Total 40,410 Others/Any job vacancies in qld brisbane gold coast outer north brisbane

Exciting opportunity to join our Operations Team in Laverton Nth.

Jaybro has been a leader in the civil construction sector for over 25 years, Jaybro is a full-service supplier to infrastructure, construction and maintenance contractors across Australia and New Zealand, with offices, warehouses and manufacturing facilities across both countries, Jaybro strives to provide its customers with industry-leading service, fast delivery, expert advice and quality products. Jaybro Group is on a mission to make life easier for infrastructure contractors.

We are seeking dedicated and responsible Warehouse Operator with experience in manufacturing to join our energetic team. As a Warehouse Operator, you will play a pivotal role in upholding our brand promise by ensuring the safe and timely delivery of our products by living our core value of WOW customers. This position is not just about being a warehouse operator; it will also include production operations and immersing yourself in Jaybro’s culture and embodying our core values in every aspect of your work.

As a Warehouse Operator, you will be responsible for performing tasks such as receiving and storing goods, picking and packing customer orders, maintaining a clean and organized work area.

Key Responsibilities:

• Receive and store goods in designated areas
• Pick and pack customer orders accurately and efficiently
• Perform quality control checks on finished products
• Maintain a clean and organized work area

• Strong commitment to safety
• Forklift license and experience
• Prior experience in warehouse
• Attention to detail and accuracy
• Good organizational and time management skills
• Ability to work effectively in a team environment

• Great company culture & high employee engagement where all employees have a Stake in the Outcome (Profit Share Bonus).
• Training & development opportunities
• Dynamic and supportive Management & Team
• Positive and inclusive work environment

Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you'd like to join a winning team and a company with a fantastic culture and plenty of room for growth and development, please apply now.

As part of Jaybro Group's recruitment process an Online assessment & criminal history check will be required.

We've known it for years, but now it's official - Jaybro Group is proud to be certified as one of Australia's Great Places to Work® three years in a row!

We've been recognised for our outstanding culture and brilliant team. Find out more: https://www.jaybro.com.au/blog/post/jaybro-group-certified-as-great-place-to-workr.html

• Provide structured and proactive support to Directors and teams in the bidding process.
• Coordinate and support development of collateral to demonstrate value or support positioning activities.
• Coordinate and support comprehensive PQQ/RFT/RFP documentation incorporating the requirements of specifications, within strict timescales.
• Incorporate local knowledge and writing style/branding in bids to ensure brand adherence.
• Coordinate and incorporate input from bid partners, directors, technical experts and wider team as necessary, to ensure a consistent and coherent final bid against scoring criteria.
• Provide structured format and text for others contributing to bid.
• Work flexibly across the organisation to support Directors dependent on tender activity to ensure a unified and consistent approach to bids.
• Following submission of bids, extract key information from tender and manage information in-line with information management processes and following internal feedback analysis processes.
• Support best practice bid process, structure and quality.
• Support Business Development with any other activity as required.

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across Infrastructure projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In a Senior Scheduler/Planner role in our Real Estate team, you will have knowledge in:

• Provide scheduling services across diverse Building projects. 
• Conduct Pre-baseline reviews of contractor’s programs to check adherence to the required contractual requirements and industry standard scheduling practices. 
• Prepare progress update reports and highlight key schedule risks and opportunities to the clients. 
• Recommend corrective action and create acceleration programs in case of major delays. 
• Conduct delay analysis and assist the Senior Scheduler in delay claims management. 
• Arrange meetings with multiple client-side stakeholders to understand their inputs and deliverables during the project and create an Integrated Master Works Program including all these dependencies linked to Main Contractors program. 

Why is this an exciting opportunity?

Publicis Worldwide is The Change Company. We’re driven by leading change to unlock growth for brands to make the world a better place.

We are proud to be known as the most creative and connected communication agency in Queensland. We have a portfolio of clients and brands ranging from Queensland-based and focused; to Australian, APAC and global. We’re Australia’s #2 medium sized agency (as named by Campaign Brief 2022) and becoming famous for repositioning brands, creating fame for brands, leading behaviour change and converting communications right through to retail. We’re a channel agnostic creative company and create ideas and solutions that work across owned, earned, and paid channels.

We have a broad variety of clients across a variety of categories including health & wellness, food & beverage, education, tourism, sport & entertainment, auto, and government. We work for our clients to make impact in markets globally, across the APAC region, across Australia and also for Queensland.

As part of one of the world’s leading global networks, we bring together a connected ecosystem of communications including creativity across communications touchpoints, media, digital, data, PR, and CRM.

We built an agency that’s proud to be based in Queensland – the future home of the Olympic Games. We’re attracting people who’ve worked all over the world but believe living in a place with a bit more sunshine and freedom leads to more creativity. We seek to hire people who are curious, instinctive, entrepreneurial, and kind to each other to make change happen.

Sound like you? Read on.

The transformation you will experience  

We're in search of an experienced Social Lead to join our team for a 12-month parental leave contract. This is an incredible opportunity to guide and spearhead the growth of our Social Media Department to new heights, bringing the vision to life. Partnering with the Executive Digital Experience Director, you’ll have the scope to shape and implement both organic and paid social media strategies for our diverse client portfolio. Leveraging your expertise in social-first approaches and data-led creativity, you will steer activities that not only captivate audiences, but are also supported by insightful analytics.

You will have the platform to provide thought leadership, defining strategies for social campaign optimisation and fostering the growth of social media within our organisation; all whilst working closely and ensuring a seamless integration with our broader Digital, Strategy and Creative teams. As the Social Lead, you will be deeply engaged in mentoring and guiding teams, driving innovation, staying ahead of industry trends, and continuously advancing the boundaries of what's possible in the realm of Social.

You'll have the opportunity to create a meaningful impact by pursuing results driven outcomes; demonstrate your initiative to boosting our social presence, amplifying brand visibility, and providing exceptional social experiences for our clients.

Key responsibilities

Team leadership

• Lead and mentor a dedicated team of social specialists including two Social Account Managers and one Community Manager, overseeing their performance and career development
• Develop frameworks for workflow and drive collaboration with internal and external media, strategy, and creative teams to ensure seamless integration of social strategies with other marketing efforts
• Work closely with platform, data, and industry partners to ensure the smooth execution of social media campaigns

Client relationships

• Build, foster and maintain strong client relationships, understanding their business needs and delivering tailored social strategies and solutions for impact and growth
• Act as the escalation point for complex campaign, strategic, and client relationship challenges

Social excellence

• Develop, set, and maintain high standards of excellence in social strategy, planning and execution across the team 
• Influence creative and strategy teams to create innovative, best-in-class social content.
• Drive the implementation and execution of both organic and paid social activities, content calendar delivery, paid social execution, and detailed reporting, whilst managing budgets and potential scope creep
• Oversee our efforts in fostering and building strong and engaged communities for our clients, supporting them in setting excellence in positive, proactive and crisis management strategies and activities.
• Use analytical thinking and data-driven insights to optimise social activities and provide valuable recommendations to clients and team members alike.

What you’re looking for

• A supportive and collaborative culture
• Clients who are open to be challenged and working progressively.
• Opportunity to fulfil your career goals in a business large enough to accommodate them - we have one of the finest mobility programs GLOBALLY!

What type of person will be successful in this role

• Ideally 6+ years’ experience in social media strategic planning and management
• Exceptional leadership skills with exposure to building, mentoring, and influencing high-performing teams
• Demonstrated success in developing and implementing successful social strategies and communities that drive impact, change, and growth
• Strong understanding of best practices for all existing and emerging social platforms (i.e., Facebook, Instagram, Pinterest, YouTube, TikTok, Snapchat)
• Familiarity with online analytical tools and social scheduling applications, such as Emplifi, Brandwatch, and Google Analytics
• Strong analytical skills and experience in using data and metrics to guide marketing strategies and decisions
• Strong commercial understanding and a proven track record of growing social revenue
• Experience working closely with world-class/world-class brands and clients, understanding their business needs, and delivering tailored social media solutions is highly preferred
• Passionate about staying current with or early adopting social media, PR and digital trends, channels, and best practices
• Has excellent verbal and written communication skills, capable of articulating complex ideas and strategies clearly

Publicis Groupe benefits

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:  

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing 
• A creative, fun, and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”  
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network 
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A culture of open feedback and support to reach your goals through our Career Conversations program  
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs   
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year 
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits 
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs 

Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, and intersex (LGBTI) people. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.  

