactics for optimal results.

Collaboration and Thought Leadership:

• Be the central point for customer-centricity, championing their needs.
• Manage a team of external marketing providers and agencies, fostering strong relationships.
• Keep up to date with emerging marketing trends and demands, we’re wanting to keep current and ahead of what others are doing.

Budget Management:

• Develop and manage marketing budgets, ensuring efficient resource allocation.
• Monitor spending and ROI, making adjustments as necessary.

Data Integrity:

• Own and ensure the integrity of customer-related data points.

Continuous Website Improvement:

•  Own and deliver website improvements and fixes.
•  Work with external suppliers to maximize SEO opportunities.

Reporting and Analysis:

• Provide regular reports on key performance metrics and marketing effectiveness.
• Utilise data-driven insights for informed decision-making and optimizations.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field is an advantage.
• 3 to 4 Years of proven experience in marketing coordination with a focus on measurable contributions.
• In-depth knowledge of the majority of marketing channels and best practices.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• In-depth knowledge of marketing tools and technologies.
• Proven track record of managing external resources

If you're an aspiring leader with a creative mindset ready to drive our marketing strategies to new heights, apply now and be a part of Advanced Piping Systems' continued success!

• Competitive Compensation: of  $90,000 - $110,000 + Super
• Work in an environment that values creativity and innovation.
• Join a collaborative team where your leadership and communication skills will be valued
• Access ongoing learning opportunities, staying at the forefront of marketing trends and technologies.

Who We Are:

Semios/Agworld is a market leader in leveraging technology, IoT, big data and AI to improve the sustainability and profitability of specialty crops. We want to initiate changes that are positive in the agricultural industry with solutions that drive sustainable food production. 

Our innovative work has received several industry awards:

• AgTech Breakthrough Awards Program (2023) - Selected as winner of the “Overall Smart Irrigation Company Of The Year” award.
• Sustainability Changemaker by SDTC (2022) - Named as one of the companies which recognize homegrown innovation in sustainable technologies in Canada.
• AgTech Breakthrough Awards Program (2021) – Selected as winner of the "Pest Management Solutions of the Year" award.
• Google Accelerator (2020) – Selected as 1 of 9 companies for the inaugural Google for Startups Accelerator Canada cohort, who are all using technology to solve complex challenges.
• Global CleanTech Top 100 (2020) – Identified as one of the companies best positioned to solve tomorrow’s clean technology challenges.

One of our partners produced this short video which shows what we do and our positive environmental impact.

We know our journey is only achievable by having a great team who shares ideas, tries new things and learns as we go.

Who you are:

We are seeking a dynamic In-Country Marketing Manager for Australia to lead and execute our marketing initiatives within the region. This role involves developing and implementing strategic marketing plans that align with our global objectives while catering to the unique needs of the Australian agricultural sector.

Key Responsibilities:

• Develop and implement a comprehensive marketing strategy specific to the Australian market.
• Oversee local market research to understand customer needs, market trends, and competitive landscape.
• Tailor global marketing campaigns to resonate with the Australian audience, ensuring brand consistency.
• Collaborate with the global marketing team to share insights and align strategies.
• Manage and optimize local digital marketing efforts, including SEO, SEM, and social media marketing.
• Establish and maintain relationships with key Australian media, influencers, and partners within the agricultural sector.
• Organize and participate in local agricultural events, trade shows, and conferences.
• Oversee the production of local marketing materials, ensuring they comply with brand guidelines.
• Manage the Australian marketing budget, ensuring effective allocation of resources.
• Analyze the effectiveness of marketing campaigns and provide reports with actionable insights.

