Total 33 job vacancies by carsales

What you will be doing

As the Senior Manager, Paid Media, you will be a core member of the Growth Marketing team and will be instrumental in building, leading and driving our digital and above the line paid media strategies. You will be a hands-on paid media expert with an inquisitive and growth mindset, constantly looking for growth and testing opportunities to deliver commercial outcomes. You will bring an advanced understanding of paid media activities across all core channels and platforms, such as, but not limited to, SA360, DV360, Meta, and ATL Media Buying.

This role is a unique opportunity, combining strategy and hands-on tactical execution, and the ability to shape the direction of our paid media strategy and team.

• Lead, execute and manage best in class, high performing digital media campaigns, from strategy to execution through all relevant channels and media buying methods. This includes, but is not limited to: Paid Search (SA360), Meta Ads, DV360 and other Programmatic platforms
• In collaboration with the broader marketing team, in particular the brand, creative and analytics team, strategize, lead, execute and manage best in class, high performing Above the Line marketing campaigns through all relevant media buying methods and channels, such as OOH, Radio, and TV
• Build and manage relationships with key partners, including but not limited to: Google, Meta, Programmatic Platform Partners, Media Networks, Partners and Agencies
• Seek out and identify innovative media opportunities and look to implement and test these to drive commercial outcomes
• Work closely and collaboratively with the marketing data analytics team, reporting on performance against targets and to uncover growth opportunities and actionable insights aimed at delivering continuous improvement
• Working side by side with the App Strategist, build, execute and manage our app growth and retention plans
• Working in collaboration with the marketing automation team to build cross-channel customer journeys
• Proactively source external and internal audience and market insights to inform program planning and direction
• Own and manage a constantly evolving a/b testing roadmap that considers audiences, bidding, creative, new ad formats, new channels, landing pages and more, to constantly optimising campaigns to their objectives
• Work in collaboration with the in-house creative team to ensure campaigns are utilising effective and optimised creative that cut-through
• Lead, manage and develop a high performing team of SMEs in performance and brandperformance marketing, as well as app strategy
• Champion and be the leading subject matter expert in paid media, both ATL and BTL across the business – work with the marketing team and the broader business to ensure we are at the forefront of paid media across brand awareness, performance, programmatic, brandperformance
• Stay across and share among stakeholders the latest paid media trends and industry developments, and adapt strategies where applicable 

What you will be doing

As a SEO Specialist, you will be instrumental in building and implementing our SEO strategies aimed at elevating and growing our online visibility. This role requires strong collaboration with cross-functional teams, including product management, technology, marketing and editorial.

If you are a top-tier SEO expert that excels and thrives on delivering outstanding results and identifying growth opportunities, and are proactive, has a growth mindset, and succeed in a high-performing environment, this role offers an exciting opportunity for you.

• Identify, develop and implement SEO strategies and tactics
• Regularly conduct in-depth website audits to identify and recommend actionable SEO opportunities, be it technical or content
• Provide regular data-driven, insight-rich SEO performance reports, inclusive of optimisation and growth opportunities
• Deliver and collaborate on all aspects of SEO, across both technical and content strategies and tactics, such as on-page optimisations (user experience, content, design), site speed / core web vitals, keyword research, content optimisations, link building, site / page authority, indexation tactics, data /schema structure
• Actively collaborate with cross-functional teams – technology, product, data, marketing, content – to strategise, develop and implement SEO best practices, ultimately designed to achieve business objectives
• Work in collaboration with the content team to build out and implement an SEO strategy across YouTube, auditing the current set up, and constantly improving and evolving our YouTube SEO to ensure it adheres to best practice
• Work in collaboration with the App Strategist to optimise our searchability of our apps within the relevant app stores – apple and google
• Stay across, and share among stakeholders the latest SEO trends, industry developments, algorithm changes, and adapt strategies where applicable.

What you’ll do

You will work with a wide range of stakeholders on a variety of privacy compliance activities, with the backup of a high functioning and approachable legal team.

• Develop and implement privacy policies, procedures and training predominantly in the Australian business.
• Conduct privacy impact assessments and report on risks.
• Support the implementation of a data scanning and consent management tool.
• Conduct regular audits and assessments and take corrective action when necessary.
• Support the legal team in investigating and responding to privacy incidents.
• Work closely with a group of Privacy Champions across the business.
• Stay up to date with privacy laws and regulations.
• Liaise with overseas privacy functions as needed.