The Australian Financial Review is seeking a Queensland correspondent to lead our
coverage of a hugely important state election year.

Based in our Brisbane office, this role is broad and encompasses politics as well as general
Queensland news and personalities that are of interest to the Financial Review audience.

Reporting to the Deputy Editor (news), you will be a self-starter, adept at identifying stories that will resonate nationally, and able to write across a wide range of topics, including politics, business, property and the energy transition.

Day to day, you will:

• Break news that matters for a national audience
• Write features and analysis that bring Queensland’s biggest stories to life
• Collaborate with colleagues in other bureaus (state and Canberra) to write stories of national significance
• Build and maintain a deep and diverse network of contacts
• Liaise with and take direction from news-desk editors

Please note, this is a 16 month fixed-term contract position and will include some weekend work.

Reporting into the Audience Editor, Nine.com.au is seeking a digital producer to help drive the output and showcase the best of our content on the Google News Showcase and Discover platforms.

Day to day, you will:

• Publish and curate journalism across the Google News Showcase platform under both the 9News and Nine.com.au brands
• Craft headlines, write concise subheads and compelling summaries that will engage an online audience
• Write explainers and news articles where required
• Work to breaking news deadlines
• Analyse traffic reports and performance metrics
• Collaborate with editors to identify stories which will resonate on Google platforms
• Use of Canva where required to create strong images
• Have excellent knowledge across national and world news, sport, celebrity and lifestyle
• Excellent organisational skills to content plan for weekends
• Prepare production notes for producers ahead of morning conference

Please note this is a full-time five-day hybrid role, which may include weekend and evening work.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the role

We are seeking an Associate Systems Engineer to join us in any of our Australian Offices (Sydney, Adelaide, Brisbane, Melbourne, Canberra or Perth). As a member of the technical support team, you’ll interact directly with clients and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of server infrastructure, within contracted time frames and service level agreements. This support will involve remote assistance over the phone and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support.

This role requires Australian Citizenship or Permanent Residency preferably with baseline/NV1 Clearance. Candidates without citizenship or permanent residency need not apply.

What you’ll do

As the Associate Systems Engineer this is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement.

What you’ll bring

To be successful in this role you’ll bring at least 3 years experience as a System Administrator with Windows Server, infrastructure applications, and cloud technologies.

Your technical experience should include:

• Administration of Windows Server
• MS server operating functions, Active Directory, Group Policy, DNS, ADFS, DHCP, DFS,
• Managing virtual environments utilising infrastructure such as VMware vSphere and Microsoft Hyper-V
• Management of physical server environments such as Cisco Unified Computing (UCS)
• Sound knowledge of backup and disaster recovery methodologies using tools such as Veeam, Netbackup and CommVault
• AWS and Azure certification
• Exposure to Linux technologies
  
  

Your customer focus and communication skills will be a strength, along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your troubleshooting, problem-solving experience, your understanding of public cloud platforms and agile operations.

Culture and Benefits

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

We currently have a rare and exciting opportunity for a professional and dedicated Administration Officer to join our supportive and collaborative team in our Head Office in Maroochydore on a full time basis. 

This role will be responsible for providing exceptional administration support to our friendly and successful finance team. This is an excellent opportunity to gain valuable finance experience, with extensive training provided. 

Key Responsibilities include: 

• Monitoring and assisting incoming queries via email, phone and help desk
• Assisting with bank reconciliations
• Assist with the AP function
• Process AP runs as required
• Daily/ weekly standard allocations and reports
• Creating and distributing reports
• Processing and releasing daily and end of month payments
• Providing outstanding customer service to both internal staff and external customers
• General administration support as required

Responsibilities will include but are not limited to:

• Scheduling of appointments with customers.
• Maintaining busy inboxes, with queries, appointments and non-appointment services.
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Customer Services team, including reception duties,  dictation uploading, office administration tasks and working closely with a supportive team.

JOB DESCRIPTION

About the Role

Team Global Express is currently seeking an experienced Container Reach Stacker Operator, to commence immediately at our Depot in Fremantle.  This is a Full Time Permanent Position with the opportunity to jump on board with our dedicated depot in Fremantle WA to service our major clients and customers.

