Total 22 senior manager job vacancies in NSW - Sydney - City & Inner West

• Develop good working relationships with client project management team and internal cost management team
• Gain a good understanding of the processes, tools and best practice templates used to meet our deliverables.
• Gain a good understanding of the terminology and ways of working within the retail sector.
• Providing client with cost advice for budget purpose including cost planning of upcoming projects   This may include site walks within NSW.
• Clearly understand our scope of service and carry out commission management functions at project level.
• Assist with the commission management of our commissions to assist in the successful delivery of our services.
• Integrate with full cost management and project management teams in NSW and support when required.
• Work independently and take responsibility for deliverables.
• Line management and mentorship.

• Newly created role with a focus on sustainable development goals 
• Working with highly regarded industry leaders 
• Hydrid work environment, blending of work from home and office 
• Can be based in Sydney or Melbourne 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role as the Senior Manager, Public Policy will seek to positively influence public policy in support of the best financial interests of Rest members. Working closley with the General Manager, Public Policy & Advocacy, this role has a focus on our sustainable development goals and may work across policy areas as diverse as superannuation policy, regulation of investments and taxation settings, and thematics as broad as Climate Change and Net Zero transition, clean and affordable energy, agriculture, social and affordable housing, decent work, gender equity and social and economic inequality

• Develop and maintain public policy positions that enhance member investment returns, working collaboratively with senior leaders and subject-matter experts across Rest.
• Prepare high-quality submissions, policy documents, white papers, and briefings on issues important to Rest and its members.
• Support the development of policy advocacy strategies to further Rest members' best financial interests, including engagement with government and industry stakeholders.
• Provide advisory and consulting support across Rest Investments to assist in the creation, application, and development of policy positions.
• Work collaboratively with various teams, including Communications and Community, Responsible Investments & Sustainability, and investment asset class teams, on policy-related responses to stakeholder enquiries.
• Maintain a comprehensive view of policy positions held by key stakeholders and industry bodies.
• Support advocacy strategies for policies associated with Rest's prioritised Sustainable Development Goals, including Gender Equality, Affordable and Clean Energy, Decent Work and Economic Growth, Reduced Inequalities, and Climate Action.

Do you want to become part of a new, fast-growing organization aimed at conquering the huge software and services market for the financial services industry (FSI)?

As a spin-off from SAP (a market leader in enterprise application software), SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. This gives us a head start to bring financial services to the next level with innovative software solutions and platforms. We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.

SAP Fioneer is a global company with subsidiaries in South Africa, Germany, Austria, Switzerland, UK, UAE, Canada, US, Brazil, Mexico, Japan, Australia, India, Singapore. Our rapid growth, great team and lean organization make SAP Fioneer a great place to accelerate your career!

YOUR ROLE

The SAP Fioneer Banking Functional Consultant will play a leading role in the SAP functional team within the Banking Business Unit. Many of our customers are installing or upgrading to the latest version of our software platform. There is a large demand for people who can help us work with our clients in converting their software to the latest version of the platform and at the same time identify and realise value adding business opportunities together with our clients.

You will be responsible for both sales and delivery of SAP Fioneer banking related projects. This includes sales and pre-sales activities of opportunity identification, pre-sales presentation and proposal writing and submission. You will be responsible for the quality of client interaction including thought leadership and guidance on industry best practice, while also playing a key role in the delivery and implementation of the required technical solution. You will follow project standards within established timeframes and at defined quality levels, and ensure projects are completed according to schedule and client specifications. This position is client-facing and requires travel to the client site as the project warrants.

You will work as a trusted technical advisor to our banking clients on their transformation journeys. On this path, you get the chance to play high visibility roles with hands-on experience with Fioneer banking product portfolio.

