Total 285 service operations manager job vacancies in geelong victoria

Description

At DISCO, we strongly believe in the uniqueness of thought, experience and perspective that can only be achieved through having an inclusive and diverse workforce. We strive to continue to make DISCO an incredible place to work by fostering a culture of inclusiveness, diversity, openness and collaboration. We value all different kinds of experience, so even if you feel you don't meet all of the necessary criteria for this position, we encourage you to apply.

What is DISCO?

DISCO is the industry standard for managing, organising and sharing music and other media. We make music and media workflow fast, intuitive and simple, directly connecting people and their work to save time. Today we count UMG, Sony, Warner Music, Netflix, Amazon and Rockstar Games among our customers, and over 250,000 people interact with DISCO each month. Our customers are super passionate about our product.

Location

Hybrid in Melbourne; Remote in Eastern Australia (preferably Sydney, Brisbane or Hobart)

The Role

DISCO is on a mission to make music and media workflow as simple, fast and intuitive as possible. We’re after a Senior Product Manager to drive the future of our sharing experiences: from our mobile app, to share flows, music landing pages and analytics — you’ll have direct oversight over many of the major drivers of our product’s growth.

We want someone passionate about building for the music industry, and about product management itself, who is excited to work within a primarily remote, cross-functional team to build out our product and support the next phase of DISCO’s development.

Tens of thousands of music industry pros use DISCO every week, and are passionate about the problems we solve for them. You’ll be responsible for ensuring we continue to exceed their expectations, while ensuring every update helps the company achieve our broader aims.

Responsibilities

Reporting to our Head of Product, you'll:

• Drive the strategy and roadmap for your team: collecting and analysing feedback from a diverse set of sources, you’ll understand our customers’ sharing needs and our business goals and opportunities, and prioritise the most important work so your team is always working on the most important projects
• Take ownership of growth, conversion and retention for all aspects of the product that your team is responsible for
• Dive deep into the various segments we serve, and come to understand their problems -- through research, analytics and frequent interaction with customers
• Articulate and outline those problems, and work with your cross-functional team to design and deliver compelling solutions
• Help steer and direct the day-to-day work of your team, with an eye to shipping often and learning quickly
• Take charge of measuring the impact of your changes, using both quantitative and qualitative measures, immediately after release and beyond
• Work to uphold the quality of the product, and focus on delivering high quality software in every release

• 3+ years experience as a B2B product manager with a proven track record of delivering successful product releases that drive growth and retention and evaluating their impact and ROI
• Very strong analysis skills that help you define problems and create evidence based, persuasive cases for new features
• Demonstrated experience moving into an industry niche you weren’t familiar with beforehand, learning that world and successfully shipping product for it
• Very keen eye for detail. DISCO is design led, so it’s very important that you think deeply about product design decisions and always work to create simple, clean, intuitive UI
• Excellent communication skills. You’re able to clearly articulate product decisions and the reasoning behind them. You take care in your written communication, understanding the importance of concision and clarity in a team where almost half of the team don’t have English as a first language
• You have strong experience working with qualitative customer insights and quantitative customer data to inform decisions. You’ve conducted user research and a/b tests and are comfortable working in this space
• You’re strong technically, understand how code works and the tradeoffs between performance and functionality. You can confidently create technical specs and collaborate on them with developers
• You’re a self-starter, able to work independently
• You’re process driven and organised, and able to think both creatively and analytically

Nice to Haves

• Experience developing music or media products for the B2B space
• Experience product managing a mobile app

At DISCO, our employees have told us what benefits mean the most to them, and we've listened. So as a DISCO employee, you will work remotely from home (or a co-working space) whilst being supported by a friendly and fun international team. In addition, you will receive:

• A competitive salary in a fast-growing startup
• Four weeks of paid vacation leave per year
• Two weeks of paid sick leave per year
• Paid Parental Leave
• A company laptop
• Monthly internet allowance/reimbursement
• Office set-up allowance
• Annual learning and development allowance
• The ability to work how you want. We’re not heavy on rule books. Everyone is trusted to figure out the best way to work.

To apply for this incredible position, please submit your resume -- a cover letter is optional.

DISCO is an equal-opportunity employer. In addition, we will provide reasonable accommodations for individuals who have disabilities. If you require any reasonable accommodation to participate in the application process, please note this in your cover letter and we will reach out to you.

Please note that we do not accept unsolicited resumes from recruitment agencies.

At Relectrify, we're on a mission to engineer the future of battery energy storage. We are building a disruptive platform that dramatically reduces the cost of storage by unlocking significantly more energy from every battery cell.  We want to see a world abundant with clean energy and believe we will make a meaningful contribution. 

