Total 39 pr consultant job vacancies in echuca victoria

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

About the role

As a Customer Success Consultant, you will be working with a number of our priority clients to ensure their satisfaction and retention in the Compass product. You will be expected to retain and increase their ARR, as well as provide exceptional service and support, resulting in advocacy and promotion of the Compass product to future potential clients.

Responsibilities and Duties

• Manage overall workflow for implementation, training, and account management of assigned signature schools.
• Implementation of new modules with customers.
• Complete onsite/remote training sessions & account management visits
• Ensure the highest level of service for your portfolio of clients.
• Ensure all schools in your portfolio are active promoters of the platform.
• Build relationships with school leadership to ensure product rollout success.
• Provide clear notes and feedback and escalate customer concerns appropriately.
• Provide phone, email, and in-person support to Customers when needed.
• Escalate concerns appropriately to ensure maximum customer satisfaction.

About you

Essential:

• A demonstrated service-orientated approach and are a motivated and enthusiastic self-starter
• The ability to thrive under pressure
• Strong verbal and written communication skills
• Strong attention to detail and ability to see tasks through to conclusion
• Ability to build positive professional relationships with clients and educational staff

Desirable:

• Comprehensive knowledge and confidence utilising the Compass platform
• Education experience, whether that is in a Primary or Secondary school teaching setting or prior experience as a Customer Success Consultant

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support
• Social events and weekly free lunches (Melbourne)

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us. Compass is proud to be an equal-opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• A valid Employee Working With Children Check
• Verification of unrestricted work rights in Australia, e.g., citizenship, passport, or birth certificate
• A successful National Police Check
• A valid Drivers Licence

The Opportunity

Online Education Services (OES) is an education provider that partners with universities to provide purposefully designed and highly engaging online programs. This position will be working within OES in association with Swinburne University Online.

Swinburne University Online delivers world-class learning though degrees specifically designed for the online student. Each degree is tailored to provide opportunities for students who are often unable to undertake university studies on campus.

At Swinburne University Online, the student is at the forefront of everything we do. The Course Consultant role is an opportunity for experienced sales professionals to work on warm leads from potential students looking to commence their higher education. Day-to-day you will have meaningful, consultative conversations to guide your customer into an appropriate course. Each sale you make means you’ve helped someone better their life through education – it’s a true feelgood.

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

OTE Package

As a guide, below is the average package that a new starter would expect to achieve. The amazing part is that you dictate your commissions as they’re uncapped. Remember the package below is the average but others are earning much more. How much could you achieve?

• A starting salary of $62,000 + super
• $8,500 pa average commissions
• $2,900 average company bonus

In Addition

• Base salary and Superannuation are guaranteed and not tied to sales results
• Commission earnings are uncapped and directly tied to your individual sales results and the above figure is an average, so you can earn even more

About You

• Sales experience, ideally in an outbound contact centre environment (other sales experience will be considered)
• Have worked with KPIs/sales targets
• Strong written and verbal communication skills
• Thrive on closing a sale and making an impact on people’s lives
• A good team player with full time availability (Monday - Friday; 9am - 5pm)

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

If this role is of interest, please apply now with your updated CV.

EstimateOne is an Australian born SaaS platform and one of AFR’s 2022 Best Places to Work in Australia and NZ. Headquartered in Richmond, Melbourne, our ambition is to become the global industry standard procurement platform in the commercial construction industry.

We’re the market leaders in Australia & NZ, and are now extending our product into the UK. Last year we secured $20M in new investment to support our strategy, so it’s a really exciting time to be joining us.

At EstimateOne, we believe that by looking after our whole ecosystem of users, and balancing the needs of our team, our shareholders and the industry, we can achieve our vision to become a global leader in construction technology; famous for the positive impact on the industry we serve. To do that we'll need to make sure we're unlocking value from what we've already built while also inventing new stuff. It's equal parts optimisation and innovation.

Our established scale up vibe keeps things lively. We’ve come a long way in 14 years, and seeing what we’ve achieved in that time, get’s us pretty excited for the next 14. We’re passionate about transparent and fair expectations and results and we have a commitment to creating a career defining place to work for all of our team.