YOUR RESPONSIBILITIES & DELIVERABLES

You will provide the following technical advisory roles and services as part of SAP Fioneer Banking implementations:

• Work closely with bank's Solution Architects, Product Owners, and Scrum Masters in defining the scope of work to be delivered
• Providing SAP Fioneer Banking technical expertise to internal and external stakeholders
• Providing thought leadership on platform conversion options and methods towards the latest releases of our software (TRBK on S/4 Hana)
• Providing thought leadership on legacy system migration to SAP Banking platform
• Participate in development and implementation of the SAP Fioneer team strategy.
• Training and mentorship of junior resources.
• Maintain, enhance, and broaden knowledge and skills of SAP Fioneer Banking applications, industry technology best practices and developments.
• Interact with clients to provide them insights and possibilities within the Technology domain to help shape and craft their transformation journeys, with specific focus on the SAP Fioneer technical capabilities and integration patterns
• Use subject matter knowledge to advise the client on the most suitable options, including when to make use of standard capabilities or when customisation is required
• Functional knowledge in some of SAP Banking Modules like Deposit Management / Loans Management / Master Contract management is mandatory.
• Consulting knowledge and experience in evaluating customer requirements, and propose Solution / Architecture approaches.
• Proficiency in ABAP Technologies - ABAP Workbench, ABAP Data Dictionary, Report Programming, Data Migration, Screen Programming, SmartForms, Adobe forms, Authorizations, ALE/IDOC, Workflow, Web Dynpro ABAP, OO ABAP, Enhancements & Modifications.
• Recording of requirements from the specialist department, e.g. via workshops or coordination meetings, and creation of solution concepts as a basis for the implementation of software
• Create the necessary design and build artefacts
• Provide SAP Fioneer Design Authority for the approved scope of work
• Produce SAP Fioneer Technical architecture and design documents
• Produce SAP Fioneer Software configuration design documents
• Produce SAP Fioneer Software integration and interface design documentation
• Collaborate in integrating SAP Fioneer solutions into channels and downstream systems

• Bachelor or master’s degree in finance, computer science, technology, or engineering
• 10+ years of consulting experience in at least 3 of the SAP Core banking domains like Deposits, Loans, Master Contracts, Collateral Management & Payments
• Solid technology architecture knowledge and understanding, ideally in software or cloud solutions
• Proven industry relevant track record of in-depth knowledge of SAP Fioneer technical platform capabilities and functional capabilities, implementations, associated standards, practices and regulations
• Client facing service experience required. Engagement across stakeholders and ability to run information gathering and sharing sessions

SKILLS

• Solid SAP Fioneer Banking Technical project experience, including implementation, platform upgrade, legacy migrations and data migration
• A working knowledge of domestic and international banking domains
• Solid Business Writing Skills (business cases, proposals)
• Solid Presentation and Facilitation Skills
• Eagerness to learn and to take responsibility
• You demonstrate ownership and accountability in everything you do
• Positive attitude and customer-focused with strong interpersonal skills

• Collaborative culture with smart people in a fast-growing company
• Opportunity to shape the fast-changing financial services landscape
• Flexibility to work and gain experience in different areas of the company as you grow your career
• Fast-paced start-up culture with an experienced team, strong brand and an enviable customer portfolio
• Competitive compensation package according to your level of expertise and skills

Team

The Cloud Infrastructure Storage team is at the forefront of storage technology, managing and scaling advanced solutions to deliver exceptional service for internal teams and external customers. We are a collaborative, inclusive team where aptitude, attitude, and a passion for learning are highly valued. Join us for competitive compensation, comprehensive benefits, and an open, professional work environment that encourages growth and innovation.

Role 

As a Senior Storage Engineer in the Cloud Infrastructure Storage team, you will be instrumental in ensuring the performance, scalability, and reliability of our global storage environment. You’ll work alongside a technically diverse team of engineers, applying your expertise to solve complex challenges, optimize operations, and drive innovation.

What you get to do in this role

• Oversee the daily operational health of the global storage environment, including monitoring, troubleshooting, and resolving issues.
• Deploy and manage a worldwide fleet of storage systems to meet performance and capacity needs.
• Lead or contribute to strategic projects, such as storage migrations, capacity planning, and system upgrades.
• Serve as an escalation point for advanced technical issues, collaborating with internal teams and vendor support to achieve timely resolutions.
• Proactively identify and implement improvements in processes, procedures, and technologies to enhance efficiency and reliability.
• Stay current with emerging storage technologies and trends, applying new insights to the environment.
• Provide mentorship and guidance to less experienced engineers, fostering technical growth across the team.
• Actively contribute to documentation, ensuring processes and technical standards are clearly defined and consistently updated.

