Total 12 food beverage service job vacancies in VIC - Melbourne - Bayside & Peninsula Suburbs

We?re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world?s greatest gaming experience, every day!

What You'll Do
As a Field Technician you will play a crucial role in getting out on the road and visiting our customer venues for service calls as well as providing a full range of technical support.  
You will be servicing our customers based in the Mornington Peninsula area.
Some key responsibilities include:

Complete preventative maintenance and reactive repairs on the full range of Gaming equipment
Perform equipment upgrades, modifications and game change conversions
Work with the team for installations and removal of gaming product as well as relocations
Capture and update all activities in
... Click here to view more detail / apply for Field Service Technician

We?re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world?s greatest gaming experience, every day!

What You'll Do
As a Field Technician you will play a crucial role in getting out on the road and visiting our customer venues for service calls as well as providing a full range of technical support.  
You will be servicing our customers based around Bendigo and Ballarat area.
Some key responsibilities include:

Complete preventative maintenance and reactive repairs on the full range of Gaming equipment
Perform equipment upgrades, modifications and game change conversions
Work with the team for installations and removal of gaming product as well as relocations
Capture and update all activities in
... Click here to view more detail / apply for Field Service Technician

We?re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world?s greatest gaming experience, every day!

What You'll Do
As a Field Technician you will play a crucial role in getting out on the road and visiting our customer venues for service calls as well as providing a full range of technical support.  
Some key responsibilities include:

Complete preventative maintenance and reactive repairs on the full range of Gaming equipment
Perform equipment upgrades, modifications and game change conversions
Work with the team for installations and removal of gaming product as well as relocations
Capture and update all activities in Salesforce
Provide technical and product information to customers to increase their knowledge
... Click here to view more detail / apply for Field Service Technician

We?re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world?s greatest gaming experience, every day!

What You'll Do
As a Field Technician within deployments you will work at customer ven ues to install, covert, move & upgrade electronic gaming machines, you will provide a high standard of customer service and will interact with various stake holders including customers, builders and electricians.
Some key responsibilities include:

Complete pre-install requirements including all admin related tasks
Ensuring material required are available and correctly prepared
Confirmation of the time/date of the work being carried out with the venue
Preperation of vehicles with all required tools and materials
Perform equipment upgrades, modifications and game change conversions
... Click here to view more detail / apply for Field Service Technician/Deployment

Position: Customer Service Manager


Location: Osborne Park, Western Australia
Employment Type: Full-Time
Salary Range: $80,000 - $90,000 annually + Super.

Company Overview:
Next Bike Australia PTY LTD is a leading provider in the cycling industry, offering innovative and tailored solutions to our global client base. With operations spanning across multiple countries, we pride ourselves on delivering exceptional service and fostering long-term relationships with our customers worldwide.
Position Overview:
We are seeking a highly experienced and internationally seasoned Customer Service Manager to join our dynamic team in Perth. The successful candidate will be responsible for overseeing and enhancing our customer service operations, with a specific focus on integrating international best practices. This position is crucial in supporting our expanding global clientele and ensuring seamless customer interactions across multiple time zones and regions.
Key Responsibilities:
• Lead and manage the customer service team to deliver high-quality support to both local and international clients.
• Develop and implement strategies to improve customer satisfaction and loyalty, ensuring adherence to global service standards.
• Coordinate and collaborate with teams across various countries to streamline processes and resolve cross-border client issues.
• Utilize international experience to tailor service approaches to diverse cultural and regional customer needs.
• Establish and monitor key performance indicators (KPIs) to ensure the team consistently meets service delivery targets.
• Oversee customer feedback mechanisms and ensure continuous improvement in service delivery.
• Train and mentor, the customer service team, incorporating global best practices and tools for customer relationship management.
• Manage escalated customer complaints and issues, ensuring swift and satisfactory resolution.
• Regularly liaise with stakeholders in other countries to ensure a cohesive global customer service strategy.
• Stay updated on industry trends and regulatory requirements, ensuring the company remains compliant with relevant standards.
Key Requirements:
• Minimum 2 years of international customer service management experience, with a proven track record of overseeing diverse teams and client bases.
• Experience working within global markets, preferably with exposure to US, UK, European, or other international customer service operations.
• Strong leadership skills with the ability to inspire, motivate, and manage a team across various levels.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders from different cultural backgrounds.
• Proficiency in customer relationship management (CRM) software and global customer service systems.
• Demonstrated ability to handle high-pressure situations, particularly in resolving escalated customer complaints across different regions.
• Strong analytical and problem-solving skills, with a focus on continuous improvement of service delivery.
• Familiarity with Australian customer service standards and local market preferences is desirable but not essential.
•
Why Join Us?
• Be a part of an internationally focused company with a strong commitment to customer service excellence.
• Opportunity to bring your global expertise to a rapidly growing market in Australia.
• Work in a supportive and dynamic environment where innovation and improvement are encouraged.
• Competitive salary and benefits package, with opportunities for career progression.