About the role:

We’re on a growth journey, and we want you to be part of that. This is an exciting role for an Outbound Sales Consultant, delivering value to EstimateOne’s Subbie and Supplier audience in a high volume, high velocity phone based sales role.

As an Outbound Sales Consultant, you’ll deliver your sales quota with full accountability for the buying process. You’ll interact with customers virtually through through each touchpoint, including:

• Proactive outreach through the EstimateOnes database & and prospecting new leads,
• Qualifying sales opportunities, and facilitating insight-rich discovery, through phone based sales
• Demonstrating solutions appropriate to each customer,
• Managing a typically short buying cycle - although you’re always nurturing your long range pipeline
• Securing agreements which deliver ongoing value for customers, and E1.

We're looking for smart people who are keen to collaborate - it's that simple. The ability to champion our values matters to us; we care about our team and you'll be joining a group of people who want each other to be happy and successful.

About you:

• You’ve got that Sales DNA - you’re a hunter, you see opportunities, you step into challenges, you love the win
• You’re keen to kickstart, or progress your sales career in an organisation that supports your development
• You love picking up the phone to talk with people and build relationships
• You listen with curiosity, you seek to understand, you share insights and tailor solutions.
• You’re achievement orientated
• You have a strong ability to grasp new things quickly - industry, technology, etc.
• You have strong organisational skills
• You’re a self-starter and willingness to work as a part of a small, dedicated and fun team

Requirements:

• You'll need to be a great communicator and a fluent English speaker.
• You'll need to be legally eligible to work in Australia, and located in Melbourne.

Benefits:

There’s more to working at EstimateOne than just creating game changing technology for the construction industry. We know that to reach the lofty goals we set ourselves we need to look after our team, our shareholders and the industry we serve. We offer:

• The ability to WFH
• We are flexible about hours. You don’t have to work full time, although we’d love it if you did.
• $5,000 per year to put towards your professional development
• 5 days entrepreneurial leave per year, to work on your side projects and make them come to life
• Parental leave
• Volunteer leave
• Business wide activities on a Friday afternoon, every 7 weeks (think escape rooms, drawing classes, games afternoons, online trivia)
• We also match NFP donations 2:1 - to name a few!

EstimateOne is an equal opportunity employer committed to providing a work environment which embraces and values diversity and inclusion. Should you have any support or access requirements, we encourage you to advise us at the time of application. As a 2023 Circle Back Initiative Employer, we also commit to responding to every applicant!

#LI-Hybrid

Our people love to work for us, here’s why! 

• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 
• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to [email protected].  

For this role, only candidates with the eligible permanent right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.  

We are seeking an experienced SAP ISU Consultant based in Melbourne location. You will be responsible for implementing, maintaining, and supporting the SAP ISU (Industry-Specific Solutions for Utilities) module for our clients in the energy and utilities sector.

• Minimum 5 years of experience working as an SAP ISU Consultant
• Strong understanding of the SAP ISU module, including integration with other SAP modules
• Experience with end-to-end implementation of SAP ISU projects, including requirements gathering, blueprinting, system configuration, testing, training, and go-live support
• Knowledge of utilities industry processes and best practices
• Familiarity with SAP ISU master data, billing, invoicing, metering, and customer service processes
• Experience in configuring and customizing SAP ISU functionalities
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively as part of a team
• Flexibility to travel and work on-site at client locations

About Us:

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

We are looking for an SAP Procurement Consultant for a project based in Melbourne. This is a permanent role with a global IT service leader.

• Minimum 5 years of experience in SAP procurement implementation and support projects.
• Strong knowledge and experience in SAP Procurement processes and modules such as MM, SRM, and Ariba.
• Experience in configuring and customizing SAP Procurement modules to meet business requirements.
• Experience in integrating SAP Procurement modules with other SAP modules and external systems.
• Good understanding of procurement best practices and industry standards.
• Ability to analyze business requirements and translate them into technical specifications.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills to interact with team members and stakeholders.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Are you passionate about digital workplace transformation? Do you want to supercharge your career, helping businesses get the most value out of Microsoft 365 and SharePoint? If the answer is YES, this could be the right opportunity for you!

