Total 9 job vacancies by Open

In this role, you'll immerse yourself in cross-functional product teams, working collaboratively to enhance the experiences of both our students and university partners. Plus, you'll have the opportunity to broaden your skill set by diving into diverse tools and technologies, including C#, TypeScript, React, Node.js and AWS.

Check out our Engineering blog for more insights about our journey and progress to date.

Here's a glimpse into your day-to-day:

• Collaborating closely with our product development team to understand requirements and craft technical solutions
• Designing, developing, testing, and deploying web-based systems using a mix of TypeScript, HTML, CSS, Node.js, and React
• Applying modern web architecture patterns and conventions such as microservices, API design, contract testing, containerisation, test automation, and serverless architecture
• Utilising modern software development techniques like test-driven development, deployment automation, and CI/CD
• Sharing knowledge, contributing to open-source projects, and continuously honing your technical skills.

If you're ready to make an impact, here's what we're looking for:

• TypeScript, HTML, and CSS proficiency
• Familiarity with modern JavaScript frameworks and environments like Node.js and React
• Familiarity with web architecture patterns and conventions, including microservices, API design, contract testing, containerization, test automation, and serverless architecture
• Knowledge of modern software development techniques, such as test-driven development, refactoring, deployment automation, DevOps, and CI/CD Experience with cloud computing services, particularly AWS (Lambda, SQS/SNS, S3, DynamoDB)

What do we offer?

• Not-for-profit salary packaging benefits, including novated leasing
• Discounted gym memberships and health insurance
• Learning and training opportunities
• Subsidised study opportunities
• Paid subscription to Calm as part of our commitment to health and wellbeing
• Workation leave – work remotely anywhere for 10 days of the year

OUA is committed to fostering an inclusive and diverse workplace, reflecting the diversity of the marketplace we serve. We encourage candidates from all backgrounds to apply, even if they don't meet all the requirements listed. We value unique perspectives and experiences that can contribute to our mission of helping students transform their lives.   

To support our university partners reach a diverse national audience, OUA has expanded the utilisation of our marketing services, providing a complementary channel for student acquisition and enhancing their national reach. The Business Development Manager plays a key role in expanding the range of programs available on our marketplace, improving student choice and ensuring we offer programs that meet marketplace demand.

Your primary responsibility is to enable more universities to leverage OUA’s services by identifying, developing, and converting new partnership opportunities. Working closely with the Head of Partnerships & Portfolio, you will create and execute a 12-month partner acquisition plan, targeting both existing partners and universities that are not yet part of OUA’s network.

Here’s a glimpse into your day to day

• ​Identifying new university partners and programs that align with OUA’s marketing services.
• Collaborating with the Partner Success Team to identify growth opportunities within our Marketing Services partners.
• Working with internal teams to design compelling proposals and pitches that address partner needs and showcase the value of OUA’s offerings.
• Leading the negotiation process from initial outreach to signed agreements, ensuring alignment with OUA’s growth objectives.
• Keeping abreast of higher education trends and market shifts and utilising the insights to influence new partnership opportunities.
• Providing feedback to OUA’s product development and marketing teams to help anticipate market demands and exceed partner expectations.

If you’re ready to make an impact, here’s what we’re looking for

• Opportunity Development: Proven ability to identify and develop new business opportunities, with a strategic focus on converting leads into long-term partnerships.
• Conversion Expertise: Demonstrated success in taking potential partnerships from initial discussions to signed agreements, utilising commercial acumen to structure mutually beneficial deals.
• Strategic Relationship Management: Skilled in building and maintaining relationships with senior stakeholders, translating partner needs into actionable growth strategies.
• Marketing and Sales Acumen: Experience working with senior marketing and student recruitment teams to identify and leverage marketing opportunities that support partner success.
• Commercial Focus: Strong commercial awareness, balancing partner needs with OUA’s growth objectives.
• Higher Education Experience (Desirable): An understanding of the higher education sector and relevant legislation is advantageous but not essential.