As a Container Reach Stacker Operator, you will be responsible for the safe and efficient movement of containers within our facility. Operating heavy machinery with precision and adhering to all safety guidelines are paramount in this role. The successful candidate will play a key role in ensuring the smooth flow of our logistical operations.

Key Responsibilities:

• The working days are Mon-Fri, starting time 5AM – 2PM

• Operate container reach stacker machinery

• Load, unload, and stack containers

• Conduct pre-operational inspections of the reach stacker, identifying and reporting any defects or maintenance requirement

• Report all Incidents/Hazards to immediate Supervisor

Qualifications:

• Current 'CN' Reach Stacker License

• Current LF forklift License

• Minimum 2 year’s experience

Key Benefits

• Remuneration: 35.5879 per hr base+ 17.5% Shift Loading + allowances.

• Competitive Super: 15% Superannuation.

• Commencement and retention bonus.

• Overtime Available (After 8 hour): Overtime Rates apply outside of Regular Working Hours.

• Weekend work available.

• Competitive Super: 15% Superannuation.

• Our Brand: Team Global Express was listed as one of LinkedIn’s Top Companies of 2023 in Australia.

• Staff Discounts: Enjoy various benefits from Coles Express, G’Day Rewards, Officeworks, Hertz, and more.

• Well-Being: We offer free well-being and mental health services to all employees.

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required
• Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information 
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner 
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes 
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required

Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

We are currently seeking a service superstar with a passion for motivating a Team to join our dedicated Housekeeping Team as Housekeeping Supervisor.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Housekeeping Supervisor, you will:

• Prepare the morning reports showing occupied, vacant, check outs and out of order rooms for the Housekeeping Department as required •    Assist the Head of Department with the productivity, motivation and development of all line Team Members within the Housekeeping department
• Be accountable to the Head of Department for maintaining the productivity of the department, within the budgetary guidelines
• Coordinate all work activities on a shift-to-shift basis, ensuring all department procedures are followed and daily tasks are completed according to the company standard
• Conduct daily departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift
• Provide a complete and accurate hand over between shifts, communicating any requirements for subsequent shifts
• Assist in the preparation of housekeeping rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines and understanding visa condition and working rights
• Assist in the recruitment and selection of Team Members for the department, when required
• Organise skill training for housekeeping team members in conjunction with the Talent and Culture
• Implement strategies to increase the productivity and morale within the department in conjunction with the head of department
• Communicate with all departments in the property to ensure a smooth flow of work
• Prepare accurate reports as required by the head of department
• Conduct regular checks of all areas of the property to ensure that all facilities are being cleaned and maintained according to Work Health and Safety regulations
• Assist in controlling of all housekeeping inventory, including chemicals, linen and supplies
• Assist in controlling of all housekeeping team member uniforms, ensuring adequate supplies are available
• React professionally and in a timely manner to all guest complaints, ensuring that follow up is completed and the Executive Housekeeper is informed
• Recommend strategies to improve Guest comfort / experience
• Daily check and maintain team members grooming standards 
• Liaise closely with the Front Office Manager and the Maintenance Manager / department to ensure a quick change over of rooms
• Liaises with outside contractors with regard to laundry and cleaning material services in the absence of the Executive Housekeeper
• Participate in scheduled training and development programs provided by the property to improve self and department standards, and attend departmental meetings as required
• Conducts timely performance development appraisals for housekeeping team members 
• Assist guests with all enquiries and complaints and provide accurate information to guests about property facilities and features
• Be trusted to follow correct procedures for all lost property items and ensure housekeeping team members are aware of procedure 
• Ensure all team members (and self) handles all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards
• Ensure all Team Members are fully trained in property fire & emergency procedures and all fire wardens attend training as required

We are currently seeking a service superstar with a passion for motivating a Team to join our dedicated Housekeeping Team as Housekeeping Supervisor.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Housekeeping Supervisor, you will:

• Prepare the morning reports showing occupied, vacant, check outs and out of order rooms for the Housekeeping Department as required
• Assist the Head of Department with the productivity, motivation and development of all line Team Members within the Housekeeping department
• Be accountable to the Head of Department for maintaining the productivity of the department, within the budgetary guidelines
• Coordinate all work activities on a shift-to-shift basis, ensuring all department procedures are followed and daily tasks are completed according to the company standard
• Conduct daily departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift
• Provide a complete and accurate hand over between shifts, communicating any requirements for subsequent shifts
• Assist in the preparation of housekeeping rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines and understanding visa condition and working rights
• Assist in the recruitment and selection of Team Members for the department, when required
• Organise skill training for housekeeping team members in conjunction with the Talent and Culture
• Implement strategies to increase the productivity and morale within the department in conjunction with the head of department
• Communicate with all departments in the property to ensure a smooth flow of work
• Prepare accurate reports as required by the head of department
• Conduct regular checks of all areas of the property to ensure that all facilities are being cleaned and maintained according to Work Health and Safety regulations
• Assist in controlling of all housekeeping inventory, including chemicals, linen and supplies
• Assist in controlling of all housekeeping team member uniforms, ensuring adequate supplies are available
• React professionally and in a timely manner to all guest complaints, ensuring that follow up is completed and the Executive Housekeeper is informed
• Recommend strategies to improve Guest comfort / experience
• Daily check and maintain team members grooming standards 
• Liaise closely with the Front Office Manager and the Maintenance Manager / department to ensure a quick change over of rooms
• Liaises with outside contractors with regard to laundry and cleaning material services in the absence of the Executive Housekeeper
• Participate in scheduled training and development programs provided by the property to improve self and department standards, and attend departmental meetings as required
• Conducts timely performance development appraisals for housekeeping team members 
• Assist guests with all enquiries and complaints and provide accurate information to guests about property facilities and features
• Be trusted to follow correct procedures for all lost property items and ensure housekeeping team members are aware of procedure 
• Ensure all team members (and self) handles all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards
• Ensure all Team Members are fully trained in property fire & emergency procedures and all fire wardens attend training as required

Do you enjoy creating a memorable guest experience?  Join our team today as a Bar Supervisor.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Bar Supervisor, you will:

• To ensure that all responsible service of alcohol procedures are practiced at all times 
• Greets guests and escorts them to tables
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Members time records
• Supervises all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Greet all guests and escort them to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs
• Monitor & maintain a beverage cost of no more than 30%

We are seeking passionate and driven individuals who are hungry for career progression and want to take on the role of Café or Restaurant Supervisor.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Café or Restaurant Supervisor you will:

• Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
• Ensure all Team Members maintain smooth and efficient food and beverage service within their allocated section, anticipating guest needs before being asked. 
• Assign Team Member allocation of duties, ensuring rotation of job tasks and maximising productivity.
• Conduct pre-service and post-service briefings (where required).
• Support the Head of Department in ensuring that all Team Members receive a thorough induction upon commencement, ongoing training and attend formal training sessions.
• Assist Head of Department in preparing training plans for Team Members and conducting on the job training sessions. 
• Assists in conducting Performance Development Appraisals of Team Members when required.
• Maintain par levels and order stock as required.
• Monitor rosters in accordance with legislation and business levels, ensuring at all times the department is staffed appropriately and operating within budgetary guidelines.
• Have an understanding of all licensing and operating legislation which affects the department including the Liquor Act.
• Complete all operational reports on a daily basis establishing workable records of the department history for future forecasting.
• Ensure food items offered in the outlet are of a consistent standard and provide the Chef with feedback in relation to sales, wastage, menu changes or special requests.
• Establish and maintain open channels of communication between all departments in the Property particularly the kitchen to ensure the smooth operation of the department.
• Ensure the department is consistently ready for service at the scheduled operating times.
• Perform the reconciliation of daily takings
• Ensure Team Members have a strong product knowledge of the ingredients, method of preparation and presentation of all items on the menu and buffet.
• Ensure Team Members have strong product knowledge of all wine styles on the outlet wine list.
• Ensure that all opening and closing procedures are carried out to an acceptable standard 
• Promptly report any maintenance work required in the proximity of the outlet to the Head of Department.
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features.

