Total 5 brand manager job vacancies in NSW - Regional - Snowy Mountains

Job: Retail Store Manager
Type: Full-time
Employer: Pearl Energy
Location: Wangaratta, VIC
Salary: $74,000 per annum
About the Role
Pearl Energy is seeking a dedicated and experienced Retail Store Manager to lead our store operations in Wangaratta, VIC. The Retail Store Manager will be responsible for ensuring the efficient and profitable running of the store while providing excellent customer service and meeting operational standards.
Key Responsibilities
Store Operations Management:
Oversee day-to-day store operations, ensuring compliance with company policies and procedures.
Manage inventory levels, monitor stock rotation, and coordinate replenishment orders to avoid stockouts or overstocking.
Ensure the store layout and displays are attractive, functional, and in line with the company’s branding.
Customer Service Excellence:
Provide exceptional service to customers, addressing inquiries and resolving complaints promptly and effectively.
Monitor customer feedback and implement strategies to improve the overall shopping experience.
Sales and Profitability:
Develop and execute sales strategies to meet and exceed store revenue targets.
Analyze sales trends, customer behaviors, and local market opportunities to optimize performance.
Prepare and present regular sales and performance reports to senior management.
Team Leadership and Development:
Recruit, train, and mentor store staff to build a high-performing and motivated team.
Schedule and manage staff rosters to ensure adequate coverage during peak periods.
Conduct performance reviews and implement professional development plans for team members.
Financial and Administrative Management:
Monitor and control store expenses, ensuring adherence to budgetary constraints.
Manage cash handling processes and ensure compliance with financial procedures.
Oversee compliance with workplace health and safety regulations.
Marketing and Promotions:
Collaborate with the marketing team to execute local promotions and campaigns.
Organize in-store events and initiatives to attract new customers and retain existing ones.
Key Requirements
Australian Citizens and Permanent Residents are encouraged to apply.
Bachelor’s Degree in Business Management, Retail Management, or a related field (required).
Minimum of 3 years of proven experience in a retail management or equivalent role.
Strong leadership and team management skills.
Excellent organizational, problem-solving, and multitasking abilities.
Strong analytical skills to interpret sales data and market trends.
Exceptional customer service and communication skills.
Proficiency in retail management software and Microsoft Office Suite.
How to apply:
Please apply with your resume via the online portal.
Only shortlisted candidates wll be contacted,

Position: Restaurant Manager
Type: Full-time
Employer: Mezcals
Location: Cooma, NSW
Salary: $54,632.56 to $85,620.87 p/a
About Mezcals:
Mezcals is committed to providing an authentic Mexican dining experience, using fresh, locally sourced vegetables, imported Mexican ingredients, and vibrant, gluten-free, and vegan-friendly options. Known for our signature margaritas and dedication to creating memorable meals, Mezcals also offers catering services to bring the flavors of Mexico to any event.
Job Purpose:
The Restaurant Manager is responsible for overseeing the day-to-day operations of Mezcals, ensuring the delivery of high-quality service and food standards, managing front-of-house staff, and upholding the vibrant atmosphere of Mezcals. This role involves ensuring customer satisfaction, handling inventory and budget management, and ensuring compliance with health, safety, and sanitation standards.
Key Responsibilities:
Customer Experience and Service Quality
Maintain high standards of food quality and safety.
Engage with customers to ensure they have a positive experience, solicit feedback, and address complaints in a timely and effective manner.
Support the team in creating an inviting and enjoyable atmosphere for guests.
Staff Management and Training
Hire, train, and supervise front-of-house staff, including servers, bartenders, and hosts.
Develop and implement staff schedules based on operational needs, ensuring adequate coverage during peak times.
Monitor and record employee hours, manage timecards, and coordinate payroll data with the accounting team.
Inventory and Budget Management
Order food, supplies, linens, gloves, and other essentials, maintaining inventory levels without exceeding budget constraints.
Monitor and control operating costs to maintain profitability while ensuring consistent service quality.
