About you

You are hungry for success, and love the challenge involved in winning business. You will have a proven track record of achievement in sales, preferably in the hospitality and/or tourism industry, and will impress us with your demonstrated ability to transform strong rapport with clients into solid business. Your sales flair will be complemented by strong time-management, reporting, computer and administrative skills.

What you will be doing?

• Managing top accounts for Corporate, Wholesale and Inbound.
• Business Development and Account Management within the Wholesale, Inbound, Retail Travel Agent, Corporate and MICE sectors.
• Working in tandem with Business Development Executive to ensure all leads and potential business is followed up efficiently.
• Develop working plans to meet targets.
• Negotiation of rates and terms and conditions.
• Work with the department to ensure simple clear systems are in place to successfully manage the sale and implementation of any new business

What you will be doing?

• Assist the Night Manager in cross checking and balancing work completed during the day for all outlets on a shift basis.
• Ensure the highest level of customer service is offered and maintained at all times to all guests.
• Provide efficient service for guest registration and departure.
• Maintain accurate guest accounts and provide accurate, helpful information.
• Maintain strict security procedures to ensure guest confidentiality and safety.
• Take responsibility of Night Manager duties in their absence. 

About you

• Previous Night Auditor experience preferable.
• Strong knowledge of Opera PMS.
• Exceptional grooming, presentation and communication skills.
• An ability to work night shifts across a 7 day roster.
• An open, unrestricted driver licence - confidence in driving is essential. 
• Responsible Service of Alcohol Certificate – Victoria.

About you

• Experience with local market knowledge in hospitality industry.
• Passion, interest and confidence in coffee, wine & spirits with a focus on locally sourced product, ensuring quality and consistency of our offering.
• A commitment to providing exceptional experiences for our guests.
• Exceptional leadership skills with demonstrated results in developing and motivating teams, your lead by example approach will be infectious.
• Responsible Service of Alcohol (RSA) Certificate.
• A high standard of grooming and presentation.
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends.

What you will be doing?

• Assist in leading, mentoring and training the Food & Beverage Operations team.
• Supervise and delegate duties, ensure brand standards are maintained.
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal.

This is a Full-Time role - 38 hours per week.

About you

As an Assistant Front Office Manager, you will show your leadership and interpersonal strengths to maximise the Rooms Operations. You are a driven problem solver with a creative approach to delivering the ultimate guest experience.

What you will be doing?

• Management of the day to day operation of Front Office, Telephones, and Night Audit functions.
• Ensure service standards are maintained in the aforementioned areas.
• Ensure profitability is maximised.
• Ensure customer/guest and staff needs are met.

SIXT Australia is on the lookout for a Full Time Duty Manager to join the team at Perth Airport. 

As a Duty Manager, you will provide day-to-day operational support for our frontline team and ensure high customer satisfaction. 

Your key responsibilities will include:   

• People and performance management including daily mentoring and coaching for the frontline team to maximise and drive sales 
• Maintaining a strong and positive focus on customer services to manage conflict and resolve customer concerns 
• Achieving targets and KPIs, and delivering high audit and compliance standard for the business 
• Reporting and daily fleet management 
• Opening and closing rental agreements 
• Selling additional over the counter rental products 
• Managing reservations 
• Speaking with customers face-to-face and over the phone 

What you will be doing?

• Assist the Night Manager in cross checking and balancing work completed during the day for all outlets on a shift basis.
• Ensure the highest level of customer service is offered and maintained at all times to all guests.
• Provide efficient service for guest registration and departure.
• Maintain accurate guest accounts and provide accurate, helpful information.
• Maintain strict security procedures to ensure guest confidentiality and safety.
• Take responsibility of Night Manager duties in their absence. 

About you

• Previous Night Auditor experience preferable.
• Strong knowledge of Opera PMS.
• Exceptional grooming, presentation and communication skills.
• An ability to work night shifts across a 7 day roster.
• An open, unrestricted driver licence - confidence in driving is essential. 
• Responsible Service of Alcohol Certificate – Victoria.

We are looking for a Regional Aviation Network Manager who will oversee the HSSE management, financial performance, and operational performance of the Viva Aviation regional network, assets, and agents at the commercial and business development interface.

Responsibilities

• HSSE oversight of regional aviation network and contracted aviation agents, utilizing Viva aviation assets, procedures and competences in line with the Company HSSE Management System
• Assures availability of equipment and resources through adherence to Asset Integrity program and safety-critical training of operational personnel.
• Responsible for the close out of compliance and improvement items identified through ‘Lines-of-Defence’ program and on-site reporting.
• Maintains cross-business engagement between aviation agents, supply chain logistics and commercial teams through regular forums, ‘excellence engagements’ and assurance activities, to ensure safe and efficient operation of the Viva Aviation network.
• Maintains a strong customer focus in line with Viva Aviation commercial goals and customer expectations concerning safety and on-time performance.
• Responsible for meeting budget for the operational sites under their assigned scope, including monthly reporting and the identification and realization of cost improvement initiatives via the Management-of-Change and capex approval processes.
• Responsible for identifying new business opportunities via regular interaction with operational personnel, airport management and the broader commercial team, and ensuring a cohesive collaboration between commercial and operations (service expectations) teams.
• Requirement to develop knowledge of aviation fuel economics (particularly General Aviation), digital and customer experience capabilities and sustainability options as part of the aviation marketing effort.
• Responsible airport and stakeholder relationship for established, business development and key customer growth and network expansion, collaborating with Viva Engineering, Real Estate and advisory teams to help meet aviation initiative goals.

Are you looking to climb the ladder in the hospitality industry? Let’s start with the good stuff...

What are the benefits?

• Qantas & Jetstar Discounts– Domestic & International Travel (T&C Apply)
• Hotel discounts worldwide and exclusive travel benefits 
• Free staff meals
• Free Parking
• Parental leave

Who are we?

Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How do we do it? We care, we dare, we place people at the heart of everything we do. We are Accor.

What do we do?

Every day we connect with thousands of travellers as they adventure around Australia and the world. Qantas Lounges by Accor provides a relaxing start to a holiday, an efficient workspace between flights, and a comfortable stop on the way to anywhere. With a range of offerings from upscale to luxury, our Lounges receive rave reviews from both our customers and our team.

About the role?

Our Senior Duty Manager will provide service from the heart across our 3 Lounges, reporting to the Lounge Manager you will be responsible for a team of supervisors and F&B Attendants.

What you will be doing: 

• Lead by example to provide efficient, friendly & professional food & beverage service to all guests.
• Responsible for managing the front of house operations to ensure we are providing the high quality service to our customers.
• Completion of the Daily Running sheet with full communication across all areas of the lounge including Qantas staff.
• Reporting of sickness, absence, punctuality, etc. issues to the Lounge and T&C Manager.
• Achieve budgets, customer satisfaction targets and other business metrics. 
• Receive and deal with verbal complaints; forward to the Lounge manager when necessary.
• Communicate directly with your front of house team, kitchen team and higher management to provide them with all relevant/ needed information.
• Assist with implement training programs for all employees, conduct induction and skills training.
• Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the Lounges and Qantas Food Safety Plan. 
• Make sure that an ACCOR and Brand policies are respected.

In this role it is required to have the ability to work a 24/7 rotating roster, hold a valid Responsible Service of Alcohol certificate and the ability to pass a Federal Police Clearance to enable your work in the Airport. You must also have Australian working rights to be considered for this role.

SIXT Australia is on the lookout for a Branch Manager to join the team at Adelaide Airport. This will be a 12 month contract position covering parental leave.

As a Branch Manager, you will manage all staff at your location/s to achieve maximum efficiency, drive utilisation and sales, and support business strategic direction. 