Sope is growing once again, on the hunt for a Consultant to join a team of dedicated technical wizards, transforming Australian businesses to work better together. As a Certified Microsoft Partner, focusing on Microsoft 365, SharePoint and Power Platforms, we’re looking for a consultant to join our professional services team, assisting customers in implementing their new intranet.

• Use your people-centric skills to create modern workplaces that supercharge businesses using Microsoft 365
• Grow your skills and build an incredible resume
• Work with a team of technical wizard, who are as passionate as you about technology
• Challenge yourself, solve problems and work with household-brands

Life at Sope:

Here at Sope, we embrace the beauty of simplicity, transforming businesses using Microsoft 365, SharePoint, Teams and the Power Platform. We are a diverse and vibrant team, connected by our culture and shared passion for creating reimagined digital workspaces. Everything we do is guided by our purpose, to weave our magic and help people achieve more together.

Our Name is our mantra, SOPE: Store Once Publish Everywhere, the philosophy we live and breathe.

Don’t just take our word for it. Hear from our team members on Glassdoor:

https://www.glassdoor.com.au/Overview/Working-at-Sope-Web-Technologies-EI_IE1604980.11,32.htm

What we’re looking for:

• Whether you are very experienced or only have a couple of years working with Microsoft 365 platform, you love working with customers and you are passionate about technology and business solutions. You don’t need to be an expert but you’re ready to learn and grow into the role
• Ideally, you’re Melbourne-based
• You’re a true problem solver, able to think on your feet in a fast-paced environment
• Needless to say, we're looking for impeccable English-language writing abilities and fine attention to detail
• You will have a passion for creating well designed solutions that help people work better together

The opportunity:

As a Sope wizard, you will be working with clients to implement and build Microsoft 365 intranets and associated solutions. You will bounce between participating in design workshops, gathering customer insights and getting on the tools to deliver brilliant, beautifully designed solutions. Your work will have our clients feeling more productive, informed, and engaged like never before.

Why we hope you’ll love working for us:

• Cool projects: touch brands you know and love, transforming how they do business.
• Close-knit culture: a like-minded team, full of youthful energy and passionate to help others.
• Build your resume: A chance to grow and challenge yourself for future career success.
• Latest technology: Use Microsoft's leading-edge products to elevate your capability.
• We trust you: autonomy to work from the office, home or anywhere else you can connect.

Why we fear you might not:

• We rarely do ridiculous hours, but we do work very hard, every day
• You'll need to be highly organised, self-motivated and used to working alone AND as a team

Get started applying:

Show us your magic, we can’t wait to hear from you.

We are seeking an experienced Sales and Customer Service professional who is able to apply their sales skills to the residential aged care sector. The full time position will be across North West Victoria covering our homes at Alcheringa, Coates and Cohuna Village.

Who we are:
Respect is a rapidly growing, not-for-profit, progressive, and purpose-driven aged care and retirement living provider that operates across Tasmania, Victoria, and New South Wales. Respect is known for the great care we provide to our residents and the supportive and respectful working environment for our employees.

The Position
The Customer Relationship Consultant is responsible for managing all respite and permanent leads from prospective residents and family members, managing all prospective leads in our CRM database and conducting prospective residents with tours of our aged care homes. The Customer Relationship Consultant must also build and maintain relationships with key organisations that can assist in directing prospective permanent and respite residents to our aged care homes. Success in the role will be determined by the increase and maintenance of high occupancy levels, the ability to successfully convert leads into RAD sales and the development and implementation of marketing initiatives designed to generate sales leads.

Key Duties & Responsibilities:

• Implementing sales plan initiatives.
• Complying with the agreed customer sales method and admission sales process to achieve a great client experience.
• Travel to locations suitable to the client for sales meetings and presentations for prospective resident.
• Meeting financial targets including occupancy, RAD, additional services and supporting ACFI achievement.
• Managing channel relationships to ensure Respect obtains more than its fair share of leads.
• Maintain facility competitive profiles.
• Intercept and manage all inbound respite and permanent leads from prospective residents and family members including providing prospective residents with tours of our facilities.
• Ensure and monitor, that all prospects/leads are effectively communicated and responded to in a timely manner.
• Record and manage all prospective leads on our CRM database.
• Maintain an advanced understanding of resident fees and charges, applicable RAD and DAP Levels and be able to convey to prospective residents.
• Ensure that prospective leads are given the necessary information package and that the information within the package is both current and explained clearly in a professional manner.
• Ensure the highest standard of professional self-presentation is maintained to project a positive image at all times of Respect.
• Willingness to meet with prospective clients /representatives out of normal business hours if required.
• Initial data entry of client details into the CRM database for ease of tracking and reporting.
• Prepare and supply all residential permanent agreements/documentation to clients prior to the admission date.
• Contribute to continuous quality improvement activities.
• Maintain confidentiality of information.

