Total 242 customer experience manager job vacancies in Rockhampton, Queensland

The Business Development Manager for Queensland plays a pivotal role in Utemaster's expansion into the Queensland market. This position involves establishing and cultivating new business through proactive sales efforts, with a focus on automotive dealerships. 

The successful candidate will be articulate and polished in presentation, embodying energy and empathy in their interactions. Operating autonomously, they will drive the sales function to achieve sustainable growth, demonstrating tenacity as a new business hunter while also nurturing existing relationships with care and diligence. Relentless follow-up and a commitment to living our company values are integral to this role's success.

About the Company:

Utemaster Australia designs, manufactures, and distributes market-leading ute accessories nationwide. Their products, available through car dealers and 4x4 stores, come with a 3-year warranty through an extensive network. 

Dedicated to helping people get things done and enjoy life's adventures, Utemaster focuses on reducing business running costs and maximizing productive hours. Their range ensures users spend less time searching for and loading gear, while maintaining an attractive and professional appearance for their utilities.

KEY RESPONSIBILITIES:

• Secure new business by engaging with automotive dealerships and resellers.
• Establish and maintain strong relationships with dealers and resellers in the Queensland territory.
• Conduct a minimum of three days per week on the road, with the remaining time working from home office.
• Utilise Netsuite CRM to manage customer relationships and sales activities.
• Prepare and deliver presentations on Utemaster products and services.
• Attend industry events and trade shows to promote Utemaster products.
• Provide regular sales reports and updates to the Australian Sales Manager.
• Meet and exceed sales targets and objectives.
• Participate in a comprehensive onboarding process, including training on products, internal systems, and company processes.

QUALIFICATIONS:

• Proven track record in business development or sales, preferably in the automotive industry.
• Experience with Netsuite CRM is beneficial.
• Strong understanding of sales processes and strategies.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Strong organizational skills and attention to detail.
• Ability to build and maintain strong relationships with clients.
• Results-driven with a focus on achieving sales targets.

What We Offer:

• Exciting opportunity to make your mark, and take ownership of the sales and growth functions, while working with a supportive management team.
• Innovative culture & growth-focused team,
• Security of a well-respected stable business in a growth industry
• Work directly with the Sales Director to set sales strategy and growth targets,
• Incentive & Recognition program
• Ongoing professional development tailored to you, earn and learn! Access to coaching and development, from some of the industry’s top performers
• Opportunities to travel Australia-wide and New Zealand.
• Vehicle and tools of the trade

Hello!

Thank you for showing interest in our role at Fundd. We are a young finance broking business and our staff work wherever they like. Whether it's at home, in a co-working space, or even at the beach, we believe in promoting a healthy work-life balance for our team members.

At Fundd, we distinguish ourselves from our competitors by fostering a culture of adventure and individual freedom. Our team shares similar values and interests, creating a cohesive and vibrant working environment. We specialize in various lending areas, including home loans, asset finance, personal loans, as well as commercial and development lending. Ongoing training is provided to ensure our team is up-to-date with the latest industry knowledge.

As a socially conscious organization, we actively contribute to the betterment of our society by supporting organizations and individuals in need. Making a positive impact is an integral part of our company ethos.

The role of Client Services Manager/Mortgage Broking Assistant is a dynamic blend of customer service and loan processing. You will be the main point of contact for our clients and work closely with brokers to find suitable lending solutions. With different clients and lenders having unique requirements and guidelines, the role offers constant learning opportunities in the ever-changing finance industry.

Whether you are new to the finance industry and looking to enter the field or have prior experience, this role is designed to suit individuals with a passion for finance and a drive to excel.

**IF YOU WANT TO STAND OUT FROM EVERYONE ELSE, SEND A 5 MINUTE VIDEO ANSWERINGS THESE QUESTIONS**

1. Can you walk me through your background and experience that makes you well-suited for this role?

2. What motivates you, and how do you approach setbacks or challenges in your work?

3. Can you describe a time when you had to work collaboratively in a team environment? What was your approach, and what did you learn from that experience?

4. How do you prioritize and manage multiple tasks or deadlines? Can you give me a specific example?

5. Why are you interested in this role and our organization? What excites you most about potentially joining our team?

Send to [email protected]

NOTES:

• Candidates will be required to complete an aptitude test as part of the selection process.
• This is a permanent position available as either part-time or full-time, depending on the applicant's preference.
• Salary range: $52,000 - $65,000 + Super + Bonus

• Proven experience in client services or mortgage broking, preferably in a remote work environment.
• A Bachelor's degree in finance, business administration, or a related field is desirable however not mandatory.
• Excellent communication and interpersonal skills with a confident phone manner.
• Strong problem-solving abilities and creative thinking skills.
• High level of self-discipline and ability to work independently.
• Proficiency in Microsoft Office and other relevant software applications.
• Familiarity with the Australian mortgage market and regulations.
• Passionate about helping clients achieve their financial goals.

• The flexibility of works hours and location
• Awesome culture and work/life balance while still working on daily challenges
• Young and exciting business with a like-minded growing team
• Ability to grow your personal knowledge base and experience
• You’ll be remunerated well for good work
• Opportunities for growth and mentorship within the business and industry

Hello!

