You will be responsible for acquiring additional revenue streams from the existing allocated Shift customer portfolio, as well as bringing on new customers within the ‘Direct’ customer channel who can benefit from the Shift platform. You will work closely with customers to determine and explore potential solutions through the customer’s business growth needs.

Enjoy the opportunity to work with a diverse, talented and results-driven team that thrives on new challenges in a transformational setting. You will be a hands-on, results-driven individual who takes ownership and contributes to improving the customer experience in a high-growth business.

How you will make a difference:

• Actively own and manage the relationship for allocated Shift customers through strategic and effective account management practices, customer service, and general curious outreach
• Acquisition of new Shift customers within the Direct customer channel through warm, pre-qualified leads Work with customers to understand their business needs and strategies, and helping customers recognise how the Shift solutions can help accelerate their business 
• Selling of Shift Platform solutions to prospective clients using solid arguments backed by the Shift sales approach 
• Ongoing outreach to allocated customer portfolio to support increased platform utilisation, promotion and retention 
• Providing guidance to customers on service, platform, and general queries 

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

The Product team is responsible for shaping the digital product experience for Nine Digital and Publishing's wealth of properties including subscription mastheads The Sydney Morning Herald, The Age and The Australian Financial Review and Australia's leading broadcast video-on-demand destination, 9Now.

To do this, Product collaborates with partners from every part of Nine to understand audiences and create meaningful experiences that power Nine’s ambitious growth goals. 

The product portfolio also includes nine.com.au, 9News.com.au, Wide World of Sports, 9Honey, Essential Parenting, Brisbane Times and WAToday. This is a phenomenal opportunity for a Senior Product Manager with great data skills to contribute to the growth of these key and historic institutions in Australian society.

Reporting to the Director Data Product & Analytics you will lead the data Product Vision and Strategy for internal Publishing stakeholders defining their data requirements and work with Technology to make them happen. It’s an incredible time to join the team as we prepare to deliver a world class publishing experience to grow engagement, maximise the Olympics and drive commercial growth. 

Responsibilities

• Research, scope and define new products
• Collaborate with engineers on technical solutions, estimates and customer experiences
• Set Product vision and develop strategic plan
• Collaborate with stakeholders to surface and synthesise membership and subscription requirements for our audience titles
• Act as a bridge between product analysts, engineers, designers and the business working seamlessly together to develop compelling product solutions
• Create and maintain product roadmap using real-world user data, customer feedback, key metrics and other forms of business intelligence to inform the product roadmap.

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

• Join a large Australian owned iconic brand based Laverton

• ​Be part of a large critical and complex supply-chain distribution network

• Make a difference with 3PL providers and project manage Automation initiatives

About the role

We’re seeking an influential warehousing professional responsible for the outcomes of our 3PL provider at our Laverton National Distribution Centre to ensure warehouse meets specific goals. You will need to have a strategic mindset identifying value creation opportunities and support programs to achieve objectives, goals, strategies and measures. You will have oversight of NDC operation to ensure that the site is managed efficiently and effectively by the 3PL teams.

Other responsibilities

• Manage accountability of the 3PL provider on site to ensure operational outcomes are achieved

• Collaborate with the onsite team day-to-day to ensure operational and service objectives are met

• Identify and support delivery of network efficiencies through partnering with logistics team, network partners & suppliers to drive project objectives

• Delivery of key projects for transformation.

About you

• Strong focus on safety

• Solid experience as a leader for large warehouse or 3PL environments

• Knowledge of logistics networks, transport and warehouse

• Demonstrated relationship and contract management skills

• Project Management skills and the ability to deliver results through others

• Good technical skills with warehouse systems - TMS/LMS/WMS or SAP would be an advantage.

The Bega Story

Bega Cheese Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being recently named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company!

Our growth story of becoming a successful ASX listed company with an annual turnover in excess of $2 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company!

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture

• Grow with us, through opportunities for career development and progression

• Contribute by giving back to your community through charities we partner with

• Access to mental and physical health programs through our wellbeing portal and programs

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Applications

At Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.