Your key responsibilities will include: 

• Conducting daily meetings with operational team to set daily focus 
• Ensuring the location is supported with rentable fleet to drive utilisation targets 
• Supporting staff by working on the front desk or any part of the location as required 
• Creating and maintaining a positive working environment that promotes open communication and empowerment 
• Driving change and company initiatives 
• Ensuring all staff fully understand their role and how their performance is measured 
• Generating excitement and passion in customer service initiatives through open communication and sharing of best practice 
• Ensuring that employees are adhering to safe work practices and HSE compliance 
• Ensuring all relevant policies and procedures are implemented 
• Making positive steps to understand the nature of the operations on their site and understand the potential hazards and risks associated with the business 

• ASX 300 listed financial services organisation
• Flexible & hybrid working arrangements
• Brisbane location

Do you want to:

• work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
• understand the strategic direction of your organisation and how your effort contributes to success?
• work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
• work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
• be recognised and rewarded for your performance?
• work for an organisation where ‘C-A-R-E’ are their values?
• have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners Group might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

To play a major role in the success of the business by ensuring that growth opportunities are maximised. Build customer relationships into a true partnership arrangement by using a consultative and strategic approach to align our value proposition to the customers’ business goals. Always, with integrity and consideration to the business risk policy and profitability.

What you’ll be doing:

• To achieve company sales targets by servicing existing accounts, recognising new opportunities and ensuring pre-eminence of the company’s brand and value proposition in the marketplace.
• Ensure that management is kept up-to-date with the latest market trends and developments through Voice of Customer and competitor analysis.
• The Account Manager is expected to maintain a regular visitation program with their customer base with appropriate levels of focus on building multi-level relationships in conjunction with the Relationship Manager and Senior Managers.
• A willingness to allow other internal stakeholders into the relationship. Actively seeks out and draws in colleagues who may, on an ad-hoc basis, help add value to the relationship.
• Ensure solutions meet the required objectives of the customer.
• Ensure strategic reviews/quarterly business reviews are delivered on the agreed timeline with recommendations to drive cost out and/or improve the operation of the customer’s fleet.
• Ensure all customer deliverables including quote requests and general queries are managed in accordance with customer expectations.
• Continually enhance the customer loyalty.
• Other duties as required.

Essential

• Experience in account management or customer service orientated role. Fleet management and leasing industry experience preferred.
• Proven ability to drive customer focused outcomes

Desired

• Completed tertiary qualifications in a business or related field such as management, sales and marketing, and/ or industry specific qualifications desirable

• 7 additional days of annual leave per year.

• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• an extensive range of other employee benefits.

YOUR MISSION

• This is a permanent full time role, 38 hours pw
• Contributing your energy and enthusiasm to a positive team environment
• Offer exceptional customer service and unforgettable shopping experience
• Assist with stock control and uphold superior visual merchandising standards
• Achieve and exceed sales targets and other KPI's
• Act responsibly in compliance with store's operation standards
• Be required to work non-traditional hours; weekends, evenings, holidays; and overtime if necessary.

YOUR TALENT

• At least 2 years of work experience in retail, customer service facing, or hospitality industry.
• Management experience is highly desirable
• Self-motivated and willingness in meeting/exceeding sales targets
• Ability to listen and use feedback constructively
• Excellent communications, relationship building and time management skills
• Be fair, honest, positive and creative in going above and beyond in serving our customers.

• An exciting opportunity to get involved in our new and existing terminal projects at Perth Airport
• Challenge yourself to support the end-to-end delivery of our property projects  
• 2 Year Fixed Term Contract based in Perth

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’ve always been pioneers, and we’re proud to see that spirit in our people. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

Qantas Group Property manage a portfolio of over 2 million SQM across approximately 100 locations. The Property Development team plays a key role by providing comprehensive property project management services within the Qantas Group. The team works closely with a broad range of stakeholders and end users to deliver property solutions supporting all facets of the business to meet constantly evolving operational requirements and to assist the organisation in providing a premium Customer experience.

Due to a growing portfolio of exciting and diverse projects, we are looking to expand our Property Development team. The Property Development Manager position is responsible for planning, development and delivery of property-related capital projects, ranging from new build projects to fit out and building upgrades. As a Property Development Manager, you ensure projects are delivered on time, within budget, safely and in accordance with relevant legislation and recognised standards. The position manages external professional consultants on the delivery, governance and financial control of projects and negotiates with airport owners/operators on the provision of operational facilities and accommodation for use by the airline. This role is also responsible for developing and updating property development options, accommodation policy, project delivery methodology, and overall facility planning and space allocation management, consistent with Qantas Group’s corporate plans.

You’ll have –

• 5+ years’ experience delivering buildings and infrastructure projects across the full project lifecycle in the aviation and/or industrial sectors
• Tertiary Qualifications/ bachelor’s degree in relevant discipline
• Demonstrated experience with contracting and supplier management e.g. sourcing, negotiating, risk minimisation
• Project management skills with exposure to a variety of project and/or development methodologies
• An understanding of financial evaluation principles and techniques
• An understanding of the regulatory environment, with a willingness and ability to increase knowledge base
• Self-starter with ability to manage multiple projects, effectively prioritise and work to deadlines
• Ability to work autonomously
• Strong communication skills
• Strong analytical and problem-solving skills
• Sound understanding of computer-based systems and databases
• Strong written skills supported by rigorous documentation and records keeping
• Sound influencing skills and negotiation skills

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

If you’re ready for a culture that will challenge and excite you, submit an application today.  

Applications close: 9th April 2024

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

• At Qantas, our people lead the way in achieving the impossible together 
• Challenge yourself to deliver strategic operational outcomes  
• Permanent, Full-time position based in Melbourne or Adelaide

 
We’re constantly challenging ourselves to reimagine our customer experience, and work to connect and build trust. Ultimately, our service should make people feel at home, no matter where they are. Customer is at the heart of our operation.  We’ve created something truly unique in our Qantas Lounges and it’s here where our premium customers, connect with the spirit of Australia from the confidence of seeing and interacting with our people, to the sheer awe that comes from watching our aircraft take off and land whilst dining in one of our beautiful lounges. 

We understand our priorities and what needs to be delivered, taking the initiative to keep things moving.  We bring teams and individuals together to deliver on our customers’ expectations. 

As the Lounges Customer Experience Manager, you will be responsible for developing and leading lounge teams and operations across Victoria, Tasmania and South Australia, including International, Domestic and Regional lounges. You will work with partner areas to develop consistent and connected service experiences across our lounge customer touchpoints.  You will be a people leader and change agent focused on aligning lounges with the best customer experience practices whilst overseeing operational performance within a region. 

In addition, you will drive a performance focussed culture by developing a high performing team and an engaged workforce across both Qantas and third-party supplier workforces by leading, encouraging and facilitating open communication with employees on all relevant matters.  As well as managing individual, team and supplier performance against relevant performance criteria and supporting capability development. 

The core role accountabilities include people management, supplier management, safety, financial performance, operational delivery, and customer advocacy.  In addition, providing project management leadership to support key change initiatives within your regional portfolio of lounges including lounge refurbishments, menu and service changes, as well as attracting new client airline business. 

You’ll have –

• Previous experience with People management in a customer facing or product development environment 
• Firm understanding of the airline industry and the operational environment 
• Strong independent decision-making skills with ability to manage ramifications of decisions and drive strategic outcomes 
• Demonstrated ability to deliver results within complex business & operational environments with varying stakeholder needs and expectations 
• Strong relationship building and stakeholder management skills 
• Commercial acumen for delivery of critical business approvals, financial analysis and identifying group benefits 
• Ability to influence at all levels 
• Customer centric mindset and perspective to programs of work 
• Sound understanding on the fundamentals of the customer and service experience 
• Proven strong analytical, interpersonal, stakeholder and time management skills 
• Extensive experience managing large and complex projects 

Why Qantas?  

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. 

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.   

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. 
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. 

If you’re up for achieving something great, register your interest and we’ll be in touch.  

Applications close: Sunday 14 April 2024

We are looking for a go-getter, someone who is very hands-on and will use their strengths to coordinate and manage the day to day operations of the Front Office department whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day.

What you will be doing?

• Heavily involved in daily operations and coordination of the Front Office Team.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
• Responds to guest feedback and provide relevant action and follow up.
• Be flexible and willing to work mornings, evenings and overnights (if necessary) across the 7 days to ensure service standards expected are being achieved.

As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.

You will manage the Reservations Sales Agents team and will establish ongoing on-job training programs within the department to achieve financial and service quality targets.

Your experience and skills include:

• You are a professional and talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
• Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
• You have strong customer care skills as well as the ability to work under pressure, with excellent attention to detail.
• You are confident about your technical knowledge of hotel booking systems, including Opera.

You are hungry for success, and love the challenge involved in winning business. You will have a proven track record of achievement in sales, preferably in the hospitality and/or tourism industry, and will impress us with your demonstrated ability to transform strong rapport with clients into solid business. Your sales flair will be complemented by strong time-management, reporting, computer and administrative skills.

This position is responsible for developing sales initiatives and strategies to achieve sales goals and enhance productivity and profits within the Conference & Events (C&E) sectors.  They will lead the team to explore new business opportunities whilst maintaining good relationships with established clients.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

The Role

The position of the Network Strategy Manager – Fleet is responsible for leading the development of strategic plans and delivery roadmaps for TGE Fleet operations and broader TGE Network operational strategies.

This role will drive the strategy and capital planning processes to ensure that the fleet is standardised, working optimally, maximising organisational efficiencies and service performance.
 

Beyond Fleet strategy, this position will be required lead on the design and delivery of operational transformation projects and capability to execute the broader network operations strategy.  A key responsibility of this role is to maximise network standardisation and optimisation to deliver improvement in network performance, while ensuring the Network is ready to meet the future needs of the business and the customers we serve.
 

Exercising excellent collaboration and stakeholder management skills across Functional and Divisional operational teams within the TGE network, this position is pivotal to enabling long term operational readiness, driving operational efficiencies and customer service delivery outcomes.
 

Primary Duties & Responsibilities:

• Lead a small team to develop and deliver the overall network fleet strategy for operations, including the development and implementation of a long term plan, in line with customer requirements and broader TGE network development strategy (network, fleet, site).

• Strategic development of the fleet model and associated capital planning processes, ensuring the fleet model it is aligned to the organisational objectives, meet the future needs of the business and the markets it serves.

• Develop fleet and other network design blueprints and project plans to ensure Network standardisation objectives are met.

• Conduct network capacity modelling on a rolling 3 – 5 year timeframe, actively managing the Network Footprint and associated Fleet strategy and Assets to support growth and efficiency

• Coordinate with divisional operations managers on supply forecast inputs, identifying service risks and opportunities (latent capacity)

• Prepare Strategy and capital planning presentation content for operations & communication.

• Support operations team education on Network capability, including transformation project scopes and deliverables, developing fit for purpose tools (process & systems)

• Own, govern and maintain the data integrity of all key design inputs to the Network strategy Fleet plan and broader Network strategy as required.

• In conjunction with the NOC Planning team, conduct scenario analysis for the supply plan and re-forecasting as required to facilitate operational decision-making and identification of transformation project priorities

• Work in a manner that is not harmful to one’s own health and safety and the health and safety of others

• Comply with Team Global Express HSE policies and procedures

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

TGE are embedding a culture of Sales Excellence that will underpin sustainable growth guided by a robust strategy and future roadmap. We are seeking dynamic and experienced Strategic Account Managers across the country to join our Sales team and play a key role in driving our business forward. Join our innovative Sales team dedicated to providing unmatched value to our customers and fuelling exponential growth through continuous innovation and improvement.
 

About the Role

As a Strategic Account Manager (SAM) at TGE, you will lead key strategic accounts, maximising our profile, and fostering customer loyalty. Collaborating within a Strategic Accounts team under the guidance of a Head of Strategic Accounts, you will be instrumental in developing, expanding, and solidifying long-term relationships that drive business retention and expansion across our customer footprint and network. Identify and develop growth opportunities with customers.

What You'll Do

• Develop, implement, and review customers' growth and sales strategy.
• Build executive-level relationships beyond operational/procurement.
• Drive sustainable growth by expanding current services and identifying cross-sell opportunities.
• Identify key customer strategic imperatives and position GE for new business opportunities.
• Lead in creating a seamless customer experience, engaging with internal stakeholders.
• Oversee key strategic, financial & operational reporting processes between TGE and the customer.

What You'll Bring:

Are you ready to be part of a dynamic and results-driven team helping to drive our business forward? We're seeking expressions of interest for high-performing Strategic Account Managers who thrive in collaborative environments to join our Sales team, where excellence is not just a goal, but a way of working.

