Total 117 customer experience manager job vacancies in Port Macquarie

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and managed IT services, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

As Konica Minolta transforms to provide a holistic range of IT services, we have a very exciting opportunity for a passionate Digital Marketing & Performance Manager, keen to develop their skills within a dynamic and fast- moving landscape, to join our National Marketing team! Reporting to the Chief Marketing Officer, this role will lead the Konica Minolta Digital Marketing Team to develop, socialise and execute the digital marketing strategy, ensuring to deliver on core KPI’s of increasing lead generation, improving customer engagement and driving better cost per acquisition.  

• Develop the short, mid, and long-term digital marketing strategy, informed through use of insights gained through data analytics.
• Evaluate end-to-end customer experience across multiple channels and customer touch points, implementing strategic performance focussed initiatives.
• Manage Digital agencies - communicating briefs, developing strategic approaches towards business needs and ensuring optimisation.
• Drive improvement in Digital channels including email, automation, website, search engine marketing, social media and paid digital advertising.
• Execute webinars and digital event support as required.
• Collaborate with global digital marketing counterparts to share knowledge and ensure alignment with global strategy.
• Coach, mentor and guide the team with their daily tasks while also ensuring their personal development and growth.

Who are we looking for?

• Demonstrated experience in Digital Marketing.
• Preferably with management experience.
• Experience in implementing digital marketing strategies in a B2B sales environment, including marketing automation.
• Experience in website development, optimising landing pages and user funnels.
• Solid knowledge of Google Analytics and other digital/technical platforms.
• Outstanding attention to detail and accuracy.
• Excellent teamwork and leadership skills.
• Strong verbal communication skills.
• Ability to work well under pressure and meet deadlines.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you require any adjustments/assistance during the recruitment process, please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

​​Development Manager – Property  

• Based in Macquarie Park, short walk from Metro Station  
• 7 Additional leave days per year + NFP Salary Packaging + WFH options 
• Join a leading not-for-profit provider of Aged Care Services – Growth Industry! 
• End to end management of property development 

This year Catholic Healthcare celebrates 30 years in care, we now have over 5000 employees and a new opportunity for experienced Development Manager with commercial acumen to join our internal Property Team, supporting the business growth strategy and strategic projects. 

Reporting to the Senior Manager, Property Development, you will be supported by an Assistant Development Manager and will be responsible for development from concept to completion, including acquisition and due diligence, feasibility preparation, approvals, design, project and budget management.  

Your down to earth approach together with your professional communication skills and ability to effectively engage with, and influence multiple stakeholders, will support your success.  

Your primary responsibilities will include;  

• Providing successful outcomes in all areas of development, compliance, refurbishment, and redevelopment of all our building related assets. 
• Working collaboratively and effectively with internal and external stakeholders across multifunctional business units to ensure the effective delivery and services to the business.  
• Managing safety and compliance closely following all policies and procedures. 
• Providing accurate financial management expenditure forecasts related to development projects. 
• Managing expenditure in line with approved Senior Executive Committee and Board proposals / Business Cases 

The ideal applicant will be driven with a passion for success and have 5+ years’ post graduate experience in large scale property development management in addition to;  

• Tertiary qualifications in a property related discipline - Architecture, Engineering, Property Economics or Construction 
• Master of Property Investment and Development – Desirable 
• Demonstrated experience - project management, project feasibility study development, project planning & documentation and understanding of property development & building industry 
• Highly developed analytical skills, commercial acumen, financial analysis (IRR) 
• Detailed understanding and experience with planning application and approval processes 
• Detailed working knowledge of relevant building codes and standards as applied to development projects. 
• Ability to provide proof of Covid19 Immunisations – Essential  

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Together, our team of more than 5000 people are dedicated to our Mission to promote the dignity, life and spirituality of older people through connected and inclusive communities. Our values of Courage, Compassion and Integrity sit at the core of everything we do. 

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you. 

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.  

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.  

We require a dynamic and experienced Food and Beverage Manager to lead our Food and Beverage team on a full-time basis at our stunning Oaks Port Douglas Resort. 

As the Food and Beverage Manager you will: 

• Ensure smooth and efficient daily floor operations of the restaurant and bar
• Managing the day-to-day profitability, presentation and operation of the restaurant and bar
• Develop and maintain a strong understanding of the company's food and beverage features to promote to clients
• Managing, leading and motivating staff to ensure a high preforming team culture is maintained
• Work closely with the General Manager and marketing department to develop marketing material and promotions for the Food and Beverage department
• Roster according to department needs
• Create budgets and monitor financial performance of the Food and Beverage department.  

