Total 227 Others/Any job vacancies in broadmeadows

• Permanent, Full time x 2
• Enjoy a competitive salary package
• Join the Building Control Services team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

We are seeking a highly skilled and experienced Senior Building Surveyor/Team Leader to join the Building Control Services Team. In this pivotal role, you will lead a team of building surveyors while overseeing complex projects and ensuring compliance with relevant Victorian building control legislation, codes and standards, local laws, policies, guidelines and Ministerial Guidelines.

What you’ll be doing:

• Carry out duties, functions and responsibilities of the Municipal Building Surveyor under and in accordance with the relevant instrument of delegation issued by the Municipal Building Surveyor
• Provide efficient, effective, cooperative and professional support to the Municipal Building Surveyor and Deputy Municipal Building Surveyor
• Lead and mentor a team of building surveyors, providing guidance and support to ensure high-quality work and timely project completion
• Assistance with or preparation of Council reports or other building control related reports.
• To appear, represent and provide expert witness evidence in Building Appeals Board and Court proceedings.
• Attend to building control enquiries, investigations and “Emergency Callouts” in accordance with relevant building control legislation, rosters and policies.
• Manage multiple projects simultaneously, ensuring adherence to timelines and budgets
• Liaise with clients, contractors, and local authorities to address building-related issues and ensure compliance with regulations
• Stay up-to-date with the latest building codes, regulations, and industry best practices
• Implement and maintain quality control processes for all surveying activities
• Contribute to business development efforts by identifying new opportunities and maintaining client relationships
• Collaborate with other departments to enhance overall organisational efficiency and effectiveness

The skills and experience you’ll bring to the role:

• Bachelor's degree in Building Surveying
• Registration as a Building Surveyor-Unlimited with the Victorian Building Authority
• Minimum of 5 years of experience in building surveying, with a proven track record of successful project management
• Previous team leadership experience, demonstrating the ability to motivate and develop staff
• In-depth knowledge of the Building Act, Regulations and Building Code of Australian 
• Proficiency in building surveying techniques, construction standards, and sustainable building practices
• Excellent report writing skills and attention to detail
• Outstanding communication and interpersonal skills, with the ability to interact effectively with clients, team members, and stakeholders at all levels
• Analytical mindset with strong problem-solving abilities
• Commitment to ongoing professional development and staying current with industry trends
• Current driver’s licence

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. 

• Permanent, Full time
• $97,099.24 per annum plus Superannuation
• Join the Customer Experience team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The Customer Experience Team Leader assumes a critical role in providing effective leadership and guidance to the Customer Experience team. They are responsible for overseeing daily operations, cultivating a customer-focused culture, and ensuring the delivery of high-quality service to the community. As a role model, the Team Leader sets the standard, fosters a positive work environment, and actively contributes to continuous improvement initiatives.

What you’ll be doing:

• Collaborate with the CX Leadership Team and Team Leader colleagues to ensure the smooth operation of a busy Contact Centre and Service Desks – ensuring resources are effectively managed to meet demand while maintaining high levels of service.
• To provide assistance and input in developing and administering policies and procedures related to the Customer Service Team.
• Participate in regular meetings with the Customer Experience Leadership Team to discuss service levels, system development and performance targets.
• Contribute to and participate in continuous improvement initiatives, and achievement of Unit actions and goals.
• Ensure compliance with service level agreements (SLAs) and key performance indicators (KPIs) by monitoring team performance and taking proactive measures to address any deviations.
• Handle and resolve complex customer inquiries and complaints, utilizing effective communication skills and a customer-centric approach.
• Assist in the implementation of the Hume's Customer Complaint Handling procedures and oversee the timely and efficient resolution of issues and effective case management of complex matters across the Customer Service Team.
• Establish robust performance planning and management processes that provides real-time feedback and formal performance evaluations, ensuring that service standards are upheld, and continuous improvement opportunities are identified.
• Create and maintain Customer Service Team rosters to ensure customer demand is met and tasks/locations of work are distributed fairly across the team.
• Shared coverage of the Customer Service sick phone and adjusting of the roster to ensure coverage of unplanned absences.
• Foster a positive and inclusive work environment by promoting teamwork, collaboration, and open communication among team members.
• Conduct regular performance evaluations, providing constructive feedback and identifying areas for improvement or development.
• Facilitate effective communication channels within the Customer Experience Team, ensuring team members are well-informed about current issues, systems, procedures, and practices.
• Contribute to implementing effective strategies for staff retention, recognition, and motivation to foster a high-performing and engaged team.