We want you to succeed, so you will need:

• Bachelor’s degree in Marketing, Business Administration, or a related field
• Minimum of 5 years of marketing experience, with at least 2 years in a managerial role
• Minimum of 2 years experience in digital marketing
• Proven track record in developing and executing successful marketing strategies
• Strong understanding of the Australian agricultural market and its dynamics
• Excellent communication and interpersonal skills
• Proficiency in digital marketing tools and analytics
• Ability to work collaboratively with a global team and adapt to an international corporate culture
• Strong organizational and project management skills

Why this is the opportunity for you:

• Work for an industry leader which has been named one of 50 companies that exemplify the best in agriculture technology around the world!
• Work for a team that values fun, laughter, and each other in a collaborative and casual work environment
• Flexible hybrid working arrangements and a strong work-life balance culture
• Continuous learning through professional and personal development sessions
• Clear career advancement opportunities and an environment of leadership transparency
• Regular social events: lunches, fruit delivery, BBQs

Semios/Agworld welcome all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make a company flourish and we welcome everyone.

#LI-Hybrid

What you will be doing:

• Lead and supervise Food & Beverage service within the restaurant and bar, to ensure service standards are followed with a friendly, genuine and engaging experience
• Prepare forecasts reports for the restaurant and roster staff accordingly
• Assist the Restaurant Manager and Sommelier in purchasing, stock control and management
• Ensure that standard operating procedures for Food & Beverage outlets are updated and followed
• Assist to build and develop a high performing team by leading and mentoring with a collaborative, motivational and empowering approach

Delinea Culture & Benefits:

Why work at Delinea? 

·        We’re passionate problem-solvers doing our part to make the world a safer place. 

·        We invest in people who are smart, self-motivated, and collaborative. 

·        What we offer in return is meaningful work, a culture of innovation and great career progression! 

At Delinea, our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – and guide our behaviors and success. We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. 

We take care of our employees. We offer competitive salaries, a meaningful equity and bonus program, and excellent benefits, including full suite health and wellness plans (specific to individual country plans), generous discretionary time off (DTO), and paid holidays. We support all families with paid leave, specific to individual country plans, for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Upon conditional offer of employment, candidates are required to complete comprehensive 7-year criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.

Duties and Responsibilities:

• Oversee the day-to-day operations of the restaurant and bar, including opening and closing procedures, shift scheduling, and staff management;
• Lead the way in concept activation and team selection
• Develop and drive service principles and culture
• Grow Revenue internally and externally through Marketing activations
• Be the face of the new product to customers
• Implement strategies to enhance the overall customer experience;
• Develop and manage a budget, driving revenue and closely monitoring expenses in order achieve financial targets;
• Analyse financial reports, sales data, and other key performance indicators to identify areas for improvement
• Collaborate with the culinary team to develop innovative menus and create a visual and visceral dining experience
• Ensure compliance with health and safety regulations, food handling guidelines, and licensing requirements;  HACCP understanding welcomed
• Monitor inventory levels, order supplies and ingredients, and manage costs to maximize profitability;
• Recruit, hire, train, motivate and develop a high-performing team of employees
• Handling customer inquiries or complaints promptly and professionally. 

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The primary role of the Team Leader, located in Melbourne Australia, is to manage team members/agents to ensure that key client deliverables are met and exceeded. This will be dependent on the campaign you work on and Key Performance Indicators (KPIs) outlined by the client being serviced.

Key focus areas will include team and agent development/engagement, process improvement, compliance and quality assurance.

Your Accountabilities In this position you will be working in our Operations team and directly reporting to the relevant Operations Manager, Australia.

Core Operational | In line with your operational remit
• Undertake daily ongoing training and development of existing team members to up-skill staff
• Drive improvement projects and ensure all staff are actively working towards achieving targets and KPIs as set by Operations Manager – daily/weekly/monthly
• Liaise with Operations Manager to identify strategies and ways to improve efficiency and performance within the channel
• Organise daily motivational meetings and team feedback sessions
• Work cooperatively and effectively with internal and external stakeholders
• Depending on team staffing and rostering levels, when required, accept or make calls and provide effective and efficient service to customers
• Ensure daily administration tasks are adhered to maintain a tidy and efficient working environment
• Assist the P&C Team in following up employee documentation if required
• Ensure customer complaints are actioned and resolved as per customer service guidelines
• Must be willing to lead by example and engage with customers, double-jack with staff to provide mentoring and guidance
• Act as the client representative in the event an enquiry, investigation or complaint escalates and cannot be resolved by the Agent
• Role model appropriate behaviour in terms of demonstrating compliance in punctuality, reliability and teamwork

