Total 9 job vacancies by Target Business Services

Target Business Services
Location: Suite 85, 89-97 Jones Street Ultimo NSW 2007
Salary: $85,000 plus 11.5% superannuation

Our client, Xplore Services Pty Ltd. is one of the fastest growing fundraising agencies operating across Australia.
Xplore Services specializes in developing and delivering professional face-to-face and door-to-door fundraising campaigns for NGO's in Australia. Client is looking to fill a full time position for a skilled and experienced Marketing Specialist for identifying market opportunities and advising on the development, coordination and implementation of plans for promoting services.

The Marketing Specialist will partner with company’s fundraising teams to develop and manage complex marketing strategies. This specialist will build out and execute strategy framework, solutions, and functional plans in partnership with other professionals and leaders across company’s marketing division.

The position demands a Marketing Specialist who can not only understand and communicate the unique value propositions of the various services offered by the business but also tailor marketing strategies to reach target audiences effectively. Strong project management skills, attention to detail, and the ability to analyze and adapt to market trends are essential to ensure the continued growth and success of the business.

Minimum Requirements:
• Minimum 2 years' experience in a similar role
• Bachelor degree or higher qualification in a related discipline

In this role your main responsibilities include:
• Develop and execute comprehensive marketing plans and campaigns for Xplore Services Pty Ltd.
• Conduct market research to identify trends, customer needs, and competitor activities.
• Identify new opportunities for growing our customer base via marketing
• Support business growth and development through the preparation and execution of marketing objectives, policies and programs
• Identify market opportunities by defining market, competitor’s share, and competitor’s strengths and weaknesses, establishing targeted market share
• Assist in analyzing marketing data to help shape future marketing strategies
• Gather data on competitors and analyse their method of marketing
• Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts
• Propose initiatives to improve performance
• Keep abreast of industry trends, benchmarks and best practices, drawing on them to inform marketing and fundraising strategies and tactics
• Collaborate with a variety of stakeholders to develop measurement models/plans that are scalable and able to drive engagement strategies
• Commission and undertake market research to identify market opportunities for new and existing goods and services
• Advise on all elements of marketing such as product mix, pricing, advertising and sales promotion, selling, and distribution channels

Skills, experience and attributes:
To be considered for this opportunity you must have:
• Understanding of marketing elements and market research methods
• Excellent communication skills, both verbal and written.
• Strong analytical skills to interpret web metrics and customer engagement data
• Creative thinking with a strategic mindset.
• Familiarity with marketing theory and strategies and relevant compliance requirement
• Ability to organise, prioritise and delegate priorities with attention to the smallest details

You must have work rights in Australia or be an Australian Citizen or Australian Permanent Resident. To apply for this position, email your resume to [email protected]
Please note only short listed candidates will be contacted and your application will be treated as strictly confidential.

Target Business Services

Location: Sydney Markets NSW 2129
Salary: $80,000 plus11.5 % superannuation

Our client, National Fruit and Vegetables (Labour Hire) Pty Ltd. is a labour hire, HR and Accounting Management company for leading businesses in Australia and also has clients of all types and sizes across an array of industry sectors.

The client is seeking an enthusiastic ICT Business Analyst with a strong technical background to strengthen its team. Client develops custom solutions, specific to customer requirements hence creativity and innovation are very much in the heart of its operation. You will be dealing with clients requiring a variety of solutions.

The ICT Business Analyst will be working across a diverse range of projects at any one time, preparing deliverables based on project scope. As an experienced ICT Business Analyst your contribution will range across gathering and analysing information, developing and documenting improved processes and work instructions and recommending solutions that enable the organisation to achieve the targeted business outcomes.

You must hold a relevant Bachelor’s degree. At least 2 years previous experience as an ICT Business Analyst is must.