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Purpose of your role

As a Senior Data Engineer you will be responsible for delivering high quality data, maintenance, optimisations and solutions to support the data operations in OFX. Working across AWS and GCP, you will also be exposed to data ingestion, transformation, and warehousing. Working in an agile environment, you will provide technical expertise and support while delivering quality solutions to appropriate standards and accepted best practices. You will actively participate in the agile processes of the organization, positively contributing to discussions and team dynamics.

What you'll do

Your role will perform a range of data engineering and database administration tasks as part of a cross-functional data and insights team. Day to day you will:

• Create new data pipelines using infrastructure as code, and maintain/debug existing data pipelines which pull data from a variety of source systems
• Work within a wider engineering team, adopting and contributing to best practices for software development and cloud architecture
• Coordinate with various incident, engineering, and operations teams to diagnose and resolve any production issues which arise, communicating status updates to key stakeholders
• Turn resolutions into repeatable patterns which can be used to drive continuous improvement to our systems and processes
• Develop appropriate testing and monitoring, as well as providing handover and technical escalation support

We are seeking an experienced Operations Manager in Brisbane to provide strategic leadership and direction, driving profitability across our operations and contributing to the overall success of the Industrial & Environmental (I&E) division in Australia. This role focuses on managing financial, technical, and personnel aspects to consistently meet or exceed company and customer expectations.

Responsibilities include, however, not limited to:

• Provide leadership and direction to the Industrial Inspections division and ensure profitable operations.
• Provide HSE leadership ensuring that a zero-harm culture is facilitated throughout the business, acting swiftly in cases of non-compliance.
• Maintain and improve the safety performance of the division. 
• Ensure labour requirements are established to meet client needs at all times, maintaining profitable operation on a shift by shift basis, with focus on productivity improvement using KPIs to monitor progress and get results.
• Investigate opportunities to cross-sell within the broader SGS Australia business, offering complete and total service solutions to existing, new and potential customers.
• Visit all key customers, maintain relationships and deliver new opportunities.
• Translate business strategy into pragmatic action plans and execute.
• Develop new services/products and concepts for the business line.
• Monitor market for the development of new technologies and trends and make recommendations for business improvement.
• Identify and promote future business leaders.
• Draft, negotiate and secure contracts for local and international clients.
• Promote the image, capability and integrity of the company to clients.
• Manage pre and post contract commercial issues.
• Ensure the best quality of execution.
• Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity.
• Lead, coach and develop a business oriented team.

Job Description

Join our growing Real Estate Management Services team! We seek a driven candidate with recent experience in commercial property management. As a key player, you’ll oversee a diverse portfolio of North Shore assets, including commercial offices, industrial spaces, and retail properties. The objective is to strengthen client relationships, exceed expectations, and contribute to business success. 

You will successfully achieve this by undertaking the following key tasks:

• Handle daily tenant matters, address requests, and resolve issues.
• Maintain organized lease administration, financial procedures, and reporting.
• Oversee maintenance, repairs and compliance works.
• Manage rent collection, reconciliation, and arrears practices.
• Prepare operating and capital budgets, involving stakeholders.
• Oversee audits, negotiate leases, and liaise with solicitors for lease documentation.
• Maintain strong relations with stakeholders, specifically landlords and tenants.

SIXT Australia is on the lookout for a Full Time Duty Manager to join the team in Sydney.

This position can be located at either Sydney Airport or Sydney Suburbs (Artarmon, Brookvale, Hornsby) sites - please indicate your preference within your application. 

As a Duty Manager, you will provide day-to-day operational support for our frontline team and ensure high customer satisfaction. 

Your key responsibilities will include:   

• People and performance management including daily mentoring and coaching for the frontline team to maximise and drive sales 
• Maintaining a strong and positive focus on customer services to manage conflict and resolve customer concerns 
• Achieving targets and KPIs, and delivering high audit and compliance standard for the business 
• Reporting and daily fleet management 

Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.

