Total 597 product management job vacancies in Sydney

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.

Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.

Due to rapid growth and expansion we have an exciting opportunity for a Senior Product Developer to join our team!

We are looking for a motivated, enthusiastic individual to support the Product Development team in all aspects of design, sampling & production processes.

Think this could be you? Apply below!

Key Responsibilities:

• Act as a part of the Product Development team to ensure the business is keeping ahead of trends and staying relevant
• Submit tech packs and communicate with suppliers on product specifications & enquiries, from sample stage through to bulk production
• Attend weekly fittings & ensure garment tech standards are maintained
• Manage samples on a daily basis and ensure all comments and supplier relationships are handled professionally and efficiently
• Assist the team with measurement specs & tech packs for production.
• Approval of lab dips, strike offs & trims
• Improve the products being developed by conducting market research & trend forecasting
• Approve garment graded specs for bulk production
  

• Qualifications and 2+ years’ experience in a Product Developer/Garment Tech based role - Bachelor’s degree is preferred, however raw talent, attitude and skills are always highly valued
• Knowledge of garment production, textile manufacturing and understanding of garment specs, garment grades and general garment technician function
• A passion for design & style
• High level of understanding in garment development
• Exceptional organisational skills
• General skills in Google Sheets/Excel
• High level of accuracy & attention to detail
• Can work autonomously as well as part of a team
• Regularly creating and taking advantage of learning opportunities; uses newly gained knowledge and skill on the job through their application
• Strong communicator and clearly conveys information and ideas in a focused, appropriate and effective manner

• Rosebery location, walking distance from Green Square train station
• Amazing offices including an onsite gym + onsite Pilates classes
• Kitchen stocked with loads of goodies
• Generous monthly clothing allowance + ongoing discounts
• Fun events throughout the year
• Amazing career progression available

Please note only shortlisted candidates will be contacted.

About ARC’TERYX

Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production.​

The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way.​ Timeless quality, intuitive design and simplicity result in unrivaled performance at the point of extreme need.​

Our Benefits

• A generous team discount, not only with Arc’Teryx, but other affiliated brands with Amer Sports 
• A generous product allowance to complete the look and feel of being an Arc’Teryx team member
• Competitive remuneration and a great bonus scheme
• Access to an Employee Assistant Program to support your health & wellbeing
• Continuous on the job training, development opportunities to support your career growth
• Be part of a global business with great career pathways and opportunities across multiple brands

About the Opportunity

• Fostering connection in all guest interactions from product education, processing purchases and supporting our guests on warranties or damaged goods
• Supporting in store events, inventory counts, replenishing product and ensuring the store stays clean and organised
• Provide feedback and suggestions on merchandising to enhance guest experience and sales
• Collaborating with your team and leaders in an open and positive way
• Deliver best in class experience to our guests through education, service and culture
• Build a strong understanding of our products and seamlessly weave this into your guest interactions
• Be a brand ambassador and elevate the guest experience wherever possible

About You

• You have two or more (2+) years of retail sales experience
• You are passionate about delivering exceptional customer service
• You love to have fun at work, but hold yourself accountable to what is required of you
• You have outstanding verbal and written communication skills, and a deep understanding of your impact
• You are self-motivated, and enjoy problem solving
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fuelled by curiosity and acceptance. 

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Are you passionate about creating exceptional digital experiences and leading talented design teams? We're seeking a Product Design Lead to join Squiz and shape the future of our Digital Experience Platform (DXP).

As our Product Design Lead, you'll combine your leadership skills with deep UX/UI expertise to guide our distributed Product Design team in creating impactful solutions for the Squiz DXP. You'll play a crucial role in driving design excellence while contributing to product strategy and fostering cross-functional collaboration.

Key Responsibilities

You'll be responsible for leading and mentoring our geographically distributed design team while maintaining hands-on involvement in design work.

Your role will include:

• Building and nurturing a high-performing design team that delivers user-centered solutions aligned with business goals
• Driving consistency and excellence across our product suite through strong design leadership and mentorship
• Collaborating with product management and engineering teams to ensure seamless integration of design solutions
• Establishing and refining end-to-end design processes, from research and ideation to testing and implementation
• Contributing to product strategy as a key member of the product leadership team
• Championing user research initiatives to inform design decisions
• Work with the design team to develop and mature the Squiz Design System, tools, and best practices
• Working hands-on in Figma and other design software to support the team and deliver design outcomes for your own initiatives

Qualifications

• Proven experience leading and mentoring design teams, particularly in a distributed environment
• Deep understanding of user-centered design methodologies and usability principles
• Strong track record of delivering complex design solutions in enterprise software
• Excellence in fostering cross-functional collaboration and communication
• Experience with design systems, contributing to their evolution and scaling across platforms
• Strategic thinking ability with a focus on balancing user needs and business objectives
• Background in the DXP market or similar enterprise software (preferred)
• Proficiency in design and prototyping software, with the ability to co-design and iterate with cross-functional teams

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland. Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We understand the effort it takes to apply for a role. We are committed to respond to each and every applicant, successful or not.

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.

Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.

Due to rapid growth and expansion we have an exciting opportunity for a Junior Product Developer to join our team!

We are looking for a motivated, enthusiastic individual to support the Product Development team in all aspects of design, sampling & production processes.

Think this could be you? Apply below!

Responsibilities:

• Act as a part of the Product Development team to ensure the business is keeping ahead of trends and staying relevant
• Assist the team with measurement specs & tech packs for production
• Ensure garment tech standards are maintained and a high degree of attention to detail
• Maintaining the sample racks in a clean, organised & professional manner
• Manage samples on a daily basis and ensure all comments and supplier relationships are handled professionally and efficiently
• Random quality control checks of bulk orders delivered to the warehouse
• Improve the products being developed by conducting market research & trend forecasting

• A passion for design & style
• Basic understanding of garment development
• Exceptional organisational skills
• General skills in Google Sheets/Excel
• High level of accuracy & attention to detail
• Can work autonomously as well as part of a team
• Regularly creating and taking advantage of learning opportunities; uses newly gained knowledge and skill on the job through their application
• Strong communicator and clearly conveys information and ideas in a focused, appropriate and effective manner
• Ability to manage a high workload and be able to work to tight deadlines
• Strong Communicator- ability to form relationships across the business

• Monthly clothing allowance + ongoing discounts
• Amazing office with high quality facilities + great work culture
• Onsite Gym + regular onsite yoga classes
• Great long term career opportunities within one of Australia's fastest growing fashion companies

insightsoftware is seeking a Solutions Engineer reporting directly to the Director of Solutions Engineering. This position will handle product demonstrations, pre-sales support and partner enablement for our budget consolidation business unit. The ideal candidate will bridge the gap between our sales and post-sales teams, providing expert guidance to prospects on how our products can address their specific business challenges. You should have a consulting mindset and experience mapping customer requirements to software solutions. This is a remote based role.

Primary Responsibilities:

• Technical Expertise: Develop a deep understanding of our solutions, including features, benefits, and competitive advantages.
• Client Engagement: Collaborate with the sales team to identify client needs and tailor presentations that demonstrate how our solutions can meet those requirements.
• Product Demonstrations: Conduct compelling product demonstrations, highlighting the value and capabilities of our offerings to both technical and non-technical audiences.
• Solution Design: Work closely with prospects to design custom solutions that align with their business processes and objectives.
• Proposal Development: Assist in crafting detailed proposals and responses to RFPs, ensuring technical accuracy and alignment with prospect needs.
• Feedback Loop: Gather insights from prospect interactions to inform product development and enhance our solutions.

This role reports to the Senior Director, Global Employee Customer Management Leader.

The successful candidate will be responsible for day-to-day operations of a well-established regional SME team within our Global Customer Support organization.

This includes providing in-person leadership to managers, technical support engineers, interfacing with Development on customer impacting enhancements and fixes, recruiting and development of support staff, and meeting or exceeding SME team key performance indicators.

