Total 1,099 Senior Executive job vacancies in highgate western australia

After a customer purchases the SmartRecruiters platform, they become part of the SmartRecruiters community and engage with our Professional Services team.   

As an Implementation Consultant - located remotely in the APAC region - you play a pivotal role within the Professional Services team providing an exceptional experience for our customers and partners. 

The ideal candidate is a great listener, able to provide clear and concise communication, and a creative problem solver. You’ll facilitate conversations to define business processes, create and understand career site design briefs, lead implementation meetings, configure SmartRecruiter products and support the customer go live process.

You have a passion for building a relationship of trust with our team, customers and partners. 

This position will be a contract to Full Time after 3-4 months.  

What You'll Deliver: 

• Consult on best practices and guide our customers through their onboarding of our SmartRecruiters Offering, with a focus on our SmartAttrax Career Site product
• Execute discovery workshops with internal resources or in conjunction with partner resources
• Responsible for all requirements gathering and documentation, including career site design briefs and configuration workbooks
• Consult on career site best practices, as well as how the SmartRecruiter OS relates to the career site configuration
• Work closely with web development team to manage Career Site timelines and deliverables
• Configure SmartRecuiters products to customer specifications and participate in user acceptance testing
• Manage project plans, timelines, budgets and deliverables, providing regular updates to key stakeholders around risks, mitigation plans, and project status
• When necessary, work with an Onboarding Project Manager to onboard large-scale and enterprise customer
• Ensure successful handoff to CSM’s, AM’s, and Support once project is complete
• Collaborate with our Community and Enablement teams to build a world class training experience for internal, partner, and customer teams
• Work cross-functionally with other departments within SmartRecruiters such as Customer Success, Sales, and Product teams to ensure successful go-live, adoption, and engagement or on internal projects as needed
• Understand our Partner Marketplace to provide solutions to our customers outside of our product offering
• Expand your knowledge of the SmartRecruiters suite of products and offerings as the product evolves and impact to career site functionality
• Contribute to the development of best practices, improvement of processes and streamlining of documentation via weekly cross-functional meetings
• Support internal projects and initiatives, community participation, and provide SME knowledge in specific areas
• Collaborate with external partners and freelance resources
• Manage up to 8- 10 projects in various state of completion
• Meet or exceed billable utilization of  60-70%

The Senior Technical Consultant at SmartRecruiters is a seasoned professional with a strong technical background and with a deep understanding of Talent Acquisition and HRIT. This role requires a diverse skill set that combines technical expertise, project management, and customer relationship management.

As a Senior Technical Consultant at SmartRecruiters, you will play a pivotal role in ensuring our customers' success by integrating our platform and their technical ecosystem. You will join our Hiring Success Team, which is responsible for creating a boundless hiring experience for our customers. 

Key Responsibilities:

• Serve as the main point of contact for both internal and external stakeholders about integrations and automations between SmartRecruiters and the customer's technical environment.
• Lead the technical stream of the onboarding process for new customers, setting expectations and framing their introduction to the SmartRecruiters community.
• Take on multiple customer onboarding processes, acting as the primary liaison for custom integrations and automations.
• Act as a customer advocate, wearing the hats of a Business Consultant, Project Manager, and Developer to drive the best technical and functional decisions.
• Participate in solution design, leveraging our HCM Connectors, custom automations, and Workato as the automation platform, to maximise the business value of the solution.
• Collaborate with the customer's IT team to design and document integration and automation configurations within the customer's technical ecosystem.
• Plan and coordinate the delivery of integrations and automations, aligning with the overall solution delivery plan.
• Build integrations and automations using our embedded no-code automation platforms Workato, or provide guidance to the customer's technical team.
• Lead and mentor Technical Consultants in your region, ensuring optimal resource allocation.

Additional Responsibilities

• Receive assignments in the form of objectives and determine how to use resources to meet schedules and goals.
• Satisfy business requirements leveraging technology and resolve a wide range of issues in creative ways.
• Provide guidance to subordinates within the latitude of established company policies.
• Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Follow set processes/protocols.
• Work on assignments of medium to complex level.
• Structure project plans and manage cost-effective execution of tasks.
• Exercise judgement within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results.
• Use discretion to help design and implement solutions to somewhat complex problems.
• Meet goals with some direction and supervision.
• Receive little instruction on day-to-day work, general instructions on new assignments.
• Begin to develop networking skills and build relationships inside and outside the organisation.
• Enhance relationships and networks with senior internal/external partners and customers who are not familiar with the subject matter, often requiring persuasion.
• Adapt style to different audiences and often advise others on difficult matters.
• Contribute beyond assigned tasks.
• Take responsibility for the team's morale and spirit.
• Give and receive feedback frequently and effectively.
• Advocate for innovation in tools, practices, technology, and product.