Health, Safety, and Compliance
Uphold health and safety standards, ensuring compliance with regulatory and internal policies.
Conduct regular checks of food safety, cleanliness, and sanitation practices across the restaurant.
Marketing and Promotions
Collaborate with the team to implement advertising and promotional activities, including social media, online platforms, and in-house campaigns.
Ensure that the restaurant's unique offerings, like catering services and specialty cocktails, are highlighted in promotions to attract customers.
Catering Management
Coordinate catering requests and assist with the planning and execution of off-site catering events.
Collaborate with kitchen staff to ensure quality standards are upheld in the preparation and delivery of catering services.
Requirements:
Australian Citizens and Permanent Residents are encouraged to apply.
Diploma in hospitality management, business, or related field.
Minimum of 1 year of restaurant management experience, with knowledge of front-of-house operations.
Excellent communication, organizational, and leadership skills.
Budget management and inventory control experience.
Customer service and conflict resolution skills.
How to apply:
Please apply with your resume via the online portal.
Only shortlisted candidates will be contacted.

Position: Customer Service Manager
Type: Full-time
Employer: Ridly Pty Ltd
Location: Chippendale, NSW
Salary: $90,000 (Full-time)
Overview of the Company:
Ridly Pty Ltd is a leading eco-friendly rubbish removal company based in Sydney, founded in 2019. Ridly specialises in sustainable waste management, offering customers comprehensive, customer-centric rubbish removal services for items too large for standard disposal. Ridly is committed to exceptional service, reducing landfill waste through recycling, and contributing to environmental efforts by planting trees and supporting food donation programs. Operating with a fleet of six trucks, Ridly serves up to 60 customers daily and has expanded operations to Melbourne as part of its growth strategy.
Main Duties and Tasks:
Develop Customer Service Strategies: Design and implement strategies that enhance customer satisfaction, ensuring a high level of customer loyalty and retention.
Customer Service Policies and Procedures: Oversee the development of customer service policies, programs, and processes that align with Ridly's goals and objectives.
Team Leadership and Management: Lead a team of customer service representatives, offering guidance, feedback, and performance evaluations to improve team effectiveness.
Customer Service Metrics Analysis: Monitor and analyze key customer service metrics to identify areas for improvement, addressing any concerns with corrective measures.
CRM Management: Implement and manage customer relationship management (CRM) systems to ensure efficient tracking and management of customer interactions and relationships.
Stay Updated on Industry Trends: Keep up-to-date with the latest customer service trends and best practices to ensure Ridly maintains its competitive edge in the industry.
Requirements:
Australian Citizens and Permanent Residents are encouraged to apply.
Bachelor’s degree in Business Administration or a related field.
2+ years of experience in customer service, preferably in a leadership or managerial role.
Proven experience in developing and implementing customer service strategies, policies, and procedures.
Strong leadership and team management skills, with the ability to guide, mentor, and evaluate performance.
Experience with customer relationship management (CRM) systems and customer service metrics analysis.
Excellent communication and interpersonal skills to effectively manage customer interactions and team dynamics.
Strong problem-solving and decision-making abilities to address customer service issues and implement improvements.
Up-to-date knowledge of industry trends and best practices in customer service to ensure a competitive advantage.
How to apply:
Please apply with your resume via the online portal.
only shortlisted candidates will be contacted.

Position Title: Supply and Distribution Manager
Employment Type: Full-time
Employer: MR WIC PTY LTD
Location: Engadine, NSW
Salary: $73,500
Position Overview:
The Supply and Distribution Manager will oversee all supply chain operations, including procurement, logistics, inventory management, and distribution of catering supplies. This role is essential in ensuring timely delivery of food and equipment, maintaining supplier relationships, and optimizing distribution processes to enhance client satisfaction.
Key Responsibilities:
1. Logistics Management
Oversee and manage all transportation and distribution activities related to catering services, ensuring the timely and efficient delivery of food and equipment to clients and venues.
Develop and implement strategies to enhance delivery efficiency and reliability.
2. Supply Chain Coordination
Coordinate with suppliers for the procurement of raw materials, food items, and catering equipment, ensuring materials are available to meet production demands.