We are seeking passionate and driven individuals who are hungry for career progression and want to take on the role of Café or Restaurant Supervisor.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Café or Restaurant Supervisor you will:

• Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
• Ensure all Team Members maintain smooth and efficient food and beverage service within their allocated section, anticipating guest needs before being asked. 
• Assign Team Member allocation of duties, ensuring rotation of job tasks and maximising productivity.
• Conduct pre-service and post-service briefings (where required).
• Support the Head of Department in ensuring that all Team Members receive a thorough induction upon commencement, ongoing training and attend formal training sessions.
• Assist Head of Department in preparing training plans for Team Members and conducting on the job training sessions. 
• Assists in conducting Performance Development Appraisals of Team Members when required.
• Maintain par levels and order stock as required.
• Monitor rosters in accordance with legislation and business levels, ensuring at all times the department is staffed appropriately and operating within budgetary guidelines.
• Have an understanding of all licensing and operating legislation which affects the department including the Liquor Act.
• Complete all operational reports on a daily basis establishing workable records of the department history for future forecasting.
• Ensure food items offered in the outlet are of a consistent standard and provide the Chef with feedback in relation to sales, wastage, menu changes or special requests.
• Establish and maintain open channels of communication between all departments in the Property particularly the kitchen to ensure the smooth operation of the department.
• Ensure the department is consistently ready for service at the scheduled operating times.
• Perform the reconciliation of daily takings
• Ensure Team Members have a strong product knowledge of the ingredients, method of preparation and presentation of all items on the menu and buffet.
• Ensure Team Members have strong product knowledge of all wine styles on the outlet wine list.
• Ensure that all opening and closing procedures are carried out to an acceptable standard 
• Promptly report any maintenance work required in the proximity of the outlet to the Head of Department.
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features.

Are you a strong leader with previous maintenance or engineering experience within a strata/ MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across a range of regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Maintenance Manager, you will:

• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards. 
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines 
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals 
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

Are you a strong leader with previous maintenance or engineering experience within a strata/MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Maintenance Manager, you will:

• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards. 
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines 
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals 
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

Do you thrive in the kitchen?  We are hiring for multiple chef roles to share their creative flair with our kitchen team. We currently have positions available for Demi Chef, Chef de Partie, and Head Chef.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Demi Chef, you will:

• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency. 
• Maintain strong product knowledge of menu items and seasonal ingredients
• Ensures adequate support, leadership and training is provided to kitchen Team Members of a lower level.
• Facilitate open communication with Management to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times. 
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties, including cleaning of equipment and preparing service

As our next Chef de Partie, you will:

• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service. 
• Oversees training, growth and development of kitchen Team Members of a lower level, ensuring consistent leadership is demonstrated in the kitchen during service periods.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency. 
• Keep up to date with industry changes by actively networking with industry peers and venues
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times. 
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Oversees ordering and stock control 
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties when required, including cleaning of equipment and preparing service areas

As our next Head Chef, you will:

• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service. 
• Responsible for achieving set profit targets for the outlet.
• Demonstrates superior product knowledge of menu items and seasonal ingredients and ensures this knowledge is filtered down to the wider kitchen team. 
• Keep up to date with industry changes by actively networking with industry peers and venues.
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods.
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards.
• Seasonal a-la-carte menu design and costing with expectation to capture both in-house and local markets.
• Implement daily/weekly specials 
• Banquet menu design to achieve a quality, easily marketed product that is cost effective.
• Assist in achieving set targets on cost of food.
• Monthly accurate stock takes of all consumables.
• Ensures supplies and resources are maintained to within par levels – overseeing ordering and stock control where necessary. 
• Ensures completion of daily mise-en-place lists. 
• Minimises wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage.
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times.

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager. 

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Restaurant or Café Manager, you will:

• Ensure Team Members  greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members  in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members 
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

As The Yiros Shop continues to grow in new and exciting directions, we are looking for a creative, organised, and self-motivated Freelance Creative Designer & Animation Specialist to join our Marketing team. If suitable, we can accommodate a long-term position.

Working Hours: 20-25hrs (Hours can be increased in time)

