Total 24,327 Others/Any service operations manager job vacancies in Australia

Perks

An inclusive and fun workplace where the alchemy of people and technology creates experiences people love and actions brand?s needs.
The opportunity to experience another world, learn a skill or do something you are passionate about outside of media through our annual Human Experience Day.
Flexible working ? the ability to mould the way you want to work to fit your lifestyle.
A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.
Local and Global Mobility ? transferring to any agency within Publicis Groupe in Australia and internationally.
An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.
Progressive parental leave initiatives.
Wellbeing initiatives that support your ?Wholeself? ? mental health initiatives which include
... Click here to view more detail / apply for Digital Manager

Spark Foundry is looking for an  Analytics Manager  to join us in  Sydney.  We are one of the fastest growing agencies in Australia and the world.
At Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other, both. That sounds nice, but to get to famously effective ideas you need some key ingredients.
You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle challenges through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It?s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. Everything else is vanity. You need to embrace both the art and the evidence. Right and left. Imagination and activation. Intelligence and technology. Big ideas, forensically measured.  This role could be suitable for someone with either ... Click here to view more detail / apply for Analytics Manager

Exciting news awaits:  We are transforming an oceanfront location at Mon Repos into Australia?s sole accommodation tourism offering centred around marine turtles in their natural habitat.
Take the lead on the pre and post-opening of this newly redeveloped and iconic property.
Looking for a sea change and a once-in-a-lifetime opportunity ? look no further!

 
With properties in some of Australia?s most iconic locations, NRMA Parks and Resorts provide accommodation that suits every budget and style ? from campsites to luxury resorts. We connect holidaymakers with over 55 incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
In mid to late 2024, the NRMA ... Click here to view more detail / apply for General Manager: Mon Repos

Recognized degree in Quantity Surveying, Construction Management or similar. 
Experience in cost planning and delivery with a preference for retail.
Outgoing personality, client facing and the ability to work independently and take the lead. Good communication skills and able to articulate persuasively.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. 
We want our people to succeed both in work and life. To support this we promote a healthy, productive, and flexible working environment that respects work-life balance.? 
At Turner & Townsend we firmly believe that our people are at the heart of our success and we continually strive to create a great place to work. 
We promote integrity in everything that we do and apply our expertise to shape a better environment for future generations and, ultimately, generate value for our communities. 
... Click here to view more detail / apply for Senior Cost Manager

Recognised degree in Quantity Surveying, Construction Management or similar.
Preferably AIQS or RICS qualified
Outgoing personality , eager to learn and progress career and an independent thinker

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. 
We want our people to succeed both in work and life. To support this we promote a healthy, productive, and flexible working environment that respects work-life balance.? 
At Turner & Townsend we firmly believe that our people are at the heart of our success and we continually strive to create a great place to work. 
We promote integrity in everything that we do and apply our expertise to shape a better environment for future generations and, ultimately, generate value for our communities. 
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to ... Click here to view more detail / apply for Senior Cost Manager

Minimum of 10 years working in a Project Controls role.
Bachelor's Degree in appropriate field of study or equivalent work experience.
Strong knowledge of Cost Management and Cost Control. 
Experience working in the infrastructure and/or construction sector.
Experience of managing multiple concurrent projects at various stages of delivery.
Experience operating at various stages in the project lifecycle.
Strong stakeholder management skills including coordination and communication.
Self-motivated team player with the ability to adapt to change and competing demands.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive ... Click here to view more detail / apply for Project Controls Manager

At Epworth, it?s a community
It?s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

Epworth?s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
The largest educational scholarship program of its kind in Australia
Ability to purchase up to four additional weeks of leave
Reduced cost of health services for you and your family at Epworth
Relocation assistance is available for approved candidates

Enquire / Apply
Sound interesting? To apply, click the  I'm Interested  button now and attach your CV and cover letter.
For more information, refer to the position description or contact  [email protected]  or call  (03) 9426 0606 .
Please Note:   Applications will be reviewed ... Click here to view more detail / apply for Nurse Unit Manager ? Day Oncology

Arc Worldwide is the retail marketing engine for the Publicis Groupe, specialising in consumer promotions, retailer media, shopper strategy and in-store excellence from concept to production. We deliver what we call Irresistible Commerce; Creative solutions that are equally personal, valuable & delightful - confidently planned, measured and optimized across the connected shopper journey. We understand the challenges faced by both marketing and trade teams and we work as a conduit to deliver integrated impactful shopper campaigns.
We?re looking for a Senior Account Manager to join our small but mighty team of  Retail/Shopper communication experts. You will have a deep understanding of shopper agency and client principles and practices, and work closely with our GM on some of Australia?s most beloved brands.
You will be responsible for taking client briefs, providing strategic recommendations, writing creative briefs, briefing Creatives, reviewing work, presenting work and managing the production of Print, Collateral, Sponsorship and ... Click here to view more detail / apply for Senior Account Manager

Starcom ? Account Manager
You will be joining a talented and well recognised agency with credentials:

1x Adnews Media Trading Team
1x win & 10 nominations (eg. 30 under 30, women in media, next of the best)
26x Trade & PR Content
2x B&T - Top 10 Recognition (CEO ? Rainmaker and COO ? Big Spender)
B&T - Starcom ?Gold? for August ? Best Performing Agency in Market
B&T Award Nominations ? Best Digital Transformation and Best Audio Campaigns

 
The transformation you will experience.
As part of the HX Planning and Activation team, the  Account Manager  is responsible for planning, client service, and managing & developing the Account Executive and Coordinator. The Account Manager project manages all relevant craft specialists in the creation of client work and supports collaboration across the agency to ensure strong client relationships on a day to day basis. As a valued member of ... Click here to view more detail / apply for Account Manager

To be successful in the role as a Department Manager, we believe you are a positive, inclusive, and creative leader who enjoys being on the shop floor with their colleagues and customers. You have a desire to learn and grow and share this passion with your team of Sales Advisors. Your commercial mindset and coaching approach mean you are motivated by seeing actions turn into results and you know that delegation to your team is key to their growth and achieving collective success as a store. In addition, you are communicative and socially confident, always fostering a positive interaction with colleagues and customers. 
What you need to succeed:  

Customer centric mindset. 
Experience analysing commercial reports and formulating plans to maximize sales.?? 
Strong organizational skills and the ability to prioritize multiple tasks based on the needs of?our fast-paced business.? 
Demonstrates excellent communication and relationship building skills.? 
The ability to delegate,
... Click here to view more detail / apply for Department Manager

Posted: 03/05/2024

Closing Date: 30/06/2024

Job Type: Permanent - Full Time

Location: Warriewood, NSW

Job Category: Marketing


About us
At PharmaCare , we inspire people to be the best, healthiest and happiest they can be. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We are home to some of Australias most well-known and trusted brands including Natures Way, Bioglan, Sambucol, Norsca, Brut, Skin Doctors, Naturopathica, KP24, Aquasun, Promensil, BioMedica, Medlab and many more. 
Our success comes from our performance led culture, and we want our people to succeed. We encourage ownership and integrity with an entrepreneurial flair.  Based on the Northern Beaches we live the life we promote.
We are family owned

... Click here to view more detail / apply for Assistant Brand Manager Natures?s Way

At NRMA Roadside we are proudly member-owned and one of Australia's most iconic and trusted brands. We are a voice for safer roads and are looking to attract purpose-led people to help lead the way to a sustainable electric future in motoring. As we advocate for change in government policy and support sustainable travel, together with us, you can get involved and create the future you want, helping the NRMA Group move Australia forward. 
This exciting role will see you accountable for ensuring continuity exists with our NRMA Patrol Roadside Assistance services delivered within the greater Sydney Metropolitan, Newcastle and Canberra area.
The key responsibilities of this role include leading strategic and continuous improvement initiatives, participating in forecasting and annual planning, as well as maintaining effective internal and external relationships, which extend to Union bodies, various internal working groups and senior leader engagement.
This position demands a high level of ... Click here to view more detail / apply for Metro Patrols Operations Manager

Part of the Deep Blue Company group, Rapid Building Inspections (RBI) is Australia?s fastest growing building and pest inspection provider. Servicing  NSW, QLD, VIC, TAS, SA and WA, our dedicated team conduct pre-purchase building, pest, dilapidation, depreciation, construction stage inspections and drug residue testing for residential homeowners, buyers and sellers.
We are passionate about creating an environment for team members and clients where communication, care and quality are at the heart of everything we do.
To support our continuous growth and to deliver exceptional service to our clients, we are seeking to appoint an Assistant   State Manager  in New South Wales to work closely with the State Manager and help build and support our expanding group of inspectors.
What's the offer and opportunity?
Our Assistant State Manager role is to assist their State Manager in leading and managing a team of Inspectors across New South Wales and the outer suburbs; ensuring the timely completion ... Click here to view more detail / apply for Assistant State Manager ? Building and Pest Inspections

Posted: 24/04/2024

Closing Date: 23/05/2024

Job Type: Temporary - Full Time

Location: Moonee Ponds, VIC

Job Category: Executive


 
 

Job Description

There are qualities which lead to success. Courage, perseverance, the ability to dream and to preserve. Soichiro Honda
At Honda Australia, our curiosity about human beings drives us to create products that deliver joy to peoples lives. It is our continual pursuit of dreams, inspiring philosophy, and commitment to customers that establish the spirit of Honda. As a company built on dreams, our associates are passionate and inquisitive, and dedicated to putting the customer at the center of everything it is we do. We produce some of Australias most recognised cars and are backed by a huge global footprint - there really is

... Click here to view more detail / apply for Executive Manager ? Customer Experience

Posted: 19/04/2024

Closing Date: 20/05/2024

Job Type: Permanent - Full Time

Location: Geelong

Job Category: Retail


Lifeline Direct (LLD) is a wholly-owned subsidiary of Lifeline Australia. LLD focuses on supporting the development and ongoing implementation of suicide prevention and community wellbeing programs in the regions which we operate while looking for opportunities to grow Lifelines services in geographical areas where they do not currently exist.
LLD encompasses Lifeline Centres in Hunter region, Central Coast, Eastern Suburbs-Bondi, New England North West, Northern NSW, Geelong and South West Victoria, Northern and Western Melbourne and Central Australia. Our specialised and targeted services operate nationally via a telehealth model.

Job Description

Located on Clifton Springs Road , our  vibrant Drysdale Lifeline Shop has an eclectic range of clothing and

... Click here to view more detail / apply for Shop Manager Drysdale

At Bunnings, you?ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.

About the role
  This is a rare opportunity to join a newly formed team that will focus on an exciting program of work.

As a Change Manager, you will take on a key role for a piece of transformational work across Merchandise and Supply Chain. You will focus on ensuring changes across the ... Click here to view more detail / apply for Change Manager ? Store Delivery Program

Posted: 24/04/2024

Closing Date: 23/05/2024

Job Type: Permanent - Full Time

Location: South West Victoria

Job Category: Retail


Lifeline Direct (LLD) is a wholly-owned subsidiary of Lifeline Australia. LLD focuses on supporting the development and ongoing implementation of suicide prevention and community wellbeing programs in the regions which we operate while looking for opportunities to grow Lifelines services in geographical areas where they do not currently exist.
LLD encompasses Lifeline Centres in Hunter region, Central Coast, Eastern Suburbs-Bondi, New England North West, Northern NSW, Geelong and South West Victoria, Northern and Western Melbourne and Central Australia. Our specialised and targeted services operate nationally via a telehealth model.

Job Description

Lifeline Direct (LLD) has an exciting opportunity for a motivated and proactive retail professional who can work in

... Click here to view more detail / apply for Shop Manager ? Camperdown

Title:  Senior GIS Manager







Job Number:  19070







Location:  Sydney, NSW, AU, 2009











About John Holland


At John Holland, our purpose is simple we transform lives with everything we do.
Weve always known that infrastructure is about people our customers, our employees, and the communities in which we work every day.
Thats our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.
Be part of the team thats up for the challenge of transforming lives for good.




About our TEK Engineering Management and Digital Delivery







... Click here to view more detail / apply for Senior GIS Manager

About us

Far North Community Services Ltd (Far North) is a registered NDIS provider based in the iconic Kimberley and we continue to grow! We are a dynamic not-for-profit organisation that is founded, based and operating in the stunning Kimberley region.
At Far North we believe that our communities are enriched through the inclusion of all people. Our mission is to provide high quality, culturally sensitive service to all our participants.

We are looking for an enthusiastic and committed Disability Services Manager who shares our values to join our team in Broome.

Living in the Kimberley Region
The Kimberley region offers one of the most diverse and breath-taking landscapes in the world. Enjoy a swim in the crystal-clear ocean water and spot some whales, drive your car on the beach and watch the sunset with a locally brewed ginger beer. Explore boasting stunning rivers and incredible national parks, go for a camping and fishing trip up the famous Cape Leveque - you’ll never run out of places to explore and adventures to go on.

We currently looking for Disability Services Manager:
Pay Range
$125,000 – $137,000 per year.
This position is responsible and accountable for the day-to-day operation of the Broome Hub. Through management of a high-performance workforce, the position is to ensure delivery of a quality, person-centred service model that aligns to individual support plans, fosters best practice in service delivery while also managing business, financial and risk requirements.

Duties include, but are not limited to:

- Support participants by promoting quality delivery of service through consistent good practice.
- Ensure that workers understand and demonstrate good practice based on NDIS principles, as described in NDIS Framework.
- Engage with and learn from people with lived experience as colleagues, experts and advisers.
- Support and reinforce a culture that is interested in, responsive to and supportive of diversity and inclusion.
- Communicate expectations to direct reports about their role, how they should conduct themselves and why.
- Create and promote opportunities for direct reports to work collaboratively with others in the participant’s support team, other services and with members of the participant’s informal support network.
- Provide direct reports with current best practice examples, models, tools, practice leadership and coaching and resources relevant to participant needs, culture, and circumstances.
- Support direct reports to monitor and report meaningful participant outcomes and build understanding of pre- and co-requisite conditions required to achieve positive outcomes.
- Ensure direct reports know about and can access resources and advice they need to support participants such as specialist and mainstream supports relevant to cultural, religious, and social identity needs and preferences of participants.
- Identify participants (individuals and cohorts), situations, or circumstances that are vulnerable to heightened risk and support workers to understand and manage risks appropriately.
- Support and encourage workers to identify and report early and current indicators of discrimination, exploitation, neglect, abuse, or violence
- Ensure that workers understand their role and responsibilities in supporting participants to keep themselves safe and healthy, including accessing routine health screenings and preventative health care.
- Ensure workers understand their responsibilities and can support participants to exercise their rights, including processes to provide feedback and lodge a formal complaint.
- Build workers capability to support positive risk taking and to work alongside participants to implement individual safeguards that enable choice and manage risks
- Manage delivery of services within budget
- Manage new referral process
- Manage participant exit for smooth transition of supports
- Conduct internal audits and implement continuous improvements
- Effective human resource management to ensure appropriate coverage of support services including succession planning and career progression of staff
- Oversee safe use of vehicles and hub fleet, including fit-for-participant, refuelling and housekeeping.
- Obtain knowledge of and follow Far North Community Services’ policies, procedures, and processes.
- Carry out other tasks designated by the Operations Manager to ensure the organisation complies with NDIS Practice Standards and our company policy; procedure & process is maintained to high standard.
- Attend and actively contribute in team and organisational meetings, training and organisational events.
- Report & investigate any incident or potential for harm (near miss) within NDIS Quality & Safeguarding rules and WorkSafe WA requirements and ensure principles of natural justice is carried out.
- Provide opportunities for direct reports to receive and provide feedback, refine skills and knowledge, and think about how their personal values, biases, assumptions, and attitudes influence their practice

Selection Criteria:
Essential
Tertiary qualifications in Disability Services, Community Services or related field or relevant work experience.
Minimum 4 years’ experience in a similar role.
Demonstrated experience in the development and delivery of services for people with disability.
knowledge of the National Standards for Disability Services, NDIS Code of Conduct and NDIS Practice Standards and their application in the delivery of high quality person and family centred supports for people with disabilities.

Essential Credentials
NDIS Worker Screening check.
National Police Certificate (not older than 3 months).
Valid Drivers licence.
Working with Children Card.

Desirable
Understanding of the unique culture of the Kimberley region, including the diversity of cultures within rural, remote and very remote communities which make up this region.
Demonstrated experience managing budgets.



Far North can offer you
- The ability to salary package - meaning you increase your take home pay.
- Assistance to secure accommodation.
- Relocation allowance (up to $3500).
- Competitive salary commensurate with experience and qualification
- Use of company vehicle for work purposes
- Travel opportunities to some of the most pristine areas of Australia
- Mobile phone for work purposes.
- Extensive learning and development opportunities.

To apply, please upload updated resume and cover letter addressing selection criteria requirements. Submit to: [email protected] 

For further information, please contact HR Manager- Michael Chiutare on: 0427 126 786.

Ambius division of Rentokil Initial has a great opportunity for a Local Service Manager to join the team. You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales.

About Ambius

At Ambius, interior landscaping means more than just plants. We strive to be the premier creator of ambience for businesses which enriches the work experience and delivers a productive environment enabling people to thrive.

Our Ambius team are the people responsible for the lovely plant decor in hotel lobbies, the clusters of plant designs in shopping centres, the green walls and floral displays you see in many restaurants and office receptions. In summary we are responsible for providing any sized organisation with interior/exterior landscaping which engages clients and their staff through the health benefits of plants!

This is a highly customer-focused role and is ideally suited for someone with the desire and motivation to succeed and move up into more Senior roles within the Rentokil Initial business in the future.

Responsibilities in this role include:

• Coach, mentor and train the Service Team to achieve targets.
• Monitor and review service productivity rates, seek improvement and continually improve productivity, year on year.
• Implement the regional annual operational plan
• Conduct regular quality audits of specified client base and premises.
• Ensure Company service practices are met and identify opportunities to improve service standards.
• Ensure service efficiency is optimised through tools and technology available.
• Ensure the team’s company vehicles are maintained in a safe, reliable and clean condition.
• Proactively resolve customers’ issues.
• Develop and maintain long term customer relationships.

Requirements :

It will be expected that the successful candidate will have:

• Previous experience in a similar services role
• Experience within a management role with a services or operations background prefred but not essential.
• Experienced in implementing Worksite safety initiatives, dispute resolution and regular reporting to higher management
• High level communications and commercial experience
• The drive to lead by example to set a high standard of customer service

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background and police checks.

If this sounds like the opportunity you’ve been looking for to take your career to the next level, click the Apply button now to submit your resume.

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:
In this position, you will be responsible for ensuring the successful fulfillment of customer requirements. Your responsibilities will encompass stakeholder engagement, project oversight, and the coordination of internal teams to achieve performance objectives and enhance processes.

Other responsibilities include:

• Build and maintain strong customer/partner relationships to enhance customer satisfaction throughout pre- and post-sales activities.
• Collaborate with CDC teams, harnessing their expertise when needed.
• Strengthen CDC's ties with key customers, their on-site teams, and their clients.
• Support contract delivery by meeting specified KPIs.
• Generate, refine, and furnish client reports while ensuring compliance with contracts.
• Review and prepare client reports for external distribution and assist clients in comprehending and addressing queries.
• Organise and oversee client monthly business reviews, quarterly operational and security audits, and other compliance activities.
• Coordinate managed services projects, including obtaining quotations from partners/suppliers and ensuring high-quality project delivery with client sign-off.
• Promptly address all client inquiries, ranging from operational concerns to project quote/proposal sourcing.
• Develop company policies and procedures to streamline the fulfillment of major customer requirements. 

About you: 

• Proven experience within an Account Management, Service Delivery capacity, (with an exposure to Government/ Defence being desirable)
• Demonstrated expertise in managing services for larger scale clients.
• Proficiency in contract management, SLA reporting, problem-solving, and client relationship building.
• Work effectively with delivery leads to ensure consistent and clear communication on existing projects.
• Achieve client satisfaction, retention and growth targets as per account plan
• Competency in Microsoft Office suite, Microsoft Project toolsets and source code management.

 

Essential:

• Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

 

How to Apply:

 If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

 

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia and the United States of America. We bring the best products from around the world to clients in over 170 unique industries. Established in 1965 with more than 400 staff and sales over $1.26B last financial year, Redox is an Australian success story and still growing. More than just a job, start your career with Redox today.

 

About you

You will have experience in chemicals, ingredients, or raw materials sales, with a proven track record of success within the Food & Beverage industry. Skilled at developing cutting edge market intelligence, you will be on the front foot of sales techniques and industry knowledge. Networking and establishing yourself in a large sales team will be easy for you. You’re motivated and driven to achieve, with a can-do attitude.

 

About the Role

This role will consist of selling an extensive range of materials to support Food and Beverage Industry. A sound knowledge of functional ingredients to support an already established portfolio. Flexibility to travel, attend and participate in Industry events is required. A strong sense of business  development is a must in our progressive industry. You will be well supported as part of a dynamic team with access to a comprehensive operating system.  

You will be able to articulate the value and quality of our products, securing sales, and attempting to expand business within an existing customer base.

Essentials

·         You will require to have 4 or more years of experience in a similar role as described above

·         Background in raw material sales in the Food & Beverage industry

·         Must have and maintain a valid driver’s license

                                   

Rewards & Benefits

·         Salary package inclusive 17.5% leave loading + Bonus + Vehicle

·         Lunch provided daily onsite

·         Hybrid office and WFH

·         1 day Paid Volunteer leave

·         Annual Salary review

·         Secure onsite parking

 

How to APPLY

More than just a job Redox offers a career.

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES

 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
The operational hours for the Service Desk are Monday to Sunday 6am to 10.30pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster!

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

• Self-starters who are motivated to kick-start their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness to obtain a Baseline Clearance is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Who are we?

Redox is an ASX listed, leading raw material and ingredients distributor bringing the best products from around the world to clients in over 170 unique industries. Established in 1965, Redox has grown to 15 regional offices located throughout Australia, New Zealand, Malaysia and United States of America. Our dedicated team achieved a sales revenue of over $1.2 billion in the 2023 financial year. We continue to grow creating exciting opportunities to join this Australian founded and owned business.

About the position

We are looking for a Project development manager to support and oversee company projects. Your responsibilities will include:

 

• Sourcing target properties and prepare business plans
• Tendering for the building, renovation work and repairs
• Coordinating teams, contractors and suppliers to ensure cost effective delivery
• Communicate with all stakeholders and authorities, resolving issues, and coordinating various tasks as required for the successful management of projects

 

About You:

• Demonstrated, recent experience managing and delivering commercial building projects
• Experience managing and coordinating planning proposals, master planning, feasibility, DA approvals, conservation management plans, business case and consultant management
• Excellent established communication and people skills, including team management, negotiation and conflict resolution, and experience in managing effective relationships with key internal and external stakeholders
• Technical knowledge of building materials and construction methods
• Demonstrated experience managing safety, regulatory and security aspects in residential and commercial building projects
• Tertiary qualification in relevant discipline such as Building/Construction Management, Project Management or Engineering
• Current drivers’ license

Perks & Benefits

·         Competitive Salary + 17.5% Leave Loading

·         Bi-Annual Bonus

·         Weekly pay

·         Daily lunch onsite

·         1 Day work from home (after probation)

·         Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The Capacity/Availability Manager is responsible for the operation and improvement the Capacity and Availability Management process so that managed services and infrastructure can deliver the agreed capacity and performance targets in a cost effective and timely manner.

The Capacity/Availability Manager acts as the central point for all capacity and performance related activities between the customer, operational and project teams to is to act as the process subject matter expert ensuring systems have sufficient capacity to deliver client business needs without waste.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Due to client requirements, to be eligible for this role you must be an Australian Citizen and be able to obtain an AGSVA Baseline clearance. 

What you’ll do

At the moment, as Capacity/Availability Manager you will be focused on:

• Defines and implements Capacity/Availability Management policies, processes, tools and procedures
• Work with customers to obtain and understand demand requirements and patterns of business activity
• Manage an ongoing program with the client and delivery teams to identify and implement service improvement initiatives.
• Identify efficiencies that can be implemented to reduce the cost of delivering services without compromising the quality-of-service levels
• Monitor and track delivery of services against relevant SLA’s.
• Build strong relationships and develop a sound understanding of the client’s business needs, demand requirements and patterns of business activity
• Escalate risks discovered in, or affecting, the Capacity/Availability Management service

• End to end ownership and management of internal and third-party suppliers to ensure successful outcomes.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Previous experience working as a Capacity/Availability Manager within a large complex multi-vendor environment

• Experience working in an ITIL aligned environment
• Broad understanding of technical concepts and frameworks

Nice to have:

• Ideally prior experience as a Capacity/Availability Manager in an IT Managed Services environment

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.