Thank you for showing interest in our role at Fundd. We are a young finance broking business and our staff work wherever they like. Whether it's at home, in a co-working space, or even at the beach, we believe in promoting a healthy work-life balance for our team members.

At Fundd, we distinguish ourselves from our competitors by fostering a culture of adventure and individual freedom. Our team shares similar values and interests, creating a cohesive and vibrant working environment. We specialize in various lending areas, including home loans, asset finance, personal loans, as well as commercial and development lending. Ongoing training is provided to ensure our team is up-to-date with the latest industry knowledge.

As a socially conscious organization, we actively contribute to the betterment of our society by supporting organizations and individuals in need. Making a positive impact is an integral part of our company ethos.

The role of Client Services Manager/Mortgage Broking Assistant is a dynamic blend of customer service and loan processing. You will be the main point of contact for our clients and work closely with brokers to find suitable lending solutions. With different clients and lenders having unique requirements and guidelines, the role offers constant learning opportunities in the ever-changing finance industry.

Whether you are new to the finance industry and looking to enter the field or have prior experience, this role is designed to suit individuals with a passion for finance and a drive to excel.

**IF YOU WANT TO STAND OUT FROM EVERYONE ELSE, SEND A 5 MINUTE VIDEO ANSWERINGS THESE QUESTIONS**

1. Can you walk me through your background and experience that makes you well-suited for this role?

2. What motivates you, and how do you approach setbacks or challenges in your work?

3. Can you describe a time when you had to work collaboratively in a team environment? What was your approach, and what did you learn from that experience?

4. How do you prioritize and manage multiple tasks or deadlines? Can you give me a specific example?

5. Why are you interested in this role and our organization? What excites you most about potentially joining our team?

Send to [email protected]

NOTES:

• Candidates will be required to complete an aptitude test as part of the selection process.
• This is a permanent position available as either part-time or full-time, depending on the applicant's preference.
• Salary range: $52,000 - $65,000 + Super + Bonus

• Proven experience in client services or mortgage broking, preferably in a remote work environment.
• A Bachelor's degree in finance, business administration, or a related field is desirable however not mandatory.
• Excellent communication and interpersonal skills with a confident phone manner.
• Strong problem-solving abilities and creative thinking skills.
• High level of self-discipline and ability to work independently.
• Proficiency in Microsoft Office and other relevant software applications.
• Familiarity with the Australian mortgage market and regulations.
• Passionate about helping clients achieve their financial goals.

• The flexibility of works hours and location
• Awesome culture and work/life balance while still working on daily challenges
• Young and exciting business with a like-minded growing team
• Ability to grow your personal knowledge base and experience
• You’ll be remunerated well for good work
• Opportunities for growth and mentorship within the business and industry

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

The Workforce Optimisation team is responsible for several outsourced projects and services for some of our biggest clients in Datacom. We have a bigger purpose—not only are we focused on delivering awesome business outcomes, but we are also thinking, planning, and taking action on revolutionising the technology industry!

The Workforce Planning Manager is responsible for analysing, forecasting, and planning workforce supply and demand, as well as talent needs and gaps, to ensure that an organisation has the right people with the right skills to support its business objectives.

Our offices are based in Adelaide, Melbourne, Sydney, and Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. Therefore, we leave it to you and the team you join to figure out what works best! 

Please note that to be successful in this role, you must be an Australian Citizen and be able to obtain a Baseline or NV1 security clearance.

What you’ll do   

The Workforce Planning Manager is responsible for (but not limited to):

• Analysing, implementing, and monitoring workforce planning initiatives to optimise and scale the evolving workforce and long-range plans.
• Collaborating with business leaders, strategic planning, HR, Finance, and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals.
• Collecting, interpreting, and evaluating workforce metrics to provide data-driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning, reviewing processes, and monitoring plan effectiveness.
• Lead the development, execution, and communication of the company’s workforce planning roadmap to optimise and scale an evolving global workforce and to create strategic long-range plans.
• Oversee workforce planning initiatives, including headcount metrics analysis, internal and external talent assessments, forecasting, plan roll-out, processes, and controls.
• Selecting, developing, and evaluating personnel to ensure the efficient operation of the function.

We are a pretty agile company. We are keen to respond to customer, technology, and internal stakeholders’ changing requirements, which can mean evolving in our roles to meet those needs. 

What you’ll bring  

• Extensive experience with workforce planning and scheduling in a large complex organisation – Ideally within a Business Process Outsourcing (BPO) environment
• Strong understanding of business requirements with an appreciation of business strategy, forecasting and workforce behaviour
• Ability to work on moderately complex assignments, requiring judgment in resolving issues and making recommendations.
• Assures adherence to budgets, schedules, work plans, and performance requirements
• Ability to interact with a variety of stakeholders and team members across different business units
• Blend of commercial, technical, and consulting skills.
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirement
• Proven analytical and problem-solving skills

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest Information Technology professional services suppliers. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people who give Datacom its unique culture and energy, which you can feel from the moment you meet with us. 

We care about our people and provide a range of perks, such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses. You’ll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges. You will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone. We take pride in the steps we have taken and continue to take to make our environment fun and friendly and our people feel supported. 

#LI-Hybrid