The skills and experience you’ll bring to the role:

• Minimum of 5 years' experience in a customer service environment, demonstrating a strong understanding of customer service principles and practices.
• Enhanced knowledge of customer service principles, best practices, and emerging trends in the relevant context
• Highly developed verbal and written communication skills to effectively negotiate and resolve complex customer inquiries.
• Thorough understanding of customer service metrics and the ability to manage and analyse them to drive continuous improvement in service delivery.
• Ability to assess individual and team performance, identify skills gaps, and develop a training strategy to improve performance.
• Proficiency in Microsoft Office systems, customer service systems, and call centre technology to ensure excellent customer experiences.
• Experience in dealing with customer inquiries across various contact channels, including online platforms and social media.
• Proven experience in leading, motivating, and developing a professional team, with a focus on modelling behaviours that improve performance.
• Demonstrated commitment to continuous improvement, with the ability to enhance procedures, processes, and initiate new initiatives to drive efficiency and effectiveness.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full Time
• $107,811.66 per annum plus Superannuation
• Join the Information Technology team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The Applications Lead will be responsible for the development and implementation of good practice governance and applications lifecycle support and management for the council. This newly established function will be accountable for the operational lifecycle of councils applications as well as the continual development and improvement of councils application ecosystem of currently more than 100+ Council Enterprise Services.

What you’ll be doing:

• Application Support L5 – Delivering management, technical and administrative services to support and maintain live applications.
• Ensures that all requests for support are dealt with in accordance to set standards and procedures.
• Drafts and maintains procedures and documentation for applications support.
• Work with internal and external auditors to complete annual audit requirements and to remediate and correct any findings.
• Mature the security controls and ensure sufficient security practice enabling Confidentiality, Integrity, and Availability in our shared applications.
• Implement a cloud first application strategy that will see all applications shift to SaaS or PaaS platforms over a 5-year period.
• Problem Management L5 - Managing the life cycle of all problems that have occurred or could occur in delivering a service.
• Ensures that appropriate actions are taken to anticipate, investigate, and resolve problems in systems and services, and that these issues are thoroughly documented in the relevant reporting systems.
• Incident Management L5 - Coordinating responses to incident reports, minimising negative impacts and restoring service as quickly as possible.
• Develops, maintains, and tests incident management procedures in agreement with service owners.
• Systems Software L5 - Installing, managing, controlling, deploying, and maintaining infrastructure systems software, to meet operational needs and service levels.
• Software configuration L5 - Designing and deploying software product configurations into software environments or platforms.
• Systems integration and build L5 - Planning, implementing, and controlling activities to synthesise system components to create operational systems, products, or services.
• Change Control L5 - Assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated.
• Continuity Management L5 - Developing, implementing, and testing a business continuity framework.
• Product Management L5 - Managing and developing products or services through their full life cycle from inception, growth, maturity, decline to retirement.

The skills and experience you’ll bring to the role:

• Experience in a lead applications or product manager or similar role, preferably within government or enterprise environments. 
• Maintains thorough knowledge of recognised industry bodies of knowledge both generic and specific, and knowledge of the business, suppliers, partners, competitors, and clients.
• Strong understanding of software architecture principles, design patterns, and enterprise integration concepts.
• Proven experience as a product manager, senior applications administrator, or a similar role, ideally within government or enterprise environments. 
• Strong understanding of software development principles with demonstrated success, and proficiency in designing and implementing scalable, reliable, and secure software solutions.
• Demonstrated experience in the implementation of shared applications services and the establishment of a well governed applications management principles.
• Exceptional communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Excellent analytical and problem-solving skills with keen attention to detail, exceptional communication, and interpersonal skills for effective collaboration with cross-functional teams and stakeholders. Hands-on experience with cloud platforms and SaaS products, with Technology One experience highly regarded.