What you will be doing 

This is a great opportunity to join carsales as the Head of Content, part of the Marketing Leadership team. As the Head of Content, you will be instrumental in building, leading, and implementing our content strategies aimed at elevating and growing our brand, content presence and audience engagement across all channels, including carsales content sites, social media, video and SEO. 

If you are a top-tier content leader who excels at delivering outstanding results, identifying growth opportunities, and has a proactive and growth-oriented mindset, this role offers an exciting opportunity to thrive in a high-performing environment 

• Develop and implement a comprehensive content strategy to modernise and expand the editorial department, ensuring alignment with the overall business goals and brand vision. 
• Drive audience engagement and growth by creating compelling and relevant content that resonates with diverse target audiences, leveraging data analytics and SEO best practices to inform content decisions. 
• Develop and execute strategies to enhance the commercial appeal of content, integrating brand and product messaging to support sales objectives and partnerships. 
• Foster a stronger connection between the brand and its audience by crafting authentic narratives and storytelling that highlight carsales’ products and services. 
• Enhance carsales’ presence on social media platforms and in video content by developing innovative and engaging content formats that drive user interaction and brand awareness. 
• Prioritise SEO in all content initiatives to ensure increased visibility and search engine ranking, optimising content for relevant keywords and employing effective SEO strategies. 
• Lead and mentor a team of content creators, editors, and strategists, fostering a collaborative environment that encourages creativity and professional growth. 
• Monitor and analyse content performance metrics, using insights to continuously refine and optimise content strategies for maximum impact, SEO effectiveness, and ROI. 

What you'll do

As the B2B Marketing Executive - Dealer, you will be key member of the team responsible for marketing our Auto, Corporate, Industry & Leisure portfolio of products and working with commercial stakeholders to help develop and execute go-to-market strategies.   

• Work closely with your team and key stakeholders to help plan the annual B2B marketing roadmap
• Help develop Customer Value Propositions (CVP) to shape product development and go-to-market plans to launch and support new initiatives
• Write briefs and work with internal design teams to develop creative to support marketing activity
• Ensure that marketing campaigns are launched across relevant owned, earned and paid media channels with appropriate messaging in line with carsales’ go-to-market framework
• Ensure that sales enablement collateral is regularly updated with the latest data & insights to enable the sales team to present to clients with confidence
• Project manage content development and execution at key industry events 
• Track marketing campaign performance and socialise results to business stakeholders

What you’ll do

This role focuses on the core marketplace experience and its six non-auto verticals, and consists of three main focus areas: Buy, Sell and Apps. It is responsible for managing the consumers buying and selling experience on the retail sites and apps, including the current suite of products and services as well as supporting carsales’ ongoing growth ambitions and track record of product innovation and delivery. This growth will be driven by product expansion and new product development which provides both consumer and business benefits.

The role will require you to work as part of a cross-functional team to ideate, create and execute world class consumer products, focusing on supporting consumers to sell their vehicles. With a strong focus on business outcomes, commercial acumen and the ability to utilise data to define your work is essential.  

• Day-to-day responsibility for the performance of the current product set, including uptime and financial performance
• Work as part of cross-functional team to identify and execute on opportunities and new products
• Contribute as part of the Consumer leadership team to define a medium-term strategy, which opportunities to pursue and how to meet business targets
• Appropriately allocate resources to respective opportunities and new products to meet both consumer and business needs
• A strong decision maker able to make decisive judgements and bring others along with you
• Uplift team capabilities via ongoing support and on-the-job training

What you'll do 

• Provide inventory specialist product and project support, answering questions, and resolving any emerging problems that our customers might face, with accuracy and efficiency, via phone, email, support ticket system or company projects.
• Accurately build and develop new and existing products across multiple platforms and CMS systems including both dealer and OEM content and requests, ensuring compliance.
• Support website re-platforming activity to drive customer retention and encourage repeat and additional business.
• Provide internal and dealer training as required, relating to existing and new inventory-specific products.
• Quality Assurance checks and audits of inventory configurations and implementations prior to product delivery.
• Implement SEO best practices and monitor website analytics to optimise performance and user experience

