Total 1,199 customer service job vacancies in mayfield west new south wales

?At CommBank we are proud to support flexibility, let?s discuss what this means for you?
The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers? needs.
In Financial Services, we support the Group?s strategy of building tomorrow?s bank today for our customers, through a focus on three key priorities of trust, resilience and capital generation. Financial Services partner with all areas of CommBank to specialist advice, support and services in finance, audit, treasury, property, procurement, climate strategy and investor relations.
See yourself in our team
Retail Banking Services Finance acts as Financial Advisor to the Retail Banking business. We ensure they succeed in delivering exceptional outcomes for both customers and shareholders.
This is achieved by providing best-in-class financial advice built upon a ... Click here to view more detail / apply for Executive Manager, Customer Engagement and Digital

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications

Primary Location:  Bayswater, AU







Join an industry leader and make a positive change in the sustainable use of the worlds natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. We are seeking a Field Service Technician to join our Field Service team. Focusing on OEM Grinding Mills you will be responsible in playing a crucial part in performing and coordinating service activities relating




... Click here to view more detail / apply for Field Service Technician

Level 2 Service Desk Engineer job available at MSP | Permanent | Melbourne South-East | ASAP start | Your new company
A growing Managed Service Provider in Melbourne's South-East requires a Level 2 Service Desk Engineer for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development opportunities.
Your new role
In this exciting new role, you will be:

Providing level 2 remote desktop & phone system support to a broad range of SMB clients.
Handling escalations, whilst mentoring and training Level 1 Service Desk Engineers.
Performing account administration within Active Directory, Exchange and bespoke applications.
Assisting with IT Helpdesk projects.
Ensuring technical issues are resolved within SLAs in a calm and polite manner.
Developing procedures and processes for the Helpdesk.

What you'll need to succeed
To be successful in your application, you will need:

Demonstrated experience of providing 2nd level IT support.
Sound knowledge of Windows OS, Active Directory, Office 365, Microsoft Exchange, Azure, Windows Server, Telephony and Network troubleshooting.
Experience with ConnectWise RMM & PSA is advantageous.
A tertiary education in Information Technology as well as Azure, Microsoft, Cisco and ITIL certifications are beneficial.
Prior experience working within an MSP or ISP is required.

What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working within a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out!
What you need to do now
If you're interested in this role or know of someone that may be, please click 'apply now' or forward an updated CV to [email protected].
Please click here to apply.

Busy Bees at Warwick
Busy Bees at Warwick is a 105-place service, that is focused on providing a nurturing and stimulating environment where young minds can flourish. Our team is passionate about delivering high-quality education and fostering a love for learning in children.
Our service is looking for a dynamic, confident leader in the Early Childhood Industry to join our management team as an Assistant M anager . Someone who strives to excel and leads by example, setting high industry standards for their team. Working collaboratively with the Service Manager to help their service, by creating quality relationships with children, parents and staff, and reaching the heights of success
? Key Benefits we offer for joining our Hive:



Fantastic, Above-Award hourly rates and work-life balance! ?
Get a Laundry allowance and annual Uniform allocation in addition to your salary! ?

... Click here to view more detail / apply for Service Manager 2IC

Three Rivers Machinery is a family owned and operated Case IH, Case CE & New Holland Ag Machinery Dealership Group, located in Dubbo, Gilgandra, Narromine and Warren NSW.

We strive to partner with our customers to ensure that effective and efficient solutions are provided to assist with the success of their businesses.

We are looking for Qualified Service Technicians to join our service team. The position is mobile so the successful candidate will be based out of one of our branches and will sometimes have field work.

The primary responsibilities of this position are to provide excellent service, technical diagnostics and support to our Case IH, Case CE and New Holland customers. It is a varied role and will require an enthusiastic and intuitive person who has exceptional attention to detail skills.

About the Role

Mechanical assessment, diagnosis and repair of Case IH, Case CE and New Holland Machinery and Equipment
Providing exceptional support and service to our customers
Completing repairs and services to new and used equipment
Pre-delivering new equipment for delivery to customers
Undertaking service warranty repairs
Maintaining up to date and accurate daily records on repairs
About You

You have experience and knowledge of mechanical, electrical and hydraulic systems. You can troubleshoot and demonstrate diagnosing skills. You have a high degree of accuracy and attention to detail and enjoy continually building your knowledge base around the agricultural industry.