We are a member of Accor, led by industry experts and now an opportunity has arisen to join our team as our Duty Manager, a luxury connoisseur who is guest and quality obsessed and has a genuine passion for the industry wanting to make their mark at the Sofitel Sydney Darling Harbour.

Reporting to the Front Desk Manager, you will oversee daily operations, ensuring our high standards of service are consistently met. You will lead a talented team, handle guest inquiries, and resolve any issues that arise, all while maintaining a welcoming and luxurious atmosphere.

Working for Sofitel Darling Harbour will give you opportunities for professional growth and development, a vibrant and supportive environment an and of course employee discounts and perks at our hotel and partner establishments.

If you are ready to take your career to the next level and be part of a prestigious team, please click on the apply button today.

Sofitel Brisbane Central is looking for a professional and motivated Maintenance Manager who will be responsible for managing a diverse team of engineering tradespersons, handypersons and external contractors. This hands on role is responsible for the day-to-day supervision of the team and reports to the Chief Engineer, providing support with the general operations of the department.

What you will be doing:

• Assist in leading a highly motivated engineering team including assigning daily tasks to ambassadors and managing numerous external contractors
• Set up and implement work request systems in all hotel areas
• Record daily plant and utility consumption readings, analyse consumption and report on findings
• Inspect and perform preventative maintenance on facilities, equipment and fire systems
• Play a key role in Work Health and Safety and sustainability including inspecting all areas of the property for safety issues and taking corrective actions.

As our next Front Office Manager you will:

• Lead the Front Office Team including Porters/Concierge, Guest Experience, Switchboard Operators, Reception and Assistant Managers in one of Sydney's largest Accor Hotels.
• Develop & empower your team of Heartists and work in collaboration with the Operational team to deliver peak moments to our guests
• Create welcoming places and memorable experiences not only for our guests but also for your team.
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the Operations Manager on loyalty recruitment, projects, reports and initiatives in the hotel and with the whole hotel team

The Account Manager will play a crucial role in driving revenue growth, fostering long term businesss relationships and maintaining client satisfaction across a portfolio of our golf course partners.  Relationship management will be at the core of this role, managing key partner clients, growing the accounts through up-selling products, driving revenue and retaining courses through adoption of best practises and use of our products and services.

Key Responsibilities
The Account Manager will be a key member of the Australian BRS Golf / GolfNow team that will build and contribute to business success by;

• Developing a well-rounded understanding of our Account Management philosophy, market and customer needs.
• Conduct regular check-ins and meetings with clients to review performance, gather feedback, and identify opportunities for growth.
• Developing advanced product and industry knowledge to be able to provide consultative advice and information to help our customers maximise use and adoption of our products and services, including upselling of new products and to secure and optimize tee time offerings to build attractive inventory for our platforms.
• Leveraging technical tools, platforms and quantitative data to inform proposals that ensure our clients derive maximum value from our services through establishing relationships, conducting account reviews and working closely with senior team members and management to understand and thereafter execute strategies to strengthen relationships and help golf course partners meet their success criteria.
• Devoting proportionate time, effort and a high level of communication touch points with high value/ potential accounts (including onsite visits when appropriate). Acting as a positive ambassador for our business products and services.
• Having a firm understanding of dynamic pricing and its place within the golf industry. Educating and implementing successful dynamic pricing strategies with our golf course partners
• Retaining clients and their long-term business through contract renewals and ensuring client satisfaction.
• Monitor account performance and identify opportunities for upselling or cross-selling additional products/services.
• Having the long-term success of our clients at the heart of all you do, ensuring these course partners are represented in a positive way on our platforms and within any communications.
• Being results focused in meeting and/or exceeding individual and department metrics and goals, as well as exercising accountability and a strong work ethic in managing a portfolio of clients to drive revenue and retention.
• Devote proportionate time, effort and a high level of communication touch points with high value/ potential accounts (including onsite visits when appropriate). Acting as a positive ambassador for our business products and services.
• Maintaining an accurate daily record of all activity using Salesforce
• Engaging with colleagues locally and internationally to understand and support the growth of a positive company culture, ensuring that core values and personal behaviours are consistently demonstrated and contribute to making Golf a Great Place to Work.