What you’ll do

• Contributing to the delivery of scalable data architectures, and development & design best practices
• Leading collaborations across data disciplines to develop, optimise and maintain data pipelines and solutions
• Engages actively in facilitating team-based problem-solving sessions and contribute to the development of best practices
• Initiating and nurturing effective working relationships, acting as a trusted advisor on product analytics and commercial data solutions
• Leading technical recommendations and decision-making while, mentoring early-career engineers playing a key role in growing the team's capabilities
• Owning the delivery of their allocated initiatives within specified scope, times and budgets

What you'll be doing

tyresales aim to create a hassle-free tyre purchasing experience for customers. Their seamless eCommerce platform links all the big tyre brands with the largest tyre fitment network in Australia.

This is your opportunity to join the team as a Sales and Customer Support Officer within Tyres Group at carsales, your primary responsibility is to provide the best experience possible to all of our customers. This experience comes through offering customers quality support and assistance across multiple channels, such as phone, email, web and live chat. Working in a fast paced environment, you will be responsible for answering inbound customer service and sales queries (voice and digital).

By assisting our customers through their journey and supporting them with their needs, you are contributing to the goals of the greater Customer Service Team, driving both customer satisfaction and loyalty in a positive direction. 

• Maintaining the day to day operations within the tyres business through tasks such as, product support, interactions with our fitting partners, suppliers and logistics providers as well as some administrative tasks. 
• Make outbound calls to new and existing clients to understand their business requirements and identify growth opportunities, including onboarding and upselling services.
• Improve closing rates and conversion of online leads from our customers.
• Manage enquiries through to resolution, this could involve liaising with multiple stakeholders both internal and external.
• Advise clients on Tyresales products and services.
• Utilise your strong relationship building skills to develop and grow sustainable and authentic relationships in order to retain clients.

What’ll you’ll be doing

This is your opportunity to take on some of the exciting technical challenges our "Consumer" Tribe has to offer! As the Technical Lead you will get to "change the status quo" in how we develop our products & deliver architectural solutions.    

• Understand and share expertise in mentoring and coaching a team of engineers, ensuring standards and best practices are maintained.
• Develop and support solutions that deliver enhanced levels of automation and auto-remediation across our systems. Automation will be a key focus to all solutions implemented.
• Demonstrate understanding, motivations and expertise in collaborating and developing mutual respect and trust with product managers, engineers, researchers and designers.

What you’ll do

• Using your expertise in modern agile practices, you’ll contribute to planning, building and supporting great software solutions that deliver quality at scale, automating where possible.   
• Be involved in all aspects of software engineering practices including breaking down work, code review, testing, source control, build processes 
• Collaborate and build great connections with your own team, the wider Carsales family 
• Create and enhance team culture, by sharing your knowledge and ideas, giving and receiving constructive feedback 

What’ll you’ll be doing

• Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
• Understand and share expertise in problem solving and solving them quickly.
• Develop and support solutions that deliver exceptional customer service.
• Demonstrate understanding, motivations and expertise in meeting KPIs.

What’ll you’ll be doing

• Visually diagnose vehicles for mobile and/or fixed site inspections to deliver pre purchase inspections, finance inspections, dealer inspections and pink slip inspections.  
• Document the outcomes of your inspections for our customers via our digital app. 
• Contact customers to book in their appointments and liaise with owners, sellers and buyers about their inspections. 

What you’ll do

We are looking for a technically strong leader with an iOS background who will partner with your Product Owners across the tribe to deliver the technical vision for their products within the Autogate app, and will have no problem coaching, mentoring and developing your people in the right direction. 

You will drive innovation on products and services that will improve our customer experience as well as scale our systems as our customer-base continues to grow.

• Lead the iOS team in identifying, comparing, selecting, and implementing technology solutions and partnerships to meet current and future needs
• Help Design and lead the implementation of our strategy for technology while ensuring the implementation and enforcement of technology standards across the organization
• Advocate and communicate technology capabilities internally and externally, including leadership, customers, partners, and vendors
• Enhance and deliver existing features to our application. 
• Direct report line management responsibilities of two talented engineers, while managing the delivery of our outsourced providers.

What you’ll do

This is your opportunity to join i-motor’s Customer Relationship Management Team for a 6 Month Fixed Term Contract as a Customer Support Consultant.

As part of this team, you will be responsible for being the first point of contact for all technical, website and support issues.