Essential:

• Demonstrated successful sales and marketing experience/skills.
• Demonstrated ability in the application of advanced administrative procedures.
• Ability to understand basic analysis techniques.
• Advanced word processing operation skills.
• Ability to work as an effective member of a team.
• Good verbal and written communication skills and the ability to empathise with prospective residents and family members.
• Demonstrated understanding of continuous quality improvement principles.
• Demonstrated ability to undertake work of a confidential nature.
• Ability to work in a timely manner and often at a rapid pace.
• A current drivers license without restriction.
• Current National Police Certificate (or ability to acquire).

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

Benefits we offer you:

• The opportunity to play a pivotal role in Respect's growth and transformation journey.
• A collaborative and supportive work environment.
• Competitive salary and conditions of employment.
• Pay incentives including not-for-profit charitable salary packaging.
• The satisfaction of contributing to the betterment of aged care services
• Long-term employment in a recession-proof sector
• Learning, development, and growth opportunities
• Discounted health insurance

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

You will have experience and domain knowledge of local government and ideally having worked at a council in the Revenue area.

Strong communication and stakeholder management is key for this role and you will be comfortable assisting customers with the configuration, implementation and training of the Civica local government software modules.

Please apply for this role if it would make you excited to come to work every day.

Ideally, you'll come with

• Experience within Local Government, Property & Rates area highly desirable.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Word and Excel is required.
• Desirable to have background in Consulting, Training or a similar role.
• Ability and willingness to travel within Australia and New Zealand for work.
• Proven analytical and trouble shooting skills.

A day in the life…

The Business Consultant - Revenue provides Professional Services Consulting to our Local Government customers. The Business Consultant works closely with our customers to share best practice implementation, configuration and training on the Civica software. You will work with multiple customers across a number of exciting programmes. You can expect to work remote, from an office and/or a customer site in Australia or New Zealand.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Embark on a journey with us! We have an exciting opportunity to join our Global Travel teams as a Tailormade & Luxury Travel Consultant. In this role, you will be responsible for planning and booking luxury journeys and experiential holidays all over the globe for our members, who are the most valuable customers of the world’s leading private banks, luxury brands and premium financial services.

With your exceptional customer service skills, passion for travel and excellent research ability, you will help ensure we become the foremost choice for our members tailormade and luxury travel requests. You will have a great knowledge of the luxury travel market and be able to create, deliver and convert unique, high value itineraries into bookings.

Who We Are

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Our ideal candidate is someone who:

• Is a true globe-trotter with strong experience and knowledge in several destinations
• Is a customer service champion, passionate about creating long lasting relationships with clients and going the extra mile to deliver the perfect experience every time.

Responsibilities

• Create and book bespoke luxury itineraries for our members
• Creation of high quality, bespoke itineraries for our high value members from the initial planning stage to the post booking and welcome home. Including flights, hotels, villas, rental cars, railways, round trips, package deals, cruises, private jets, yachts, transfers, excursions, activities, and VIP ground services
• Take comprehensive travel briefs via the phone or video consultations
• Commercially knowledgeable and able to ensure itineraries are both high quality and accurately and competitively priced so members receive the best possible value
• Preparation of tailor-made offers and travel documents, preparation of travel itineraries, obtaining visas and general admin.