Location of work: Remote/ in the office if located in South Brisbane

Language: Intermediate+ English required

Responsibilities

• Visual Design Creation: Develop visually captivating graphics, illustrations, and designs for various platforms, maintaining consistency in brand identity and messaging across all materials.
• Campaign Development: Collaborate with marketing and creative teams to conceptualise and execute innovative marketing campaigns. Translate ideas into compelling visual content that drives engagement and conversion.
• Animation Production: Create captivating animations that enhance the brand's online presence. Develop animated content for social media, websites, and marketing materials to tell engaging stories and capture audience attention.
• Brand Consistency: Ensure all design and animation work aligns with brand guidelines, maintaining a cohesive visual identity across all touchpoints.
• Adaptability and Learning: Stay updated with industry trends, design techniques, and software updates to enhance skills and continually bring fresh ideas to the table.
• Project Management: Manage multiple projects simultaneously, meeting deadlines and delivering high-quality work under tight timelines.
• Multichannel Campaign Optimization: Strategically create and adapt campaign visuals and animations for different marketing channels while maintaining consistency and maximising impact. Tailor designs to suit the nuances and user behaviours of specific platforms, ensuring each campaign resonates effectively across diverse channels.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

We are seeking an Experienced Supervisor with full availability to join our Capalaba Restaurant!!

The Job involves:

• Opening and closing the store
• Supervising employees including juniors
• Training and Development of all staff to achieve outstanding results
• Opening and/or closing store
• Training new employees
• Monitoring store performance and meeting KPI's
• Handling customer complaints and concerns
• Food Preparation including deep fryer/grill use
• Cash handling and register operation
• Cleaning and maintaining the store

Company:

Description:

Marsh is seeking candidates for the following position based in the Brisbane office:

Principal

What can you expect?

An exciting opportunity has become available for a Principal to join Marsh in Brisbane. Working within our Risk Management Practice, you will be responsible for the growth, profitability and client satisfaction of a book of business containing large and complex mining accounts ranging from exploratory start-ups through to diversified majors. This includes managing and developing client relationships, acting as the client's trusted advisor, pursuing new business development, and expanding and diversifying the mix of Marsh products and services the client holds.

This role requires a focus on developing strong client relationships and providing superior client service, including regular client contact with your own portfolio, risk and insurance program renewals and working closely with your team. You will work closely with the Managing Principal and you will also collaborate with other areas in Marsh.

What is in it for you?

• Exposure and involvement with an established portfolio of high profile accounts
• Professional environment where your career path really matters and is supported in our global organisation
• Great team environment with energetic and supportive leaders and colleagues
• Genuine work life balance

We will count on you to:

• Manage the development, implementation and achievement of risk management and insurance programs which accurately address client needs
• Foster and maintain effective long term relationships with key client decision makers through regular meetings and liaison
• Retain and expand a book of business, catering to a select quantity of high-yield accounts to deliver to personal and team sales goals, and oversee/mentor junior broking professionals supporting on those accounts
• Maintain an awareness of all large and potentially complicated claim related matters and assist claims personnel in the negotiation of equitable claim settlements on behalf of clients
• Possess an understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments
• Possess a thorough working knowledge of all aspects of the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, Worker's Compensation and other relevant legislation
• Develop research methodologies for account development work to gather detailed information on who the essential decision makers are, strategic business challenges and priorities for personal and team use when looking to expand the book of business
• Maintain a thorough understanding of service team capabilities and make account delegation decisions addressing account ownership issues, cross functional collaboration and assisting members with at-risk accounts
• Develop and maintain meaningful working relationships with insurers, clients and a broad range of Marsh colleagues across Australia through regular contact and liaison
• Support the Managing Principal with financial reporting and budgets for your team.
• Participate in industry events and conferences and client functions to build up a strong professional network, maintain proximity to the relevant market and represent Marsh

We would like you to have:

• Client Service – excellent delivery of technical, strategic and consulting support to internal and external clients
• Change - awareness of environmental, financial, regulatory and social factors affecting company and clients’ operations and business and knowledge of internal company technological and product capabilities
• Commercial Acumen - an in-depth understanding of factors impacting on the delivery of services by the Company
• Planning and Organisation – development and implementation of courses of action for self and others to ensure that work is completed efficiently and on time
• Drive & Self-Motivation - an ability to work independently and support your team to achieve organizational objectives
• Communication Skills – exceptional communication skills, to facilitate professional engagement with all internal and external stakeholders.

What makes you stand out?

• 7 plus years’ experience within Insurance broking, servicing the mining industry
• A sound understanding of business and organisational risk management
• Prior experience managing a portfolio of complex accounts
• Thorough understanding of all aspects of insurance and strategic client engagement
• Exceptional communication, influencing, and negotiation skills
• Tier 1 FSRA Compliance is essential and a tertiary qualification will be highly regarded but not essential

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.