Monitor inventory levels to prevent shortages and ensure consistent supply for operations.
3. Team Leadership
Supervise the transportation and logistics team, ensuring compliance with schedules and company policies during all delivery operations.
Provide training and support to staff, fostering a culture of safety and accountability.
4. Route Planning
Develop and implement optimized delivery routes to minimize transportation costs and time.
Prepare daily run sheets for drivers and logistics personnel, ensuring clarity in delivery schedules.
5. Inventory Control
Monitor and manage inventory levels, ensuring the proper storage and handling of food products to meet quality and safety standards.
Conduct regular inventory audits to assess stock levels and identify areas for improvement.
6. Customer Communication
Serve as the primary point of contact for clients regarding delivery schedules, ensuring high levels of client satisfaction through effective communication.
Address and resolve any distribution-related issues that may arise during transportation or delivery.
7. Reporting and Analysis
Prepare detailed reports on delivery performance, inventory levels, and transportation costs, using data to identify inefficiencies and recommend operational improvements.
Analyze performance metrics to inform strategic decisions and enhance overall distribution processes.
8. Regulatory Compliance
Ensure compliance with all local, state, and federal transportation regulations and food safety standards.
Oversee vehicle maintenance and ensure adherence to safety regulations in all transportation activities.
Requirements:
Australian Citizens and Permanent Residents are encouraged to apply.
Bachelor’s degree or higher qualification in hospitality, logistics, business management, or a related field.
2-3 years of experience in a similar role, with a preference for experience in food-related logistics.
Familiarity with transportation planning software or inventory management tools is beneficial.
Strong understanding of transportation, supply chain management, and distribution strategies, particularly for perishable goods (food).
Proven ability to lead and motivate a logistics team, ensuring smooth operations and timely deliveries.
Capable of addressing unforeseen logistics challenges, such as delays and vehicle breakdowns, with effective solutions.
Strong organizational skills to manage multiple deliveries, inventory, and staff schedules efficiently.
Excellent verbal and written communication abilities for effective interaction with clients, suppliers, and internal teams.
Proficiency in logistics software and inventory management systems, with strong analytical skills to review data for process improvement.
Meticulous in ensuring all food and equipment are correctly packed, labeled, and transported safely.
Understanding of food safety standards and transportation regulations in the hospitality industry.
How to apply:
Please apply with your resume via the online portal.
Only shortlisted candidates will be contacted,

POSITION: Cafe Manager
TYPE: Full-time
EMPLOYER: Cedar Australia International Pty Ltd
LOCATION: ‘The Vintage’, 1 Vintage Drive, Rothbury NSW 2320
SALARY: $73,150 p/a
ABOUT:
Cedar International Australia Pty Ltd, known as "Cedar," is a leader in luxury hospitality, established in October 2014. Its acquisition of Château Élan at The Vintage Hunter Valley in 2015 marked a significant milestone, expanding its offerings under the Sunshine Insurance Group. Château Élan, located in the heart of Hunter Valley, spans 900 acres and features top-tier golf, spa, and conference facilities. Cedar's success is built on delivering exceptional guest experiences, combining nature with luxury, and maintaining high standards of service, making it a key player in Australia's luxury hospitality sector.
OVERVIEW:
The Café Manager is responsible for the effective management of the Food & Beverage department, ensuring seamless operations, and delivering exceptional customer experiences. The role focuses on achieving financial goals, maintaining service excellence, and driving strategic initiatives to enhance the business performance of The Vintage café. The Café Manager works closely with the Executive Assistant Manager and other key stakeholders to develop and execute strategies, ensuring profitability and high-quality service delivery.
KEY RESPONSIBILITIES:
Strategy:
Collaborate with the Executive Assistant Manager to develop business strategies and plans for the Food & Beverage department.
Implement business strategies that align with the overall goals of The Vintage.
Recommend strategies to improve client retention and increase repeat patronage.
Work in conjunction with the Director of Sales and Marketing and the Executive Assistant Manager to formulate marketing strategies, including identifying target markets, setting pricing, and developing products.
Implement sales and promotional programs aimed at enhancing brand visibility and driving revenue.
Leadership:
Oversee day-to-day operations of the Food & Beverage team to ensure efficient service and high standards.
Provide leadership and guidance to staff, fostering a productive and motivated team environment.
Collaborate with the Executive Chef on menu planning, development, and updates, including coordinating the printing of new menus.
Analyze and manage operational costs, implementing measures to improve efficiency and cost control.
Financial Management:
Assist the Executive Assistant Manager in preparing and monitoring the Food & Beverage budget, ensuring alignment with labour, product, and expense targets.
Provide recommendations to maximize revenue while minimizing costs, in order to meet or exceed budgetary goals.
Ensure accurate and timely completion of monthly beverage stocktakes.
Report on labour costs, cost of sales, and revenue forecasts to the Executive Assistant Manager on a monthly basis.
Sales and Marketing:
Possess comprehensive knowledge of menu offerings, consistently promoting up-selling opportunities.
Have a detailed understanding of all products and services offered at The Vintage, including golf, hotel, and spa facilities.
Actively promote all available property facilities and services.
Respond promptly to guest inquiries, capitalizing on opportunities to drive sales through product knowledge and suggestive selling.
Operations:
Prepare staff rosters based on hotel occupancy, special events, and functions, ensuring compliance with budgetary constraints.
Participate in weekly management meetings to discuss upcoming events and operational plans.
Ensure operational procedures are in place and adhered to, ensuring smooth service delivery in all Food & Beverage areas.
Customer Service:
Continuously monitor, evaluate, and enhance service quality and product delivery to meet and exceed customer expectations.
Promote customer-centric service standards, ensuring effective and timely service delivery.
Resolve customer concerns and service-related issues with professionalism, diplomacy, and tact.
Ensure customer satisfaction is maintained at all times, aligning with the standards set by The Vintage.
Human Resources and Training:
Oversee staffing requirements, including recruitment, training, and performance management.
Ensure that staff adhere to grooming, uniform, and professional standards.
Develop staff rosters that comply with the applicable awards and labour laws, while aligning with business needs.
Promote a positive working relationship across various departments, including the kitchen, restaurant, and other Vintage services.
Manage employee attendance, leave, and other HR-related matters.
Ensure all new hires complete the necessary induction and training, providing them with a thorough understanding of The Vintage’s operations and policies.
Workplace Health and Safety (WHS):
Adhere to health and safety legislation, ensuring personal and team compliance.
Take reasonable care for personal safety and that of others in the workplace.
Report all hazards, injuries, and incidents promptly to management or WHS officers.
Follow all workplace procedures related to safety and comply with safety management systems.
Systems Management:
Evaluate, develop, and implement operational techniques to enhance efficiency within the department.
Assist in the transition to a new function booking system, ensuring accurate transfer of bookings and information.
Ensure all cash-handling procedures are adhered to, maintaining compliance with company standards.
Complete and manage purchase and maintenance requisitions as needed.
Regulatory Compliance:
Ensure compliance with Federal and State laws related to hospitality, including Responsible Service of Alcohol (RSA) regulations.
Maintain up-to-date RSA certifications for all staff and ensure they are recorded in the RSA register.
Follow all regulatory requirements and company policies in day-to-day operations.
REQUIREMENTS:
Australian Citizens and Permanent Residents are encouraged to apply.
Minimum Diploma in Hospitality Management.
Minimum 2-3 years of experience as a Restaurant Supervisor or Manager within a 4.5-5 star Australian hotel environment.
Valid Responsible Service of Alcohol (RSA) certification.
Competency in food and beverage technical skills.
Strong oral and written communication skills.
Availability to work varied shifts, including weekends and holidays.
Excellent personal presentation and grooming standards.
Knowledge of The Vintage, Hunter Valley facilities, and local attractions.
HOW TO APPLY:
Please apply with your resume via the online portal.
Only shortlisted candidates will be contacted.