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.     

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  
• Merchandisers you take action to maximise sales. 
• Drive Hello Member program in line with country goals
• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  
• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 
• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 
• Actively work with a talent pipeline in your department to support the business and store needs. 

 Mission Manager, Spiritual Wellbeing - Partnerships

• Based in Macquarie Park, short walk from Metro Station + WFH Options
• 7 additional days off per year + NFP Salary Packaging + Fitness Passport
• Leading Mission and values-based provider of Aged Care
• Recognised as leaders in Spiritual Wellbeing delivery in Aged Care
• Bring your networking ability to build catholic Community Partnerships

Catholic Healthcare has a new strategy and a new senior opportunity for a dynamic and experienced educator with a holistic view of Spiritual Wellbeing to join our Mission Team. 

Reporting to the Chief of Mission Integration, you will be responsible for integrating and supporting Mission programs and services across the organisation to facilitate the positive spiritual wellbeing of all residents and clients aligned with our Mission and Values and building and maintaining trusted relationships and partnerships within the Catholic Community.  

Your exceptional communication and interpersonal skills, together with your natural partnering ability, will aid your success in this integral position.

Your role will include:

• Promoting and supporting Wellbeing programs, guiding, and supporting the Pastoral Care/Spiritual Wellbeing team members across all service streams to facilitate holistic spiritual wellbeing in line with the Mission Integration Strategic Plan
• Developing and maintaining effective relationships with the Catholic Community to facilitate our new strategy initiative - catholic Connected Communities
• Actively contributing to the development and delivery of Spiritual Wellbeing programs and services

The ideal applicant is a visionary with a proactive and organised approach, highly effective communication skills, and the ability to influence and confidently engage with internal and external stakeholders. Additionally, you will have:

• Tertiary qualification in religious education, pastoral care, theology, pastoral counseling, psychology, chaplaincy, or equivalent
• Demonstrated ability to engage and manage people, build relationships, and problem-solve
• Demonstrated expertise and experience in the provision of spiritual /pastoral care services
• Spiritual maturity and ability to appreciate differing value systems, beliefs, and practices
• Ability to lead and adapt in response to change
• Ability to engage and participate in complex discussions and decision-making
• Understanding of the Catholic tradition, sacraments, and liturgical life of the Catholic Church
• Understanding the spiritual journey within the ageing process providing for the inclusion and valuing of all people
• Ability to provide evidence of Covid 19 Immunisations
• Drivers Licence - some travel across NSW required with this position

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 4500 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

If you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you. Apply online now. 

Please note that pre-employment checks (including police) will be completed for all preferred candidates before an offer is made. 

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and managed IT services, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

Konica Minolta Australia is transforming to provide a holistic range of IT services and we are currently seeking a passionate Marketing Communications Manager to join our team on a maternity leave cover basis. Reporting to the Chief Marketing Officer, this role is key to managing marketing communications across the Konica Minolta brand, products and services to create awareness, build trust and lasting customer relationships.

• Create and manage annual marketing communications plan, including budgets and timelines.
• Implement marketing campaigns, programs and events to advance Konica Minolta’s brand identity and awareness of product portfolio with existing and new customers.
• Oversee Konica Minolta’s public relations strategy and programs, cultivate meaningful relationships with external audiences and serve as the point of contact for communications.
• Lead internal communications initiatives and manage stakeholder engagement.
• Create comprehensive and effective content strategy with high engagement rates.
• Manage inhouse creative resource and development of creative for campaigns, events and company initiatives. 
• Design and develop effective sales and marketing materials to create awareness and connect customers with the brand and portfolio.
• Manage annual events calendar and ensure successful execution of customer and industry events to promote Konica Minolta and garner interest with products and services.
• Coach, guide and lead the marketing communications team to ensure set objectives are met and develop their capabilities.

Who are we looking for?

• Demonstrated experience in Marketing, Communications, Public Relations or related field in B2B environment.
• Relevant tertiary qualification in Marketing or Communications.
• Sound experience in content strategy, media buying, planning, briefing and agency management.
• Demonstrated experience in project management and budget management.
• Excellent attention to detail, time management and organisational skills.
• Strong verbal and written communication skills.
• Creative skills for contributing new and innovative ideas.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

JOB DESCRIPTION:

MAIN PURPOSE OF ROLE

• This position is responsible for developing, implementing and maintaining an effective business partnering capability that will provide Business Units with timely and appropriate support, financial information and analytical tools to manage performance of the Business Units. This position is the key contact for Business Units, especially for Sales and Marketing teams, and has the ability to influence decision making and assist with driving Business Units' performance. Role supports two key business units: Cardiac Rhythm Management (CRM) and Electrophysiology Heart Failure (EPHF) Divisions

Your key responsibilities would include but not be limited to:

• Finance business partner to Corporate Accounts Manager responsible for and Tenders. This will include preparing and participating in business reviews and planning cycles (LBE) reviews.

• Working closely with Commercial business to evaluate margin impact related to investment decisions, pricing and promotions, and business development opportunities to support the making of decisions.

• Ensuring pricing proposals are compliant with corporate pricing policy across the CRM & EPHF business and authorisation is properly documented.

• Update and monitor market status of products within the customer groups.  Understand the impact of market dynamics, share, and innovation on the forecast assumptions.

• Act as the single provider of relevant business unit data to the Finance Controllers for consolidation into FP&A reporting including Plan, LBE, and long-term innovation forecasts. 

• Prepare Corporate Account reports, ad hoc reporting and/or analysis as required by Corporate Accounts Manager.

• Manage and develop one direct report. 

• Oversee the rebate and Sales incentive process performed by direct report including:

• timely & accurate calculation and accrual of monthly rebates and payments are executed in accordance with approved Rebate agreements and properly authorized in accordance with corporate policy.

• Timely & accurate calculation of sales incentive and relevant accruals for the CRM/EPHF divisions in accordance with annual sales incentive plans.

• Sales territory alignment within SAP for Abbott Medical divisions.

• Defining and implementing best practice planning and control techniques in line with business needs. 

What makes you a successful candidate?

• 5+ years of working experiences in multiple financial positions including financial reporting & analysis, and commercial business support with multinational companies.

• Good understanding of Healthcare, Pharma and Medical device industry preferred.

• Experience in strategic analysis & planning and execution, performance metrics, project evaluation and commercial acumen.

• Entrepreneurial mindset with the ability to simplify complex situations and synthesise, communicate and present complex information. 

• Insightful, comfortable with ambiguity and uncertainty, pro-active, collaborative and consultative.

• CA/CPA qualified.

Abbott provides some fantastic benefits for our employees, these include:

• Free Parking

• Flexible working options

• Leading Training and development programs

• Discounted Healthcare

• Discounted Shares program

• Wellness program that includes Fresh fruit etc.

• Easy access to public transport, bus and rail

• AND…..Lots, lots more

Abbott provides some fantastic benefits for our employees, these include:

• Leading Learning and Development opportunities

• Wellness programs

• Discounted share options

• Being part of an organisation reputed to be a World’s Top Employer recognised for our workplace culture that values healthy living, diversity and equal opportunity

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions for the respective country applicable.

We ask that recruiters respect our internal recruitment process and PSA panel by refraining from contacting us or forwarding unsolicited profiles.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Do you have a passion for coordinating the workplace and thrive on providing exemplary customer service? If so, we want you to join our team.

We are seeking a proactive, results driven person to join Sodexo's small corporate team at our pharmaceutical client MSD's offices in Macquarie Park. 

Your duties will include greeting internal and external clients, managing visitor records, meeting room setups, coordinating contractors and our Sodexo cleaning team

And as the workplace coordinator you will also work with mailroom processes, AV/VC support and maintaining staff areas.  Monday to Friday 38hrs per week, $68,500 + super.  

Who are we looking for?  

You will ideally have previous customer facing experience in a professional environment dealing with clients in a confident manner, have a positive attitude, be open minded and be adaptable to change and have some experience with basic facilities support.  

You will have solid Microsoft office skills and have enthusiasm in learning new systems. And a bright, happy personality that will thrive in a busy team of five!

 Why choose Sodexo?  

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.  

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.  

We offer comprehensive training in the role, a competitive salary, and an outstanding benefits and recognition program!   

How to apply?  

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.   

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.  

What are you waiting for? Submit your application today and become part of the Sodexo family!  