Our core values fuel and motivate our work: 

1. Prioritise what matters most: We strive to work with clear objectives and understand why they are the right goals to pursue. 
2. Think critically: We base our decisions on informed, open-minded evaluations, not on hierarchy or gut feelings. 
3. Be decisive: We prioritise action and continuously move forward, adapting as new data becomes available. 
4. Quality and elegance in everything: We put in the effort to distil complexity and make things as clear and impactful as possible. 
5. Collaborate or fail: We seek to work with those who excel and recognise that partnerships are essential to our success. 
6. Get jobs done: We focus on the core task – the job to be done – and we aren’t content until we’ve achieved the desired outcome. 

We embrace diverse experiences to fuel our collective success, ensuring everyone can do their best work. 

If you are looking to make a positive impact in the world of renewable energy by advancing battery technology, come join us. Even if you don’t meet every requirement, we encourage you to apply — you might just be the perfect fit for our team. 

Learn more about us.

About the Role 

Alongside the Battery Energy Storage (BES) products Relectrify are building with our game-changing, patented CellSwitchTM technology, we are developing a suite of O&M (operations and maintenance) and related services. These service offerings will range from performance warranties and capacity assurance programs, to service contracts, to analytics and a user interface (UI) leveraging the wealth and quality of data our technology generates.

With a keen focus on meeting customer needs, but with solid technical capability, the successful candidate will create, define, deliver, and maintain these offerings and collaborate closely with Relectrify’s software engineering and data teams, and with third-party vendors to integrate aspects of the solutions.

Location: The position offers the flexibility of hybrid work between home and our city-fringe office location (between Southern Cross and North Melbourne stations). Some domestic and international travel may be required from time to time.

Team Background: This role reports to the Chief Product Officer and will work closely with:

• the Product Manager for Battery Energy Storage products,
• the Business Development + Marketing teams, and with
• the software engineering team.

Together we strive to develop and deliver products and services that leverage Relectrify's core technology to win significant and defensible market share via class-beating value propositions that are difficult for competitors to replicate.

Who we’re looking for: The successful candidate will have experience in the renewable energy industry, possibly with an EMS, VPP or other software-focused business. They will have demonstrated experience bringing similar products and services to markets and making them successful.

What you’ll be doing: 

You will be creating, defining, delivering and maintaining the suite of O&M and related software and services for Relectrify customers, in close collaboration with Relectrify software and data engineering teams and with third parties. This will include:

• Integration of Relectrify technology with software platforms such as EMS, PPC, market participation & VPP systems 
• Relectrify's own customer UI
• Battery operation & performance analytics including leveraging Relectrify data for 
• Improved market bidding accuracy
• Improved safety performance (early prediction of anomalous cells and pre-emptive isolation) 
• Relectrify service agreements, performance warranties, energy-as-a-service & capacity assurance programs, and the related infrastructure to support these such as fault prediction & service planning tools.

Must-have experience: 

• Applicants must have full working rights in Australia and be willing to undergo pre-employment background checks (i.e. working rights, criminal history, and employment references). 

• Tertiary degree qualified, ideally of a technical nature. 

• Product Management experience in digital / online / data-related services products. 
• Experience with batteries, power electronics, renewable energy and related technologies and applications. 

Highly Desirable: 

• Experience in growth-stage companies and experience shepherding disruptive technology products into established markets. 
• Existing relationships within the broader renewables/energy storage industry, especially in the area of EMS, VPP, power plant control, energy market bidding space.
• Strong business analytics & financial modelling skills.

Why Relectrify? 

Our benefits are designed to support and enhance your work-life harmony: 

• Market-competitive salary and benefits 
• Ownership opportunity as part of the Employee Share Option Plan 
• Advancement opportunities for leadership and management due to rapid scale-up trajectory 
• Paid time off and holidays 
• Gender-neutral paid parental, personal/carer’s leave of absence 
• Hybrid flexible work approach 
• Purchased leave scheme 
• Salary sacrifice for superannuation 
• Education reimbursement 
• No-cost commuting  
• Free snacks and (actually good!) coffee in the Melbourne office 
• Team events and monthly socials 

Relectrify is committed to providing inclusive experiences. We welcome applicants from all backgrounds and identities, including: race, ethnicity, age, citizenship, religion, sex, sexual orientation, gender identity, veteran status, marital status, pregnancy, parental status, or disability. Discrimination based on these or any other social identities is not tolerated. 

Note to recruitment agencies: Relectrify does not accept unsolicited agency resumes. Relectrify does not pay placement fees for candidates submitted by any agency other than its approved partners. 

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

The Details

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.49 billion, this makes us one of Australasia's largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About the Role

The Division’s Project Delivery team consists of Programme Managers, Project Managers and Scrum Masters who are responsible for leading and guiding our teams to deliver the expected business value.

We are looking for permanent team members to add experienced capacity to our growing Project Delivery team.

Responsibilities

As a Datacom Senior Project Manager your role isn’t just to run projects successfully, on time and on budget, but also to enhance our reputation with our customers, to deliver ongoing value, to innovate and lead and to manage and mentor your delivery team every day.