Required Certifications & Qualifications: 

• Degree in Computer Systems, Computer Science, Product Development, Data Science, or a related field.
• Industry certifications in Microsoft and cloud technologies, as well as enterprise systems in use at the council, and certification in ITIL4.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full time
• $97,099.24 per annum plus Superannuation
• Join the Information Technology team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The Applications Administrator will be responsible for the ongoing operation and development of the application shared services ensuring good practice governance and applications lifecycle support for the council. This newly established function will be responsible for the operational lifecycle of council’s applications as well as the continual development and continual improvement of councils’ application ecosystem of currently more than 100+ Council Enterprise Services.

What you’ll be doing:

• Develop application shared services governance procedures, standards, and work instructions to ensure good practice provision of shared applications services. 
• Establish the service catalogue representing application services and establish required product groupings.
• Support the implementation of a cloud first application strategy that will see all applications shift to SaaS or PaaS platforms over a 5-year period.
• Application Support L5 – Delivering management, technical and administrative services to support and maintain live applications.
• Ensures that all requests for support are dealt with in accordance to set standards and procedures.
• Incident Management L4 - Coordinating responses to incident reports, minimising negative impacts and restoring service as quickly as possible.
• Systems Software L4 - Installing, managing, controlling, deploying, and maintaining infrastructure systems software, to meet operational needs and service levels.
• Monitors system software metrics and adjusts configurations for optimum availability and performance.
• Software configuration L4 - Designing and deploying software product configurations into software environments or platforms.
• Systems integration and build L3 - Planning, implementing, and controlling activities to synthesise system components to create operational systems, products, or services.
• Change Control L3 - Assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated.
• Continuity Management L3 - Developing, implementing, and testing a business continuity framework.

The skills and experience you’ll bring to the role:

• Experience in administering and configuring enterprise applications or similar role, preferably within government or enterprise environments.
• Strong understanding of software governance principles, design patterns, and enterprise integration concepts. 
• Experience in governing, operating, and delivering scalable, reliable, and secure software solutions.
• Demonstrated experience as an applications administrator or in a similar role is required, with a preference for experience in government or complex organizational environments.
• Strong understanding of software development principles and practices, with proven ability to maintain scalable, reliable, and secure software solutions
• Hands-on experience with cloud platforms and SaaS products is essential, with experience in Technology One considered highly advantageous. 
• Excellent analytical and problem-solving skills, attention to detail, and exceptional communication and interpersonal abilities are needed to effectively collaborate with cross-functional teams and stakeholders.

Required Certifications & Qualifications:

• A degree in Computer Systems, Computer Science, Product Development, Data Science, or a related field is preferred. Relevant industry certifications, such as in Microsoft and cloud technologies, and ITIL4 certification are also desired, along with familiarity with the enterprise systems used at the council.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• 2 x Full time, permanent roles available 
• Band 6 role, $97,099.24 + Superannuation 
• Help enhance the health and wellbeing outcomes for the Hume Community

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The Community Health and Wellbeing Officer (CHWO) position is responsible for the implementation and evaluation of Councils health promotion initiatives as derived through the Municipal Public Health and Wellbeing Plan (MPHWP).  The position engages with the community to analyse and interpret emerging social issues and trends and provide advice and direction to Council, and key stakeholders.

What you’ll be doing:

• Initiate, design and implement projects that aim to enhance the health and wellbeing outcomes for the Hume Community
• Utilise a systems base approach to address the health and wellbeing needs of the Hume community and actively seek opportunities to collaborate with relevant Stakeholders
• Support policy development which aims to improve health and wellbeing outcomes for the Hume community.
• Support the development and contribute to the implementation of key council planning documents including the Municipal Public Health and Wellbeing Plan (MPHWP) and Hume Positive Ageing Strategy (HPAS).
• Engage and collaborate with local workplaces, schools, and community groups to implement best practice health promotion initiatives.
• Analyse and interpret emerging issues and trends and provide advice to the organisation regarding any likely implications for service planning and/or provision. 
• Support the design of program and projects activities that will deliver the priorities and outcomes for community. 
• Gather a wide range of inputs and conduct needs analysis on issues and the Portfolio’s priorities to support the development of appropriate strategies, plans, policies, programs, projects, and initiatives.  
• Ensure an evidence based approach to social policy reviews and development through contextual and demographic analysis, stakeholder engagement, best practice directions and research. 