You enjoy working autonomously whilst being part of a bigger team and have the ability to work well under pressure and keep your cool in busy seasonal periods.

Qualifications and Experience

Trade Heavy Diesel Technician
Previous experience working on Case IH/Case CE/New Holland is highly advantageous
Forklift License
AC License
Drivers' License


$40 per hour . A higher hourly rate $$ is paid for those with more demonstrated experience.

About the role
The City of Canning are looking for a skilled Waste Service Operator with extensive experience operating heavy-rigid vehicles, trucks and related plant and machinery.
Reporting to the Supervisor Waste Collection, this full-time permanent position is responsible for providing a timely waste collection and disposal service, and ensuring professional customer service to the City?s residents and customers.
A snapshot of your new role:

Operate a variety of plant and vehicles including (but not limited to) Side-loading Rubbish & Recycle trucks, Schaffer Loaders, and Rear-loading Litter & Verge trucks
Act as vehicle custodian, performing pre-starts, vehicle logs and routine daily maintenance
Collect and maintain 240 litre mobile garbage bins
Collect verge-side green waste, including illegally dumped material
Litter collection, including park and street bins
Repair, assemble and deliver bins, including installation of street litter bins
Assist in

... Click here to view more detail / apply for Waste Service Operator Lv 6

Date:  Oct 21,







Location:  Roma, QLD, AU,











We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the worlds largest providers of products and services to the global energy industry.



Job Duties and Qualifications



Under direct supervision, performs Job Safety Analysis (JSA) and safety meetings, and the rigging up and down of Coil Tubing service line equipment.
Assembles and prepares








... Click here to view more detail / apply for Service Operator I-Coiled Tubing

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team member

Homebush location
Monday ? Friday | 10 am- 6 pm
ASAP Start
Are you an experienced Customer Service professional ready for your next challenge? Due to continual growth, we have an exciting opportunity to work with a Global leader in a fast-paced, high-performing customer service team. 
  
About the role:


Deliver top-tier customer service by managing urgent calls and a busy inbox of inquiries
Process orders efficiently
Meet critical deadlines for product despatch to support client needs
Track and update delivery statuses, ensuring systems are always up-to-date
Liaise with transport hubs and operational teams for smooth logistics coordination
About You:


Proven experience in a fast-paced customer service role, ideally in warehousing, distribution, or logistics
Proficient with Oracle/SAP or similar systems, plus strong Excel skills
A customer-focused, results-driven individual who thrives under pressure and values
... Click here to view more detail / apply for Customer Service Officer ? Technology

18th October,

Full Time position based at Western Sydney University Hawkesbury
Access real opportunities for career growth and development
Join the leading provider of Student Accommodation in Australia
UniLodge specialise in student accommodation and have been an industry market leader since . The UniLodge Group manages a diverse portfolio of close to 140 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over people who are dedicated to our vision, To build inclusive communities for inspired living.
  
NEW OPPORTUNITY
  
Were seeking a passionate customer focused professional to join our team as a Customer Service Coordinator (CSC), on a full time basis. If you enjoy a role that offers a bit of variety, can be both quiet and busy, and youre okay to be on your feet, then please read on

... Click here to view more detail / apply for Customer Service Coordinator

Posted Date:  20 Oct







Location:  Mudgee, NSW, AU







About the role Whether you are looking for a new challenge or wanting to relocate to Mudgee, our team are seeking skilled and qualified Field Service Plant Mechanics, to join our growing team. This position will see you reporting to the Field Service Supervisor, whilst you will be supporting our customers in the Western region of NSW, performing on site maintenance and repairs on a range of Caterpillar machinery. Duties

Repair, maintain and service CAT machinery to ensure maximum productivity for our customers
Perform diagnostic assessments on CAT equipment
Liaise with customers and Sales representatives to provide product





... Click here to view more detail / apply for Plant Mechanic ? Field Service

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Faircloth & Reynolds have an opportunity available for a Refrigeration & Air Conditioning Service Technician to join our Service Team in Tamworth.
This position offers a wide range of services including commercial & supermarket refrigeration, commercial & domestic air conditioning, catering & hospitality equipment.