Contribute to the expansion of our tailormade travel proposition

• Actively suggest ideas for destination guides or other editorial productions, and for offers/members benefits which the Editorial and Commercial teams can develop.
• Helping to maintain and build new relationships with hoteliers, airlines, Destination Management Companies, and tour operators. Thus, ensuring continuous growth of our travel service, by collaborating with the global travel team and ensuring your region is developing
• Engage with the member to promote Ten’s other services which include dining, attractions and guides relevant to the travel request
• Support overall business SLA’s and objectives

• Minimum of 3 years' experience within the Travel Industry, preferably within the luxury market
• Experience with DMCs is an advantage
• Experience of using a varied supplier base, including hotels, airlines, DMCs, and tour operators
• An understanding of booking terms and conditions / cancellation policies
• Well-travelled with a good international understanding of different destinations
• Experience with Amadeus or other GDS system is preferred, but not essential
• Proven track record of travel sales performance and the ability to be proactive rather than reactive
• Knowledge of industry regulations and operating licenses such as IATA, ATOL

Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits:

• A competitive salary will be offered depending on experience
• Offer flexible work arrangements including Hybrid work possibilities
• Annual Leave of 25 days per annum and an additional 3 extra days of annual leave in the third year
• One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Employer-contributory company pension (with a scheme that allows full decision making about what investments are made, levels of risk, ethical funds etc.)
• Lucrative Ten Loyalty Rewards program
• Remote Working Holidays - Travel and Work for up to 4 weeks per year!
• Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Possibility of growth within a dynamic and international company

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.

“Ten works with a small, preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time.”

We are seeking a highly skilled and experienced Senior IAM Governance Specialist 6 month contract opportunity for our client, a global convenience store chain. This role is crucial for ensuring the effective governance of Identity and Access Management (IAM) and Privileged Access Management (PAM) systems. The candidate will play a pivotal role in enhancing our client's cybersecurity posture by managing and optimizing IAM and PAM processes and tools.

Key Responsibilities:

• Lead the evaluation and deployment of Azure Privileged Identity Management (PIM) and other PAM tools.
• Develop a comprehensive understanding of the identity lifecycle and its implications for access management.
• Conduct detailed assessments of existing IAM and PAM tools, identifying capabilities and limitations.
• Create and maintain a "Battlecard" or comparison table for shortlisted PAM and IAM governance tools, including justifications for each assessment.
• Gather and document technical requirements for PAM and IAM governance tools, considering the current environment, integration needs, and future growth.
• Advise on whether Azure PIM meets our organizational needs or if more extensive tools are required.
• Implement and/or configure PAM tools, focusing on strong authentication and authorization mechanisms, including SSO (SAML, SCIM, etc.).
• Provide expertise in Azure services and their applicability to IAM and PAM.
• Maintain up-to-date knowledge of IDAM governance tools, understanding their purpose and limitations.
• Liaise with various stakeholders to articulate technical requirements effectively.
• Collaborate with IT and cybersecurity teams to enhance IAM-related processes and policies.

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field.
• Proven experience in deploying/configuring Azure PIM and other PAM tools.
• Strong background in IAM, with specific focus on governance and lifecycle management.
• Experience in configuring or managing governance tools.
• Excellent understanding of authentication, authorization, and SSO technologies.
• Strong analytical skills with the ability to produce well-reasoned and data-driven analyses.
• Exceptional communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders.
• Relevant certifications in cybersecurity, Azure, or IAM are highly desirable.

We have an exciting opportunity available for Customer Service roles in our team in Port Melbourne. We will provide full training so if you are looking to start your career in the customer service space then look no further!

We do require the successful candidate to be based in Melbourne, Victoria as this role will be based out of our office in Port Melbourne. You will be required to come into the office this permanent full-time position.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.

We encourage graduates/School leavers to apply. Full on-the-job training will be provided to the right candidates.

The core responsibilities in this role include:

• Receiving inbound calls and email inquiries from Commercial and Residential customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling pest services for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting calls and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate must possess:

• Experience working in customer service or call center environments (essential)
• This is an office-based role so you must be based in Port Melbourne
• Previous experience in phone sales and converting inquiries into sales
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to work in a team environment to support colleagues
• Professional, reliable, and punctual.
• Working from office Monday to Friday

Perks and benefits

• Strong work life balance culture.
• Employee Assistance Program (EAP)
• Discounted Pest Services
• Employee Referral Program
• Employee cash incentive programs and bonuses

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we that employ some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Employee Testimonial -

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Praytell is a creative communications agency made by teams with strategic minds and spirited hearts. We create timely, integrated, headline-worthy campaigns across social, earned, digital, and more. After 10 years of cooking up award-winning work, we know one thing for sure - we’re just warming up.

