Total 447 Manager product management job vacancies in Australia

What you’ll do

This role focuses on the core marketplace experience and its six non-auto verticals, and consists of three main focus areas: Buy, Sell and Apps. It is responsible for managing the consumers buying and selling experience on the retail sites and apps, including the current suite of products and services as well as supporting carsales’ ongoing growth ambitions and track record of product innovation and delivery. This growth will be driven by product expansion and new product development which provides both consumer and business benefits.

The role will require you to work as part of a cross-functional team to ideate, create and execute world class consumer products, focusing on supporting consumers to sell their vehicles. With a strong focus on business outcomes, commercial acumen and the ability to utilise data to define your work is essential.  

• Day-to-day responsibility for the performance of the current product set, including uptime and financial performance
• Work as part of cross-functional team to identify and execute on opportunities and new products
• Contribute as part of the Consumer leadership team to define a medium-term strategy, which opportunities to pursue and how to meet business targets
• Appropriately allocate resources to respective opportunities and new products to meet both consumer and business needs
• A strong decision maker able to make decisive judgements and bring others along with you
• Uplift team capabilities via ongoing support and on-the-job training

Revolutionise AI Products as a Technical Product Manager

Are you a strategic and technical product leader passionate about building cutting-edge AI solutions that transform industries? Join our team of innovators at Nearmap and drive the future of artificial intelligence.

As a Technical Product Manager, you'll spearhead the development of our revolutionary AI platforms and products. From ideation to launch, you'll collaborate with brilliant minds in machine learning, data science, engineering, and design to deliver intelligent technologies that solve complex challenges.

The scope of your role will include (but not limited to):

Roadmap Delivery Ownership

• Manage and prioritise the product backlog in your area of responsibility, balancing the (often competing) needs and requests of multiple parties: customers, Solution Product Managers, Sales, Engineering, senior management.
• Be the custodian of your platform or project area on behalf of your customers and Nearmap – ensure that solutions are consistent, practical, high-quality and forward-thinking.

Analysis

• Take market-driven product requirements from Solution Managers and others, and add sufficient clarification and detail so that development teams can estimate, plan, design and implement with confidence.
• Work with designers and developers to synthesise diverse and competing vertical requirements into practical solutions that meet both the specific needs of the verticals, and the general needs of a broad customer base.
• Understand your customer in a data-driven manner – analyse available customer data, identify gaps in the data and recommend ways of plugging the gaps.
• Contribute to customer discovery (e.g. interviews) where needed.
• Predict and plan for future customer and infrastructure needs.

Delivery

• Be the Product Owner of your agile development team. Write crystal-clear user stories. Encourage and support iterative and collaborative development, favouring people over process.
• Identify and manage dependencies and risks.
• Help manage and coordinate releases.
• Facilitate reporting of progress against estimated dates, to Product leadership and senior management.

Continuous Improvement

• Identify opportunities to improve the way we work, and help make the changes happen.
• Identify necessary improvements to critical software systems and infrastructure to meet the needs of an evolving company and growing customer base.

If you join us on this exciting journey, you’ll love our inclusive values and share our ambition to become the source of truth that helps shape decisions for the liveable world.

Skills & experience we are looking for:

• Five or more years’ experience as a Technical Product Manager, Product Owner, Business Analyst or Systems Analyst working with agile development teams.
• Demonstrated success working with Product and Engineering teams to deliver quality product to market.
• Experience working on highly technical products and in highly technical organisations.
• Digital and SaaS product development.
• Software development, geospatial experience, or other similar technical chops
• Excellent written, visual and verbal presentation skills.
• Strong ability to detect and then resolve ambiguity.
• Good negotiation skills.
• Good influence skills, especially in teams.
• Sound understanding of software development process and a love for technology.

What you get to do in this role

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.