Total 8,531 operations engineer job vacancies in Australia

Engineering @ Open

At Open, we exist because we believe that Insurance does not have to be seen as complicated or costly. Creating technology so our customers can enjoy smart and intuitive insurance experiences is at the core of Open’s development philosophy. When we do this, we’re building modern infrastructure that brings the wonder into insurance.

With a truly end-to-end approach, we build all of our own technology. Our engineering team alongside our AI and data science team aim to give customers better insurance prices. We create the insurance experience our customers deserve, not the one they expect. The team specialises in Angular and Python (Django), and uses the latest AWS tools to support development.

What you’ll do

As a Senior Frontend Engineer, you will be responsible for building beautiful, accessible, mobile-first web applications in Angular. Working closely with your fellow engineers, product managers and designers – you will create seamless and delightful experiences for our customers/partners. Together, you will drive business value each step of the way. In this role, you will:

• Design and build efficient, scalable, and reusable frontend software solutions meeting time and technical constraints.
• Review code and technical designs from your teammates, paying attention to patterns and practices of the team.
• Contribute to the technical roadmap, documentation quality, and platform health of your squad, inline with Open’s technology strategy.
• Collaborate with Product Managers, Designers, and Data teams to build and deploy products and improvements.
• Share experience and knowledge openly with the team.
• Ensure the systems built have the appropriate level of logging and monitoring.
• Keep abreast of technology changes.
• Keep security and privacy front of mind throughout the SDLC.

Finally, you’ll also have the opportunity to learn about the insurance industry. And, understand the key differentiators that make Open a key player in our space and why we will be successful on our mission.

What you’ll bring

• Strong experience as a Software Engineer in Angular and Typescript.
• Good experience in CI/CD, and Git+ workflows to support code review and release of software.
• Practitioner of SOLID principles, and can coach their adoption through code reviews.
• Familiarity with RESTful APIs and modern front-end build pipelines and tools.
• Experience with Unit testing, Integration testing & E2E testing.
• A Bachelors/Masters degree in computer science or a related field is preferred, but not necessary.

Role location

This role will be based in Sydney, NSW.

Why Open?

It’s an exciting time to join our team and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere 
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We’re proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn’t exactly match the job description. We’re looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we’re continuously challenging each other to live our values, and aren’t afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact.  If that sounds like you, apply for this role and let’s build the future of insurance together.

Who we are

Open is on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our promise to customers is powerful car, home and travel insurance. Many know us through our consumer brand, Huddle (huddleinsurance.com), and we also offer bespoke white-label solutions for brands who embed our insurance into their digital experiences. Our partner brands include Bupa, Polestar, Telstra, and ahm.

But the best is yet to come – we plan on doubling growth while expanding to New Zealand and the UK. We also believe in using business as a force for good – Open is Australasia’s only certified B Corp insurance company.

Open is backed by leading investors, including AirTree Ventures, Movac, LocalGlobe UK and Hollard Insurance and we’ve raised over $53m to date. Since 2018, we’ve achieved a 628% growth rate and have won awards from FinTech Australia, the Global InsurTech 100, Mozo.com.au, Pause Fest, SmartCompany’s Smart50 (5th) and the AFR Fast 100, who recognised us as Australia’s 7th fastest growing company in 2022. 

Our team thrive on solving problems to revolutionise insurance and have a ‘no excuses’ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and let’s build the future of insurance together.

• Are you an exceptional leader with vision to make improvements?
• Are you passionate about delivering results through great teamwork and customer experience?
• Can you manage a management team?
• Have you got regional/remote management experience?

Then this is the perfect role for you!

The Rentokil Initial Darwin branch has an exciting opportunity available for an operational expert. You will have the opportunity to showcase your operational experience while balancing day-to-day responsibilities and developing our team to achieve their full potential.