If you're looking for an opportunity to join an ambitious team that is singularly focused on doing great work with great people and making your mark in an industry long overdue for a shakeup, we'd love to hear from you!

The Opportunity

As Account Director - PR & Content, you will be:

• Leading projects across our diverse brand portfolio, championing integrated communications needs such as earned-first creative and PR strategy, product and campaign launches, content development, talent and influencer engagement, partnerships, project management and more 
• Acting as point of contact for clients and cultivating long term relationships through strategic counsel, managing challenges and bringing proactive ideas to the table
• Driving media relations efforts across a diverse mix of clients and categories (consumer and corporate experience a plus, a sharp perspective on media trends a must!) 
• Collaborating with global team mates to share creative thinking and cultural insights and impact global work
• Working closely with senior team members to track portfolio health, account planning, strategy, execution and allocations. 
• Participating in new business development, culture and programming – helping shape our agency’s ambitions in Australia and beyond. 

About You

Experience you have:

• You have around five or more years of public relations, communications, and/or related experience, with a knock out track record of delivering integrated campaigns, smart ideas and big results. You have a sharp perspective on how to cut through the clutter with earned-first thinking – and know how to get ideas off the whiteboard and into the world. You’ve led happy, healthy teams and maintain strong client relationships.

Equally as important, you are:

• Ambitious and entrepreneurial
• Flexible and adaptable
• Meticulous and well organised
• A creative thinker and problem solver
• Inquisitive and eager to learn
• Collaborative and a team player
• Honest and approach all work ethically
• Committed to advancing diversity, equity, inclusion and belonging in the workplace

Who We Are

We are an equal opportunity employer. We welcome all people at our company and do not discriminate. Period. All qualified applicants will receive consideration in accordance with federal law requirements, and because it’s the right thing to do. We comply with the applicable state and local law governing non-discrimination in employment in every single one of our locations and we prohibit any form of workplace harassment based on any protected class.

We take the responsibility of caring for our employees seriously and offer benefits that prove it - flexible schedules, hybrid/remote work, employee resource groups, employee assistance programs - and so, so, so much more.

Praytell is a creative communications agency made by teams with strategic minds and spirited hearts. We create timely, integrated, headline-worthy campaigns across social, earned, digital, and more. After 10 years of cooking up award-winning work, we know one thing for sure - we’re just warming up.

If you're looking for an opportunity to join an ambitious team that is singularly focused on doing great work with great people and making your mark in an industry long overdue for a shakeup, we'd love to hear from you!

The Opportunity

As Senior Account Executive - PR, you will be:

• Supporting PR programs from beginning to end, working with team members to coordinate and complete each step in the process
• Acting as point of contact for clients on projects and one-off asks 
• Supporting account leads with planning, strategy, briefs and timelines, maintaining a high quality to your deliverables
• Staying up-to-date on current news and industry trends impacting our work, sharing POVs internally and externally
• Participating in mentorship and training programs 

About You

Experience you have:

• You have about 2-3 years of experience in public relations, communications, and/or client service in a related field, in an agency environment. You’ve supported accounts and client workstreams, and have successfully placed coverage in national, local and trade media outlets. You’ve worked on multiple account teams at once and interacted with clients regularly. You’re familiar with consumer brands, 

Equally as important, you are:

• Ambitious and entrepreneurial
• Flexible and adaptable
• Meticulous and well organized
• A creative thinker and problem solver
• Inquisitive and eager to learn
• Collaborative and a team player
• Honest and approach all work ethically
• Committed to advancing diversity, equity, inclusion and belonging in the workplace

Who We Are

We are an equal opportunity employer. We welcome all people at our company and do not discriminate. Period. All qualified applicants will receive consideration in accordance with federal law requirements, and because it’s the right thing to do. We comply with the applicable state and local law governing non-discrimination in employment in every single one of our locations and we prohibit any form of workplace harassment based on any protected class.

We take the responsibility of caring for our employees seriously and offer benefits that prove it - flexible schedules, hybrid/remote work, employee resource groups, employee assistance programs - and so, so, so much more.