Application Process:
Interested candidates are invited to submit a detailed resume and cover letter, highlighting their international experience and how it aligns with the position requirements. Please include specific examples of how you have successfully managed customer service operations across different countries.

As a Field Service Engineer, this individual must be team oriented and flexible, and actively seek to share information and assist his peers. Possesses solid communication skills, both oral and written. Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge. Cross trains on products serviced in the field and displays proficiency in servicing either the Trace or X-Ray product line. Willingness to work on special projects, some of high visibility, as assigned. Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. Has a working knowledge of PC applications (MS Word, Excel & Power Point) to provide clear, concise information summaries as needed.

Troubleshoots, services, installs (deploys) and repairs either Explosive Detection Systems (EDS) or Explosive Trace Detection (ETD) equipment at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed. When not on travel, individual will provide assistance to the Technical Support staff. Conducts follow up calls with the customer to check system status.

This is a Fixed term contract role for 2 years.

This role will have the rotating roster.

 

Responsibilities:

• Responsible for meeting daily service needs and driving customer satisfaction
• Installs, repairs, and maintains equipment in the field; provides customer training as required.
• Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
• Order, install, and return parts and manages repair parts cycle time
• Reviews all logs for open issues and prepares formal reports to customers as necessary.
• Participates in Service sales opportunities and assists with promoting and implementing revenue programs.
• Ensures that tools and test equipment are properly maintained and calibrated
• Assesses product/equipment performance based on field support data; recommends modifications or improvements where applicable.
• Seeks to provide technical support to customers and other service professionals as required.
• Possesses a solid level of technical knowledge on the main company’s products in the region.
• Establishes and maintains a close relationship with senior level FSE’s and Product Specialist to support the needs of the customer and remain aware of current technical trends.
• Exercises every available measure to control and minimize costs.
• Comply with and ensure department compliance with Company health, safety, and environmental policies.
• Other duties as required.

Job Description
Who we are and what we offer:
Interested in shaping skylines across the globe?
Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people first.
You will also have access to a range of holistic benefits including:

Discretionary annual bonus, 8% company contribution pension, 25 days annual leave holiday buy options.
Single private medical cover, employee assistance programme, and virtual GP service
Competitive parental leave
Several flexible benefits from season ticket loans, discounted gym memberships to a cycle to work scheme.
Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy.
An industry-leading

... Click here to view more detail / apply for Service Desk Dispatcher

We?re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world?s greatest gaming experience, every day!

What You'll Do
As a Field Technician you will play a crucial role in getting out on the road and visiting our customer venues for service calls as well as providing a full range of technical support.  
You will be servicing our customers located in and around the Geelong and Warrnambool   area.
Some key responsibilities include:

Complete preventative maintenance and reactive repairs on the full range of Gaming equipment
Perform equipment upgrades, modifications and game change conversions
Work with the team for installations and removal of gaming product as well as relocations