• Provide product/services information, answer questions, and resolve any emerging problems that our customers might face, with accuracy and efficiency, via phone, email or our online helpdesk. 
• Offer advice and recommendations, from diagnosis through to resolution via our ticketing system.
• Collaborate and connect with established dealership accounts to maintain and retain business relationships.
• Assist in establishing and maintaining brand content including brand guidelines, special offers and vehicle data to ensure correct manufacture and dealership representation.

What you’ll do

We are looking for someone who will become a subject matter expert across our digital marketplace ‘caravancampingsales store’ and help build its growth by attracting and converting new customers who journey through the digital platform as well as assist in existing orders.

Demonstrating adaptability by understanding and effectively responding to evolving situations, diverse customer needs, and emerging technologies within the customer service realm. Experience in resolving customer pain points is essential to the successful delivery of enhancements and initiatives that service to create a better customer experience.

Reporting to the Customer Service Manager, this is your opportunity to assist our customers through their journey and support them with their needs, driving both customer satisfaction and loyalty in a positive direction. 

• Share expertise to provide exceptional customer support and assistance across multiple channels, such as phone, email, web and live chat. 
• Maintain day to day operations of the Success Team through tasks such as advert approvals, fraud identification, adjacent product support and administrative tasks.  
• Understand and share expertise in resolving customer pain points is essential to the successful delivery of enhancements and initiatives that service to create a better customer experience. 
• Collaborate in a fast-paced environment, you will be responsible for answering inbound customer service queries (voice and digital).
• Develop and support solutions that take a proactive approach to customer resolution.

What you’ll do

• Share expertise in collating campaign reporting by working with the Trading team and providing administrative assistance and support for the sales team
• Develop and support solutions that deliver high quality proposals and templates to support the sales process
• Collaborate and connect with Account Management and AdOperations to ensure successful end to end campaign execution
• Understand and agree booking, implementation and delivery of client campaigns
• Ensuring creative deadlines are met and assets are processed
• Maintain up-to-date information in relation to campaign performance and revenue activities including  maintaining up to date knowledge of industry trends

What you will do

The Ad Technology Specialist role requires a deeper technical understanding and will work closely with the AdOps team, sales and customers in a supportive capacity to enable us to deliver exceptional outcomes.

• Working closely with the Media squad, alongside product team to ensure that new products are executed in line with business objectives.
• Play a strategic role by developing the team processes inclusive of the management processes for ad-related issues.
• Communicate effectively with a large stakeholder group ranging from commercial leaders to product managers to software developers.
• Build native and html5 templates from scratch and follow specifications provided.
• Troubleshoot GAM tag integration on site and in APP
• Plan, manage, and monitor the technical implementation of display and video advertising units across various platforms. (Desktop, mobile & apps).
• Be the subject matter expert between sales, dev, finance, and IT departments regarding all ad-tech projects.
• Work closely with ad-ops team in developing campaign workflows including ad campaign set ups, optimisations, and troubleshooting.

As a B2B Customer Support Specialist within the carsales Dealer Services team, you will be the eyes and ears to our customers by providing both general and technical support to our Dealers, Performance Managers, and BDMs.
 
You’ll provide exceptional customer service across phone, email and LiveChat, with the objective to find a way and say “yes” as often as possible. Although we are “carsales”, we have a variety of verticals across our business, and you’ll quickly become familiar with our automotive, marine, motorcycle and industry product offerings.

Please note this is a 0.8 FTE role working Monday - Friday, 10am - 4pm.

You’ll be responsible for:

• Taking ownership of all customer enquiries that you receive and handling them in a professional and courteous manner.
• Regularly update customers on how their requests are progressing.
• Recording notes for all support queries, changes and task completions.
• Keeping up-to-date with our product and service offerings so that you can always provide customers with accurate information.

What’ll you’ll be doing

• Visually diagnose vehicles for mobile and/or fixed site inspections to deliver pre purchase inspections, finance inspections, dealer inspections and pink slip inspections.  
• Document the outcomes of your inspections for our customers via our digital app. 
• Contact customers to book in their appointments and liaise with owners, sellers and buyers about their inspections. 

The Group Operations Manager will play a crucial role in overseeing our retail, online and wholesale operations, ensuring operational efficiency, profitability, and high standards of customer service. This individual will lead our operations team, streamline processes, manage inventory, and drive strategic initiatives to enhance business performance and growth.

What’ll you’ll be doing

• Oversee daily operations across all retail and wholesale channels, ensuring seamless and efficient operation.
• Develop and implement operational strategies, processes, and policies to improve efficiency, productivity, and profitability.
• Lead, manage, and develop the operations team to achieve business goals and maintain high levels of performance and customer service.
• Manage relationships with suppliers, partners, and stakeholders to ensure a steady supply of products and services.
• Oversee inventory management, ensuring optimal stock levels, accurate forecasting, and efficient logistics and distribution.
• Implement quality control measures to maintain high standards of product and service delivery.
• Collaborate with the sales and marketing teams to align operations with customer demand and promotional activities.
• Drive continuous improvement initiatives, leveraging technology and innovation to enhance operational capabilities and customer experience.
• Prepare and manage the operations budget, ensuring cost-effective resource allocation and financial performance.
• Troubleshoot technical issues, and work with key stakeholders to design and implement solutions to mitigate risk and resolve business and process challenges

What You'll Do

The CAR Group Tax team is growing and we are looking for our newest team member: a talented and driven Senior Tax Advisor. If you’re an established Big 4 Senior Analyst or Junior Manager looking to make your first move to industry, or an industry tax professional looking to make your next move, this role could be perfect for you. Reporting to the Group Tax manager, you will be part of an integral team of tax professionals who roll up their sleeves and support the global CAR Group business in the following areas:

• Ensuring tax compliance across our global group of companies (tax effect accounting, financial reporting, income tax, FBT and BAS reviews) is completed accurately and in a timely manner.
• Ensuring internal tax reporting is completed monthly
• Undertaking regular risk reviews to ascertain that business positions taken are consistent with the group tax risk framework
• Research and draft tax papers to support tax positions taken by the business.
• Support the business as a trusted tax adviser to ensure tax risks are appropriately identified and managed.
• Assist with the execution of tax projects, tax transparency initiatives and M&A activities.
• Maintain tax governance processes, procedures and controls

What you’ll do: 

This is your opportunity to join carsales as a Brand Manager. Working within the Marketing, Customer and Content team, this position plays a crucial role in the development, implementation and management of our brand’s strategies to ensure consistency and alignment with our business objectives.

In this role you will collaborate closely with various teams across the marketing and content team, as well as the wider business, to ensure that all activities align with the brands objectives and messaging.

• Develop and execute comprehensive brand strategies that drive brand awareness, engagement, and loyalty.
• Support the development of our brand's positioning, brand pillars, brand messaging and visual identity to resonate with target audiences.
• Lead the re-development of brand guidelines, ensuring consistency across all marketing materials and communications.
• Support the development of our brand architecture framework to ensure a cohesive and effective structure for all brands, products and services.
• Proactively identify opportunities for brand growth and innovation across various channels, staying ahead of industry trends and emerging technologies.

What you’ll do

As a technically adept leader you will collaborate closely with the Product Owner to realize the technical vision for our products. 

• Coaching and Leadership: Guide, mentor, and develop your team, fostering a safe environment of growth and innovation.
• Driving Innovation: Enhance our customer experience and system scalability through innovative product and service solutions.
• Strategic Technology Implementation: Lead in the identification, selection, and implementation of technology solutions to address current and future needs.
• Strategy and Standards: Work with the Head of Engineering to design and execute a cohesive technology strategy while upholding technology standards across the organization.
• Advocacy and Communication: Promote technology capabilities internally and externally, engaging with leadership, customers, partners.
• Management: Take on direct report line management responsibilities, ensuring team alignment and effectiveness.

What you’ll do

This is your opportunity as a technically adept leader, who can collaborate closely with the Product Owner to realize the technical vision for our products. 

• Guide, mentor, and develop your team, fostering a safe environment of growth and innovation.
• Enhance our customer experience and system scalability through innovative product and service solutions.
• Lead in the identification, selection, and implementation of technology solutions to address current and future needs.
• Working with the Head of Engineering to design and execute a cohesive technology strategy while upholding technology standards across the organization.
• Promote technology capabilities internally and externally, engaging with leadership, customers, partners.
• Take on direct report line management responsibilities, ensuring team alignment and effectiveness.