Our Project Managers have the most diverse skillsets in our delivery teams and have most impact on how our customers view us as a service provider. We lead our teams holistically, way beyond the bounds of mechanical project management.

About you

The Senior Project Manager should have background or experience in the following areas:

• A university degree in a related field, or relevant work experience
• Agile or Project Management qualification(s)
• Over 5 years of experience running software projects
• Knowledge and experience of project delivery methodologies especially Agile
• Knowledge and experience with project delivery software and tools
• Experience in team management/mentoring
• Strong technical background
• Strong financial capability
• Outstanding communication skills (both oral and written)
• Experience in people management, strategic planning, risk, dependency, change and customer management
• Ability to work independently and with minimal supervision
• Excellent organizational skills with demonstrated ability to execute projects on time and on budget

Why Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

If you would like to know more and this sounds like you. Please apply online today!

About Us

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

The Role

We have an exciting opportunities for 2 x Support Operations Engineers to join our growing Melbourne & Sydney Service Centre Team. 

We operate 4 days in the office/onsite with 1 day work from home on Wednesdays.

Provide Onsite and remote Incident resolution and fulfilment of onsite desktop activities and ensure the smooth operation of IT services for our customers.

Assisting remote resolver teams with activities that require physical presence, creating knowledgebase articles and process documents, reducing the volume of incidents by identifying and eliminating root cause through pro-active problem management process.  

Assist the projects team with deployment of new infrastructure (desk and server side) and act as the key technical representative of bA managed services. 

Setup new PC’s, phones, and mobile devices as per customers' existing documented processes and carry out the Software installation of preapproved desk side software.  

2+ years of experience working within a Service Desk or Field Services role.  

Basic understanding of IT Infrastructure with some experience including networking technologies such as routers and switches (switching, routing, VLAN, WLAN, WAN, TCP/IP, Radius, VPN).  

2+ years Active Directory, DNS, DHCP and group policy experience  

2+ years experience working with a ticket management system.  

Previous MSP/IT Services experience preferred

A valid Driver's Licence and your own transport

IT degree or Diploma

Valid Microsoft

VMWare, CISCO and ITIL certification desired but not essential.

blue APACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.

• We offer options for you to interview virtually.
• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
• Regular social events and an awesome culture – work with a team of experts in their field
• Health Insurance discount with Medibank
• Discounts on 1000’s of products
• Novated leasing available for all employees
• Employee Assistance Program from The Mind Room
• Ongoing training and development including paid certifications.
• Quality hardware and laptop provided.
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

Please note, all offers of employment at blue APACHE are subject to Police Clearance Checks.

About Us:

Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. At Salomon, we're all about pushing boundaries and living life to the fullest. As a leading outdoor sports brand, we design performance-driven gear that empowers adventurers around the world. With a new store opening in Australia, we're on the hunt for a passionate and dynamic Store Manager to lead our team and create an exceptional retail experience.

About The Opportunity:

As our Store Manager, you'll be the heart and soul of our new store, driving sales, connecting with customers, and building a vibrant team culture. Your leadership will be key in ensuring our store's success and embodying the spirit of Salomon.

What You'll Do:

• Lead and Inspire: Motivate your team to smash sales targets and deliver amazing customer service.
• Own the Floor: Oversee everything from inventory to visual merchandising, making sure our store looks top-notch and runs smoothly.
• Drive Success: Develop and implement strategies to boost foot traffic, sales, and customer loyalty.
• Build a Dream Team: Recruit, train, and develop your staff, fostering a positive and high-energy environment.
• Run the Show: Manage and support the operations of opening a new store, including various projects to ensure a seamless launch.
• Analyse and Optimize: Keep an eye on the numbers, manage the budget, and prepare regular performance reports.
• Stay True to the Brand: Ensure compliance with company policies and health & safety standards, while embodying the Salomon spirit in everything you do.

About You:

• Proven experience as a Store Manager or similar leadership role in retail.
• A strong track record of hitting sales targets and driving store performance.
• Stellar communication and interpersonal skills to build strong relationships with customers and team members.
• A proactive, hands-on approach with the ability to juggle multiple priorities in a fast-paced setting.
• Passion for outdoor sports and a deep understanding of the Salomon brand and products.
• Data-driven decision-making skills with the ability to turn insights into action.
• Flexibility to work varied hours, including weekends and public holidays.

What We Offer:

• Join a team that has been accredited as a Great Place to Work in Australia
• Kick start with Salomon gear provided.
• A generous team discount, not only with Salomon, but other affiliated brands with Amer Sports.
• Competitive salary and a great bonus scheme.
• Parental Leave Top Up Program to support all future parents.
• Access to an Employee Assistant Program to support your health & wellbeing.
• Comprehensive training and ongoing professional development.
• Be part of a global business with great career pathways and opportunities across multiple brands.

Equal Opportunity:

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!