The Game Changers: 

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​ Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​ 

Life @ AP+: 

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life. We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it. 

The Role:

The purpose of the Platform Manager role is to take responsibility for technical support and focusing on operational matters.   The Platform Manager, is a critical role in ensuring successful timely technical support and management of all initiatives, including ownership of problem and risk management that could affect platform performance and capacity. In addition this role is instrumental in all forms of software currency management to ensure a 'Fit for Purpose' platform is available.

Primary Accountabilities, Duties and Responsibilities:

• Technical lead in Fraud, with supporting duties for Tokenisation. 

• Collaboration with all key functions across AP+ and support other projects to ensure the impact on the various services within our network are understood. 

• Provide SME support to internal teams, FIS, Feature Space and members. 
• Manage the delivery of assigned technology initiatives / work streams / significant work activities ensuring they are aligned with priorities and delivered within agreed time, budget and quality parameters.

• Coordinate and prioritise activities across development teams, providing guidance and support to team members to ensure their understanding of requirements and support expectations. 

• Effectively prioritise, manage and communicate risks with both internal and external stakeholders with appropriate mitigation plans. 

• Contribute to the setting up and ongoing running of the new practice areas.

We'd love to hear from you if have:

• A minimum of five years working in the payments industry, with a particular focus on the card rails. 

• Quickly absorb technical concepts, juggle multiple priorities and learn new skills. 

• Experience of platform technology is required. 

• Highly proficient in systems such as ServiceNow, Jira and Confluence. 

• Proven track record of working closely with technology vendors.
• Aptitude to articulate complex technical concepts in business language. 

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review each expression of interest within two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

The Manager, Contract Operations, is an integral member of UP&E, responsible for providing operational support to the UP&E APAC team across all categories (Toys & Hardlines, Fashion & Living and Food, Beauty & Care, Publishing). The primary focus will be driving operational excellence in the contract lifecycle, business development to drive growth, contract negotiations with key partners and to support both regional and country teams. We are looking for a true operational business partner to support all stakeholders (Legal, Finance, Controllership, Category, IT) to drive performance and execute business strategies. This is a high-profile role with regular exposure to senior and all levels of management. The qualified candidate must be able to multi-task and balance priorities on competing initiatives and be used to working within in a matrix organization. This position requires the individual to review and  process an extremely high volume of licensing deals.

This position will report to Los Angeles based Director, Contract Operations

Key Responsibilities

• Responsible for Contract Operations for UDX contracts globally with a special focus on the APAC region (Japan, Korea, Australia, New Zealand, Southeast Asia and India)
• Super-user of deal/revenue systems (Salesforce “CRM” and RightsLogic “RSG”).  Provide user training and services to category and other stakeholders
• Control point - ensuring compliance against deal guidelines, system data integrity (e.g. data inputted for drafting is complete; system data is consistent with signed contract) etc.
• End-to-end tracking of deals from deal memo to asset release / signed contract, including continual refinement of relevant reports – objective is to drive efficiencies and ensure the process is well controlled (including KPIs)
• Responsible for licensee profile creation and deal reconciliation in deal system to ensure accuracy for downstream processes
• Deal reporting – Refine existing and develop additional reports so the teams can manage their line of  business appropriately
• Ad Hoc projects / responsibilities within Operations as appropriate (e.g. Licensing Guidelines, Product Approval tracker)

Job Title: Program Manager - Process Standardization

Location: Sydney - Preferable not mandatory

Job Type: Full-Time / Contract

About the Role:

We are seeking an experienced Program Manager to lead and coordinate the process standardization exercise across multiple subprograms within our client’s large-scale technology platform modernization initiative. This role is critical to ensuring consistency, efficiency, and alignment across the enterprise, driving the successful transformation of our technology infrastructure.

