Total 7 account officer job vacancies in SYDNEY

What you will do

This is your opportunity to join carsales in the role of Account Coordinator. In this role, you will support the carsales mediahouse team, by providing a range of administrative support to ensure that all sales activities and advertising campaigns are delivered accordingly. This will be achieved by understanding the client’s business, our products, the market, and our business objectives. You will:

• Support Account Managers in coordinating sales activities and maintaining strong customer relationships.
• Develop solutions that deliver campaign management. This includes implementation, communication with external partners on status, tracking and post-campaign reporting.
• Deliver sales collateral by ensuring go-to-market decks, pitches and insights decks are accurate and relevant to the advertiser.
• Demonstrate understanding, motivations and expertise in assisting the team in the sale and successful delivery of advertising solutions.

The Opportunity:

Flywire is looking for a motivated and hardworking Account Manager to help with the delivery and execution of our solution to Small-to-Medium (SMB) partner institutions. This individual will execute scalable, efficient strategies to continuously improve and expand our client engagement to retain & maximise the value of these partnerships.

Key Responsibilities:

The SMB Account Manager (AM) utilizes data to understand, at scale, client profiles, needs & goals. They use this knowledge to ensure Flywire products and services are helping the client be successful. The AM executes scalable, efficient strategies designed to increase Flywire’s effectiveness on campus while providing accurate and timely issue resolution. They effectively communicate with client stakeholders through a mixture of data-led, targeted campaigns as well as direct engagement, in keeping with the long-tail strategy. 

AMs have a thorough understanding of Flywire products and services. Because AMs come to know their regional market & EDU sub-industries so well, they are able to identify additional ways that Flywire can serve certain account(s). In partnership with the Sales team, they ensure the client understands the further success that can be achieved with the appropriate, additional Flywire products and services. In doing so, the SMB Account Manager will:

• Protect and grow existing accounts by executing a scalable account management strategy

• Utilise data to systematically identify new revenue opportunities through existing products

• Collaborate with Sales to close new product opportunities which further unlock an account’s potential

Additional duties of the an SMB Account Manager:

• Support the execution of new client onboardings & new product deployments

• Work collaboratively with Client Operations to resolve operational challenges 

• Represent Flywire in webinars and in-person events as needed

• Be an active contributor to the development of the team, providing ‘on the ground’ insight

• Supporting the onboarding of new team members

• Contract renewals

The Account Manager will play a crucial role in driving revenue growth, fostering long term businesss relationships and maintaining client satisfaction across a portfolio of our golf course partners.  Relationship management will be at the core of this role, managing key partner clients, growing the accounts through up-selling products, driving revenue and retaining courses through adoption of best practises and use of our products and services.

Key Responsibilities
The Account Manager will be a key member of the Australian BRS Golf / GolfNow team that will build and contribute to business success by;

• Developing a well-rounded understanding of our Account Management philosophy, market and customer needs.
• Conduct regular check-ins and meetings with clients to review performance, gather feedback, and identify opportunities for growth.
• Developing advanced product and industry knowledge to be able to provide consultative advice and information to help our customers maximise use and adoption of our products and services, including upselling of new products and to secure and optimize tee time offerings to build attractive inventory for our platforms.
• Leveraging technical tools, platforms and quantitative data to inform proposals that ensure our clients derive maximum value from our services through establishing relationships, conducting account reviews and working closely with senior team members and management to understand and thereafter execute strategies to strengthen relationships and help golf course partners meet their success criteria.
• Devoting proportionate time, effort and a high level of communication touch points with high value/ potential accounts (including onsite visits when appropriate). Acting as a positive ambassador for our business products and services.
• Having a firm understanding of dynamic pricing and its place within the golf industry. Educating and implementing successful dynamic pricing strategies with our golf course partners
• Retaining clients and their long-term business through contract renewals and ensuring client satisfaction.
• Monitor account performance and identify opportunities for upselling or cross-selling additional products/services.
• Having the long-term success of our clients at the heart of all you do, ensuring these course partners are represented in a positive way on our platforms and within any communications.
• Being results focused in meeting and/or exceeding individual and department metrics and goals, as well as exercising accountability and a strong work ethic in managing a portfolio of clients to drive revenue and retention.
• Devote proportionate time, effort and a high level of communication touch points with high value/ potential accounts (including onsite visits when appropriate). Acting as a positive ambassador for our business products and services.
• Maintaining an accurate daily record of all activity using Salesforce
• Engaging with colleagues locally and internationally to understand and support the growth of a positive company culture, ensuring that core values and personal behaviours are consistently demonstrated and contribute to making Golf a Great Place to Work.

We are looking for a Fraud Officer to join our team. 
A Fraud Officer's role is to protect the financial wellbeing of our client's customers and minimise fraud losses. Fraud Officers achieve this by providing exceptional customer service when interacting with our client's customers through inbound and outbound phone calls as well as ensuring all alerts and necessary escalations of potential fraud cases are completed in a timely manner.

About the Role:

• Handle customer interactions via inbound and outbound calls, ensuring excellent customer service.
• Accurately and timely complete outputs from fraud detection systems, addressing all alerts and fraud cases as needed.
• Liaise with merchants, Visa, and internal departments to assist in the mitigation of fraud
• Proactively analyse transactional data to identify fraud trends and risks.

Our exciting Digital Sales Account Manager opportunity is a hybrid role responsible for retaining and selling Experian's leading Digital Advertising Marketing solutions, that is uniquely placed to solve client needs. This is a growth area in our business with substantial upside and will suit a experienced operator that's comfortable selling larger complex deals that offer tailored data solutions involving our proprietary tech and expert consulting. This team operates to service sophisticated use cases of our data solution, from new product development, expanding partner services to ad monetisation growth. Global exposure with coordinating and learning from global networks and markets to learn and implement best practices for the ANZ market.

About the Opportunity 

We are looking for a talented individual with the right skills and knowledge who want to join in our mission of ‘being by your side for life’ to positively impact Australians.

In this role you will,  

• Perform claims administrative tasks in support of the Case Managers

• Participate in the development of improved procedures for the administration of claims

• Receive initial notification of claims and implement action, check policy status, record on system and send claim forms

• Acknowledge receipt, make up claim file, attach underwriting documentation and attach applicable policy wording

• Arrange periodical benefit payments and payment of service provider accounts

• Process claim payments following instruction from the Case Manager

• Co-ordinate Surveillance, Rehabilitation and Independent Medical Examination referrals 

THE ROLE

• Analyse bank statements, credit reports and any other relevant information
• Make simple recommendations on commercial lending applications
• Make decisions on drawdown requests for Line of Credits and allowable variations to original credit decisions
• Work closely with Credit operations and Sales teams to achieve company outcomes