The skills and experience you’ll bring to the role:

• Tertiary or higher degree in Public Health, Health Promotion, Social Planning, Community Development or similar field; and relevant experience, or lesser formal qualifications with significant experience.
• Experience in developing and implementing broad strategies to achieve health prevention objectives, particularly in the context of influencing public policy, health systems, or population based behavioural change.
• Experience of working within a diverse client base as well as new and emerging communities.
• Experience in working on multiple programs, projects, and teams with diverse skillsets. 
• Demonstrated experience in the development and implementation of social policy frameworks, plans and strategies. 
• Proven skills and abilities to analyse and interpret emerging social issues and trends.  
• Demonstrated ability to review, develop and implement improved systems and processes to enhance organisation efficiency and effectiveness.
• Highly developed written and verbal communication skills including an ability to write reports, plans, and submissions, deliver oral presentations and use social media.
• The ability to liaise with a wide range of health and welfare agencies and maintain effective partnerships.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

• Permanent Full time
• $123k - $137k + Superannuation
• Join the Information Technology team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

We're looking for a dynamic Infrastructure and Cloud Team Leader with a strong focus on cloud technology to join our innovative IT department. In this role, you will work with and guide a team of skilled professionals in designing, implementing, and managing our on-prem infrastructure and cloud environments. The ideal candidate will possess experience with cloud platforms such as Azure and demonstrate a thorough understanding of cloud architecture, DevOps practices, and infrastructure automation. Your responsibilities will include furthering cloud adoption while collaborating with cross-functional teams to deliver cutting-edge solutions that align with our strategic goals. If you are a visionary leader with a passion for cloud technologies and a proven track record in infrastructure management, we invite you to bring your expertise to our forward-thinking organization.

What you’ll be doing:

• Ensure System Reliability and Performance: Maintain and optimize the performance of infrastructure and cloud services to ensure high availability and reliability.
• Security and Compliance: Implement robust security measures and ensure compliance with relevant regulations and standards.
• Cost Management: Optimize costs associated with infrastructure and cloud services, ensuring efficient use of resources.
• Scalability and Flexibility: Design and manage scalable and flexible infrastructure to support business growth and changing needs.
• Innovation and Improvement: Continuously seek and implement improvements and innovations in infrastructure and cloud technologies.
• Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans to ensure business continuity in case of disruptions.
• Team Leadership and Development: Lead and develop the infrastructure and cloud team, fostering a culture of collaboration and continuous learning.
• Effectively communicate with stakeholders to align infrastructure and cloud strategies with business objectives.

The skills and experience you’ll bring to the role:

• Experience working at the Senior level in Enterprise Infrastructure required
• Strong Stakeholder Management: Proven ability to effectively engage and manage relationships with key stakeholders.
• Team Management: Essential skills in leading and managing teams to achieve organizational goals.
• Experience working with an automated service desk system and adhering to Service Level Agreements (SLAs)/key performance indicators required
• Expert knowledge of classic networking design, including TCP/IP, DNS, DHCP, VPN, and firewalls.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Experience of Microsoft Azure Cloud operating environments and hybrid cloud architectures..
• Industry certifications in Microsoft and Cloud technologies 
• Certification in ITIL4, Microsoft Certified Azure Solutions Architect Expert – Microsoft Certified: Azure Security Engineer Associate or Microsoft Cyber Security Architect
• Experience in a leading applications or product manager or similar role, preferably within government or enterprise environments.
• Strong understanding of infrastructure and security architecture principles, design patterns, and enterprise integration concepts.
• Exceptional communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams and stakeholders.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent Part time 22.5 hours per week, working pattern Monday, Wednesday and Thursday 7:55am to 5:10pm
• $75,252.28 per annum (pro rata) plus Superannuation
• Join the Customer Experience team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The Customer Service Officer is responsible for providing a positive customer service experience as first point of contact to Council’s customers.

What you’ll be doing:

• Deliver customer service from any frontline touch-point of the contact centre to deliver an omni-channel experience. This will include phone, face-to-face and online/digital channels, and rotation between customer contact centres within Hume City. 
• Efficiently and effectively manage complaints, enquiries and requests on all of Council’s services and operations.
• Provide accurate, timely and courteous information and assistance to customers in all aspects of Council operations.
• Tailor your approach and interactions to ensure all customers receive an excellent experience.
• Contribute to a collaborative team environment which shares responsibility for managing customer enquiries and workloads to deliver positive outcomes for our customers. 
• Undertaken appropriate clerical and administrative tasks associated with customer requests and applications.
• Deliver a proactive and analytical approach to resolving customer interactions through effective questioning, negotiation, and conflict management.
• Develop positive and collaborative working relationships with other business units of Council to achieve positive outcomes for our customers.