In this role your main responsibilities include:
• Gather business requirements from clients
• Support the development and implementation of solutions to meet business requirements
• Work with relevant stakeholders to define roles, responsibilities, accountabilities and interactions
• Analyse requirements, consult with senior developers and produce viable solutions
• Document full requirements and manage changes to requirements
• Conduct interviews with key personnel, subcontractors, program managers, and subject matter experts to develop content
• Develop business requirement specifications which can be used to inform the solution design in the future
• Communicate business changes in appropriate terms to IT/business teams and gain their agreement on the process redesign
• Define roles, responsibilities, service tiers, documenting process flows
• Manage productive stakeholder relationships and associated risks
• Develop an agreed work plan of key performance indicators and outcomes
• acting as a central reference and information source, providing guidance and assistance in the system project decision making process

Candidate
The successful candidate will be a motivated ICT Business Analyst with minimum 2 years’ experience.
You will need to possess the following skills and personal attributes:
• Excellent understanding of business process
• Excellent client management skills
• Strong documentation skills
• Strong technical background
• Superior interpersonal and team management skills
• Establishing good working relationships with colleagues and stakeholders
• Practical knowledge of process analysis tools and techniques

Essential Criteria
Proven experience in
• achieving quality outcomes in the role identified
• analysing data and assessing requirements from a business perspective
• using systems analysis related models
• mapping current/future state business processes and conducting gap analysis
• defining operating procedures to enable business to use systems

Remuneration
The salary offered is $80,000 and is market competitive to attract the very best people. Position is available for at least 3 years.
Applications for this opportunity should be forwarded by email to:[email protected]
Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

(2 positions)


Target Business Services
Location: 2 Temperance Ln, Sydney NSW 2000
Salary: $75,000 plus 11.5% superannuation

Our client, Mensho Sydney Pty Ltd operates a renowned Japanese restaurant, where culinary excellence meets tradition. Mensho offers a casual, modern Japanese dining experience using the freshest and most sustainable produce wherever possible.

The client is looking to fill full time positions for talented and passionate Chefs to join its team. The ideal candidate will have a deep love for Japanese cuisine, with expertise in preparing classic dishes as well as creating innovative, contemporary plates. You will be responsible for overseeing the kitchen operations, ensuring every dish is executed to perfection, and maintaining the highest standards of food quality and hygiene.

Reporting to the Manager, you will work within a section of the kitchen, ensuring dishes are prepared according to specification, hygiene and safety protocols are adhered to at all times, and service of dishes on our menu to our guests is executed to the highest standard every time.

This is a Full-Time opportunity for a qualified Chef with a passion for world-class hospitality and working within a team who consistently strive for excellence. Working as part of a small but mighty kitchen team, you will play a key role in in delivering a high-quality product while establishing your skills by cross-training across all areas of the kitchen and helping to shape standards.

Qualifications and experience
• be qualified in hospitality with AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2) with at least 2 years full-time experience as a Chef (particularly in the Japanese cuisine)
• Expertise in Japanese cooking techniques, ingredients, and flavor profiles

In this role your main responsibilities include:
• Overall management of kitchen production to achieve consistency and deliver exceptional products and service
• Prepare and cook a variety of Japanese dishes including ramen.
• Develop and refine menu items, incorporating seasonal ingredients and customer preferences.
• Oversee kitchen staff, ensuring proper training, efficient workflow, and adherence to food safety standards.
• Manage inventory, order supplies, and maintain optimal stock levels.
• Collaborate with management to plan and execute special events and promotions.
• Uphold the restaurant's commitment to high-quality, authentic Japanese cuisine.
• Estimating food and labour costs, and ordering food supplies
• Monitoring quality of dishes at all stages of preparation and presentation
• Assisting in the efficient running of kitchen operations
• Discussing food preparation issues with manager/ owner and kitchen staff
• Maintain cleaning schedules for equipment, storage, and work areas
• Ensure meals are produced on time, and sufficient quantities are available, as well as ensuring appealing plate presentation
• Maintaining updated knowledge of local competition and restaurant industry trends

Skills
The successful candidate will have a passion for the hospitality industry and be career focused. The key skills will include:
• a demonstrated track record in creating innovative Japanese menus at the highest level
• contribute to building and sustaining the MENSHO Mission, Culture, and Style
• exceptional shift management capabilities
• high standard of personal grooming and presentation
• sound knowledge of kitchen management including Japanese menu planning and costing
• good working knowledge of WHS standards
• highly organized with the ability to supervise and support the team in kitchen operations

Restaurant Conditions:
• Kitchen areas often hot with steam and food vapors
• Hot kitchens with high noise levels

You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.

To apply for this position, email your resume to [email protected]
Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

Target Business Services

Location: Stand 173/4 B Shed, Sydney Market Flemington NSW 2129
Salary: $85,000 plus 11.5% superannuation

Our client, J.H. Gotts Holdings Pty Ltd is a leading is a major seller and marketer of fresh fruits, with a strong commitment to delivering the freshest and finest produce to markets across Australia and globally. With a focus on innovation, sustainable practices, and customer satisfaction, J.H. Gotts Holdings maintains stringent quality standards at every stage of production—from farm to market.

The client is looking to fill a full time position for a skilled and experienced Quality Assurance Manager to plan, organise, direct, control and coordinate the deployment of quality systems and inspection processes within the business. Your main responsibilities will be to ensure that QA is carried out in a safe and timely manner and your team is achieving exceptional results.

This is an opportunity for a meticulous Quality Assurance Manager to drive continuous improvement of the company’s quality assurance approach, inspecting procedures and outputs and identifying non-conformity issues.

The goal is to ensure the high quality of operations and produce aiming to the long-term success of the business. The ideal candidate will be responsible for ensuring that the produce meet the highest standards of quality and safety throughout the distribution process.

Minimum Requirements:
Relevant qualification at the level of an Australian qualification’s framework equivalent bachelor’s degree or higher, and at least 2 years of relevant work experience in similar role. At least five years of relevant experience may substitute for the formal qualification

In this role your main responsibilities include:
• Develop, implement, and manage the company's quality assurance strategies, policies, and processes to ensure top-tier product quality.
• Lead the inspection of fruits meet specifications for size, appearance, taste, and shelf life.
• Monitor and ensure compliance with national and international food safety regulations, including HACCP, SQF, and other relevant quality standards.
• Collaborate with production and packaging teams to identify quality issues and work proactively to resolve them.
• Oversee all aspects of quality control, including produce inspection, and documentation.
• Conduct regular audits of suppliers and distribution facilities to ensure adherence to quality standards and specifications.
• Collaborate with cross-functional teams to identify and resolve quality issues in a timely manner.
• Train and mentor staff on quality assurance protocols and best practices.
• Provide an enthusiastic and positive approach to quality and compliance for the business activities
• Implement, develop and maintain quality system policies
• Develop robust processes to ensure produce is delivered on-time, of the desired quality, and in a safe manner.
• Perform Internal Quality Audits and organise external audits for the business
• Co-ordinate with other departments regarding non-conformance & corrective action for the same
• Checking of produce for compliance with specifications
• Minimize the impact to the environment during distribution process
• Manage produce recalls and withdrawals and conduct traceability procedures during produce recall
• Make recommendations on improving quality best practices within the company

To be considered for this role you must have;
• Minimum of 2 years of experience in quality assurance management, preferably in the food industry.
• Proven experience in quality assurance, ideally within the fresh produce, agriculture, or food manufacturing industries.
• Strong knowledge of food safety regulations, HACCP, and other quality management systems
• Strong analytical and problem-solving skills, with the ability to identify and address quality issues proactively.
• Detail-oriented with a commitment to excellence and continuous improvement.
• Thorough knowledge of methodologies of quality assurance and standards

You will have demonstrated capability in developing and maintaining successful quality frameworks and proven experience delivering business outcomes through management system processes. Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

Also, you must have work rights in Australia. To apply for this position, email your resume to [email protected].

Target Business Services
Location: 545 Crown St, Surry Hills NSW 2010
Salary: $80,000 + 11.5% Superannuation

Our client, Themis Global Pty Ltd. trading as Masala Theory is famous for neo-Indian food and signature Indian curries. The client is looking to fill a full-time position for a qualified and skilled Chef. The restaurant takes pride in their ability to deliver quality food and is the perfect place for anything from a casual lunch or dinner to a family outing or a friendly business meeting and provides a superior service every time.

The restaurant is a highly regarded venue for both its food and welcoming hospitality in a vibrant atmosphere with a typical Indian sense of family. Masala Theory serves delicious Indian street food, tandoori delicacies and fully licenced premises offers an inspiring range of cocktails, wine, beers, and spirits.

The employer is looking for experienced and motivated person who is qualified as a Chef with specialization in Indian Cuisine and is capable of serving a high volume of customers. To be successful in this position, you will need to have relevant work experience and trade qualifications, you must have a genuine interest in the hospitality industry. The successful applicant must comply with all WHS, Food Safety and HACCP requirements.

In this role your main responsibilities include:
• Planning menus, estimating food and labour costs, and ordering food supplies
• Managing all aspects of the tandoori section from food preparation to staff training
• Creating dishes and recipes to suit the season, occasion and customer demand and trends
• Planning and preparing high quality signature items as per the menu and dietary orders
• Make recommendation to the management for designing and revising menu items
• Monitoring quality of dishes at all stages of preparation and presentation
• Discussing food preparation issues with manager/ owner and kitchen staff
• Ensuring all kitchen staff understood expectations and parameters of kitchen goals and daily kitchen work
• Demonstrating techniques and advising on cooking procedures
• Preparing and cooking food
• Managing time through effective planning to maintain a high level of productivity
• Ensuring all food operations are compliant with relevant regulations and COVID safety management
• Motivating the team to create a memorable experience for all customers
• Participating in the cost controlling and waste management of food
• Explaining and enforcing hygiene regulations
• Maintaining updated knowledge of local competition and café industry trends

Qualifications and experience
• be qualified in hospitality with AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2) or have minimum three years’ experience as a Chef in a Commercial Kitchen
• ideally at least 3 Years full-time experience with Indian Cuisine
• experience in preparation/marination of tandoori dishes
• experience creating exciting menus

Skills
The successful candidate will have a passion for the hospitality industry and be career focused. The key skills will include:
• good working knowledge of WHS standards
• demonstrating expertise in various Indian cooking techniques, such as tandoor cooking, tempering spices etc.
• able to maintain a clean kitchen and use kitchen appliances and equipment safely
• enjoy working to high standards in a fast-paced environment
• highly organized with the ability to supervise and support the team in kitchen operations
• create and produce food items that fit with current offerings

To apply for this position, email your resume to [email protected]
Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

Target Business Services
Location: 68 Denison Road, Lewisham NSW 2049
Salary: $85,000 plus 11.5% superannuation
Position: Full time, Permanent

Our client ATFA Cyber Pty Ltd. The Trustee for ATFA Jones Family Trust Trading as Razilio provides unrivalled expertise, exceptional service, and the highest standards of security and compliance to the customers. Razilio is a Sydney based boutique cybersecurity consultancy that simplifies the management of cyber risk for any business.

Razilio love working with organisations to review and help formulate their approach to managing cyber risk. Known for their innovative approach and commitment to delivering client-focused outcomes, Razilio enables clients to meet strategic objectives and enhance business resilience through tailored cybersecurity solutions. The company’s adaptability to new technology and continuous research delivers the outcome differently and efficiently.

Razilio is looking for a Cyber Security Analyst in a full-time, permanent role to work with enterprise and solution architects to provide technical cyber security guidance and optimal solution design to project teams.

In this role, you will support clients by assessing and fortifying their cybersecurity measures, helping them stay ahead of evolving threats. You will play an integral part in Razilio’s mission to deliver unrivalled expertise by employing the latest security technologies and frameworks to protect client information, assets, and infrastructure.

The role will be required to effectively translate business objectives and risk management activities into specific security initiatives enabled by security technologies and services.

Minimum Requirements:
• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field.
• At least 2 years proven experience in cybersecurity analysis, risk management, or information security.
• Proficiency in using security information and event management (SIEM) tools and other cybersecurity technologies

In this role your main responsibilities include:
• Perform risk assessments, security audits, and vulnerability testing to identify and address potential security risks.
• Monitor, analyze, and respond to security incidents and alerts, implementing corrective measures as required.
• Manage cybersecurity technology needs, stakeholder relationships, and capability maturity
• Collaborate with cross-functional teams to integrate security best practices into the cloud migration process
• Develop and maintain comprehensive security protocols and incident response plans to safeguard against threats.
• Collaborate with clients to review, assess, and enhance their cybersecurity strategies, ensuring compliance with industry standards.
• Make sure that solutions are secure by design and comply with the corporate security standards and practices
• Collaborate with the incident response team to investigate and resolve security incidents promptly
• Manage and track the implementation of security solutions, ensuring that all security enhancements align with industry standards and best practices.
• Coordinate with IT and development teams to embed security measures into existing systems and applications, fostering a security-first culture.
• Validate IT infrastructure and other reference architectures for security best practices and recommend changes to enhance security and reduce risk where applicable
• Support the testing and validation of security controls
• Ensure cyber security architecture enables compliance with relevant regulations and other policies
To be considered for this role you must have:
• Understanding of Active Directory, Anti-Virus, Firewalls, Web Application Firewalls, Intrusion Protection Systems, SIEM technologies, Office 365 and Azure.
• Understanding of Cyber Security Operations including developing and implementing procedures, playbooks and operational improvements.
• Understanding of Cyber Security frameworks, standards, tools, techniques and methods.
• Understanding of Policies, Standards, Procedures, Runbooks, Assessments, Reviews, Incidents and Reports.
• Understanding of Microsoft operating systems, technologies and cloud services.
• Experience in developing and implementing security risk assessment models
• Strong communication skills, including the ability to write comprehensive documents outlining deployment processes and security measures
• Expertise or knowledge in Identity and Access Management, Threat Detection, Application Security, Data protection, and Infrastructure Security

If you’re passionate about cybersecurity and want to make an impact by helping businesses secure their future, apply to join Razilio and be a part of a dedicated team shaping the industry.

To apply for this position, email your resume to [email protected]

Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

Location: Shop 039 Stockland Rockhampton, 120 - 331 Yaamba Rd, Park Avenue QLD 4701
Salary: $65,000 - $75,000 per annum + 11.5% Superannuation
Employment Type: Full-time

Classic Eyebrows Rockhampton Pty Ltd is one of Australia's leading beauty salons, specializing in natural and organic threading, alongside a wide range of beauty services. Classic Eyebrows Rockhampton offers a diverse array of treatments designed to help clients look and feel their best. Classic Eyebrows Rockhampton salon is known for delivering high-quality services in threading, skincare, massage, waxing, and cosmetic treatments.

The client is now seeking a qualified and passionate Beauty Therapist to join its team. As a Beauty Therapist, you will have the opportunity to provide a wide range of beauty treatments, from precision threading to rejuvenating skincare therapies. In this role, you’ll deliver high-quality, personalized services, ensuring every client leaves feeling confident and pampered. Classic Eyebrows Rockhampton is looking for someone who shares their passion for beauty and wellness and thrives in a positive, client-focused environment.

Key Responsibilities:
• Discuss client needs, analysing skin characteristics and advising on suitable skin care, treatments and application of make-up
• Conduct skin analyses and provide personalized facial and skin-care treatments.
• Provide expert threading services (eyebrows and full-face).
• Offer professional waxing treatments
• Conduct rejuvenating facials using organic and skincare-based products.
• Perform relaxation massages, including head, neck, and shoulder massages.
• Deliver cosmetic services such as eyelash extensions, tinting, and brow shaping.
• Perform manicures, pedicures, nail repair, and other specialized hand and foot treatments.
• Recommend skincare routines and beauty products tailored to clients' needs.
• Manage appointment bookings and follow up with clients for feedback.
• Ensure the salon maintains high standards of hygiene and cleanliness.
• Offer expert advice on beauty products and sell cosmetic items in line with client needs.
• Evaluate and continuously improve beauty therapy processes and product offerings.
• Keep up with the latest beauty trends and implement them in services.

Qualifications and Skills Required:
• Certificate III or IV in Beauty Therapy (or equivalent).
• Minimum of 1 year of experience as a beauty therapist, with expertise in threading preferred.
• Strong knowledge of skincare products and beauty treatments.
• A client-focused approach with attention to detail.
• Ability to work independently and as part of a team.
• Ability to perform waxing, bleaching, tinting, and other hair removal techniques.
• Excellent interpersonal and communication skills to discuss client needs and provide professional advice.
• Competency in maintaining client records and booking systems.

If you’re ready to take your beauty career to the next level and be part of a brand known for excellence, apply today!
To apply for this position, email your resume to [email protected]
Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

(2 positions)


Target Business Services
Location: 2 Temperance Ln, Sydney NSW 2000
Salary: $75,000 plus 11.5% superannuation

Our client, Mensho Sydney Pty Ltd operates a renowned Japanese restaurant, where culinary excellence meets tradition. Mensho offers a casual, modern Japanese dining experience using the freshest and most sustainable produce wherever possible.

The client is looking to fill full time positions for talented and passionate Chefs to join its team. The ideal candidate will have a deep love for Japanese cuisine, with expertise in preparing classic dishes as well as creating innovative, contemporary plates. You will be responsible for overseeing the kitchen operations, ensuring every dish is executed to perfection, and maintaining the highest standards of food quality and hygiene.

Reporting to the Manager, you will work within a section of the kitchen, ensuring dishes are prepared according to specification, hygiene and safety protocols are adhered to at all times, and service of dishes on our menu to our guests is executed to the highest standard every time.

This is a Full-Time opportunity for a qualified Chef with a passion for world-class hospitality and working within a team who consistently strive for excellence. Working as part of a small but mighty kitchen team, you will play a key role in in delivering a high-quality product while establishing your skills by cross-training across all areas of the kitchen and helping to shape standards.

Qualifications and experience
• be qualified in hospitality with AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2) with at least 2 years full-time experience as a Chef (particularly in the Japanese cuisine)
• Expertise in Japanese cooking techniques, ingredients, and flavor profiles

In this role your main responsibilities include:
• Overall management of kitchen production to achieve consistency and deliver exceptional products and service
• Prepare and cook a variety of Japanese dishes including ramen.
• Develop and refine menu items, incorporating seasonal ingredients and customer preferences.
• Oversee kitchen staff, ensuring proper training, efficient workflow, and adherence to food safety standards.
• Manage inventory, order supplies, and maintain optimal stock levels.
• Collaborate with management to plan and execute special events and promotions.
• Uphold the restaurant's commitment to high-quality, authentic Japanese cuisine.
• Estimating food and labour costs, and ordering food supplies
• Monitoring quality of dishes at all stages of preparation and presentation
• Assisting in the efficient running of kitchen operations
• Discussing food preparation issues with manager/ owner and kitchen staff
• Maintain cleaning schedules for equipment, storage, and work areas
• Ensure meals are produced on time, and sufficient quantities are available, as well as ensuring appealing plate presentation
• Maintaining updated knowledge of local competition and restaurant industry trends

Skills
The successful candidate will have a passion for the hospitality industry and be career focused. The key skills will include:
• a demonstrated track record in creating innovative Japanese menus at the highest level
• contribute to building and sustaining the MENSHO Mission, Culture, and Style
• exceptional shift management capabilities
• high standard of personal grooming and presentation
• sound knowledge of kitchen management including Japanese menu planning and costing
• good working knowledge of WHS standards
• highly organized with the ability to supervise and support the team in kitchen operations

Restaurant Conditions:
• Kitchen areas often hot with steam and food vapors
• Hot kitchens with high noise levels

You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.

To apply for this position, email your resume to [email protected]
Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

Target Business Services
Location: Level 10, 160 Sussex Street, Sydney NSW 2000
Salary: $80,000 plus 11.5% superannuation

Our client, Education Centre of Australia (ECA), is looking to fill a full time position for a skilled and experienced ICT Business Analyst to join its IT management team, who is qualified and highly experienced to translate business needs to create high-quality business requirements within specified time frames to solve moderately complex problems with minimal support.

ECA Group is a pioneering leading education group offering end to end services to students right from arriving in Australia through to employment. Over the past two decades ECA have helped tens of thousands of students from around the world transform their lives through English language courses, undergraduate degrees, postgraduate degrees and targeted internships.

You will play a lead role and will be responsible for partnering with business and other IT teams within the ECA to provide specialist advice and guidance to ensure the sound and effective execution of ECA’s ICT Project work. The focus of this role is to work closely with the Project’s stakeholders to gain in- depth understanding of business strategy, processes, services, roadmap, and documenting capabilities needed to address business challenges.

You will be responsible for gathering requirements and translating those needs accurately to the development team, whilst ensuring that best practices and internal quality guidelines are being met. This role will require a high level of detail and supervision in the upkeep of the product and software lifecycle, this will mean providing consistent oversight and proactively identifying and addressing risks.

The role will be responsible for analysing business processes, identifying alternative solutions, assessing feasibility, and recommending new approaches. You will have the opportunity to design end-to-end solutions and must have ability to translate business requirements into technical specifications to meet project objectives.

Minimum Requirements:
You must hold a relevant bachelor’s degree and at least 2 years previous experience in the similar role is must.

Responsibilities:
In this role your main responsibilities include:
• Drive the development and documentation of business processes including process objectives/outcomes, roles, responsibilities, policies and process maps, according to common business process standards and identify business improvements
• Work with key staff from diverse business units to gather and document business specifications and translate those into functional and non-functional requirements
• Work with stakeholders to build relationships, document and develop business scenarios, procedures and work instructions to support the business process using the required standards, methods and tools
• Provide technical expertise and direction in support of system infrastructure and process improvements, diagnosing and resolving complex customer system issues
• Develop business cases and establish a common approach to manage key project stakeholder escalations to achieve project milestones and agreed project budget
• Develop deployment strategies
• Provide advice, guidance and expertise in developing proposals and strategies for software design activities
• Consult & communicate with developers about the business application requirements & develop functional specifications to be used by software developers
• Design and document functional and technical requirements and help scope projects by understanding timelines and work
• Identify the processes and information technology required to introduce recommendations, solve complex technical implementations both independently and in a team environment.
• Investigate opportunities for process improvement in areas of complexity or to relieve business process pain points
• Gather business requirements from clients and analyse & design the project timeline & budget.
• Analysing & design the project outlines accordance with the business process to enhance software, process & hardware with detailed analyses, clearly defining problems and solutions for them
• Organise, specify and model business requirements to ensure they are complete and unambiguous
• Communicate business changes in appropriate terms to IT/business teams and gain their agreement on the process redesign
• Define roles, responsibilities, service tiers, documenting process flows
• Act as a central reference and information source, providing guidance and assistance in the system project decision making process
• Maintain all required documentation including process maps and specifications to support the business change and development programme
• Analyse requirements, consult with senior developers and produce viable solutions
• Assist in the strategic planning of database structures, applications, policies and architecture
• Support the development and implementation of solutions to meet business requirements
• Develop a variety of ICT processes, including data structure standards, tech standards, monitoring utilities, optimisation methods to ensure stability and performance
• Work directly with ICT staff to trace business requirements through to test plans and cases, reducing time to fix issues and identify anomalies

Skills and attributes:
• Strong background in risk management, the infrastructure lifecycle, data center and/or cloud planning
• Strong understanding of end-user needs and requirements
• Excellent client management skills
• Strong documentation skills
• Strong technical background
• Superior interpersonal and team management skills
• Practical knowledge of process analysis tools and techniques
• Extensive experience in an information technology environment

Applications for this opportunity should be forwarded by email to [email protected]
Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.