Key Responsibilities:

• Program Coordination: Oversee and manage the process standardization efforts across various subprograms, ensuring alignment with the overall modernization strategy.
• Stakeholder Management: Engage with key stakeholders, including senior management, subprogram leaders, and external partners, to ensure clear communication and collaboration.
• Process Improvement: Identify, analyze, and implement process standardisation to enhance efficiency and effectiveness across the technology platforms.
• Standardization Framework: Develop and maintain a comprehensive standardization framework, including policies, procedures, and best practices.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure the successful implementation of standardized processes.
• Performance Monitoring: Establish metrics and KPIs to monitor the progress and impact of process standardization efforts, providing regular updates to senior management.
• Change Management: Lead change management initiatives to ensure smooth adoption of standardized processes across the organization.
• Training and Development: Provide training and support to subprogram teams to ensure understanding and adherence to standardized processes.

Qualifications:

• Education: Bachelor's degree in Business Administration, Information Technology, or a related field. A Master's degree is preferred.
• Experience: Minimum of 7-10 years of experience in program management, preferably with a focus on process improvement and standardization in a large enterprise environment.
• Skills:
• Strong project management skills, with a proven track record of managing complex, multi-faceted programs.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Analytical and problem-solving skills, with a keen eye for detail.
• Proficiency in project management tools and software.
• Knowledge of industry best practices and standards in process improvement and technology modernization.

Why Join Us:

• Impact: Play a key role in transforming our client's technology infrastructure and driving operational excellence.
• Growth: Opportunities for professional development and career advancement within a leading management consulting firm.
• Culture: A collaborative and inclusive work environment that values innovation and continuous improvement.

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

The Digital Media Manager will be responsible for executing and analysing Accor’s digital media strategy across the Pacific region, supporting the acquisition and retention of guests. The successful candidate will manage paid media campaigns, oversee media agencies, and collaborate closely with internal teams to optimize performance and deliver results aligned with key business goals.

This is a fixed-term contract role for 10 months.

Key Responsibilities:

• Media Strategy & Optimisation: Lead the execution and optimization of paid media strategies (including programmatic, display, and social media) across the Pacific. Monitor campaign performance, providing insightful reports and ensuring alignment with KPIs.
• Collaborate with Agencies & Partners: Strengthen relationships with media agencies, strategic partners (Google, Meta, Microsoft), and key publishers. Manage ongoing partner calls, share new opportunities, and drive media innovation.
• Cross-Regional Collaboration: Work closely with global media teams and local country teams to ensure alignment of business objectives and campaign strategies. Support the adoption of global initiatives while customizing for regional needs.
• Budget Management: Manage the media budget, ensuring effective use of resources across multiple markets and channels. Optimize spend to enhance campaign performance and meet financial targets.
• Innovation & Growth: Stay ahead of digital media trends and emerging technologies, supporting projects related to data-sharing, cookieless targeting, and new advertising channels.
• Team Leadership & Training: Lead and mentor in-country teams, fostering a high-performance culture, and supporting the ongoing development of team members.

The Opportunity:

Flywire is looking for a motivated and hardworking Account Manager to help with the delivery and execution of our solution to Small-to-Medium (SMB) partner institutions. This individual will execute scalable, efficient strategies to continuously improve and expand our client engagement to retain & maximise the value of these partnerships.

Key Responsibilities:

The SMB Account Manager (AM) utilizes data to understand, at scale, client profiles, needs & goals. They use this knowledge to ensure Flywire products and services are helping the client be successful. The AM executes scalable, efficient strategies designed to increase Flywire’s effectiveness on campus while providing accurate and timely issue resolution. They effectively communicate with client stakeholders through a mixture of data-led, targeted campaigns as well as direct engagement, in keeping with the long-tail strategy. 