Your Capabilities
The key capabilities you will need to demonstrate in this role are: Flexibility and adaptability
• Adjust approach in line with changing priorities, is open to acquiring and developing skills and knowledge, adapt to new ways of working or organise work to deliver results Managing People
• Builds an organisational culture in line with Acquire values; Inspires commitment of others towards goals and vision of the organisation • Drives a positive organisational culture
• Promotes and maintains the wellbeing and motivation of others Innovation and Continuous Improvement
• Process ideas and concepts across the business to develop new and different ways of thinking, working, or delivering solutions
• Strives to improve efficiency, effectiveness, and quality of work Self-Awareness
• Has conscious understanding of the impacts of own behaviours, emotions, and thought processes • Takes action to improve personal effectiveness Business and Commercial Acumen
• Ability to drive financial performance and meet targets Communicate with Impact
• Use various communication types to convey information, ideas, and insights in ways that maximizes understanding of key messages Critical Thinking and Problem Solving
• Objectively analyse and evaluate available data, points of view, needs of stakeholders and potential solutions before recommending relevant actions or decisions

Your Measures of Success
The key metrics you will need to deliver in this role are:
• Development of a team environment and workplace climate that facilitates high levels of productivity and minimised time lost through unplanned absences
• Ensure results and targets are being met (varied and communicated accordingly)
• Overall employee effectiveness, Quadrature Amplitude Modulation (QAM) and calibration results
• Maintain employee adherence and ensure a high level of staff retention within your team
• Administrative transactions are processed accurately and with a high level of quality About You Your Experience
• Previous experience as a Customer Contact Officer is essential
• Demonstration of prior performance and ability in a Team Leader or 2nd in Charge capacity, overseeing a team of agents
• Familiarity with contact center technology and software Your Qualifications
• No essential requirement however studies and/or experience in industry verticals or relevant tertiary qualifications in management/supervision would be highly regarded

Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!

ERM is seeking a Senior Project Manager in Australia to join our global Digital Services business. At ERM, we offer a robust combination of deep EHS&S experience together with broad Environmental Management Information Systems solution expertise. Our EMIS services span the entire information management life cycle, from assisting clients with information solutions portfolio assessment, strategy, technology evaluation and planning, to designing, testing and implementing enterprise-wide systems and innovative technologies.

ERM has enduring values, which are fundamental to our business conduct. We are passionate about our people, their safety, well-being and development. ERMers take accountability, are client focused, and collaborate with colleagues across geographies.  If you share our values, believe in sustainability and are motivated by opportunities to shape, build, and contribute to a team that makes a real impact to our client’s businesses, ERM is the right place for you. We offer a flexible working environment and competitive salary.

As a Senior Consultant on our team, you will be a valuable asset amongst a diverse team of professionals striving to address business growth, daily business operations and environmental issues. You will work within an environment that promotes proactive cooperation and motivates individuals to maintain a positive attitude in order to consistently deliver quality services and technical solutions.

POSITION SUMMARY:

In this client - facing role, you will apply strong Project Management skills and EHS&S subject matter knowledge to effectively support business leaders in the successful selection, configuration, implementation and sustainment of EHS and Sustainability Management Information Systems. As a Senior Consultant, you will also provide objective, independent advice on off-the-shelf or custom-built, third-party technologies and knowledge of the market presence of these technologies within our clients. The successful candidate will be an experienced IT professional with effective client communication skills and a successful track record in project management. Experience implementing EMIS software such as SAP EHSM, Enablon, SAI Global EHS 360, Intelex, Cority, or Sphera is preferred. You will demonstrate strong functional and technical skills along with a deep understanding of global EHS and sustainability business capabilities, regulatory requirements and project management best practices.

