Total 12 Full-time customer experience manager job vacancies in Millers Point

Assistant Manager - Victoria Point Tavern

• $74,000+ base salary + Super + Half yearly bonus
• Career and training opportunities - your development is important to us 
• Exclusive discounts and benefits - check out our benefits at the bottom of this ad

Situated on the corner of Colburn Ave and Redland Bay Road, Victoria Point Tavern is a favourite of locals and visitors alike. Our warm and welcoming atmosphere paired with friendly service provides the perfect place for our community.

There's places to go, so dream big

We're part of a big group that caters for big dreams. You can go places within ALH and beyond!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager with ALH Group!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Assistant Manager - Wintersun Hotel

• Potential for Growth within the business
• Rotational Rosters - Mornings, Mids & Nights
• Amazing perks - check out our full benefits at the bottom of this ad

Sitting on Chapman Road, the Wintersun Hotel has been mainstay for locals and beyond for years. Located just a stone’s throw from the shoreline, we have access to the nearby Spalding Park and town of Geraldton.

Write your story, leave your mark
From being a real part of the community, to career defining ideas. Make your mark here!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Wintersun Hotel.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

About the role:

Reporting to the National Business Manager, you will be responsible for driving growth in selected Multi Million $ categories across National Metcash, large MSO groups, and FoodWorks. You will develop and implement Joint Business Plans (JBPs), promotional programs, range reviews, distribution, and display strategies through alignment with our partners. This effort will be supported by an MSO 2 Account Manager and our dedicated independent field team, covering over 900 of the top stores.

About you:

Are you early in your Account Management journey, craving autonomy, and eager to learn and grow with a dynamic, agile team? Alternatively, you might be an experienced NAM passionate about delivering outstanding results in independent retail trade. 

In both scenarios, you are customer and execution focused. You recognise that success in Independents demands trusted partnerships, internally and externally, paired with commercial acumen to navigate company, wholesaler, and retailer dynamics. 

Above all, you're a team player who takes ownership of your business, aligning actions and behaviours with our core values. 

Ready to achieve your personal and professional goals? Apply now and be a key player in our success story.

Working Environment:

We have a culture of being in-market, meaning being where customers, retailers and our clients operate. This is the coalface, where the business actually happens and we generate the best creative ideas that deliver sales growth. However, collaborating and sharing knowledge as a team is also vitally important, so we have 2-3 days designated to meet in our beautiful office at Walsh Bay right on the water. There you will have access to our Barista (free morning coffee!), free daily breakfast, beautiful office space and a great team culture.

About the Opportunity

Our clients cover areas of the retail industry such as beauty, pharmacy and electronics. As a fast growing industry, the requirement for an innovative and results driven person is essential.

As the National Program Manager, you will be responsible for building strong foundations with key stakeholders to foster a win-win outcome. While leading a field team you will drive Best in Class Planning and Execution of the client program, superior client service, on-going evolution of processes, capability and efficiencies in line with client and retail requirements.

As the strategic lead you will provide direction to the field team, making informed decisions that will develop and improve retail activations. This expertise will be drawn from an extensive knowledge of the Retail market and client service management.

This role suits someone who can juggle conflicting priorities and meet client deadlines while leading the team with a tenacious and adaptable attitude to anticipate both our business and the client’s needs.

Benefits

• An attractive total salary package is on offer
• Autonomous role with comprehensive training and support
• Hybrid – work from the office and home!
• The chance to work with a global FMCG business 
• Great company culture with individual professional development pathways

About You

We are looking for someone who knows how to communicate and engage with people at any level. Someone who is eager to take on a challenge and who is hungry to learn.

You will already have proven experience as an Account/Client Service Executive or as a Field Team Leader looking to step up into a National role, as well as:

• Tertiary qualification highly regarded
• Account/Client Management Experience
• Understanding of Australian retail landscape  
• Experience in leading a sales/field team
• Proficient in Microsoft Office Applications
• Experience working in a team environment preferred

Are you ready for a new challenge?

If you think you can take this role and make it your own, apply now! 

We look forward to seeing your application and discussing this exciting position further. 

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties, uploading dictation, invoicing and supporting the greater team in general.