The successful candidate will also have responsibility for leading efforts in developing and implementing world class technical support services, knowledge base content, best practices and methodologies to deliver unsurpassed service and support.   

Responsibilities 

• Listen and drive the best possible internal employee experience and to recruit and retain the best technical talent possible
• Partner with local leadership both within and outside the support organization to provide an exceptional Customer and case support experience including real-time phone and web channels
• Develop and effectively drive local initiatives to help meet our Global Customer Support objectives as measured through key results including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), aging backlog, NPS, engineer productivity, and to keep customers informed through the case relief process Responsible for People Management, including managing multiple managers, hiring, improving productivity, promoting employee morale, allocating and utilizing resources efficiently, motivating teams, and managing attrition and training.
• Participate in and provide oversight to Change Management as it relates to Customer and Technical Support.
• Own and bring to conclusion, customer escalations by working with cross-teams in Support, Development, and Operations teams
• Drive daily case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with internal and external customers.
• Understanding the ServiceNow platform and its components
• Manage major operations outages and communications to the customers. Participate in weekend and holiday on-call rotation as required.
• Evaluate current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement. 
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and customer focus.
• Manage the company’s and department’s vision, goals, mission and values. 

Overview of the role:

To manage balance sheet risks and maximise the value of our investment assets, TAL is expanding its investment capabilities including the implementation of a new Target Operating Model. This is an exciting role, offering the ability to build capability, shape outcomes and add significant value. The role will work closely with the Head of Investments (general account) & ALM and be responsible for investment strategy and portfolio management. The focus will be rates and credit investments and will require a strong understanding of asset-liability management and life insurance regulatory capital standards. 

Key Accountabilities:

Investment strategy

• Clarifying investment objectives and quantifying risk appetite including via senior executive and/or Board workshops
• Designing capital efficient, liability-driven, investment strategies that achieve investment objectives
• Providing advice to Risk on appropriate targets and limits
• Portfolio structure design including the optimal mix / diversification of strategies / exposures
• Provide advice to the business on investment elements of product design (including Retirement Income)
• Analysis of competitors’ investment strategies and performance

Portfolio management

• Investment risk management, ensuring ongoing compliance with limits
• Investment manager benchmark design
• Investment market and economic research
• Dynamic exposure management including active credit and duration positioning
• Derivative overlay implementation when applicable (including CDS and bond futures)

Collaboration and stakeholder engagement

• Draft Board and ALCo papers
• Present to various internal forums and executive committees
• Interact with senior executives including the CFO, Appointed Actuary, Chief Risk Officer, etc.
• Ongoing collaboration with external investment managers and where necessary provide robust feedback and challenge
• Provide advice and mentorship to the broader ALM team

This role is our first Product Marketing hire and is suited to an entrepreneurial individual with the desire to be a part of an early stage startup. Reporting into our Head of Product, you’ll collaborate with Marketing and Sales teams to effectively communicate the Budgetly product to prospects and customers.

Some of the main responsibilities you’ll have:

• Lead cross-functional efforts to develop go-to-market (GTM) strategies and drive product adoption.
• Craft differentiated messaging and deliverables to support product launches.
• Manage and refine launch processes, including communications strategies and internal training.
• Partner with Sales and Marketing to create campaigns for lead nurturing, pipeline acceleration, and retention.

This role is initially 4 hours per week for equity only.

About Us

Spacetalk is an Australian technology company dedicated to creating innovative and life-enhancing connected wearables, mobile services, and software for families and seniors. Alongside our award-winning wearables, we operate Spacetalk Mobile, an MVNO service that ensures seamless connectivity for our users. As we transition from a hardware-led business to a software-first SaaS model, we're leveraging data, sensors, and predictive analytics to deliver even greater value. Our products and services enable people to stay connected, safe, and engaged no matter their age or stage in life. With a growing global presence and an expanding product line, Spacetalk is rapidly evolving as we scale our international footprint. 

About The Role
As the Product Marketing Manager, you will play a pivotal role in driving retention and growth for Spacetalk Mobile (MVNO). Reporting to the VP of Marketing, this is a high-impact, high-accountability position within a turnaround environment where results matter. Direct telco marketing experience, expertise in regulatory compliance, and an awareness of industry standards are essential to succeed in this role. You’ll be responsible for owning and executing all marketing activities for the MVNO business, including campaign planning, offer development, pricing strategies, and customer engagement. You’ll collaborate closely with cross-functional teams to deliver campaigns that resonate with our customers and achieve our business objectives. 
 

What You'll Do:

• Retention and Growth Campaigns: Plan, execute, and optimise customer retention and acquisition strategies, ensuring alignment with business goals. 

• Data-Driven Marketing: Leverage customer insights and analytics to design effective Klayiyo campaigns and targeted messaging. 

• Pricing and Offers: Develop and manage pricing strategies and promotional offers to optimise ARPU and customer satisfaction. 

• Cross-Functional Coordination: Work closely with product, sales, and engineering teams to ensure cohesive marketing initiatives. 

• Customer Experience: Enhance customer lifecycle communication and engagement to improve retention and reduce churn. 

• Performance Tracking: Measure, analyse, and report on campaign performance, identifying areas for improvement and scaling successes.

You are a self-motivated professional with a passion for leveraging technology to create meaningful customer experiences. You thrive in high-pressure, high-reward environments and are driven by the opportunity to make a tangible impact in a fast-evolving business.

• Deep knowledge of the MVNO/telco industry, including market trends, customer behaviors, and competitive dynamics. 

• Proven experience managing marketing automation platforms (e.g., Klaviyo), analytics tools, and CRM systems. 

• Ability to thrive in a fast-paced turnaround environment with a focus on delivery and accountability. 

• Strong stakeholder management and communication skills to drive collaboration and influence outcomes. 

• Minimum 5 years of marketing experience, preferably in telco or a related industry. 

• Competitive salary with performance-based incentives. 

• Progressive leave policies, including paid parental leave, community service leave, and birthday leave. 

• Flexible working environment with a hybrid model of remote work and office presence. 

• The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth. 

• Career progression opportunities as Spacetalk continues to scale. 

Why Join Us? 

At Spacetalk, we believe in innovation, integrity, and a customer-first approach in everything we do. As we expand globally, we are committed to delivering best-in-class products that improve the lives of our users. Our Values—Innovate, Engage & Elevate—are embedded in how we work and grow together as a team. 

You’ll have the opportunity to shape the future of Spacetalk Mobile and make a measurable impact on a fast-evolving business. This role is your chance to drive impactful change, leading how we deliver connected, data-driven solutions to our customers globally. 

If you’re ready to lead and contribute to a fast-growing, purpose-driven company at the forefront of family safety technology, we’d love to hear from you! 

As a Product Manager, you will: 

• Lead the mobile app cross-functional product team. 
• Partner with engineering, design, and QA to ensure efficient sprint planning, on-time feature releases, and rapid iteration based on feedback. 
• Sett the product vision and strategy to deliver on Lendi Group’s objectives of driving customer demand into our Broker and Buyer’s Agent channels. 
• Guiding the team through all stages of product development, from ideation and continuous discovery to execution and optimisation. 
• Deliver an exceptional mobile app experience that meets customer needs, exceeds expectations, and achieves Lendi Group’s business objectives. 
• Engage regularly with stakeholders to prioritise high-impact initiatives and ensure alignment with Lendi Group’s broader strategy. 
• Prioritise features and collaborating with design and engineering teams to ensure high-quality, timely delivery. 
• Measure and optimise the app's performance to meet both business and customer needs over the long term.

Freelancer Limited, the ASX-listed company that owns Freelancer.com and Escrow.com, is hiring. Twelve-time Webby award-winning Freelancer.com is the world's largest freelancing and crowdsourcing marketplace, which connects millions of employers to freelancers across the globe. Escrow.com is a global fintech industry leader in secure online payments, having handled over US$6 billion in transactions buying and selling boats, cars, aeroplanes, jewellery, fine art, and even trips to the planned Aurora space station in 2023!