We will accept applications from all people with the right to live and work in Australia.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Your Career

This strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging Cloud Service Provider (CSP) partner teams, CSP partner reach and marketplaces. Reporting to the ANZ Cloud Service Provider Manager you will center your role on developing and growing channel led opportunities with partners who actively drive revenue for their business via cloud providers and marketplaces.. You will be responsible for educating and engaging the sales account teams within partners and at Palo Alto Networks on the benefits of tri party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital future. Success in the role will also require developing a strong internal network across Palo Alto Networks teams, including marketing, inside sales and Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow partner led marketplace transactions and New Customer Acquisitions
• Grow service creation for partners from customer cloud migrations and operations
• Business development with partners involvement to help activate them on Palo Alto Networks offerings
• Build a strong business network within the cloud service providers channels organizations - It is your responsibility to continue to nurture and grow your network
• Engaging with key stakeholders (Channel leadership, Channel Business Managers, Cloud Service Provider Partner Managers) build and execute on a your CSP channel plan
• As part of the overall plan, activate current marketplace partners, identify and recruit new partners who have viewed marketplaces as a relevant pathway in their go-to-market strategy
• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
• Work well in a team environment to ensure partner and customer satisfaction
• Design compelling value proposition that inspire partners to promote our solutions 
• Work with select partners and help them build a services catalog around our cloud security offerings
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders 
• Build and maintain activity of performance reports and activity dashboards

This opportunity sits within the Digital Audio pillar of Nine, where the focus is driving advertising effectiveness for brands across the suite of Nine audio streaming and podcasting assets. As this is a new role within the digital Campaign Operations Team, you will work closely with the Audio Team Lead to ensure delivery of all digital audio bookings, in addition to contributing to revenue growth for the business.

At the core, you will manage end-to-end digital audio ad campaigns, handling tasks like booking approvals, performance monitoring, budget delivery optimization, and troubleshooting. Your success will hinge on fostering strong relationships with sales teams and ensuring the highest level of client service.

Day to day you will:

• Collectively prioritise campaign launches across your list of dedicated sales teams, ensuring a smooth go live process that is in-line with our Service Level Agreements
• Implement optimisation tactics as required throughout the lifetime of the campaigns to maximise delivery and revenue
• Make calculated decisions in adjusting inventory and data mixology to achieve campaign objectives and maximise revenue
• Run ‘In Progress’ meetings with the Sales team, proactively guiding go-live schedules, campaign prioritisation, monitoring of campaign performance and assessment if they are pacing to hit their delivery goals
• Provide end of campaign reporting insights, data analysis and recommendations to promote revenue growth

Experian Data Quality (EDQ) is looking for a Partner Account Manager to join our high-performing Data Quality Team. EDQ is a global leader in providing data quality software and services. We help our clients to proactively manage the quality of their data through world class data validation, profiling, enrichment, matching, data governance and migration capabilities. With flexible SaaS and on-premise deployment models, Experian Data Quality software empowers organisations around the world to take control of their data, drive efficiency and maximise customer experience.

This role will focus on Partnerships in both our Data Quality Management and Contact Data Validation solutions, covering key verticals. Partners may include other software vendors, resellers, consulting firms and system integrators.

What you’ll need to bring to the role & Experian

• Executive presence and experience in presenting to technical teams, senior stakeholders and decision makers.
• Work very closely with the direct sales team with a collaborative, optimistic approach, showing the willingness to operate in a fast-paced, high-performance environment.
• High attention to detail and motivation when handling multiple tasks and working with a range of stakeholders across Experian, partners and clients.

Work that matters - What you’ll be doing

• Developing and implementing partner sales, marketing and expansion strategies.
• Achieving a new business sales target via partner led and partner supported. These partnerships will be aimed at finding and closing business with EDQ solutions sold to or through the partner network.
• Promoting Experian’s brand to partners, customers and prospects via marketing input, webinars, presentations and referrals.
• Supporting on meetings with the Global Partnerships team discussing and implementing strategies to expand EDQ’s partner channel.
• The candidate will be responsible for taking the Partnership from initial concept introduction to contracts, opportunity sourcing and execution. This will involve engaging and managing a complex stakeholder ecosystem of Partner decision makers, salespeople, technical consultants, delivery, legal and procurement. 
• Responsible for a minimum of 25 partner/client meetings per month, including regular cadences with key contacts, net new contacts and facilitating client meetings with partners and account managers.
• Lead sales enablement sessions for Partner sales teams and work closely with Presales to deliver technical enablement for sessions and product demonstrations.
• Actively contribute to a culture where the fair treatment of customers is at the heart of the Experian business.  Take personal responsibility to ensure you adhere to all regulatory requirements and apply appropriate controls in the interests of our customers.
• Attend and contribute to weekly sales training workshops, deal reviews and forecast meetings which are all at the core of Experian’s high-performance environment.

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honor our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

As we continue to expand our operations, we are seeking a skilled and dedicated Bookkeeping Manager to join our team and contribute to our continued success.

