Total 10 qa specialist job vacancies in Smithfield, New South Wales

QUALITY MANAGER (maternity leave position)
Contemporary Catering has been providing specialist food, hospitality and support services to residents and customers, predominantly in the Aged Care sector throughout Australia, since . Our team works hard to provide nutritional food and great service to our customers. Our aim is to blend our team with the facility team, building long term relationships to provide a stable and responsive food service to enhance the outcome for our customers.
About the Position

12-month position (Maternity leave cover) commencing in January
Full time hours, based at our Bayswater support office (occasional travel to sites required)
Work in conjunction with our teams to improve systems and operations
Develop policies and procedures
Report writing and communicating outcomes
Provide assistance and follow through with effective problem solving and corrective actions
Oversee the internal audit team
The ideal

... Click here to view more detail / apply for Quality ? QA Manager

Company Overview:

BizCover has got small businesses backs when it comes to insurance! Small businesses need insurance to protect their livelihoods.  They need insurance in a fast, easy to understand format and that’s why they need BizCover. So what makes BizCover stand out from the crowd?

The Team:

The Risk and Compliance team basically does what it’s name suggests – we advise the business on matters of risk strategies and mitigation and compliance obligations. Reporting directly to the Head of Risk and Compliance you will work in a team that is responsible for the Quality Assurance, Dispute Resolution and the Compliance function across all BizCover channels and geographies.

Duration: 6 months fixed term contract (Opportunity for Perm)

The Role:

Reporting into the Head of Risk & Compliance, the QA & Compliance Manager has two main accountabilities namely leading the QA team including ensuring the adequacy of the QA framework, and overseeing compliance across the business.

They will be responsible for providing guidance and support, across the company on compliance related matters. They will ensure we are compliant with our regulatory obligations and AFSL, by ensuring our internal compliance, monitoring & supervision and risk frameworks are in place and being adhered to.

They will also be managing our Third Party Risk Management Framework including contract review, maintenance of the supplier calendar and sanction screening.

This role will also support the team with dispute resolution working with stakeholders across BizCover to ensure fair and timely outcomes for our customers. The role requires strong leadership, attention to detail, and the ability to embed compliance into operational and strategic activities across BizCover.

Day to day responsibilities:

Compliance:

• Implement and promote BizCover’s risk and compliance policies and practices
• Monitor and ensure compliance and QA frameworks are current and adequate
• Ensure compliance with regulatory frameworks, review and/or establish a compliance manual including process implementations, insurer compliance along with regular auditing processes
• Provide strategic compliance and risk advice to the business on current business, new proposals or business change
• Manage all legal matters and issues including intellectual property, contracts, binder and partner agreements, employment related issues, policies and any items that require general compliance input
• Compliance sign off on agreements and the management of the supplier calendar (a source of truth of all arrangements with workflow capability)

• Conduct/manage induction training on compliance and QA and review of staff training
• Manage Sanctions screening
• Working with our technology and operations teams to embed compliance frameworks and processes into systems and operational processes including AI implementations
• Internal and external policy end-to-end management (including creation, reviews and reporting)
• Create, implement and periodically review quality management documents which meet ISO 9001 standards.
• Assist with end-to-end complaints handling in line with policies and procedures, ensuring adherence to regulatory frameworks.

• Monitor legislative changes, assess their impact on the business, and review or develop processes and policies to ensure compliance and operational efficiency.
• Assist and partake in periodic audits initiated by insurer/s and/or internally.
• Facilitate end-to-end breach and incident management by leading project teams, maintaining the incident register, tracking incident status to resolution or completion, and driving the remediation of breaches and incidents.
• Review and optimise customer communication journeys, including emails, SMS, and letters, to ensure clarity, accuracy, and alignment with product updates, insurer changes, or incident remediation efforts.
• Review marketing materials and content to ensure compliance with regulatory standards, including AFSL requirements, and alignment with legal and risk obligations.
• Establish and maintain open channels of communication with insurer compliance teams to facilitate collaboration, address compliance matters, and ensure alignment with regulatory and business requirements.
• Manage compliance committee operations, including preparing reports, agendas, and minutes, distributing outcomes to the Executive team, and monitoring actions to ensure timely completion and accountability.
• Provide guidance and support to call centre and operational teams to ensure customer and third-party enquiries are handled in compliance with regulatory requirements and internal policies.

QA:

• Management of the QA team (1x QA Team Lead, 4x QA officers & 1x Risk and Compliance Graduate).
• Oversee reporting on QA performance and compliance (e.g. QA reporting).
• Prepare management action plans to address key compliance issues and risks identified through the QA process.
• Creation and review of call centre scripting and QA scoring across sales, service, claims and retention teams .
• Lead Oversee the QA calibration sessions with the call centre teams
• Provide insights into the performance and risks arising from our operations (technology and call centre).
• Act as the primary point of contact for escalated QA matters, providing guidance, resolution, and ensuring alignment with compliance and quality standards.
• Manage end-to-end projects relating to QA and/or directly impacting QA deliverables.

How will I be measured?

• Existence of up-to-date QA and compliance frameworks including documentation of processes
• Passing of ongoing audits
• Meeting KPIs with regards to QA
• Advancement and embedment of our compliance automation frameworks
• Timely resolution of complaints
• Over time the reduction in the reoccurrence of the repeated complaints through the identification of root causes via the QA process

What do I need to be successful? 

• Law degree
• A minimum of 3 years post qualification experience in insurance law and/or financial services law
• Strong attention to detail
• Ability to prioritize and manage competing demands and time frames
• Ability to work with a wide range of people in a collegiate and responsive manner

• Hybrid working model with flexibility to work from home up to 3 days a week and a minimum of 2 days a week in the Sydney CBD office.

• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity.

Come and be a part of our journey as we foster a diverse and supportive atmosphere where everyone can flourish and showcase their distinct skills. Constantly strive to be the best we can, we look for people who are –

Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their teammates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants to do better

Diversity of employees makes for a creative and fun workplace. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity. 

We provide the benefits you expect from a leading national company, but what makes us different?
Rewarding Work - Being leaders in our industry, we offer a diverse, fast-paced work environment
Our Culture - We offer the career opportunities of a large company with the tight knit family feel of a smaller team
Loyalty - We want to see you reach your potential and we would like to help you get there!
About Us:
National Pump & Energy (NPE) are proud to be leaders in the provision of pump, power and water treatment solutions. As an industry leader our reputation has been built on products and services delivered by people who are passionate about quality, reliability, and attentiveness.
About the Role:
If you are looking to join a dynamic work environment, this may be the perfect opportunity for you. We are looking for ... Click here to view more detail / apply for Sales Specialist

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first - one bowl at a time.

Today, we are proud to share we’ve served 50 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 250+ pet-obsessed people and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to increase the lifespan of dogs and cats.

The Opportunity

Lyka is growing quickly, and no two weeks are the same. Our Customer Care team are on the frontline to our customers, answering enquiries and proactively solving any issues that arise. The team also contribute to process improvements that enhance customer experience.

Role responsibilities

• Be the first point of contact for our customers (we use livechat, phones and emails as our primary Customer Care channels)
• Resolve customer issues around their account, orders and deliveries and advise customers on a variety of dog nutrition and wellness questions
• Work with Lyka’s operations team to ensure all customer order and delivery requests are executed
• Assist in developing and improving Lyka’s Customer Care knowledge base content
• Foster a growth-oriented, positive and high-performance culture that motivates employees and is aligned to the company's mission
• Live and work in accordance with Lyka’s values and principles at the workplace

• Exceptional customer service skills - helpful and positive attitude and always looking to go above and beyond for customers
• Well-versed verbal and written communication skills with strong English and grammar
• Proficient in using a computer, touch typing and able to learn new tools / systems
• Organised with high attention to detail
• Willingness to learn new topics, such as dog nutrition and wellness
• Resilient, high sense of ownership and comfortable with a fast-paced environment
• Previous experience in a contact center role is preferable
• Must be able to be rostered across a 7-day working week (rotating roster)
• Must love dogs

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.
• Work for a sustainability focused company - we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• Up to 18 weeks of paid parental leave top-up.
• Wellbeing assistance and tools to take care of your mental and physical wellbeing so you can do your best work.