AMs have a thorough understanding of Flywire products and services. Because AMs come to know their regional market & EDU sub-industries so well, they are able to identify additional ways that Flywire can serve certain account(s). In partnership with the Sales team, they ensure the client understands the further success that can be achieved with the appropriate, additional Flywire products and services. In doing so, the SMB Account Manager will:

• Protect and grow existing accounts by executing a scalable account management strategy

• Utilise data to systematically identify new revenue opportunities through existing products

• Collaborate with Sales to close new product opportunities which further unlock an account’s potential

Additional duties of the an SMB Account Manager:

• Support the execution of new client onboardings & new product deployments

• Work collaboratively with Client Operations to resolve operational challenges 

• Represent Flywire in webinars and in-person events as needed

• Be an active contributor to the development of the team, providing ‘on the ground’ insight

• Supporting the onboarding of new team members

• Contract renewals

• Senior BA to enable an enterprise-wide PPM tool 
• Collaborate as part of a project team through to implementation
• Work for an industry leader on a 6-month fixed term project

We are seeking a Senior Business Analyst with experience in enterprise-level Project Portfolio Management (PPM) tools to join our project team. You will collaborate with stakeholders to clarify business requirements, create user stories, and work closely with a small project team through to implementation. You will leverage your experience to optimize our PPM processes, drive strategic decision-making, and ensure successful implementation of an enterprise-wide systems PPM tool solution.

• Analyse and document business requirements for PPM tool implementation and customization
• Collaborate with stakeholders to identify opportunities for process improvement and efficiency gains
• Develop and maintain project portfolio dashboards, reports, and analytics to support executive decision-making
• Facilitate workshops and training sessions to enhance user adoption of PPM tools
• Conduct gap analysis between current and desired states of PPM processes
• Provide subject matter expertise on PPM best practices and industry trends
• Assist in the evaluation and selection of PPM tools and related technologies
• Support the integration of PPM tools with other enterprise systems
• Develop and maintain documentation for PPM processes, procedures, and system configurations

• Contribute to and support delivery of the Australia and New Zealand and Asia-Pacific marketing and business development plan, working with directors, sector specialists, external suppliers and business generation and marketing teams.
• Support the identification of key market trends, and support the translation of these into market reports, campaigns and initiatives that enable us to engage the market.
• Generate a drumbeat of news to provide consistent external profile for website, social media and EDM distribution.
• Create a pipeline of internal profile-raising content that is aligned to the Australia and New Zealand business plan.
• Develop and cascade our pipeline of brand raising activities to ensure we maintain a strong profile with both our current and target clients.
• Manage the production of key marketing collateral working with sector, key account leaders and campaign teams.
• Coordinate the identification, production and high-quality submission of industry awards.
• Support the development and coordination of external events such as roundtables and seminars.
• Coordinate our presence at industry events and conferences, ensuring return on investment from sponsorships, conferences and initiatives.
• Manage the execution and analysis of marketing initiatives and return on investment.
• Be the custodian of brand across Australia and New Zealand, including delivery of training and managing roll out of new templates or tools.
• Support and champion national and Asia-Pacific Business Generation initiatives both within your own team and nationally as appropriate.

Our exciting Digital Sales Account Manager opportunity is a hybrid role responsible for retaining and selling Experian's leading Digital Advertising Marketing solutions, that is uniquely placed to solve client needs. This is a growth area in our business with substantial upside and will suit a experienced operator that's comfortable selling larger complex deals that offer tailored data solutions involving our proprietary tech and expert consulting. This team operates to service sophisticated use cases of our data solution, from new product development, expanding partner services to ad monetisation growth. Global exposure with coordinating and learning from global networks and markets to learn and implement best practices for the ANZ market.

The Senior Cyber Analyst is part of Third-Party Tech & Cyber Risk, which is part of the Technology & Cyber Risk function within the Technology Business Unit. This role will support the manager in aligning to the strategy and execution of our third-party technology risk management, third party cyber security management, relevant technology and cyber clauses within the contractual management process and overall governance of technology third parties. This role is responsible for adhering to and identifying improvements to relevant frameworks, policies, practices and controls to maintain the risk posture within the appetite.

