Total 18,421 social responsibility manager job vacancies in Australia

Lead the branch in developing and maintaining a “best in class” pricing strategy to ensure consistent ability to win spot quotes and ongoing quotation requests from new and existing customers, RFQ bids, as well as governance of timely rate card completion, consistently, and accurately every month. This will include, ensuring agreed GRI adjustments and updated selling rates are reflected in the latest version rate cards each month.
Primary focus is on Import Air and Import Ocean transportation with other products to follow.
This position will ensure a standardized pricing team model, encompassing centralized rate management and a centralized way of performing all pricing requests that will ensure speed and accuracy in quote responses is adhered to, while still allowing the branch to achieve consistent profitability and growth of operating income. 

Key Responsibilities:

• Be the leader for pricing and have regular engagement with District Management Team on pricing strategy and outcomes.
• Ownership and completion timely of branch customer rate cards and costings (quotations), which includes adding markup, ensuring all applicable charges are included in the quotation, and sending out once complete to the customer via email.
• Overseas branch communications, timely responses to emails and requests (internal and external).
• Follow up via Teams or phone call (for urgent request) if there is no response received within one business day.
• Improve speed of spot quote turnaround.
• Understand customer strategies and practices used to procure rates through RFQs, auctions, short-term and spot quotes.
• Work with Branch Product and Sales and Account Management to identify and close key targets.
• Utilize analytical data about pricing effectiveness and performance, conduct reviews with product leaders and relevant teams to review results and improve performance.

This opportunity sits within the digital pillar of Nine, where the focus is driving advertising effectiveness for brands across the suite of Nine digital assets such as nine.com.au, 9Now, 9Honey smh.com.au, afr.com.au and theage.com.au.

At the core, you will be accountable for end-to-end campaign management of Digital Ad campaigns, including but not limited to: approving bookings, monitoring campaign performance, deploying optimisation tactics to deliver budgets and technical troubleshooting.

By developing and nurturing a collaborative relationship with your sales patches and providing the highest level of service and project management, you will drive successful campaign delivery outcomes.

Day to day you will:

• Collectively prioritise campaign launches across your list of dedicated sales teams, ensuring a smooth go live process that is in-line with our Service Level Agreements
• Implement optimisation tactics as required throughout the lifetime of the campaign to maximise delivery and revenue
• Make calculated decisions in adjusting inventory and data mixology to achieve campaign objectives and maximise revenue
• Collaborate with Nines digital sales teams to resolve technical or delivery issues
• Run ‘In Progress’ meetings with the Sales team to ensure they are on track
• Provide end of campaign reporting insights, data analysis and recommendations to promote revenue growth

What you get to do in this role

• Use your profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), Keeping customers informed (KCI) by diving the reduction of backlog and increasing efficiency.
• Manage a mature team , including hiring, improving productivity, promoting employee morale, allocating and utilizing resources efficiently, motivating teams, and managing attrition and training.
• Participate in and uphold Change Management processes as they relate to Customer and Technical Support.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, Development, and Operations teams.
• Drive daily case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with internal and external customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluate current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement. 
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and customer focus.
• Manage to the company’s and department’s vision, goals, mission and values.

We are currently on the look out for hospitality superstars to join the GYG Mirrabooka opening team!

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.