Key Responsibilities

• Work closely with our Bookkeeping team to ensure a high level of service to our clients
• Oversee the work of the team ensuring accuracy, timeliness, and attention to detail.
• Supervise and mentor the team, providing guidance, training, and support as needed.
• Liaise with other stakeholders within the business to ensure the best service for our clients
• Stay informed about changes in accounting regulations and industry standards and implement best practices to enhance efficiency and accuracy.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• Proven experience in bookkeeping or accounting roles, with at least 1 year in a supervisory or managerial capacity.
• Proficiency in accounting software (e.g., Xero, MYOB) and Microsoft Excel.
• Strong understanding of accounting principles and financial reporting standards.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal abilities.
• Great written and verbal communication skills
• CPA or relevant professional certification is a plus.

Benefits

• $110k - $120k + super salary (depending on relevant experience)
• Financial support with any formal studies and industry licenses and registrations
• Yearly overseas holiday for our top performers across the business
• Spacious office space with great amenities (coffee machine, pool table, table tennis), close to public transport, cafes, gyms and retail
• Regular in-office and off-site social gatherings, and ongoing engagement activities to support professional development and team building.
• Employee and client referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities, etc.

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of Australian small business!

Do you have a passion for keeping things running like clockwork? If so, we want you to join our team!  

Working with Sodexo at our internationally regarded clients' corporate office; the Office Manager will oversee administrative tasks, coordinate staff and ensure the operation runs smoothly.

Key Duties will include:

• managing office supplies, issuing access cards
• coordinating corporate facilities
• organizing schedules
• coordinating events
• handling communication
• resolving issues

Success in this role requires strong organizational skills, effective communication, adaptability, and the ability to multitask efficiently. Building positive relationships with clients and team members and implementing efficient processes are also crucial for success.

Who are we looking for?  

We seek someone with a collaborative approach who strives to maintain a productive work environment.

You will have a Bachelor's degree in business administration or a related field and/or  considerable equivalent experience.

Essential skills include proficiency in office software, excellent communication, and organizational abilities. The successful candidate should be able to demonstrate leadership, problem-solving, and decision-making skills with a comprehension of  financial management. 

Why choose Sodexo?  

 Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?  

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.   

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.  

Submit your application today and become part of the Sodexo family!   

Your Career

The Major Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. 

Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• As a Major Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings.

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.  

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

As we continue our transformation and growth journey in the region, we are now looking to appoint a talented National Key Account Manager to join our team here in Victoria.

Reporting to the Director of Business Development, Australia, the focus of your role will be the development of long-term customer relationships with assigned customers, with the aim to sustainably improve share of wallet growth (measured by revenue, EBITA targets).

This will be achieved by implementing best in class account management standards and delivery of supply chain logistics solutions and services to customers.

This role has a strong focus on delivering value added solutions in addition to maintaining full warehouse utilisation and promoting Lineage as an Integrated Solution provider (including domestic transportation). The role acts as Voice of Customer in Lineage and is designed to link Customer requirements with Lineage service offerings. Close coordination with internal parties is key to success.

Key responsibilities include, but are not limited to:

• Being the Voice of Customer at Lineage

• Implementation and maintenance of account management standards including ADP’s, regular customer meeting cadence, KPI reporting, Continuous Improvement initiatives.

• Revenue and EBITA targets as agreed, including the focus on cross-selling / share of wallet growth.

• Improvements in NPS YoY

• Identification and implementation of ESG focused initiatives for assigned accounts.

• Accurate and timely use of Lineage CRM systems

• Develop self to meet both career and organisational goals, apply diverse skills and perspective to achieve common goals (through 1:1’s and development discussions)

• Follow practices and procedures regarding Food Standards Australia New Zealand (FSANZ), HACCP and Approved Arrangement guidelines whilst also ensuring Chain of Responsibility (CoR) compliance.

Key skills and experience should ideally include:

Essential

• Extensive experience in account management or a similar role (Supply Chain industry experience is preferable)

• Bachelor's degree in a relevant field

• Proficiency in CRM software and other relevant tools

Preferred

• Strong verbal and written communication skills

• Active listening and empathy abilities

• Strong analytical and problem-solving skills

• Strong IT skills (Microsoft Office, WMS, TMS)

• Metrics and reporting experience, linked to Continuous Improvement drive

Why Lineage?
 

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

The role of the Business Manager-Nine Plus is to work closely with the Group Business Director- with key tasks in achieving revenue targets.