About you:
On offer is the opportunity to work for a large multisite company, on everything from industrial cold storage to large commercial HVAC systems.  With such a diverse team, and wide variety of work on offer, Faircloth & Reynolds is definitely the place to be for technicians wanting to expand













... Click here to view more detail / apply for Refrigeration & Air Conditioning Service Technician ? Tamworth

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Faircloth & Reynolds have an opportunity available for a Refrigeration & Air Conditioning Service Technician to join our Service Team in Armidale.
This position offers a wide range of services including commercial & supermarket refrigeration, commercial & domestic air conditioning, catering & hospitality equipment.





About you:
On offer is the opportunity to work for a large multisite company, on everything from industrial cold storage to large commercial HVAC systems.  With such a diverse team, and wide variety of work on offer, Faircloth & Reynolds is definitely the place to be for technicians wanting to expand their













... Click here to view more detail / apply for Refrigeration & Air Conditioning Service Technician ? Armidale

Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

The Manager, Customer Success Implementation Team looks after an APAC team of Implementation Consultants who deliver post-sale enterprise implementations for LinkedIn Talent Solutions products and programs. This team is part of the Global Services Organisation and is aligned to other regional implementation teams around the world. This APAC team is focused on both Hiring and Learning Solutions, with a team supporting Hiring Enterprise Program (HEP), LinkedIn Talent Insights (LTI), Talent Hub, Talent Enterprise Program (TEP), Learning Enterprise Program (LEP) and LiL Hub Integrations.

In this role, you will work closely with Sales,?Customer Success, Technical Consultants and service delivery teams across LinkedIn. In addition to managing customer success and implementation services, you will also have responsibility for ensuring our customers have a best-in-class experience by driving ROI and anchoring on customer value.

This role will be responsible for developing new techniques to drive customer success at scale. We are looking for an experienced manager with a strong leadership philosophy, experience with change management, the ability to lead with data-driven decision making and an inspiring adherence to LinkedIn’s culture and values. In this role, you will help transform and evolve our customer experience, our internal processes, our Global Services Team community and our approach to diversity, inclusion and belonging.

Responsibilities

Manage a team of 6-10 Customer Success Implementation Consultants in delivering implementation, project/change management and other post-sale services
Provide the team with thought leadership, coaching, conducting one-on-ones and performance appraisals
Build a strong team through both external hiring and internal talent/skill development
Partner closely with regional and global cross-functional leaders in prioritising key initiatives to maximise customer success and support sales goals
Drive key customer engagements and becomes a go-to leader for executive conversations
Contribute to product feedback and improvement initiatives through participation in internal advisory groups
Partner with Customer Success leadership to ensure that global clients are supported throughout their implementation experience
Utilise LinkedIn,?client?and other data to derive insights and use these to ensure that team goals related to implementation, account improvement and new product rollouts are tracked and achieved
Qualifications
Basic Qualifications

6+ years of experience in Customer Success and Implementation of SaaS products
4+ years of experience managing enterprise-level HR technology solutions
4+ years of experience creating, managing and developing a team
2+ years of experience with applicant tracking systems (ATS) and HRIS platforms
Preferred Qualifications

Experience managing a team of at least 6-10 Implementation Consultants including conducting quarterly performance reviews and annual career development planning sessions
Experience leading large scale global projects including managing full time contractors
Proven track record of successful enterprise-level implementations across multiple APAC countries
Experience in developing and executing recruitment strategies
Bachelor's degree in HR, Business Administration, or related field
Fluency in Tableau and Excel for data analysis and reporting
Excellent organisation, project management and time management skills
Strong communication and presentation skills, with the ability to conduct workshops and training sessions
Ambitious and driven, thriving in a fast-paced and demanding environment
Strong ability to derive insights from data and build actionable strategies based on analysis
Suggested Skills

Management
Communication
Collaboration
Additional Information
Global Data Privacy Notice for Job Candidates ?

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

Apply here: https://smrtr.io/nJH_J

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Faircloth & Reynolds have an opportunity available for a Refrigeration & Air Conditioning Service Technician to join our Service Team in Sydney.
This position offers a wide range of services including commercial & supermarket refrigeration, commercial & domestic air conditioning, catering & hospitality equipment.





About you:
On offer is the opportunity to work for a large multisite company, on everything from industrial cold storage to large commercial HVAC systems.  With such a diverse team, and wide variety of work on offer, Faircloth & Reynolds is definitely the place to be for technicians wanting to expand













... Click here to view more detail / apply for Refrigeration & Air Conditioning Service Technician ? Sydney

Your New Company:
This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products to restaurants, supermarkets and retailers.
Your New Role:
In your role as the Customer Service Representative, you will report to a supportive and friendly Customer Service Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience.
Your Main Duties:

Order processing via phone and email
Handling customer enquiries
Coordinating 3PL and order ETA's
Facilitating logistics and distribution requirements
Offering support and educating existing customers
Data entry in SAP for credit notes and returns

Benefits to You:

Work for a multinational company
Social events and activities
Ongoing training and development
Parking on site
Yearly salary reviews and bonus scheme

About You:

Experience in a similar Customer Service / Logistics / Operations role
Excellent communication skills and phone manner
Intermediate Microsoft Office skills
Ability to handle multiple tasks

Next Steps:
If this Customer Service role sounds like the role for you, press APPLY NOW, or, send your CV to [email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

The Procurement Manager will be responsible for supporting the sourcing activity across indirect corporate, customer and technology categories at Transurban. These categories include both operating and capital expenditure on areas such as professional services, marketing, banking, customer service, debt collection, IT hardware, software, and other related services.
Job Type: Permanent
Closing Date: 05-Nov-:00
Please note : The closing date reflects the time zone of the Primary Location for this job posting.
Primary Location: Sydney CBD, Inner West & Eastern Suburbs Sydney NSW ... Click here to view more detail / apply for Procurement Manager ? Corporate, Customer and Technology

WOW Recruitment are proud to be an exclusive recruitment partner for this international business providing?skylights and roof windows to Australia for over 30 years. Due to continued growth, they now require an additional Customer Service Officer, who will be responsible in assisting customers with general queries. 


$60k - $65k per year Super and bonus


Permanent fully office-based role


Social?events - including fortnightly team BBQ?s


Alexandria location close to public transport
 
 
Main duties/Responsibilities:


Attend to general enquiries received by way of phone, email & mail. Recommend combinations and feasibility of products to the individual situations and assist customer with placing the correct order.


Handle enquiries from end users and advise benefits of the company?s products and assist with any relevant enquiries. Receive requests for measure & quotes and service calls
... Click here to view more detail / apply for Customer Service Officer

Dispatch & Customer Service Administrator
With a distribution center at Dandenong, Victoria , Glass Outlet is recognized Australia wide as a leader in the wholesale supply of glass, aluminum fencing, balustrading, aluminum screening, shower screens and accessories. Other depots are located Australia wide.
Our focus is to provide complete range solutions to the trade only. This clear focus allows us to provide the best customer service and the highest quality products. We strive to save our customers time by providing a one purchase destination with the best prices.
About The Role:
We are seeking a dynamic individual with strong office administration and customer service skills to join our team at our Dandenong South dispatch office. In this key role, you will be responsible for a variety of tasks including serving trade customers. The ideal candidate will possess the ability to drive outcomes, build and maintain strong ... Click here to view more detail / apply for Dispatch & Customer Service Administrator

Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain valuable experience within an exceptionally accomplished manufacturing company,  for individuals who are driven and passionate.
Bosch is a forward thinking organisation that believes firmly in Diversity, Equity and Inclusion. A global company with over 400 locations and 400,000 employees worldwide. We have been carbon neutral since and continue to implement measures that will see this reduce even further.
As a multi million dollar organisation we see ourselves as a corporate citizen and take an active stance in society beyond the scope of our own business activities. In we donated over 27.4 million euros worldwide to charitable purposes and continue to work towards sustainable living, education ... Click here to view more detail / apply for Bunbury & Surrounds Field Service Technician

Horsley Park location | $35 per hour Super
8 am - 4 pm, Monday to Friday
Temp with possibilities for Perm | No access to public transport
About the Company
  
This is an excellent opportunity to join a highly reputable brand, No. 1 in their Industry Globally and a highly regarded team for their ability to deliver a high-end service. You will be positioned within one of the key teams that service a variety of national customers and high-profile brands. 
  