What do we offer? 

• Not-for-profit salary packaging benefits, including novated leasing.
• Competitive market salary along with annual individual and company incentives.
• Discounted gym memberships and health insurance.
• Learning and training opportunities.
• Subsidised study opportunities.
• Paid subscription to Calm as part of our commitment to health and wellbeing.
• Inclusive leave policy to swap and recognise significant events that fall outside of our public holidays.
• Workation leave – work remotely anywhere for 10 days of the year   

OUA is committed to fostering an inclusive and diverse workplace, reflecting the diversity of the marketplace we serve. We encourage candidates from all backgrounds to apply, even if they don't meet all the requirements listed. We value unique perspectives and experiences that can contribute to our mission of helping students transform their lives.

The Content Lead is accountable for the development, championship, and implementation of OUA’s content vision and strategy. This strategy focuses on supporting customer and business needs for a growing online higher education marketplace. You’ll bring to life and embed in our ways of thinking our experience pillars: relevant, seamless and trustworthy.

A highly collaborative role, the Content Lead has influence that stretches across the organisation. You’ll guide teams across product, engineering, partnerships, and marketing on the role of strategic content in creating memorable and seamless customer experiences.

Moving between strategy and implementation, the Content Lead will provide leadership and support, whilst enabling the team to activate on their roadmap.

Here’s a glimpse into your day to day

• ​​​​​​​Content strategy: Develop and implement a future-facing content marketing strategy vision that aligns with the future of search, feeds lifecycle marketing, and positions OUA as an impartial authority in higher education. 
• Advancing content design: Develop and execute comprehensive content design strategies that consider the entire customer lifecycle and align with our goals and user needs.
• Utilising data-driven insights: Drive audience engagement and continuous improvement through content that is informed and optimised by audience insights, data analytics tools and SEO best practices. 
• Driving content quality: Ensure all content is clear, concise, accessible, and user-centred, adhering to plain language guidelines and tone of voice.
• Collaborating cross-functionally: Work closely with a cross-functional team to build well-crafted UX and content experiences.
• Ensuring content accountability: Prioritise SEO and intentional syndication of content across touch points to ensure visibility, ranking and ultimately the attraction of meaningful and engaged visitors.
• Aligning communications: Create a bridge between brand/marketing and content experience by facilitating the creation and implementation of aligned communications frameworks.
• Leading and mentoring: Lead a team of content creators and strategists, fostering a collaborative environment that encourages creativity and professional growth.

If you’re ready to make an impact, here’s what we’re looking for

• Demonstrated understanding and expertise in content creation, strategy, and management.
• Demonstrated expertise in SEO best practices and content optimisation, with a track record of improving search rankings and driving organic traffic growth.
• Strong facilitation and cross-functional collaboration skills: experience integrating content design strategy with marketing, digital product and UX teams to ensure seamless user experiences and consistent brand messaging.
• Experience managing and leading teams, including resource allocation and balancing budgets.
• An ability to think creatively through complex problems and discover the best path.
• Strong ownership of problems and a consultative approach to business partnering.
• A natural collaborator who fosters positive relationships with key stakeholders and cross-functional teams to influence business outcomes.
• An ability to adapt quickly and manage an environment of rapid change.
• An ability to be resilient, flexible and comfortable when working with ambiguity.

What do we offer? 

• Not-for-profit salary packaging benefits, including novated leasing.
• Competitive market salary along with annual individual and company incentives.
• Discounted gym memberships and health insurance.
• Learning and training opportunities.
• Subsidised study opportunities.
• Paid subscription to Calm as part of our commitment to health and wellbeing.
• Inclusive leave policy to swap and recognise significant events that fall outside of our public holidays.
• Workation leave – work remotely anywhere for 10 days of the year   

OUA is committed to fostering an inclusive and diverse workplace, reflecting the diversity of the marketplace we serve. We encourage candidates from all backgrounds to apply, even if they don't meet all the requirements listed. We value unique perspectives and experiences that can contribute to our mission of helping students transform their lives.