Freelancer.com is looking for a Product Associate to help build and grow its enterprise product suite, used by Fortune 500 companies and major government bodies around the world.

We are looking for someone who shares our passion for using technology to solve challenging problems for customers who are making a real difference in our communities. Our Product Associate role is ideal for someone looking to break into Product Management or a Junior Product Manager looking to develop their skills in a role where they will have plenty of autonomy and independence. This is a role with a bright future and lots of potential; one that will grow with our ever growing business. Once you have developed your deep understanding of our customers, your internal stakeholders and our vision, you will have the opportunity to take on greater and greater autonomy and responsibility in managing the discovery, design and delivery of product solutions that change lives across the globe.

If you thrive on taking an evidence-based approach, love pushing the boundaries of web products, and are passionate about having a real impact on a global (and growing) technology company, then we want to hear from you!

Essential criteria:

• MS/BS degree in Computer Science, Engineering or equivalent preferred.
• 2+ years in a product management role or experience leading a startup.
• Familiar with SQL and has the ability to process and analyse complex data sets.
• Familiar with the web user experience (e.g. pricing strategy, technology, user flow).
• Experience designing simple and intuitive user interfaces – ability to create wireframes and mockups.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies.
• Excellent written and verbal communication skills.
• Proven ability to develop product and marketing strategies.
• Familiar with the agile development process.

Desired criteria:

• Proven ability to manage stakeholder relationships and present to business audiences.
• Demonstrated commercial experience, ideally in a B2B environment.
• Experience with enterprise software implementations or integrations.

Key Responsibilities:

• Collaborating with the product team to define the product vision and assist in building a strategic product roadmap that fits in with the overall strategy of the department and the company.
• Setting the objectives and key results for the team.
• Working with the developers to deliver quality features and products within the expected timeline.
• Developing long-term client relationships. 

Benefits:

• A meritocratic culture with the ability to take ownership and fast track your career.
• Weekly Town Halls with the all important Q&A session with the CEO (you really can ask him anything)!
• Friday lunches - We finish each week with a catered lunch. Every Friday we offer a different cuisine from local restaurants.
• Fully stocked kitchens + yes we do have beer taps (and a bar with a killer view!)
• Hack-a-thons - Get hacking and programming in this quarterly company-wide where teams create solutions to existing problems and win prizes. The 2-day event is filled with games, events, shows, food and more.
• Fun events (we once built a soccer stadium in the office with two tonnes of turf).
• Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.

Just when you thought it couldn’t get any better:

• Change lives every day – Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
• Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.

We are currently on a journey to drive strategic change to modernise our payments architecture and platform. As part of our team, you'll play a pivotal role in enhancing our competitive edge in the market, fostering growth and creativity. Join us and be a part of a dynamic environment where cutting-edge technology and forward-thinking strategies converge to deliver superior payment solutions. Together, we will meet the evolving needs of our clients and drive our company's success into the future. 

We are looking for a Product Manager to join our Acquiring team.  

The Acquiring team @ Cuscal is responsible for building products to drive seamless payment experiences for our clients across card present, mobile, web and in-app. Our advanced payment processing platform ensures seamless handling of various payment methods, while our reliable infrastructure and technology that integrates with our client’s systems enables businesses to accept payments with ease. Additionally, we take measures to ensure the security of every transaction, allowing our clients to have confidence in every transaction.  

Reporting to the Head of Acquiring, the Product Manager’s role is to drive the strategic vision for the product and be accountable for product performance and P&L. Product Managers are the ‘voice of the customer’ to internal stakeholders and ensure their needs are met and will partner closely with the product owner and squad to deliver on the product roadmap. 

About the Role: 

• Design value propositions that differentiate Cuscal’s position in the market as a B2B payments provider 

• Ensure that there are clearly defined product requirements, SLAs aligned to market needs, pricing models and distribution channels. 

• Manage the integration of new product development or product change into existing processes.  

• Ensure that all products, services, and activities are compliant with all forms of regulation, legislation and/or policies.  

• Clearly understand the relationship between the clients and Cuscal and take every opportunity to enhance the relationship with our clients.  

• Develop, prepare, and deliver presentations or communications on products and services to clients and other interested parties to assist in the education process and marketing of Cuscal’s products.  

• Stay up to date on industry trends and new developments in payments technology to evaluate product competitiveness and drive a competitive roadmap.  

About You: 

• 5+ years of Product Management experience in acquiring payments (preferred) delivering SaaS and/or B2B products.   

• You can envision the big picture while meticulously attending to the details.  

• You have a keen sense for outstanding products and advocate for new features using both qualitative and quantitative reasoning.  

• You do whatever it takes to ensure the success of your product and team, with a demonstrated track record of problem solving and lateral thinking. 

• You can transform incomplete, conflicting, or ambiguous inputs into clear action plans. 

• Strong communication skills with an ability to story tell and influence multiple stakeholders. 

• You possess enough technical knowledge to engage engineers in meaningful discussions about architecture and product decisions. 

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

We are seeking an experienced and technically-savvy Product Manager to join our team and take ownership of the platform and delivery space for the Squiz Digital Experience Platform. In this role, you will be responsible for driving the development and enhancement of the underlying platform of the Squiz DXP, ensuring that it meets the evolving needs of our users and stakeholders.

Key Responsibilities

• Own and drive the product roadmap for the platform and delivery capabilities of the Squiz DXP
• Collaborate with other product managers to ensure alignment across the entire Squiz DXP ecosystem
• Gather and analyze user feedback, market trends, and competitive intelligence to inform product decisions
• Define and track key performance indicators (KPIs) for your product area
• Communicate product vision, strategy, and roadmap to both technical and non-technical stakeholders
• Lead cross-functional teams to deliver high-quality products on time and within budget
• Manage the entire product lifecycle, from conception to launch and beyond

Qualifications

• Bachelor's degree in Computer Science, Engineering, IT, or a related technical field
• 3+ years of experience in product management, preferably in the B2B software or SaaS industry
• Strong technical background with experience working on developer tools, APIs, or technical integrations
• Proven track record of successfully delivering complex technical products
• Excellent understanding of software development processes and methodologies
• Strong leadership skills with the ability to influence and motivate cross-functional teams
• Outstanding communication and presentation skills, with the ability to translate technical concepts for non-technical audiences
• Experience with agile development methodologies
• Familiarity with digital experience platforms, content management systems, Cloudflare, AWS or related technologies is a plus

Required Skills

• Technical proficiency: Strong understanding of software architecture, APIs, and integration patterns
• Strategic thinking: Ability to develop and execute long-term product strategies
• Data-driven decision making: Experience using analytics and user research to inform product decisions
• Collaboration: Excellent interpersonal skills and ability to work effectively across teams and departments
• Problem-solving: Strong analytical and critical thinking skills to address complex technical and business challenges

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

https://youtu.be/4d-9r4WQteM?feature=shared

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

As a Product Owner at Bilue, you’ll play a pivotal role in delivering innovative, customer-focused solutions. Partnering closely with stakeholders and development teams, you’ll turn product visions into reality by managing the product backlog, refining user stories, leading sprint planning sessions, and ensuring alignment with the overall product strategy.

With a passion for creating outstanding digital experiences and a strong background in mobile projects, you’ll be committed to achieving outstanding results that exceed business objectives and delight users alike.

This is a fantastic opportunity to take ownership of exciting projects, work in a dynamic and collaborative environment, and make a tangible impact on shaping world-class digital experiences.

Responsibilities

• Define and prioritise the product backlog in collaboration with stakeholders, ensuring alignment with business objectives and customer needs.
• Work closely with development teams to clearly communicate product requirements, user stories, and acceptance criteria.
• Act as the primary liaison between the client and development team, ensuring a shared understanding of the product vision.
• Lead sprint planning sessions, backlog refinement, and daily stand-ups, ensuring the team remains focused and aligned.
• Monitor and report on product progress, adjusting priorities based on feedback and changing business needs.
• Facilitate client workshops to gather requirements, clarify objectives, and refine product roadmaps.
• Conduct user research and collaborate with UX/UI designers to create customer-focused solutions.
• Ensure the delivered product meets the agreed-upon definition of done and quality standards.
• Build strong relationships with stakeholders, effectively managing expectations and ensuring ongoing communication.

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Distributing and securing all resident keys, security devices and parcels or dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Shifts Available:

• Saturday and Sunday from 11pm to 7am

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests. This role also includes assisting the Building Manager to maintain the site.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Distributing and securing all resident keys, security devices and parcels or dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 3pm to 11pm. 

What you get to do in this role

• Utilise your profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), reducing backlogs., increasing efficiency, and implementing/upholding change management, etc.
• Partner with other regional leaders to define and implement strategies to improve customer experience and grow and develop teams.
• Own and bring to conclusion high-impact customer escalations by working with cross-teams.
• Provide quarterly business updates to Senior Leadership.
• Drive case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Manage major operations outages and communications to customers.
• Evaluate current processes, technology and organizational skills and drive improvements that will enhance customer and employee experience.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and customer focus.
• Manage to the company’s and department’s vision, goals, mission and values.
• Participate in weekend and holiday on-call rotation as required.

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Primary Purpose

The Investment Product & Communications team at Rest are seeking a detail-oriented and strategic Communications and Product Specialist - Investments. The role involves working closely with investment specialists to develop and deliver clear, accurate, and compelling investment information and communications that resonate with internal and external stakeholders as we deliver on our mission to make super simple for our close to 2 million members by growing trust through simple connections to Rest Investments.

Key Accountabilities/Responsibilities

• Support in driving Rest’s investment narrative for all investment related content – including Whole of Fund, Responsible Investing and asset class activity
• Assist in developing and refining investment content, including market and economic commentary, presentations, reports, and investment related collateral
• Collaborate with investment specialists and channel owners to translate complex investment concepts and data into user-friendly language for various audiences
• Contribute to the production of regular investment commentary, market updates, and thought leadership material  
• Maintain up-to-date knowledge of our investment products, market trends, and regulatory requirements affecting product disclosures
• Collaborate and co-ordinate with the marketing and member engagement teams and other fund communications teams to ensure accurate and consistent investment messaging across all communication channels
• Support the management of investment-related queries from internal teams, providing accurate and timely information
• Participate in cross-functional projects aimed at enhancing product offerings and improving member experience

About the Role: 

• Assist in defining the strategy for the future direction of disputes management within Cuscal   

• Design propositions that will continue to add value and relevance to Cuscal and our clients. 

• Provide recommendations, options and solutions in line with product roadmaps for new and enhanced features to both new and existing products and services.  

• Work closely with Product Owners to ensure the vision of the products and services are achieved. 

• Craft and maintain documents and other artefacts associated with Shared Services products and services that ensures they are clear and digestible as they will be a resource used by both internally across other domains and with our clients.  

• Manage as required, a selection of vendors who provide the applications and services that underpin Shared Services functions.   

• Ensure that there are clearly defined product requirements, SLAs aligned to market needs, pricing models and distribution channels.  

• Manage the integration of new product development or product change into existing processes. 

• Evaluate product competitiveness to enhance business impact and product profitability.  

• Ensure that all products, services, and activities are compliant with all forms of regulation, legislation and/or policies.  

• Understand the relationship between Shared Services, our clients and the other product domains and where Shared Services becomes involved.  

• Monitor projects to provide recommendations and solutions in line with product roadmaps. 

• Develop, prepare, and deliver presentations or communications on products and services to clients and other interested parties to assist in the education process and marketing of Cuscal’s products.   

• Stay up to date on industry trends and new developments in payments technology to help improve payment processing efficiency. 

About You: 

• Experience in the Australian payments landscape, specifically, the management of disputes processing.   

• At least 3 years’ demonstrated experience in product management including demonstrated experience in development and execution of product management tactics. 

• A desire to walk in the shoes of our clients as you identify areas to add value and drive these to conclusion.   

Join us at the forefront of payments 
  
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
    
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.