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
The National Manager, Service Delivery, Planning, and Coordination manages the Service Delivery relationship with Konica Minolta Customers. The role is responsible for ensuring high-level, consistent service delivery nationally, product reliability, and strong financial performance. The role provides leadership to our field service teams nationally. The role reviews and analyses the performance of our service teams using macro and micro data to ensure customer outcomes, profitability, and efficiency.

• Review and analyse financial data and provide input on improvement measures.
• Review and analyse service data to ensure compliance with company and customer KPIs, and identify and implement corrective actions when required.
• Collaborate with stakeholders to develop and implement the service strategy.
• Collaborate with service delivery teams across the regions to ensure the seamless delivery of service both during the installation and through the lifetime of the machine at the client site.
• Develop relationships with key KMI stakeholders and coordinate reporting and global strategy implementation.
• Review, analyse, and approve service pricing to ensure profitability.
• Outline policies and procedures for the service teams in the regions and oversee their adherence to the same.
• Set and review KPIs for State Service Delivery Managers to ensure target achievement.
• Engage with the regional services team to review and manage their progress against outlined targets.
• Coach, mentor and develop members of national service delivery and field service delivery teams.
• In collaboration with key internal stakeholders, work towards developing a technical training pathway for Field Service Engineers.

Who are we looking for?

• Ability to review and analyse financial and other data on a macro and micro level and provide appropriate recommendations.
• Ability to build and influence positive relationships across all levels of the business.
• Strong leadership and influencing skills.
• Print industry experience in a client service or IT related environment.
  As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion, or disability.
If you require any adjustments/assistance during the recruitment process, please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning, and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

About Aegros

Aegros is Latin for ‘Patient’. We chose this name because it speaks to our focus on the patient. Every day we strive to place the patient first by providing therapeutic plasma products they would not otherwise be able to access.

At Aegros we believe access to life saving therapeutic plasma drugs is a human right and not a privilege. In a nutshell our mission is to put the patients first through innovation.

Over 30 years we have developed our HaemaFrac™ process which enables countries to turn human plasma they collected into life saving hyperimmune products.

It's no secret that Aegros is expanding rapidly! An exciting opportunity has arisen for a Project Manager, Procurement responsible for leading the Aegros global purchasing approach and developing strategic partners for Global Capex projects.

Reporting to the Head of Procurement and Operational Readiness, this is a highly visible Procurement business partnering role that will see you work on incredible expansion projects across Asia Pacific.

• Acting as a strategic partner to the Aegros Senior Leadership and Engineering in all areas of CAPEX equipment and services procurement
• Implementing sourcing initiatives, evaluation and selection of suppliers and materials to obtain best value
• Ensuring timely delivery of compliant and commercially sound bids
• Negotiating with vendors to obtain optimum quality, schedule, cost, terms
• Advising the business regarding appropriate purchasing methods and procedures
• Providing coaching and development for the team and while driving engagement.

You will bring...

• Minimum 10 years’ experience in the Bioprocess, Plasma Fractionation or Pharmaceutical or related industries
• 6-8 years’ work in multi-disciplinary project teams
• Excellent communication skills in English, verbally and written skills

• Experience with legal contracts, financial analysis, and a track record of delivering cost savings
• Strong analytical and negotiation skills
• Be able to demonstrate pricing and cost analysis skills
• Advanced user in Microsoft Excel, procurement software and preferably ERP systems.

Here’s what we can offer you…

• An environment which allows the individual to grow alongside the company
• A role that provides the bandwidth to explore innovative solutions while keeping patients at the centre of everything we do
• The chance to work with global industry experts in an organisation where success will be defined not just on successful delivery of goals but on how they were achieved
• A multicultural environment where every voice is heard
• Competitive remuneration package which includes an annual Bonus + Employee Share Options
• Close to public transport

Interested? Apply today...!!!!

Our Company

At Histopath, we’ve assembled a team of specialist pathologists, scientists, and innovators – all committed to delivering the best possible patient care. For 25 years, we’ve been trusted by clinicians and their patients. Today we’re the largest pathology practice in Australia, founded and still owned by pathologists. We’re pioneering advances in digital pathology and artificial intelligence that will revolutionise how we diagnose and treat diseases. All in aid of a future that’s clearer – for our patients, their doctors and their families.