You will be responsible for the following outcomes:

• Leading a safety culture
• Developing, leading, and managing a first-class operations and service support team
• Implementing and delivery of the operational plan
• Implement divisional strategies to achieve and exceed the budgeted delivery targets 
• Support portfolio growth through management of resources
• Managing the budget costs, P&L review, operational measures, and leave targets
• Driving operational efficiencies and continuous improvement to work smarter, not harder
• Full logistics, warehouse and fleet management responsibilities
• Proactively manage service delivery to consistently meet customer contractual expectations to positively impact client retention and growth

To be successful in this role, you will need:

• A demonstrated commitment to safety and a proven track record in building a safety culture
• Previous experience in essential - preferably in the business services industry
• Strong operational principles and experience managing logistics and scheduling systems
• Ability to focus and have a flexible approach when faced with change, completing priorities and work demands
• Demonstrated commercial acumen to manage budgets and costs
• Effective interpersonal skills with the ability to build strong relationships with both internal and external stakeholders
• Demonstrated track record of successfully delivering against targets, KPI's and cost efficiencies
• The ability to positively challenge the status quo and champion continuous improvement
• Previous management experience in managing remote teams would be advantageous

The successful candidate must be eligible to work in Australia and able to pass pre-employment medical, police, and reference checks.

About Rentokil Initial:

Rentokil Initial is one of the largest business services companies in the world. Our company operates in all major economies of Europe, North America, Africa, Asia, and the Pacific. The company has some 38,000 employees providing a range of support services in over 66 countries worldwide.

If you are ready for the next step in your career or want a new challenge APPLY NOW!

The Head of Operations - Telehealth, is responsible for leading and managing a contingent independent contractor workforce of 100 doctors. This role involves evolving the clinical solutions and experience, ensuring availability and engagement of the workforce, identifying and building out tech controls, ensuring patient and prescriber safety, and keeping across policy and regulation. You will collaborate with various department heads, including operations, nursing, compliance, growth, and legal, to build an evolving and compliant solution that prioritises checks, balances, and acknowledgements. This role also involves managing performance and adherence of the department and service.

Key Responsibilities

• Clinical Leadership:

  • Provide strategic direction and leadership for the telehealth doctors’ team
  • Develop and implement clinical solutions to enhance patient and prescriber experience
  • Ensure the delivery of high-quality care through evidence-based practices
  • Build and lead a high-performing team by providing leadership, direction and support to employees, ensuring they have a clear understanding of their roles and responsibilities.
  • Promote the empowerment and growth of staff by providing mentorship, coaching, and professional development opportunities to team members.
  • Delegate responsibilities effectively and manage team performance to achieve individual and departmental goals.
  • Set team OKRs and KPIs in relation to patient/customer satisfaction, NPS, and monitor metrics to identify areas for improvement and optimisation.

• Workforce Management:

  • Develop strategies to attract, retain, and motivate the doctors workforce (independent contractors)
  • Develop strategies to promote high engagement and availability from Doctors to meet the demands for consults 
  • Oversee workforce planning and scheduling to meet patient demand

• Tech Controls and Innovation:

  • Identify and build out technological controls to support telehealth services
  • Work with IT and other departments to integrate new technologies and improve existing systems
  • Ensure that tech solutions align with clinical needs and regulatory requirements

• Patient and Prescriber Safety:

  • Implement policies and procedures to ensure patient and prescriber safety
  • Monitor and ensure compliance with all relevant healthcare regulations and standards
  • Lead initiatives to continuously improve safety and quality of care

• Policy and Regulation:

  • Stay abreast of changes in healthcare policy and regulations affecting telehealth
  • Ensure the telehealth service complies with all relevant laws and guidelines
  • Work with the compliance and legal teams to address regulatory challenges

• Collaboration and Coordination:

  • Collaborate with the Head of Operations, Head of Nursing, Head of Compliance, Head of Growth, and Legal to build a compliant and efficient telehealth service
  • Ensure effective communication and coordination between departments
  • Foster a culture of teamwork and continuous improvement

• Performance Management:

  • Develop and monitor performance metrics for the telehealth doctors’ team
  • Conduct regular performance reviews and provide feedback to doctors
  • Implement strategies to improve performance and ensure adherence to standards