Day to day you will:

• Be committed to over achieving both your individual and the team’s monthly revenue targets
• Represent the Nine Plus brand within the market, having a strong and reputable market presence 
• Maintain a clear understanding of all of Nine’s wider products spanning Broadcast, Publishing, Radio and Digital
• Present a minimum of 5 weekly pro-active ideas and strategies to generate new business

This a very rare and exciting opportunity for someone to come in and build a new specialist function from the ground up. This person will be dynamic, flexible, and work at pace to create a best-in-class customer support team supporting the APAC region. 

The Customer Support Manager will recommend and implement best practices to ensure efficient and high-quality performance from our Customer Support teams. The manager oversees and supervises the customer care, technical support, service sales and service excellence & revenue centre, making sure the processes are optimized and efficient in addition to ensuring the team is working efficiently and effectively and supports the needs of each member on the team.  

We are open to candidates from both Sydney and Melbourne locations, and the position can be based out of either office. 

Key Responsibilities: 

• Implement, Manage and Sustain ‘Customer Care’ Portfolio / Processes (preferably based on ITIL V4) in APAC business region
• Create and maintain a culture in the organization that can be characterized by customer first and a high sense of urgency
• Manage teams of Customer Care centre (CCC), Technical Support Engineers (TSE) and Service Excellence across APAC to ensure ONE team and ONE approach across all APAC customers
• Lead ‘Service Excellence’ portfolio in APAC and work with regional leaders to have universal approach
• Work with strategic customers to establish critical goals/milestones of success and ensure that they are achieving them
• Drive and follow up Operational Performance Management and continuous improvement for the responsible teams/areas: Quality – CSAT – Lead Time – Productivity – Predictability and Culture  
• Establish and monitor data-driven approach to customer care
• Streamline workflow of customer care team with best-in-class customer care procedures and systems
• Taking a leading role supporting implementation of new systems and adoption of those by team members
• Oversee response to diverse incoming customer and sales calls/requests regarding the delivery of services in conformance with policy, procedures, and service quality standards
• Maintain back-office processes, ensure adherence, and strive for continuous improvement
• Ensures that team offers appropriate needs-based service options and recognizes cross sell opportunities to increase customer satisfaction and enhance customer relationship

Financial and business management 

• Meet financial targets by owning the assigned budget
• Develop and implement the business short-, medium- and long-term priorities in accordance with the business strategy, to achieve short- and long-term success

People management and communication 

• Manage performance, career, and succession plans for direct team
• Develop a high performing & accountable team and facilitate team’s achievement of goals & objectives
• Effectively communicates using TOMRA Values and leadership principles as the foundation
• Fosters an environment of teamwork and collaboration and promotes a culture of feedback to ensure understanding

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

Our Vendor Management team leads the commercial negotiations with our technology vendors and broader 3rd parties to achieve the best value and broader business outcomes for the Group. They support the ongoing contract management and performance improvement through the contract lifecycle working closely with our technology leaders, product owners, business stakeholders and project managers across all parts of our business to achieve outcomes.

This role is responsible for implementing strategies to maximise value and reduce risk in our IT sourcing and contracting, and for improving our contract-related reporting and analysis processes to enable informed decision-making, compliance monitoring, and performance optimization.

Expertise in IT procurement, market analysis, contract negotiation, as well as in data analysis and reporting will be essential in this role.

Responsibilities:

• Contact Management for a portfolio of IT contracts

  • Collaborate with business, legal and finance teams to understand and clarify their requirements, and ensure with company policy

  • Leading contract negotiations, including terms and conditions, pricing and service level agreements. 

  • Ensure contracts are properly executed, reviewed and renewed as required.

• Cyber Security Governance

• Contract Reporting and analysis

  • Support the contracting team function in developing and executing a comprehensive reporting strategy across all contracts.

  • Manage the Contract Management Report to ensure it is up to date. 

  • Present contract lifecycle data and insights and assist with renewals and renegotiations

  • Collect contract-related data from multiple sources with accuracy 

  • Analyse and present data to identify trends, anomalies, and opportunities

  • Define and monitor contract portfolio performance metrics

  • Identify and mitigate potential risks associated with contracts

  • Implement processes to monitor contract compliance

  • Develop and implement automated reporting solutions using data visualization tools to streamline data collection, analysis, and presentations

  • Create dashboards and visualizations to provide real-time insights into contract portfolio performance

  • Prepare and present regular contract-related reports to various stakeholders, translating complex data into actionable insights and recommendations.