We prioritise our values:

• Teamwork – leveraging individual strength to achieve our objectives and to foster a supportive and collaborative culture – which is results driven
• Accountability – we take ownership and are responsible for our actions, we honour our commitments and strive to create a culture of high performers
• Integrity – having strong ethical principles in all our tasks and interactions
• Continuous Improvement – we strive to continuously enhance our processes and our service we offer to our doctors, clinics, hospitals and patients

The Opportunity

We have an exciting opportunity to join our team as a Histology Manager. In this role, the successful candidate is responsible for overseeing the day-to-day management of the Histology laboratory including but not limited to operational management, quality assurance, staffing, workflows, time management, technician training, equipment maintenance, vendor agreements and more.  You will be a LEAN advocate and ensure the laboratory follows all LEAN principles.    

Key responsibilities:

• Train new team members in LEAN practices, time management, and prioritisation. 
• Identify and address value stream waste, applying LEAN principles for waste reduction. 
• Document LEAN progress using metrics and visuals. 
• Lead, manage and supervise the laboratory team including recruitment, workforce allocation (rostering), and facilitation of team meetings, performance management issues and participation in any disciplinary matters. 
• Maintain a department environment which promotes cooperation between co-workers.     
• Establish and maintain all laboratory records in accordance with specifications. 
• Ensure that all equipment within the Laboratory is functioning properly and ensures that all personnel is educated on proper techniques of operation. 
• Provide technical expertise regarding problem solving and manages specimen discrepancies including investigating, retraining and resolving, documenting and notification to the COO. 
• Develop and implement laboratory operating policies and procedures including the laboratory quality control program and adhere to ISO and NPAAC requirements.    
• Demonstrate a strong sense of professional ethics and immediately brings to the attention of the COO suspected errors that might impact patient care. 
• Participate in the safety training program of the company and makes certain that staff are properly trained. 
• Expand the laboratory portfolio by helping to develop new research projects and proposals. 
• Recommend measures to improve testing procedures, use of equipment and any need for new equipment.   

Requirements

• Tertiary Degree in Medical Laboratory Science or equivalent.
• Minimum of 5 years' experience in a Histology laboratory.
• Minimum 3 years of Supervisory experience required.
• Ability to organise and prioritise workflow to meet the company’s and client requirements.
• Experience with purchasing and consumable levels within agreed budgets
• Ability to consistently maintain compliance with Histopath’s standard operating procedures at all times.
• Demonstrated commitment to excellent customer service with a high level of interpersonal and communication skills and the ability to develop and maintain strong collaborative relationships with internal and external stakeholders with a diverse range of people at all levels.

What we offer:

• Competitive remuneration based on your experience.
• A strong support system of passionate co-workers who are driven to succeed.
• An opportunity to be part of a company that is a leader in its space.
• A highly transparent leadership team.
• Development opportunities and career growth.
   

Are you ready to join our team and help take our company to the next level?  If so, please ensure you attach a cover letter and resume to your application.  We look forward to meeting you! 

Please note only short-listed candidates will be contacted.

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to solution services, cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
The Security and Compliance Manager will have a “hands-on” role, governing the operations of the Security Operations Team, performing daily tasks and maintenance to security related systems, as necessary.  You will be responsible for coordinating and prioritizing activities for the Security Operations Team. This position will include membership in the Konica Minolta Global Security Council and would represent the APAC region.

• Establish and maintain the Security Operations governance framework, ensuring alignment with Company Objectives
• Lead team resources and provide oversight in the onboarding of technical solutions for managed clients.
• Establish internal project scope and design workflow solutions for our clients while ensuring client satisfaction throughout the entire process.
• Understand and improve IT Weapons Design and Build standards
• Participate in IT Weapons training and recommended certification paths
• Be an escalation point for the Service Desk and other Consulting teams at IT Weapons
• Perform system audits
• Analyze security data and reports
• Maintain managed security solutions (SIEM, AV, Firewalls, Anti-SPAM, Vulnerability Management tools)
• Perform security assessments
• Be available to assist team members 24/7 - on call based on rotating team schedule
• Be able to handle multiple assignments, manage priorities, and meet strict deadlines
• Have proven client-facing skills developed in a professional environment
• Have experience interacting with project stakeholders and vendors

Who are we looking for?

• D3+ years in networking and security related functions
• Experience with maintain security solutions.
• Experience with event analysis

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applications from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Every day at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.