... Click here to view more detail / apply for Field Service Technician

Kick start your collections career with this company newly established in Australia
Collections Agent
Currently seeking enthusiastic fast-paced customer service and collections agents to join this team in January 2025!
Your new company
Partnering with a global business process management partner who is establishing a contact centre team in Melbourne CBD. This company has a presence in multiple countries overseas, working alongside several Fortune 500 companies, providing outstanding customer service solutions. Seeking multiple customer service and collections agents to join in November. We encourage Australian citizens, Permanent residents and those who have 2+ years' on their current visa to apply. If you are ready to join a fast-paced, high-performing team, then this is the role for you!
Your new role
Working in a high volume contact centre, you will be contacting clients via phone, email and SMS to collect outstanding payments. This is a customer service-based role where you will be confident to manage inbound calls and make outbound calls to liaise with clients and negotiate payment plans while following all relevant laws and regulations. With clear communication skills, you will collaborate with internal departments to resolve billing disputes and discrepancies and ensure all records of collections and client interactions are accurately recorded. This position will be working on a rotating roster 7 days a week, onsite in the vibrant Melbourne CBD, and between the hours of 8am-8pm. This position is a full-time permanent role, working 37.5 hours a week.
What you'll need to succeed

Minimum of 6-12 months recent experience in collections, retention, or complex customer service.
Exceptional active listening skills and a passion for delivering outstanding customer experiences.
A natural conversationalist with strong empathy.
Problem-solving skills, capable of thinking on your feet while assisting vulnerable members.
Excellent verbal and written communication abilities.
Proficient typing skills and the ability to navigate multiple systems simultaneously.
AU or NZ citizenship, permanent residency, or two years remaining on a valid working visa, as this is a permanent position.
Availability to work 37.5 hours full-time each week.

Please note: this position requires an initial contact centre skills test to be completed to assess suitability
What you'll get in return


Thorough 4 week training program


Full-time permanent position


Engaging social team outings and activites for team collaboration


December intake for a January start



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected], or call us now.
If this job isn't quite right for you, but you are looking for a new Please click here to apply.

Career





RCT is seeking Qualified Trades to join our team with positions available in our Perth Head Office technical team.
RCT are the leader in mobile mining automation technology, and we are looking to build the technical team who are responsible for the design of specialised projects.
Start your career now with RCT!

Work for the leading independent Automation OEM
Competitive hourly rates, based on experience
Opportunity for interstate and overseas travel
Local & International site allowance
Super on all hours worked
Access to company training Programs
All work-related travel expenses paid
Access to Novated Lease company program
Career pathways available
$50 p/month Phone allowance
Uniform allowance
Annual pay reviews
Safety uniforms provided
Annual allowance for Safety Boots

What were looking for:

... Click here to view more detail / apply for Field Service Technician ? Kewdale, Australia

Permanent, Full Time (1 FTE)
VIC East - minimum 4 days per week on site
SCHADS Level 7, $117, (plus super and salary packaging)

Role Purpose
The Team Leader oversees Financial Counsellors, Financial Capability Workers and a Financial Coach  based in Victoria East. This role, reporting to the Manager, Family and Financial Counselling/Capability Services requires strong financial services expertise and effective leadership.
The Team Leader ensures the delivery of high-quality financial services across VIC East & NSW, collaborates across teams, and fosters teamwork within client services.
Key Responsibilities

Lead the Financial Counselling and Capability Team, and the Firmer Foundations Financial Coach in NSW to empower women, children and families, consistent with Good Shepherds mission, service strategic plan and relevant partner and funding agreements.
Provide high quality leadership to the team through promotion of open communication, teamwork and delegation.

... Click here to view more detail / apply for Team Leader Financial Counselling & Capability Service

You’ll need to be team oriented and flexible, with a really good approach to electronic repair and troubleshooting. You’ll be cross-trained on our products and you’ll be expected to follow complex schematics in isolating issues and in assembly.

The day-to-day

You’ll be resolving issues, troubleshooting, installing, servicing, and repairing equipment at customer sites. That includes working on some special high-visibility projects and following up with customers.

You’ll also be expected to:

• Meeting daily service and repair needs and drive customer satisfaction
• Install, repair and maintain equipment in the field; providing customer training as required
• Document all inspections, maintenance, and repair work
• Reviews all logs for open issues and prepares formal reports to customers
• Assesses product and equipment performance and recommend modifications or improvements

You’ll be working primarily with Trace and X-ray equipment, and work closely with colleagues and Technical Support staff. This is a role that requires some travel, and may also require the ability to work outside of normal business hours.

This is a Fixed term contract role for 2 years.

This role will have the rotating roster.