Total 4 relationship manager job vacancies in altona north

About this opportunity

Reporting to the Executive General Manager and responsible for developing and implementing quality strategies and systems, ensuring product and process quality standards, and driving continuous improvement initiatives across ~10 manufacturing sites, the Divisional Quality Assurance Manager will also champion the development of a culture that allows the Circular Plastics Australia sites to meet the required food industry standards including EFSA & FDA requirements, and FSSC 22000 certification. 

Your key responsibilities will be to: 

• Define and execute the quality assurance strategy to support the company's objectives and product quality goals.
• Lead the development of quality policies, procedures, and best practices. 
• Oversee the evaluation and laboratory testing of raw materials, in-process materials, and finished products to ensure they meet specified quality standards 
• Coach and support the site Quality Managers to ensure consistent adherence to quality standards throughout the manufacturing process. 
• Drive continuous improvement initiatives to enhance product quality, reduce defects, and optimize processes. 
• Implement and monitor quality metrics and performance indicators. 
• Champion the fostering of a culture of quality and accountability across the Division 
• Liaise with regulatory bodies and manage audits and inspections.

To be successful in this role, you’ll have: 

• A minimum of 10 years’ experience in quality assurance or related fields, with at least 5 years in a leadership role, preferably in a food manufacturing or regulated industry. 
• Knowledge of FSSC 22000 certification requirements & understanding of EFSA & FDA requirements. 
• Knowledge of regulatory requirements and industry standards relevant to the organization's products or services. 
• Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams. 
• Proven track record of driving continuous improvement and achieving results. 
• Strong analytical and problem-solving skills, with the ability to conduct root cause analysis and implement corrective actions. 

From major supermarkets to FMCG’s, many of the world’s most respected brands now count Viscount Reuse as their local sustainability partner.

For us, it’s about finding new and better ways of doing things. Ways to grow business, to give back to the environment and to enrich people’s lives every day.

About this opportunity

This role will primarily revolve around supporting the selling of the Viscount Intellicrate®, Nally Folding Megabin®, Nally Megabin® and other existing products and services within the Viscount Reuse range to new and existing Victorian and Tasmanian based customers. This includes developing markets and opportunities in external customers and within industries such as fresh produce, protein, and other market segments.

Your key responsibilities will be to:

• Develop and assist product penetration to new and existing customers and markets.
• Establish long lasting relationships with fresh produce growers, poultry and other protein suppliers based in VIC & TAS.
• Review and assist with the establishment of appropriate strategy positioning of selling price, selling structure and gross contribution.
• Developing new business by generating, following up leads and initiating customer contact.
• Forecasting and working closely with operations and customer service to ensure supply continuity
• Participation, development and contribution toward market research and intelligence.
• Support the implementation of new products and services.

Your skills and experience

To be successful in this role, you’ll have:

• 5 Years’ experience in a sales based role within the supply chain, packaging or produce industry.
• Strong communication skills to communicate, present, assert and speak to all levels of stakeholders involved.
• Ability to manage multiple internal and external stakeholders to build relationships, influence, manage conflicts and navigate through issues arising.
• Ability to plan and manage projects, manage the risk, forecast, time and teams working on ongoing projects
• Strong research and strategic analysis skills
• High competency working with Microsoft Office, SAP and CRM software.
• Understanding how the circular underpins everything we do and selling this message internally and externally as part of the company values and personal ethos.

Reporting to the Head of Sales – Household and Industrial Packaging, you will be responsible for procuring feedstock (Post-Industrial packaging) and building the customer base in Victoria. Your flexibility, and agility to negotiate from the strategic, to the day to day will be key to your success in this diverse sales role.

With a proven aptitude in sales and operational planning, you will work closely with the site to coordinate and manage the process with new vendors, communicate levels of demand vs supply with operations and implement robust plans to maintain quality of incoming feedstock (Post-Industrial packaging).

Key responsibilities will be to:

• Liaise and coordinate with site operations to ensure demand is delivered
• Identify and cultivate market opportunities to develop, grow and convert to a strong sales pipeline
• Manage end to end process including commercial discussions and preparation of sales proposals
• Provide monthly reports on procurement gains and pipeline activity
• Develop, maintain and leverage strong customer relationships with existing and potential customers to ensure solid supply lines of raw material in the market
• Exceeding sales and margin budgets through effective sales and business development

Your skills and experience

• Demonstrated commitment to safety in the workplace and working “Toward Zero Harm”
• Experienced in plastic packaging sales and account management
• Strong financial acumen, financial performance to budget targets
• Demonstrated capability to engage at all levels coupled with high level of influencing and negotiation abilities
• Strong strategic selling and customer solution focus
• Proven experience in Technical Sales and Solution Selling as a key account management or Business Development Manager
• Personal presence and credibility that builds stakeholder engagement

About this opportunity

This role oversees laboratory operations, coordinates training, supports production inline testing and data reporting, maintains and oversees laboratory data, and drives continuous improvement initiatives. This role requires strong leadership, technical expertise, and a dedication to environmental sustainability.

Your key responsibilities will be to:

• Oversee all aspects of laboratory operations, including quality control testing, data analysis, equipment maintenance, and sample management.
• Ensure the implementation and adherence to rigorous quality control standards and procedures.
• Coordinate data collection, analysis, and reporting activities. Maintain and oversee laboratory data, identify trends, deviations, and potential quality issues.
• Ensure the proper maintenance and calibration of laboratory equipment to ensure accuracy and reliability of test results.
• Oversee the proper collection, labelling, and storage of samples for testing and retention purposes.
• Coordinate and conduct training programs for laboratory staff on testing methods, equipment operation, safety procedures, and quality control protocols.
• Collaborate with cross-functional teams, including production, engineering, quality control, and management, to address quality issues, implement process improvements, and support continuous improvement initiatives.

Your skills and experience

To be successful in this role, you’ll have:

• Proven experience in a laboratory management or leadership role, preferably in a plastics or recycling environment.
• In-depth knowledge of laboratory testing methods and equipment, including spectrophotometers, rheometers, and mechanical testing machines.
• Experience with Good Laboratory Practice (GLP) and quality management systems.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams.
• Commitment to safety, environmental sustainability, and quality.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).