The skills and experience you’ll bring to the role:

• Demonstrated experience within high volume contact centre and/or face-to-face environments.
• Experience in using a contact centre systems, including customer management or request tracking systems.
• High level of discretion, diplomacy, and confidentiality in dealing with members of the general public.
• Ability to establish good and respectful working relationships with all Council staff and other.
• Excellent verbal and non-verbal communication skills to empathetically manage customer enquiries and sensitively manage customers displaying challenging behaviours.
• A broad organisational knowledge and understanding of current Council and community issues.
• Commitment to quality customer service provision and ability to follow through all enquiries effectively and efficiently.
• Able to provide a high level of customer service in a multiskilled contact centre environment and face-to-face environment.
• Experience working in an administrative environment with a strong customer and team focus.
• Good written communication skills to enable the preparation of routine correspondence and record keeping.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Fixed Term Contract for 6 months, Part time 15 hours per week
• $97,099.24 per annum (pro rata) plus Superannuation
• Join the Family Youth and Children team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

An exciting temporary job share opportunity exists in the Youth Engagement & Pathways Unit to act in the Mental Health, Wellbeing & Leadership Development Officer role for 6 months from January 2025.

We are looking for a dynamic, adaptable, and experienced staff member who can continue to support the regional team and lead the delivery and activation of youth facilities and programs in the Broadmeadows and Roxburgh Park areas.

The role is responsible for supporting a small team, driving the activation of the two youth centres, facility budgets and operations, as well as building local stakeholder partnerships in collaboration with their job share colleague.

What you’ll be doing:

• Plan, develop and deliver programs and supports in regional areas across Hume that align to goals and actions identified in the Connect & Thrive: A Plan for Young People in Hume 2022 – 2026.
• Supervise and guide a team of Youth Support Officers to plan, deliver and evaluate mental health, wellbeing and leadership services and programs for children and young people predominantly aged 6 to 18 years delivered at youth centres and at place-based locations.
• Work with Team Leader Mental Health Wellbeing and Leadership to plan and deliver the activation of the Councils Youth Facilities and place-based locations.
• Mange the operations of the facilities including lease and licence agreements, maintenance, capital works for the youth centres.
• Accurately record and report client and program data relating to Youth Engagement & Pathways Programs.
• To guide and implement the operational functions of the youth facilities and Youth Support Team including overseeing centre and program specific budgets. 
• To lead, support and motivate a team of Youth Support Officers creating an environment where staff can thrive and will deliver positive outcomes for children, young people, families, and the community.
• To develop, deliver and evaluate mental health, wellbeing, and leadership programs in partnership with schools and service providers that respond to the identified needs of children and young people delivered at youth centres and place-based locations.

The skills and experience you’ll bring to the role:

• Demonstrated knowledge and understanding of current issues and trends for children and young people, and the sector on a local and state-wide basis.
• Recent relevant experience in the design, implementation and evaluation of youth programs or other related activities, with a focus on fostering effective organisational partnerships and engagement with young people and their families, particularly those from isolated and marginalised communities.
• Ability to communicate effectively with the ability to gain co-operation and assistance from Government departments, service providers, Council staff, young people, and their families.
• Well-developed written communication skills and the ability to accurately document youth programs and report upon performance and outcomes to Council, funding bodies or other stakeholders.
• Demonstrated ability to supervise and support a team, contributing to an environment that promotes high performance.
• Demonstrated experience in the effective and efficient management of programs and resources including financial and staffing.
• Demonstrated experience in developing collaborative relationships with stakeholders to deliver effective program outcomes.
• Well-developed organisation, project management and time management skills with the ability to implement EEO, OH&S training and development.

Required Certifications & Qualifications: 

• Tertiary qualifications in family, youth and /or community services or a lesser qualification with substantial relevant experience in a closely related area.
• Current National Police Check and Working with Children Check. 

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid