Total 23,937 Full-time service centre manager job vacancies in Australia

• Join a Great Team 
• $24.98 Per Hour
• Great Team Member Discounts on Offer 

WRAP on Southbank are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

At Jaybro, we are a leading supplier of building materials for construction sites, road and civil construction, local government, and more. We are currently seeking a friendly, passionate and customer-focused individual to join the role Customer Service Team. As a member of our team, you will be responsible for ensuring our customers receive excellent service and support in their purchases.

About the Role

In this role, you will work alongside a fun and experienced team to provide expert product knowledge, answer calls, process orders, and resolve customer enquiries. You will have the opportunity to gain knowledge of our products and the construction industry and make a meaningful contribution to the success of our team.

Responsibilities

• Manage high-volume customer inquiries by phone in a friendly and helpful manner.
• Respond to email queries
• Process customer orders accurately and efficiently and follow up with customers to ensure satisfaction.
• Maintain accurate and timely records of all customer transactions and interactions.
• Provide product information to customers and sales representatives.
• Address customer complaints and concerns in a prompt and professional manner.
• Work closely with our sales and operations team to ensure timely delivery of products and services.
• Participate in customer service training.

• Proven experience in customer service, high call volume and upsells/cross-sells, preferably in a construction-related industry.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritise competing demands in a fast-paced environment.
• Proficiency in Microsoft Office and experience using CRM software.
• Highly motivated and able to work independently as well as in a team environment.
• Knowledge of construction materials (consumables) or related products would be ideal.

• $70k + Super + Profit Share Scheme
• Certified as a Great Place to Work®! Work in a fun and supportive work environment!
• Hybrid model - Work from home 2 days a week after successful probation.
• Great company culture & high employee engagement
• WHEREFIT discounts!
• Career advancement, personal training & development programs
• Dynamic and supportive Management & Team

Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Help create a home away from home

Sodexo is currently seeking a suitably qualified and experienced Mine Site Cleaner - Team Lead to join our team on our client's mine site at Stanmore – Poitrel.

This is a full-time position rostered 7 days on 7 days off - 9.5 hours per shift.

We are seeking local applicants doing drive in and drive out from Mackay or surrounding areas.

Who are we looking for?

Reporting to the Site Manager, you will supervise a small size crew, schedule works and audit check to ensure quality and compliance to the highest standards. Your job will involve detailed cleaning, dusting, vacuuming, mopping, and cleaning of kitchen and toilets. You will conduct all duties using appropriate cleaning methods, following cleaning policies and procedures and be able to complete them with in allocate time frames. You will be required to respond in a timely manner to any adhoc cleaning request that require urgent attention. 

The team focus will be to clean various rooms, amenities, and offices, collect and dispose of rubbish, maintenance of all cleaning equipment and chemicals and products are used and stored safely. 

To be successful, you’ll need:    

• Current open Driver's Licence is essential
• Supervisory experience within a mine site/village, hotel or resort preferably within a remote site environment
• Demonstrate effective leadership skills and techniques to motivate and manage employees
• Strong work ethic with a focus on providing outstanding service in order to meet contract obligations
• High level of knowledge and understanding of safety in the workplace and chemical handling
• Provide prompt and professional service when dealing with all stakeholders
• Excellent customer service and able to drive a high standard within the team to ensure that the services ares carried out to the client’s standards
• Time management skills, you must be be organised and possess a mature and professional approach especially during times of pressure

Why choose Sodexo?      

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. We are committed to providing opportunities for service attendants who are as passionate about excellent service as we are.

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many training, upskilling and development opportunities and an outstanding benefits and recognition program!    

How to apply?   

  If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.   

  What are you waiting for? Submit your application today and become part of the Sodexo family!