Qualifications & Experience

• Extensive sales proposal and sales presentation skills.
• Strong relationship-building experience from C-Suite down.
• Experience developing strategies to retain and grow a customer portfolio.
• Track record of meeting and exceeding sales targets.
• Demonstrated commercial acumen and contract negotiation skills.
• Knowledge of key market segments, strategic market trends, and digital ecommerce.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About the Role

Team Global Express (TGE) are seeking a highly motivated HSW Manager to join our team to help drive our business forward. This role will see you drive the proactive implementation and continual improvement to building a strong and positive health, safety, and wellbeing culture and to ensure compliance with all Health and Safety legislation. You will Pro-actively partner with managers and employees throughout the organisation to build, enable solutions, increase organisational capability, and deliver initiatives that continually improve our HSW culture.

What you’ll do

• Conduct governance activities, data analysis, research, and technical health and safety work for continuous improvement of the HSW management system, safety leadership, and behavioral program.
• Provide technical input for HSW planning, risk management, and management review processes, including dangerous goods and emergency preparedness.
• Assist in developing, monitoring, and reviewing the Business Health, Safety, and Wellbeing Management System and HSW Plan, ensuring employee consultation.
• Support operational management in effectively communicating HSW responsibilities to employees (including contractors).
• Follow the TGE HSW management system, utilizing policies, procedures, and programs to ensure legislative compliance and enhance safety performance and culture.
• Lead investigations of workplace incidents, near misses, and injuries, identifying causal factors and implementing preventive actions.
• Ensure legal H&S requirements are met by monitoring and updating Health and Safety documentation to reflect current legislation.

What you’ll bring

Are you a proactive, tenacious and driven safety professional within the logistics arena that is looking for a new challenge? Perhaps you have a wealth of experience within mining, FMCG, retail or heavy industry and you have been looking for an opportunity to use your safety skills in logistics? This could be the perfect role for you! As a resilient self-starter you will have a passion for safe compliance, hitting targets and a willingness to put in the hard work. If you have an open mindset to continuously develop and strive for a career at Team Global Express along with a can-do attitude this will set you apart.

Qualifications & Experience:

• Previous experience working in a high risk and or transport/logistics environment.
• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.
• 5 years’ experience in a HSW leadership role
• Prior experience participating in internal audits and reporting outcomes
• ICAM Investigation Training (or equivalent investigation methodology)
• Experience in relationship management of both internal clients and external stakeholders
• Excellent working knowledge and awareness of Work Health and Safety Legislation
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent
• Ability to challenge, influence, change and improve current systems, procedures, and processes 
• Experience in undertaking inspections, risk assessments and develop safe work instructions
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

Responsibilities / Tasks

GEA is one of the world’s largest systems suppliers for the food, beverage and industrial sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Used across diverse industries, we enhance the sustainability and efficiency of production processes globally. We’re Engineering for a Better World!

An opportunity is currently available in our Separation and Flow Technologies Sales team to drive growth in the Australian market.  Based at our facility at the Melbourne Airport Business Park, the role requires an astute Sales professional with engineering/technical skills who can clearly identify, understand and explain to existing and potential clients the benefits and optimisation to be realized through the implementation of our technologies, specifically separation in the Water and Wastewater Industries. 

Other responsibilities include:

• Visiting regular and prospective client businesses to establish and act on selling opportunities across Australia
• Monitoring customers' changing needs and competitor activity
• Tendering, Quoting and negotiating prices and credit terms, and completing contracts and recording orders
• Making use of Digital Tool such as CRM for maintaining customer account data such as Installation / Equipment Details / Tech Requests & Service Offer Requests.
• Budgeting and forecasting
• Attend relevant industry forums / trade shows and exhibitions

Your Profile / Qualifications

To be successful in the role you will be a dynamic, results driven individual with strong written and verbal communication skills and a collaborative nature.   In return you will be provided with an attractive package compromising of base salary, superannuation, competitive bonus and vehicle, plus benefits to support your wellbeing and work life balance. Being part of a global organisation also means that opportunities for personal development and growth are in abundance! 

Joining GEA means you get to be a part of proud and passionate team who get to see the effects of their work every day – from the farm to the supermarket and beyond, our solutions really do have a positive impact on people’s daily lives and help make the world a better place.   

Sound good?  Apply now!

Did we spark your interest?
Then please click apply above to access our guided application process.

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