Total 20,769 Full-time customer experience manager job vacancies in Australia

Are you an early riser who loves the buzz of a bustling breakfast service we want you!!!!!
Do you believe the perfect morning begins with the best breakfast, whether it’s perfectly poached eggs, the creamiest latte, or that breakfast platter guests dream about? If you're someone who thrives in the morning rush and has a knack for turning every breakfast into a memorable moment, we want YOU as our Breakfast Restaurant Manager!

Here at Sofitel Noosa Pacific Resort, you won’t just be managing a team—you’ll be leading a high-energy, passionate group that transforms each morning into an experience our guests can’t wait to wake up to. From serving flawless à la carte breakfasts to remembering the exact way our regulars take their coffee, you’ll create moments that our guests will remember long after their stay. You’ll take pride in crafting the perfect cappuccino, delivering a delicious meal, and making sure every guest feels like they’re starting their day with a little extra touch of luxury.

What you’ll be doing:

Delivering exceptional service: You’ll create unforgettable experiences for every guest, ensuring they feel at home from the moment they walk in and enjoy seamless, professional food & beverage service.
Creating lasting connections: Get to know our VIPs and regulars on a personal level—remembering their names, their favourite coffees, and how they like their eggs. You’ll build those meaningful relationships that make every guest feel valued.
Leading a rockstar team: Recruit, inspire, and mentor our amazing breakfast team. You’ll empower them to deliver top-notch service every day and help them grow in their roles.
Making an impact on guest satisfaction: You’ll be constantly looking for ways to improve our service, using guest feedback to innovate and deliver even more extraordinary moments.
Being a Heartist ambassador: You’ll actively promote the best of Sofitel Noosa, ensuring guests know about all the amazing things we have to offer—whether it's a special promotion or a hidden gem on the resort grounds.
Innovating together: Collaborate with our kitchen and marketing teams to brainstorm creative ways to elevate our breakfast offerings and keep our service fresh, exciting, and one step ahead.

We are looking for an administration professional to join our onsite centre management teams at Belrose and Leichhardt. This is a fantastic opportunity to utilise your customer service and administration skills in this varied and valued role.

Reporting to the Senior Centre Manager, this full-time role will be involved in the coordination of all aspects of office administration, reception, account management and extensive client/tenant liaison.

Some of your key responsibilities will include:

• Working closely with fellow team members, tenants, suppliers.
• Handling enquiries from customer, tenants, owners & contractors.
• Preparation of reports and  correspondence.
• Assisting centre management with the preparation  of budgets and reconciliations.
• Processing of invoices, work orders and lease administration.
• Account management including rental collection, arrears reconciliations and accounts payable.

About the role:

We’re seeking a talented Customer Service Representative to join our bustling inbound contact centre on a fixed-term basis for 12 months. In this role, you'll serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our customers' expectations. As the first point of contact, you’ll manage inbound calls from KinCare customers, Care Workers and various stakeholders, adeptly handling inquiries and ad-hoc requests with professionalism and timeliness.

This is a full-time opportunity on a 12-month fixed-term contract, with working hours scheduled between 6am and 6pm, Monday through Saturday. While we offer work-from-home options, regular attendance at our Bella Vista office is required; therefore, only Sydney-based candidates will be considered for this role.

About you:

To thrive in this role, you'll need to have:

• Customer service experience within a call centre environment
• Strong communication and active listening skills
• Empathy, patience and a solution-focused approach
• Resilience and a positive attitude
• Ability to work autonomously and as part of a team
• Strong computer skills and experience with CRMs (Salesforce experience is advantageous)
• Industry experience and/or a passion for community work is highly regarded

About KinCare:

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years we’ve been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What truly sets KinCare apart is our people. Joining our team means embarking on a journey where you'll be continually inspired and challenged. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career.

As a family-oriented company, we prioritise work-life balance, offering flexibility to ensure our team members thrive personally and professionally.

If this sounds like the role and workplace for you, apply now!

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

For more information, visit www.kincare.com.au or contact our Talent team at [email protected]. Kindly note that we do not accept applications via email.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

At Momentus, we empower our customers around the world to bring extraordinary events to life. Our Customer Success team plays a vital role in making this happen, serving as strategic partners to maximize value, foster deep product adoption, and nurture long-term relationships. 

As a Customer Success Manager at Momentus, you’ll be at the heart of our customers' journey, building and maintaining strong relationships to ensure their success and satisfaction. You’ll drive product adoption, identify growth opportunities, and serve as a trusted advisor, working closely with customers to understand their goals, support strategic planning, and build executive alignment. Your role is to help customers unlock the full potential of our solutions and maximize their ROI, making a real impact on their success. 

If you're passionate about empowering customers, driven to add value, and eager to collaborate within a dynamic team, we’d love to see how you can help define the future of Customer Success at Momentus.  

Responsibilities: 
 

• Align on strategic goals and establish a mutual success plan that serves as a foundation for long-term customer success and shared outcomes. 

• Facilitate smooth transitions post-implementation, ensuring KPIs are met and remain relevant throughout the customer journey. 

• Build strong relationships by understanding customer needs and conducting regular check-ins to monitor satisfaction and account health. 

• Develop deep expertise in our solutions to create value for customers, delivering best practices, insights, and ROI-focused guidance while highlighting the benefits of new features and updates. 

• Identify and act on upsell and cross-sell opportunities, collaborating with teams to drive renewals, manage challenges, and increase retention. 

• Communicate complex ideas effectively to all stakeholders, using active listening and providing regular updates on key initiatives. 

• Cultivate customer advocates for testimonials, case studies, and referrals, and streamline feedback for internal teams. 

• Leverage data and analytics to track customer goals and drive outcomes, using trends to make data-driven recommendations during reviews. 

• Encourage the use of self-service resources, such as knowledge bases, to empower customers and boost satisfaction. 

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.