• Adhere to the Third-Party Technology & Cyber Risk Management Framework and support the delivery of associated strategy, target state roadmap, and supporting processes and procedures.
• Conduct in-depth risk assessments and due diligence on potential and existing third-parties to identify risks and compliance gaps.
• Engage third-parties based on the non-compliance and potential cyber security issues identified via continuous passive security posture management technologies. Conduct risk assessments and develop a plan with the third-parties to remediate non-compliance and/or potential security issues.
• Establish and maintain the governance structure for ongoing management of third-party relationships, including regular performance and compliance reviews.
• Collaborate with all technology teams to embed effective vendor management practices aligned to the TAL Procurement Procedure and Vendor Management Model.
• Identifying potential areas for improvement for vendor governance, enhancement and upgrade by maintaining a good working knowledge of all services provided to TAL business units.
• Assist with the assurance and compliance activities to demonstrate the effectiveness of Third-Party Technology & Cyber Risk Management function. Address the corrective actions and resolve gaps identified during the assurance and compliance activities.
• Support and assist with the negotiation, implementation, and management of technology and cyber clauses in the third-party contracts with the Legal. Uplift those technology and cyber clauses in the contractual terms in line with regulatory and threat environment changes, as needed.
• Monitor and report on third-party compliance with technology and security requirements as well as their performance against contracts, and coordinate the corrective action, as needed
• Develop and deliver training to internal stakeholders on Third-Party Technology & Cyber Risk Management practices

About Us :

Australiance is committed to becoming the #1 growth partner for promising startups and SMEs with global ambitions. 

• We take pride in doing our best every day to support Australian and international companies' growth by connecting them with the right talents, partners and investors
• We daily live our values of CONNECTEDNESS - SERVICE - TRUST - DIVERSITY - PARTNERSHIP
• Australiance group is made of several brands and 5-star service offering:

• Australiance Talent (since 2016): We provide international talent acquisition solutions for innovative SMEs & Startups looking for top talents in Australia and Asia Pacific
• Australiance Network - Startup&Angels (since 2016): We connect startups, entrepreneurs, investors, mentors and experts together through a membership program, an online community & global networking events in Sydney, Melbourne, Hong Kong, Singapore, France, Africa…
• Australiance Access: We enable international companies to start and grow their footprint in Australia and Asia-Pacific by providing Market Entry Consulting, Business representation and Business Set up solutions
• Inautalent (since 2024): We provide talent acquisition and international expansion solutions for innovative SMEs & Startups looking for growth in France, Europe and Africa

Role Overview :

We are seeking a proactive and strategic Marketing and Community Manager to lead our Australiance group marketing initiatives and Startup&Angels community engagement efforts. In this role, you will drive brand awareness, build and nurture our community, understand member needs, and deliver successful partnership projects.

Key Responsibilities :

1. Australiance Group Marketing:
• Develop, implement, and update the Australiance marketing plan to increase brand awareness, drive user acquisition and retention, and promote customer loyalty.
• Analyze and report on key metrics (e.g., user engagement, retention, referral rates) to inform marketing strategies.
• Support process improvements and tool implementation, including CRM systems, shared drives, and proposals.
• Train and provide guidance to junior team members, including interns and new starters, on tools like ActiveCampaign and social media best practices.
2. Startup&Angels Community and Event Management:
• Build, nurture relationships and grow membership with existing and new community members through one-on-one meetings, workshops, and consistent communication.
• Onboard new partners identified and signed by Partnership Manager
• Execute event design, planning and organization, ensuring smooth event logistics and content creation to keep the community engaged and expand its reach (e.g., podcasts, newsletters).
3. Project Delivery & Partnerships:
• Work closely with partners to deliver impactful projects that align with their goals and the needs of the community.
• Ensure high-quality execution of partnership deliverables, from planning to post-project evaluation.

• 3–5 years of experience in marketing, community management, or related fields.
• Proven track record of developing and executing marketing strategies that drive engagement and growth.
• Strong interpersonal skills with the ability to build and maintain relationships with diverse stakeholders.
• Experience in event management and content creation (e.g., newsletters, podcasts).
• Excellent organizational and project management skills, with the ability to multitask and meet deadlines.
• A self-starter attitude with a passion for community building and making an impact.

• Be a part of a purpose-driven organization helping startups and SMEs succeed globally.
• Lead marketing and community initiatives with room to innovate and grow.
• Opportunities for career progression, with a clear path to becoming the Head of Marketing among other exciting opportunities locally and internationally as the group grows
• Work in a collaborative, flexible, and dynamic environment.