Education Perfect offers a suite of products designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential. 

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

About the role

Join Education Perfect as a Business Development Manager for Essential Assessment (EA), our K-6 Numeracy and Literacy assessment platform loved by more than 2800+ schools across Australia.

Part of our high-performing EA Sales team, you will develop and manage a sales pipeline, meet sales targets and identify upsell opportunities across your Southern QLD & Northern NSW portfolio of schools. You will work closely with other EA teams to grow brand awareness of Essential Assessment and ensure exceptional customer service and support for both prospective and trialling schools in your territory. Through your efforts, you will enjoy the satisfaction of genuinely helping teachers and supporting the learning of thousands of students. 

Our ideal candidate is based in the Gold Coast or Northern NSW. 

What you will do

• Meet and exceed individual quarterly and annual sales targets
• Identify and close upsell and cross-sell opportunities within your portfolio of schools
• Build strong relationships with key decision-makers and educational departments through in-person visits, phone calls, and online meetings
• Support accurate revenue analysis and forecasting by effectively managing the CRM at every pipeline stage
• Attend local conferences and engage in events to network and promote EA brand recognition in your region
• Share insights from teachers to inform new product developments, content, and marketing campaigns.

About you

• B2B sales experience, preferably in K-6 edtech or educational publishing
• Proven track record of consistently meeting and exceeding sales targets through a mix of hunting and farming sales activities
• A genuine interest in education and a desire to positively impact teachers and learners
• Primary teaching qualification and/or Australian primary teaching experience (desirable)
• Excellent written and verbal communication skills, capable of engaging with school stakeholders and decision-makers at all levels
• A valid driver's licence is required for this role, as you'll spend 50% of your time travelling to meet with schools and build our reputation through face-to-face interactions. (The other 50% will be working from home, with regular opportunities to connect at our EP offices)
• A proactive, positive attitude and an entrepreneurial spirit
• Experience using a CRM to manage pipelines effectively, with a commitment to data hygiene
• Experience with HubSpot, Subskribe, and/or Gong (desirable)

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer

• As our team is based globally, we offer both remote and flexible working arrangements
• For our remote workers, a communication allowance towards your monthly internet or phone charges and $1000 towards setting up your home office
• Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
• Wellness allowance to use on anything to support your mental and physical wellness
• EAP with unlimited sessions
• Employee Equity Bonus Plan
• Employee referral program - $2000 when you refer a new team member
• Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub 
• EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees
• The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

About us:

We are a privately owned business with the privilege of working with some of the biggest global brands including Procter and Gamble.  Our vision is to become Australia’s leading Independent grocery sales growth partner.  Cultivating partnerships is of utmost importance to us as we strive to create mutually beneficial outcomes for leading brands, wholesalers, and retailers.  Although we don’t wake up in the morning solely to win awards, we take great pride in the recognition we have received from our valued customers."

About the role:

Reporting to the National Business Manager, you will be responsible for driving growth in Procter & Gambleand other client’s categories across National Metcash, Foodworks and state based MSO’s. You will develop and implement Joint Business Plans (JBPs), promotional programs, range reviews, distribution, and display strategies through alignment with our partners. This effort will be supported by our Category Manager and our dedicated independent field team, covering over 900 of the top stores.

About you:

Are you passionate about delivering outstanding results in Independents?

Whether you are early in your account management journey or an experienced National Account Manager or Key Account Manager – if you are committed to driving outcomes and eager to learn in an agile team, this is the role for you.

You are customer and execution focused and recognise that success in Independents demands trusted partnerships, paired with commercial acumen to navigate the complex channel dynamics.

Above all, you're a team player who takes ownership of your business, aligning behaviours with our core values.

Working Environment:

We have a culture of being in-market, meaning being where customers, retailers and our clients operate. This is the coalface, where the business actually happens and we generate the best creative ideas that deliver sales growth. However, collaborating and sharing knowledge as a team is also vitally important, so we have 2-3 days designated to meet in our beautiful office at Walsh Bay right on the water.

There you will have access to our Barista (free morning coffee!), free daily breakfast, beautiful office space and a great team culture.

Ready to achieve your personal and professional goals.  Apply now and be a key player in our success story.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe