Total 837 customer service job vacancies in eastern outer eastern and yarra valley regions

Full time
Complete mechanical repair, overhaul and mechanical maintenance of compressed air equipment and associated products in a professional, accurate and timely manner including accurate completion of the associated paperwork.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
[Other duties may be assigned]

* Accurate assessment and electrical/mechanical fault finding enabling servicing, repair or overhauling in a timely manner, of all compressed air equipment and associated products in workshop or at customer premises when required.
* Prepare work permits and job hazard analysis.
* Isolation of machine- use personal danger locks and tags
* Perform preventative and corrective maintenance service. Including; replacing of filter kit, changing oil and service kit, cleaning of oil and air coolers, and re- greasing of motors.
* Use operational manual and parts list as reference.
* Attend customer equipment breakdowns when on roster as Duty fitter for after hours service
* Attend various company sponsored training programmes.
* Maintain a clean and safe working environment.
* Contribute to continuous improvement of the working environment by offering process or procedural improvements.
* Contribute to growth and profitability of the company by providing excellent customer service values in line with company values.
* Travel within Australia and internationally as required by the company.
* Completion of Service Reports (Job cards) and test reports in an accurate, legible, neat and comprehensive manner.
* To work efficiently and comply with all company policies and procedures as changed from time to time.
* To comply with all reasonable health and safety requirements as designated by the company
* All other duties as and when requested that are within your skills and abilities.

REQUIRED QUALIFICATIONS &
EXPERIENCE
* Full Electrical license and trade qualifications
* Maintenance background
* Previous experience in a maintenance field service environment
* Commitment to workplace safety
* Australian Manual drivers license
* Excellent customer service ability

COMPETENCIES
* Experience with Pneumatic Equipment
* Skills in fault finding in Compressed Air Equipment
* Good communication skills – verbal and written
* Be a excellent team player
* Ability to work in a busy dynamic environment.

Salary $80,000 - $102,000 + superannuation+ company Vehicle

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.  

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

 

About the role

Join us as the Service Desk Lead, where you'll play a pivotal role in managing the operations of GP AU/NZ corporate staff systems and services. Your contributions will be crucial in ensuring our staff have the tools and support they need to deliver exceptional service to our customers.

In this hands on role, your primary focus will be providing practice and people leadership to our IT operations team members responsible for building, supporting, and maintaining internal IT services across Oceania. You'll also guide and develop practices for cross-functional scrum team members working on infrastructure across the company.

Key areas of responsibility will include:

• Management of the corporate enablement services, and their infrastructure and cloud environments;
• Lead and manage a team of technical staff;
• Manage the strategic planning for future team and technology growth and evolutions;
• Manage and prioritise the backlog and workload of the team;
• Lead the ITIL framework to provide support for issues escalated;
• Lead the designing, building & maintaining of system and application monitoring.

About you

An experienced leader, you will have an excellent understanding of modern infrastructure, cloud, and SaaS patterns and practices with the ability to clearly and concisely communicate these topics. A keen technologist you will have a background in designing and building robust, scalable solutions, you will have an understanding of distributed system considerations, security, and cloud technologies.   Pivotal to your success will be your highly developed consultancy skills, strong technical comprehension, and ability to develop and lead high-performing teams.

You will also bring:

• A tertiary qualification in the field of Information Technology or a related discipline;
• A minimum of 3 years commercial experience managing technical teams;
• An understanding of web technologies, specifically as they relate to performance and end user experience and how to manage and monitor deviations from baseline;
• Strong stakeholder management skills, and experience working in a multi national company environment;
• An understanding of web technologies, specifically as they relate to performance and end user experience;
• A moderate understanding of automation tools and Infrastructure as Code;
• A working knowledge of Agile would be beneficial;
• Strong communication and collaboration skills.

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

 

If this role sounds right for you we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role.

#LI-HYBRID
 

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.  On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.  We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services.  Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team.  To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest.  With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's  what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia:   https://appliedau.com.au/ New Zealand:  https://www.appliednz.co.nz/

Click here to view more detail / apply for Stores Person / Customer Service - Industrial Products (Dubbo)

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment – all aimed at helping you take your career to the next level.Employee Benefits:Flexible work arrangementsPaid overtime, travel and travel allowancesPaid parental leaveSalary packagingPurchased leavePrivate Health Care discountsWellbeing programs and discountsEducation assistance and personal career developmentWe are looking for a Field Service Electrician to support Ampcontrol on a range of long-term construction projects related to major power infrastructure across the state. You will be focused on providing a high quality of work and join a motivated and skilled team responsible for the onsite construction, testing and commissioning of critical power systems.The main objective of this exciting role is to pro-actively carry out electrical works for Ampcontrol customers and to ensure their satisfaction with our products and services. This is a field-based role typically on a 2-1 roster based on both mining sites and in regional areas across WA.You will be required to:Plan, coordinate and complete project installations as directed.Make day to day decisions to ensure the projects are delivered in accordance with the scope of the work.Liaise with the management team to ensure documentation/reporting is processed and any issues that may affect the project, customer, delivery schedule or profitability are identified.Identify OH&S issues that may pose risk by conducting risk assessments, system audits and site inspectionsAssist the Project Manager with the scheduling of project implementationsABOUT YOUYour strong electrical skills and ability to seek ways of adding value to our services will be complemented with the following:Electrical trade qualificationsCompetency in Microsoft Office applicationsA current driver’s license (Manual)Previous electrical experience in a similar roleWorking knowledge of the application and use of electrical equipmentThink you know Ampcontrol? You may be surprised.Ampcontrol is challenging the future by solving the most complex problems in energy. We create energy solutions of scale using innovation partnerships, our smart people, and advanced Australian manufacturing. Our vision is to lead the global energy revolution and make net zero a reality. Every day, the world-first innovations from Ampcontrol help and support customers in all industries to decarbonise. With a proven track record of award-winning innovations and 55 years of developing custom energy solutions, we are trusted by customers worldwide to future-proof their business.Ampcontrol is transforming the world through collaboration to engineer complex electrical solutions. By partnering with universities and the brightest minds in energy, we develop cutting-edge technology for customers. We provide complete electrical solutions for energy, infrastructure, and resources industries, from ideation through to design, manufacturing, service, and repair. Our revolutionary innovations supply clean, drinkable water and stand-alone power to remote communities. We’re decarbonising mining, ensuring safer underground environments with Intrinsically Safe electric vehicles, and collaborating with industry partners to develop small-scale hydrogen…

Click here to view more detail / apply for Field Service Electrician

We are currently seeking an Apprentice to join the team. This opportunity offers unparalleled real-world experience that surpasses that of any mining company. As part of this apprenticeship, you will have the opportunity to complete a Cert 3 in Mobile Plant Technology (mobile plant equipment) AUR31220. In this role, you will be responsible for a wide range of repair and service work, including fault diagnostics and repair, component rebuilds, mid-life overhauls, road transport repairs, fixed and mobile plant scheduled maintenance, as well as maintenance of the workshop and stores. Additionally, you will have the chance to accompany a tradesman in the field for field service work. The ideal candidate for this position is punctual, a confident communicator, trustworthy, reliable, and safety-conscious. It would be beneficial to have a manual driver’s licence and your own means of transportation to and from the depot. By completing a 4-year apprenticeship with us, you will gain the skills and knowledge necessary to tackle any task and work anywhere in the world with confidence as a technician, no matter the task at hand. Our mechanics are extremely passionate and eager to share their decades of accumulated knowledge with the next generation. If you are interested in this opportunity, please submit your resume and cover letter for review. We look forward to considering your application. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights.   Career Hub Visit Career Hub to get career advice, complete Skill Assessments and access your free Job Seeker Toolkit. ?? » Find out more MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Click here to view more detail / apply for Apprentice Plant Mechanic (Heavy Mobile Equipment) Job ID: 31910 Marche Diesel Service

We have an exciting opportunity for an Airfreight Import Customer Operations Specialist that has recently become available. This role is based in our Airfreight Import Team in our Sydney (Matraville) office. About us CONNECTING PEOPLE. IMPROVING LIVES DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences, and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as “The logistics company for the world.” DHL is part of the DHL Group. The Group generated revenues of more than ninety-four billion euros in 2022. With sustainable business practices and a commitment to society and the environment, the Group positively contributes to the world. DHL Group aims to achieve net-zero emissions logistics by 2050. Overall Role Purpose As an Airfreight Import Customer Operations Specialist, you will receive training and development in the below responsibilities: Acts as key contact for allocated customers (AFR) Accepts and processes orders for handover to Operations. Stays informed on shipment and exception status for allocated customers. Proactively informs customer on shipment status and exceptions. Provides spot quotations and performs up-and cross-selling on inbound customer calls. Pass leads onto our sales department. Manages customer inquiries. Manages customer requests regarding Go Green topics. Takes and manages any customer complaints; solves customer complaints or assigns tasks to other functions. Acts as first contact point for customer claims for notification and reception of claims and respective document collection. Billing of Air Freight Customs shipments, accurately and timely Accountabilities Customer, Other Stakeholder & Process Monitor and arrange retrieval of general cargo and cold chain shipments from airlines. Submit cargo reports to Australian Border Force Invoicing of externally cleared import airfreight shipments. Interrogate Customs status’ using ICS. Complete corrections to rating errors and AWB’s. Conduct any corrections and adjustments as necessary to Airfreight Import forwarding process. Manage general enquiries as received via email or phone. Lodge intent to claims on airlines for damages. Provide support and back up to fellow team members where required. Additional tasks as instructed by Department Manager / Supervisors. Skills / Qualifications Minimum three (3) years previous experience in Shipping/International freight forwarding industry in airfreight operational roles (advantageous)/ Import operational roles (advantageous). Minimum two (2) years previous experience in general accounting, invoicing, customer service or operations. CargoWise & Expedient experience (advantageous) Be an initiative-taking initiative-taker. Be results driven and be able to demonstrate effective…

Click here to view more detail / apply for Airfreight Import Customer Operations Specialist - NSW

Job description:



Welcome to an exciting opportunity to join a company with an ever growing demand and job security that will last a lifetime.



Are you an experienced Appliance Technician looking for a long-term career opportunity? Join our leading repair company, servicing prestigious brands and commercial properties in Perth. You will work autonomously, diagnosing and repairing domestic appliances with a fully stocked van and tools. Benefits include a great income, set territory, and growth opportunities.



We are a leading preffered appliance repair company for many prestegius brands and commercial property managers. This, inturn provides a stable future for the right candidate.



About us and the Role

New Eco Group Pty Ltd T/A The Repair Guy is a well-established repair company and are Perth's leading Technician Experts.

We are heavily involved in all aspects of The Appliance Industry and further job opportunities in the industry are always becoming available.

We currently require an EXPERIENCED TECHNICIAN for a Perth based role.

We are authorised service providers to many leading brands appliance brands.

You will be required to attend service calls and repair customers appliance in their home. This will require very Well Presented and Well-Spoken Technicians. As part of our Service Technician team, you will be on the road each day diagnosing, repairing, and servicing domestic appliances. Based on your experience, these include: Ovens, Stoves, Cook-tops, Range Hoods, Fridges Washing Machines, Clothes Dryers, Dishwashers, and Microwaves.

Experience in an Appliance Environment is a MUST (Appliance Technician, Plumber, Gas Fitter, Electrician, Mechanic)

You will be provided with a fully stocked Van that you will be required to update stock usage. You will also be provided with a Fuel Card, Samsung Tablet, Mobile Eftpos Machine and all Tools required to complete your jobs.

We also have a trainee role available. This is a great opportunity to get you in to this field.



What we offer:

Great income (ABOVE AVERAGE)
Set territory to reduce travel
Stable and long-established company
The ability to work autonomously
Long term career opportunity.
Growth opportunities will present
Van stocked with parts

Skills and experience:

Organised and self-motivated
Must have relevant white goods experience
The ability to diagnose & rectify faults
Customer focused and have good personal presentation
Experience with leading brands highly regarded.

PREFERRED ESSENTIALS:

Have minimum 1 years appliance experience
Have excellent communication skills (both verbal and written)
Be willing to learn and be a team player
Show attention to detail
WA Restricted Electrical Licence
WA Manual Drivers license

Role will begin as a full time casual, with view to permanent upon successful completion of probationary period

Job Types: Full-time, Part-time, Casual, Permanent

Salary Negotiable + Car allowance + Phone + Super

If you're interested to work with a great team, email your cover letter, resume and any trade certificates or licences and we will get in touch very soon.

Job Type: Full-time

Field Service Technician Location:  Perth, AU Employment type:  Employee Place of work:  Remote Offshore/Onshore:  Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.   Job Purpose • Performs the installation, testing and repairing of new and reworked TechnipFMC products (equipment and tools) Job Description • Installs, tests and repairs new and reworked TechnipFMC products (equipment and tools) • Establishes and maintains communication with Customer Representative on issues related to his/her perimeter (job installation/testing procedures, equipment, tooling and spare parts requirements, equipment and tooling function-fit and critical technical data) • Provides sales support ensuring the customer is fully informed of all aspects of the job • Assures all quality issues and documentation (equipment and procedural defects) is communicated and sent back to Company's Service Management • Completes field documentation after the completion of each service job • Provides Project Support as required, for all new projects which includes: assisting with project Factory Acceptance Tests and Systems Integration Testing • Prepares and completes safety related documentation. Pursues safe work practices Job Requirement • High school diploma or equivalent technical diploma • Minimum 1 year of experience in field service technician role • Intermediate knowledge of one or more of the following fields: electrical; subsea equipment; hydraulics equipment; mechanical equipment and tools; structural steel • Ability to read and understand drawings • Able to perform basic mathematical calculations • Ability to use technical tools and instruments required to perform duties Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain. Learn more about TechnipFMC and find other open positions by visiting our Career Page. Follow us on LinkedIn for company updates. Date posted:  Dec 14, 2023 Requisition number:  2647

Click here to view more detail / apply for Field Service Technician

At Woollards Auto Body Works, we are a strong, close knit team of 19 that work together to provide the highest quality repairs for our customers. Our facility provides stable work opportunities for our staff and a positive work environment, along with ample staff parking. We are easy to reach, located within minutes of the city centre.We offer permanent, full-time opportunities.The OpportunityWe have an exciting opportunity for Customer Service Officer to join our team.We are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.Permanent position. Monday to Friday.Apply or call us today on  (03) 5821 3914 for a confidential discussion.Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims/repairs  Does this sound like you? Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skills Strong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate families We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

Click here to view more detail / apply for Customer Service Officer

Parts & Service Sales Representative Posted Date:  17 Dec 2023 Location:  Dubbo, NSW, AU, 2830 At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the role WesTrac is seeking an experienced and highly driven Product Support Sales Representative to join our Dubbo team! To ensure WesTrac is the first choice for equipment solutions, this position will see the successful candidate identifying aftermarket Caterpillar parts and WesTrac service sales opportunities within a defined customer portfolio. By managing existing accounts and developing new accounts, you will engage with a variety of internal and external stakeholders, from owner/operators to fleet managers, on a range of transactions and projects to enhance the customer experience. You will be responsible for sales forecasting, CRM maintenance and other sales support functions. Reporting to the Aftermarket Sales Manager and based from our Dubbo branch, your customer portfolio will span Central NSW, including Parkes, Forbes, Condobolin, Cobar, Merriwa and Coonabarabran. It is anticipated that half of your time will be on the road visiting customers, with approximately 1 night away from home each week. As such you will be provided with a company car. This is a permanent full time position working 40 hours per week, Monday to Friday. Key Responsibilities Effective day-to-day product support Development of specific customer opportunities within the Commercial Engines, Local Government, Civil, Building and Construction industries Sales of Caterpillar parts and WesTrac services Development of specific customer opportunities and the regional growth plan Account Management of current customer portfolio and developing new accounts Actively promoting parts and service offerings in line with focused Caterpillar/ WesTrac programs  Skills & Experience Demonstrated ability to drive sales growth and/or previous experience with account management Excellent customer service skills with the ability to develop strong relationships Well-developed analytical, problem solving and decision-making abilities Current driver's licence and the ability and willingness to travel Excellent written and verbal communication skills Ability to work well autonomously and within a team Computer literacy skills – MS Office and Sales Caterpillar product knowledge and experience (Desirable) Construction industry sales experience (Desirable) Trade qualification with industry experience (desireable) Benefits Fitness Passport for the whole family Competitive remuneration uncapped commission Benefit vehicle provided Annual Remuneration and…

Click here to view more detail / apply for Parts & Service Sales Representative

Customer Service Advisor job located in Banksmeadow Your new company A small but growing service and maintenance company located in Banksmeadow is looking for a Customer Service Advisor to join their team. If you are looking for a company who invest time and training in their staff, this could the role for you. Your new role

Jobs scheduling for fieldworkers
Data entry
Calendar management
Purchasing and materials allocation
Coordinating scheduled work as per quotes

What you'll need to succeed

Strong customer service skills
Able to build trusting relationships with customers
Strong MS Office experience
Accurate data entry skills and able to lay out quotes in letter format
Desire to work as a team

What you'll get in return

Great company that values its staff
Training on their processes and systems
Fun and hard-working culture
Parking
This role will commence in Chatswood and then relocate to Banksmeadow in the New Year

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Our client is a family-owned and operated organisation that has provided a wide range of material handling and lifting solutions for over 30 years. By manufacturing locally, they have become a leading supplier to mining industries across local and international markets. They provide tailored preventative maintenance, repairs and overhauls, along with safety and performance inspections to minimise their clients' downtime. Due to continuous growth, they are looking for a Service Administrator to join their team in Maddington. About the opportunityAs a Service Administrator, you will play a vital role in ensuring the smooth operation of our client's service department. Reporting directly to the Service Manager, your day-to-day will see you coordinating the activities of their technicians to maintain efficient service delivery to off-site locations across the state. In this role, you will: Schedule and delegate service and inspection tasks to technicians Maintain clear and effective communication with technicians to address any issues or concerns Oversee and process paperwork, including site access forms, inductions, and invoicing Collaborate with technical teams to ensure jobs are completed on time and to client specifications About youWe are seeking a candidate who is proactive, organised, and capable of multitasking in a dynamic environment. You should be comfortable working closely with technical teams and possess excellent communication skills. To be successful in this role, you will ideally have: Previous experience in service coordinating, preferably within a mechanical or related field Basic knowledge of crane operations and servicing, allowing you to effectively understand technician requirements Strong organisational skills to manage schedules, paperwork, and job requirements efficiently What’s on offerJoining our client's team means becoming a part of a supportive and family-oriented work culture. You will have the opportunity to receive hands-on training and mentorship as you take on this important role. With a 38-hour workweek and potential for overtime, you'll have the chance to grow your career while maintaining a healthy work-life balance. This is an excellent opportunity for someone who values growth, teamwork, and contributing to the success of a reputable company in the material handling industry. Keywords: Crane Technician, Maintenance Planner, Mobilisation, Scheduler, Service Administrator, Service Coordinator, Service Manager.   

Click here to view more detail / apply for Service Administrator - Crane Servicing