About the role 
  
You will join a fast-paced customer service team responsible for providing customers and internal stakeholders a prompt response to their freight queries. You will enjoy a busy role with loads of variety and play a pivotal part in ensuring a superior customer experience is upheld.
  
Reporting to the Customer Service Supervisor, you will be ... Click here to view more detail / apply for Customer Service Representative

BACKGROUND:

WEST 1 is a leading international education agency specialising in assisting students and professionals in pursuing educational and career opportunities abroad. Founded in 2006, WEST 1 has grown to become a trusted partner for thousands of clients, offering personalised services that cater to the unique needs and aspirations of each individual.

With a strong presence in both Brazil and Australia, WEST 1 provides comprehensive support services, including educational counselling, visa application assistance, accommodation arrangement, and ongoing support throughout the duration of the study and work experience. Our vision is “To be the biggest and best exchange agency FOR the world” and mission “Awakening to a world of possibilities”.

WEST 1 has a dedicated team of experienced professionals who are passionate about international education and committed to delivering exceptional services. Our success is built on our deep understanding of the educational landscapes in both Brazil and Australia, as well as our strong relationships with educational institutions and immigration authorities.

Daily tasks include:
1) Managing and driving the development of customer service staff;
2) Coordinating and executing serviced provided, evaluating product performance, and following up on customer satisfaction through post-sale services;
3) Guiding and offering feedback to team members while supporting recruitment efforts;
4) Identifying and addressing customer expectations by engaging with clients, service providers, and several organizational departments;
5) Creating and evaluating workflows, strategies and policies that oversee the delivery of products and services, in addition to managing customer interactions.

Requirements:
- Bachelor’s degree;
- At least one year of full-time work experience;
- Experience in an international or exchange company is a plus;
- Portuguese and English communication skills mandatory (due to the majority of our client's nationality)

Annual salary: $73,850 + superannuation
Proposed hours of work per week: 38 hours (full-time basis)

About Us:
At Berwick Mitsubishi, we are more than just a dealership, we are a community of automotive enthusiasts dedicated to delivering exceptional customer service.
We offer our employees the opportunity to thrive in a dynamic and supportive environment. Join us in a fulfilling journey where passion meets purpose, and every effort drives us closer to our shared goals.
We are currently seeking a dedicated and proactive individual to join our team at Berwick Mitsubishi as a Customer Relations Consultant. 
Are you self-motivated, dedicated and understand the importance of always putting the customers needs first?
Are you looking to take your automotive career to the next level?
Well look no further, we have the perfect role for YOU!
We are currently seeking a full-time (Monday-Friday, 38 hours a week) Customer Relations Consultant to join our team at Berwick Mitsubishi.
The role consists of communicating with customers
... Click here to view more detail / apply for Customer Relations Consultant

Full Time Opportunity for an Experienced Service Manager
Join on of Australia's largest Automotive Groups
Located in Melbourne's South East
OTE $150K (Uncapped Commissions)!!!
Your proven leadership ability will enable you to coach our team of advisors to ensure they are on track to achievethe departments objectives.    You will also take ownership for driving and enhancing customer engagement, focus on maximising profits and delivering outstanding results. Thereby successfully building high levels of daily customer satisfaction as well as retention and profitability. 
You will have:

Strong leadership abilities and a passion for customer engagement, satisfaction and loyalty
Demonstrated ability to delegate responsibility, work with, mentor & coach employees positivity developing their skills & capabilities
Results driven, strong time management and organisational skills
Solutions focused to identify and drive operational improvements ensuring successful outcomes
Ability to enhance Customer Service

... Click here to view more detail / apply for Service Manager