RESPONSIBILITIES:

• Evaluates EHS&S Management Information Systems (EMIS) available on the market, including assisting clients with system requirements and software selection.
• Manages EHS&S Management Information Systems software implementation projects for industrial/corporate clients worldwide, assisting with project management, system configuration, integration, training, rollout, support, maintenance, enhancements, and improvements to meet overall business objectives of clients.
• Oversees all aspects of projects related to the scope, schedule, budget, quality, and delivery. Consults and collaborates with clients to set deadlines, assign responsibilities, and monitor and summarize progress of projects.
• Leads consultant teams that configure/deploy environmental health, safety and sustainability solutions; specific activities include drafting and publishing system design documents, configuring technical specifications and components within the solution, analyzing/migrating data, and developing custom reports/dashboards and automated interfaces.  
• Serves as subject matter expert to provide escalation point for production issues.
• Maps and analyzes end-to-end business processes within third party and proprietary systems as well as integration with EHS&S Management Information Systems software, following formal IT guidelines.
• Engages in system support and training documentation teams, prepares and presents training to internal consultants and client system users.
• Facilitates management of change issues with the adoption of new information systems. 
• Serves as a power user of collaborative technology, and champion new and innovative business solutions within established and emerging technical architectures (i.e. Enablon, SAI Global EHS 360, Intelex, Cority, or Sphera.)

REQUIREMENTS:

• Bachelor’s Degree in a technical field such as Information Technology, Computer Science, Engineering, Environmental Science, or Management Information Systems.
• 5 - 10+ years of relevant work experience in an EHS related field.
• Strong knowledge of project management best practices.
• Diversified information technology experience and sound knowledge of EHS software, methodologies, domains and technology required. (Environmental Compliance, Industrial Hygiene and Safety, Occupational Health, Occupational Hygiene, Audit Management, Incident Management & Risk Assessment)
• EHS&S Management Information Systems configuration and implementation knowledge or experience with one or more of the following software systems preferred: Enablon, SAI Global EHS 360, Intelex, Cority, Sphera, or SAP EHSM.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

The primary role of the Team Leader, located in Melbourne Australia, is to manage team members/agents to ensure that key client deliverables are met and exceeded. This will be dependent on the campaign you work on and Key Performance Indicators (KPIs) outlined by the client being serviced.

Key focus areas will include team and agent development/engagement, process improvement, compliance and quality assurance.

Your Accountabilities In this position you will be working in our Operations team and directly reporting to the relevant Operations Manager, Australia.

Core Operational | In line with your operational remit
• Undertake daily ongoing training and development of existing team members to up-skill staff
• Drive improvement projects and ensure all staff are actively working towards achieving targets and KPIs as set by Operations Manager – daily/weekly/monthly
• Liaise with Operations Manager to identify strategies and ways to improve efficiency and performance within the channel
• Organise daily motivational meetings and team feedback sessions
• Work cooperatively and effectively with internal and external stakeholders
• Depending on team staffing and rostering levels, when required, accept or make calls and provide effective and efficient service to customers
• Ensure daily administration tasks are adhered to maintain a tidy and efficient working environment
• Assist the P&C Team in following up employee documentation if required
• Ensure customer complaints are actioned and resolved as per customer service guidelines • Must be willing to lead by example and engage with customers, double-jack with staff to provide mentoring and guidance
• Act as the client representative in the event an enquiry, investigation or complaint escalates and cannot be resolved by the Agent
• Role model appropriate behaviour in terms of demonstrating compliance in punctuality, reliability and teamwork

Your Capabilities
The key capabilities you will need to demonstrate in this role are: Flexibility and adaptability
• Adjust approach in line with changing priorities, is open to acquiring and developing skills and knowledge, adapt to new ways of working or organise work to deliver results Managing People
• Builds an organisational culture in line with Acquire values; Inspires commitment of others towards goals and vision of the organisation
• Drives a positive organisational culture • Promotes and maintains the wellbeing and motivation of others Innovation and Continuous Improvement
• Process ideas and concepts across the business to develop new and different ways of thinking, working, or delivering solutions
• Strives to improve efficiency, effectiveness, and quality of work Self-Awareness
• Has conscious understanding of the impacts of own behaviours, emotions, and thought processes
• Takes action to improve personal effectiveness Business and Commercial Acumen
• Ability to drive financial performance and meet targets Communicate with Impact
• Use various communication types to convey information, ideas, and insights in ways that maximizes understanding of key messages Critical Thinking and Problem Solving
• Objectively analyse and evaluate available data, points of view, needs of stakeholders and potential solutions before recommending relevant actions or decisions

Your Measures of Success
The key metrics you will need to deliver in this role are:
• Development of a team environment and workplace climate that facilitates high levels of productivity and minimised time lost through unplanned absences
• Ensure results and targets are being met (varied and communicated accordingly)
• Overall employee effectiveness, Quadrature Amplitude Modulation (QAM) and calibration results
• Maintain employee adherence and ensure a high level of staff retention within your team • Administrative transactions are processed accurately and with a high level of quality About You Your Experience • Previous experience as a Customer Contact Officer is essential
• Demonstration of prior performance and ability in a Team Leader or 2nd in Charge capacity, overseeing a team of agents
• Familiarity with contact center technology and software Your Qualifications • No essential requirement however studies and/or experience in industry verticals or relevant tertiary qualifications in management/supervision would be highly regarded

Join the A-Team and experience the A-Life!

About the role:

This role will support a large team of dedicated and passionate employees who provide a wide range of in-home care services around Adelaide. You will provide coaching, leadership, and direction to the team with the purpose of achieving exceptional customer service to our valued elderly customers. You will lead your team remotely and onsite working in a fast-paced, ever-changing environment. 

You will ensure our employees are developed at all stages including recruitment, induction, buddy runs, and actively support safety and well-being initiatives.

You will mentor your team, drive positive change, ensure compliance and innovate to deliver exceptional outcomes for your team and our customers. You will have high-level interpersonal skills, with an ability to communicate across all levels both within KinCare and with external partners.

This role will require flexibility as you will work between your home, our office in Wayville and in the field with your team.

About you:

• Proven team leadership experience (of 25 people+) within the call centre, retail, hospitality, or similar industry.
• Previous experience within the Community/Aged Care industry would be great but not essential.
• Demonstrated experience with coaching and performance managing front-line teams.
• Strong time management, prioritization and initiative are essential.
• Exceptional communication and time management skills with an ability to work well under pressure.
• Strong passion for compliance and achieving customer satisfaction.
• Stakeholder engagement and problem-solving skills.
• Relevant qualifications (or equivalent experience) in Leadership plus Training and Assessment are desirable.

About KinCare:

We have a 30-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

If this sounds like the role and workplace for you, apply now!

For more information, visit www.kincare.com.au or contact our Talent team at [email protected]

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

The Group

Proudly part of the Hornblower Group, Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking.

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

Horizontal Falls Seaplane Adventures is proud to be the region’s most awarded, experienced, and longest running tour operator as we offer the widest range of day trips and luxury overnight adventure tours to the spectacular Horizontal Falls and the scenic surrounds. Off the back of a bumper season with plans to make each year bigger and better… we’re inviting you to come along for the journey.

About the Role

We are seeking a Marine Operations Manager to join our business in Broome, WA. Reporting to the General Manager, this is a key leadership role responsible for the overall marine operations and delivery, including vessel maintenance of Horizontal Falls marine assets.

Key responsibilities include:

• Setting, delivering, and implementing operating plans for the marine operations and maximising the opportunities to achieve the budget and priority targets including continuous improvement, cost management, guest experience and operational excellence
• Providing strategic advice and recommendations for marine operations to the General Manager
• Driving a high-performance culture through delegating, mentoring, and overseeing the work performance of direct reports
• Ownership of marine operating procedures and best practice, driving the safety culture and always ensuring safety, risk and compliance is first class
• Planning and managing service, maintenance and repair programs that continually improve the efficiency, reliability, and presentation of the marine assets including vessels and pontoons to enhance the guest experience
• Actively managing all maintenance related contractors/third party providers – negotiations of pricing, service level agreements, volumes, and contracts
• Ensuring compliance with AMSA, DBCA and other regulatory bodies is maintained

About You

You will be an accomplished operational leader with sound commercial and financial acumen. You will have a proactive and solutions focused approach with a ‘can-do’ attitude to achieve the best outcome for business operations.

Ideally you will have experience in a similar role with exposure to or an understanding of the travel and tourism industry. Trade qualifications as a Vessel Master and/or Marine Engineer or sound knowledge will be beneficial.

This role works closely with our Operations Managers focused on our land and air based operations, along with our dedicated Marine WHS and Group Engineering team to ensure the success and efficiency of the business. This is an incredible and rare opportunity to work with some of the industries best in a dynamic, growing tourism business.

What We Offer

An attractive salary, relocation support and accommodation assistance in Broome, as well as:

• Generous discounts on Journey Beyond travel and experiences & up to 40% discount on Journey Beyond merchandise
• Employee referral policy payments
• Study Assistance opportunities
• Exclusive private health partnership with MediBank
• Access to leading Employee Assistance Program (EAP) providers

If this sounds like the opportunity you have been waiting for, we look forward to hearing from you.

In this position you will be Identifying business opportunities with customers and key partners and assist with long-term strategies for achieving their business goals. Providing additional values to existing customers to improve their journey with TeamViewer.

• Demonstrate a strong understanding of economic exposure, particularly within the tech industry, to tailor solutions to customers’ financial and business objectives. Stay informed about industry trends, including internal products and external products to provide customers with valuable insights.
• Cultivate strong, lasting relationships with existing customers by understanding their needs, challenges, and aspirations. Utilize customer support inquiries to identify revenue-generating opportunities and turn inquiries into sales.
• Identify and engage with potential key partners, working closely with end users and provide comprehensive solutions by conducting in-depth needs assessments to tailor solutions that align with the customer's business objectives and industry trends.  
• Develop strategies to identify upsell opportunities and create needs for additional products or services within the existing customer base with higher deal size.
• Manage the sales forecast, drive pipeline, and registration/ escalation processes for your region.

Our Company

We exist to bring amazing people together to explore the art of possible.

Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward.

We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments.

Our People

When you assemble an extraordinary group of individuals with a wide range of backgrounds and skills, something truly magical occurs. By cultivating an environment and fostering a culture that encourages and inspires, we unlock the full potential of each person, allowing them to bring forth their very best.

Our specialist IT Consultants are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity.

As a Consultant with Bailey Abbott, you will have the opportunity to build your project portfolio by gaining exposure and experience working across different clients, industries, technologies, and methodologies, all while having the stability and security of a permanent position.

Our Career Opportunity

Bailey Abbott now have an exciting opportunity for a Project Manager to join our Project Management capability. Our Project Management specialists work within an active community of practice, enabling you to benefit from their years of collective experience and wisdom.

The Project Manager will be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects for the customers of Bailey Abbott, ensuring consistency with customer strategy, commitments and goals.

As a Project Manager you will get the opportunity to:

• Provide on-site leadership for the project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
• Prepare estimates and detailed project plans for all phases of the project
• Procure adequate resources to achieve project objectives in planned timeframes
• Manage the day-to-day project activities and resources, and chair the project management team meetings
• Proactively anticipate and manage risks, providing timely feedback to the customer
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences

• Degree in Computer Science, Software Engineering or Software Programming and Development
• Professional Certifications in line with Project Management
• Demonstrated experience working as a Project Manager in the IT industry in complex environments
• Strong stakeholder management and negotiation skills
• Experience managing projects utilising diverse methodologies such as Prince2 and Agile

• Paid Birthday Leave
• Access to Employee Assistance Program
• Novated Leasing
• Flexible Working Options
• Regular team gatherings including monthly team lunches
• Professional development opportunities and continuous learning
• Financial benefits through Discount Store

Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott.

Bailey Abbott. Explore Possible.