• Hybrid working - 3 days per week in office. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required during your onboarding.
• Pupper parent support to care for your furry friends - flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion.

We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.

Come and join us at our Vulcan site in Smithfield, we would love to have you.

What you will be responsible for:

Procurement Planning

• Develop and implement sourcing strategies for stainless steel materials (eg sheets, coils, plates, pipes, etc) based on Business requirements and sales strategies

• Ensure the availability of materials to meet sales projections whilst minimizing excess inventory.

• Be a key stakeholder in analysing and influencing re-order quantities

Supplier Management

• Identify, evaluate, and maintain relationships with international suppliers

• Conduct supplier performance reviews and manage continuous improvements

• Source new Suppliers for cost efficiency and innovation, whilst ensuring high-quality standards

Negotiating & Contracting

• Negotiate pricing, payment terms, and contracts as needed, with suppliers to secure favourable terms without comprising quality and lead times

• Prepare purchase agreements and monitor compliance with contractual terms

Market Analysis

• Monitor market trends, commodity prices, and supply chain risks affecting stainless steel procurement

• Provide timely market intelligence to inform decision-making and optimize sourcing strategies

• Compliance & Risk Management

• Ensure procurement activities align with company policies and government regulations

• Proactively address risks related to quality, logistics, and pricing fluctuations

Collaboration & Reporting

• Work closely with Branch Unit Leaders, Finance, Shipping Team, Warehouse Teams and Freight Forwarders to align Business Plans to operational needs.

• Prepare regular reports on procurement metrics, supplier performance, cost savings and continuous improvement initiatives.

• 3-5 years experience in procurement or purchasing, preferably with exposure to stainless steel, but not essential

• Strong knowledge of supply chain management and sourcing practices and processes

• Excellent negotiation, influencing and analytical skills

• Effective communication and interpersonal skills with the ability to collaborate across departments and Divisions

• Ability to manage multiple tasks under tight deadlines and adapt to changing market conditions

• Out of the box thinker with the ability to problem solve

• Professional but relaxed company culture
• Generous parental leave policy
• Employee Assistance Programme

Ongoing (Permanent)
$158,372 to $165,572
All CASA office locations

The Role This is a unique opportunity for someone with specialist knowledge and experience in the management of civil airworthiness approvals and the delegation and authorisation of CASAs regulatory powers to external individuals to make certain approvals on behalf of CASA.  These airworthiness approvals include certificates of airworthiness, special flight permits, minimum equipment lists, and certain specialist maintenance approvals. The Airworthiness and Engineering Branch is responsible for policy, legislation, guidance material, internal procedures and processes for all elements of the airworthiness domain, as well as; aircraft certification; regulatory services and surveillance of design and production approval holders; monitoring and addressing unsafe conditions of in-service aircraft; and maintaining Australia's airworthiness obligations under the Chicago Convention and other international agreements. The position requires working across a number of different business areas within CASA, management of CASA airworthiness
... Click here to view more detail / apply for Delegate Management Specialist

DISCOVER A BRIGHTER FUTURE  At South32, were meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world. As a collaborative, caring and inclusive company, theres no better place to make a genuine difference. Together were making a positive, global impact that has the potential to change lives. Whatever career path you choose, well support you every step of the way to learn, grow and succeed. So join us, step towards a brighter future and leave your legacy. ABOUT WORSLEY Are you looking to be home every night? If so, this is your opportunity to live, work and play a short drive from stunning coastlines, scenic trails and the food and wine heartland of the west.  Located in the picturesque south-west and Peel regions of Western Australia, South32 Worsley Alumina is on a journey to become
... Click here to view more detail / apply for Specialist Assurance

Reference Number: S

Closing Date:

Employment Type: Permanent Full Time


Specialist Operator (Truck and Dog Trailer)
Location:  Tamworth
THE OPPORTUNITY

Primarily to expertly operate a Truck and Dog trailer combination
Apply specialist skills in the operation of heavy plant and equipment.
Carry-out daily maintenance for purpose-built plant and trucks.

 COULD THIS BE YOU?
To be successful in this role you will hold a current HC Drivers licence. Display high levels of integrity whilst being reliable. Having a forward-thinking risk adverse, safety approach, will be advantageous, as well as being respectful to others.
The Specialist Operator (Truck and Dog Trailer) is responsible for:

Operate a range of plant and equipment
Engineering infrastructure construction & maintenance
Working with minimum supervision
Monitoring and maintaining a safe workplace
Following safe

... Click here to view more detail / apply for Specialist Operator ? Truck & Dog Trailer

ORCHID EMPORIUM PTY LTD
ABN 42 629 193 844
Address: 9709 Princess Highway Allansford VIC 3277

Salary: $80,000 + superannuation

Position: Full Time Nursery Person (Orchid Specialist)
Supervisor Level
Working hours: Minimum 38 hours per week

The Company
We are an Australian family owned business, growing orchids from tissue culture and in partnership with our suppliers from Taiwan, bringing natures beauty to you.

Specialising in Phalaenopsis and seasonal supplier of Cymbidiums, Oncidiums and Dendrobiums. We grow the plants we would want in our own homes. Orchids inspire awe. They’re simple and elegant. We carefully attend to each orchid’s health, vigor and flowering cycle for optimal quality and longevity.

The Position
As the company takes care of various Phalaenopsis and seasonal supplier of Cymbidiums, Oncidiums and Dendrobiums, we employ the relevant staff, especially personnel with knowledge of the same who can provide a staple and reliable nurturing services for our specialist products. This includes supporting staff like Nursery Person who care for our products in keeping them watered, maintained that are fit for our wholesale. As a Nursery Person, one is required to perform qualitative and holistic services including but not limited to ones identified below.


Duties & Responsibilities:
• Setup seeding needs on single and batch pots, adding specific soil, hydrogenated water or other specifications like bulb size, heat level, and wire cuttings for sprouting direction
• Graft growing trees and shrubs as per required fittings and size requested or mandated by clients or management
• Transfer pots to greenhouse or specific bulb setting to stimulate growth and sprout
• Water plants using manual tools and set interval of automated watering equipment within standard or specified periods
• Document single and batch samples of seedlings, soils and procedures done for accounting, accountability and research purposes
• Organised plants / seedlings / pots in proper order and as per procedural layout, including packaging them properly for safe transport
• Maintain a high level of customer service
• Making rounds and keeping all stations maintained between deliveries
• Willingness to work independently or as part of a team
• Willingness to improve knowledge within horticulture
• Operating potting machine & mulch machine
• Supervise trainees and other casuals.


The Skills & Qualifications & Languages
At least two years’ work experience working as a Nursery Person (Orchid Specialist) in a wholesale production setting.
Working with Phalaenopsis and Cymbidiums, Oncidiums and Dendrobiums essential.
Languages: English and Chinese (for overseas Taiwan supplier)


Please send your CV to [email protected]. Please include the job role title in your email.

Are you ready to lead and transform procurement strategies within a dynamic industry leader? Join our client, a trusted name in the industrial equipment sector across Australia and New Zealand, as they seek a Strategic Procurement Specialist to elevate procurement practices, mitigate sourcing risks, and drive sustainable growth
 
Why Join Us?
Location:  South-Eastern Suburbs
Industry Impact: Work with an established provider of industrial equipment spanning AUS/NZ.
Influential Role: Key role contributing to business-wide success in procurement and sourcing strategies.
 
Your Role & Responsibilities


Strategic Development: Collaborate with the Head of Operations to craft and execute an innovative procurement strategy aligned with company objectives.
Supplier Excellence: Build and maintain a robust supplier management framework encompassing pre-qualification, on-boarding, and performance assessment, while fostering strong partnerships and negotiating competitive terms.
Risk Mitigation & Cost Efficiency: Implement sourcing strategies that optimise costs, enhance profitability, and proactively identify
... Click here to view more detail / apply for Strategic Procurement Specialist ? Shape the Future of Procurement Excellence!