Total 815 service centre manager job vacancies in Australia

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 3rd of February 2025
• Rotating Roster - Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD office conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $70052 (Inclusive of super).
• Guaranteed generous salary increases for the next year.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

Help create a home away from home

Sodexo is currently seeking a suitably qualified and experienced Mine Site Cleaner - Team Lead to join our team on our client's mine site at Stanmore – Poitrel.

This is a full-time position rostered 7 days on 7 days off - 9.5 hours per shift.

We are seeking local applicants doing drive in and drive out from Mackay or surrounding areas.

Who are we looking for?

Reporting to the Site Manager, you will supervise a small size crew, schedule works and audit check to ensure quality and compliance to the highest standards. Your job will involve detailed cleaning, dusting, vacuuming, mopping, and cleaning of kitchen and toilets. You will conduct all duties using appropriate cleaning methods, following cleaning policies and procedures and be able to complete them with in allocate time frames. You will be required to respond in a timely manner to any adhoc cleaning request that require urgent attention. 

The team focus will be to clean various rooms, amenities, and offices, collect and dispose of rubbish, maintenance of all cleaning equipment and chemicals and products are used and stored safely. 

To be successful, you’ll need:    

• Current open Driver's Licence is essential
• Supervisory experience within a mine site/village, hotel or resort preferably within a remote site environment
• Demonstrate effective leadership skills and techniques to motivate and manage employees
• Strong work ethic with a focus on providing outstanding service in order to meet contract obligations
• High level of knowledge and understanding of safety in the workplace and chemical handling
• Provide prompt and professional service when dealing with all stakeholders
• Excellent customer service and able to drive a high standard within the team to ensure that the services ares carried out to the client’s standards
• Time management skills, you must be be organised and possess a mature and professional approach especially during times of pressure

Why choose Sodexo?      

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. We are committed to providing opportunities for service attendants who are as passionate about excellent service as we are.

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many training, upskilling and development opportunities and an outstanding benefits and recognition program!    

How to apply?   

  If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.   

  What are you waiting for? Submit your application today and become part of the Sodexo family!