We are seeking a dynamic and experienced Lifecycle Marketing Manager to lead the design, delivery, and optimisation of lifecycle programs within the acquisition phase of the learner lifecycle. This role will be pivotal in driving our CRM segmentation, email, and SMS strategies while collaborating with the broader business for omni-channel segmentation, advertising, web, and advisory. 

Here’s a glimpse into your day to day

• Develop and optimise the acquisition lifecycle marketing strategy to attract, nurture, and convert future learners.

• Manage contact and segmentation strategy, ensuring compelling messages reach the right audience at the right time.

• Collaborate with the wider business on cross-channel journey alignment to deliver a consistent experience across all touchpoints.

• Oversee the content strategy for nurture programs, craft compelling email and SMS copy.

• Manage, update and craft targeted email marketing templates for nurture, triggered emails and in support of Advisory.

• Optimise lifecycle through automation, segmentation, and personalisation.

• Evaluate campaign and program performance, embrace experimentation, and provide regular performance reports.

• Ensure adherence to privacy regulations and marketing legislation, safeguarding brand reputation. 

If you’re ready to make an impact, here’s what we’re looking for

• A strong track record in lifecycle marketing or marketing automation.
• Proven experience in building and executing complex journeys that encompass multiple channels.
• Hands-on experience with enterprise-level marketing automation platforms such as Salesforce Marketing Cloud, Marketo, Adobe Campaign, or Braze.
• Skilled at developing emotionally personalised campaigns and driving conversion across various touchpoints.
• Technical proficiency in all aspects of campaign creation and management, with the ability to troubleshoot HTML problems or data issues.
• Familiarity with SQL for troubleshooting and data management.
• Deep understanding of CRM (data fields/structures) and their application within lifecycle marketing.
• Strong attention to detail and a passion for creating great user experiences.
• Curious mindset and a problem-solving attitude.
• Ability to adapt and thrive in an evolving environment.
• Ability to collaborate and influence people across the business.
• Able to work productively in a fast-paced and agile environment. 

What do we offer?

• Not-for-profit salary packaging benefits, including novated leasing.
• Competitive market salary along with annual individual and company incentives.
• Discounted gym memberships and health insurance.
• Learning and training opportunities.
• Subsidised study opportunities.
• Paid subscription to Calm as part of our commitment to health and wellbeing.
• Inclusive leave policy to swap and recognise significant events that fall outside of our public holidays.
• Workation leave – work remotely anywhere for 10 days of the year    

OUA is committed to fostering an inclusive and diverse workplace, reflecting the diversity of the marketplace we serve. We encourage candidates from all backgrounds to apply, even if they don't meet all the requirements listed. We value unique perspectives and experiences that can contribute to our mission of helping students transform their lives.

We're seeking a Staff Engineer to join us on maximum term contract until end of 2025 to provide technical leadership in a team as they delivery new features for customers and tackle large technical initiatives.

In this role, you'll design, implement, and maintain OUA's web-based systems within a collaborative team environment. You'll work with the product development team to understand requirements and develop customer-centred solutions, ensuring alignment with OUA's technical vision.

You'll also contribute to the implementation of solutions using various programming languages, databases, and cloud technologies. We encourage a highly collaborative team environment, where you'll provide feedback and mentor junior developers.

Check out our Engineering blog for more insights about our journey and progress to date.

Here's a glimpse into your day-to-day:

• Involved in designing, coding, testing and deploying software – You’ll be engaged in every aspect of software product development from inception to deployment.
• Helping to lead on complex features – At times you’ll be expected to take the lead on complex product features that might involve collaboration across several teams.
• Supporting production systems and maintaining existing products – As a member of the team you’ll have joint ownership of the support and maintenance of production systems.
• Mentoring others – You’ll be involved in mentoring and coaching other members of the engineering trade.
• Promoting and embedding mature software engineering – You’ll take active ownership of advancing software product engineering at OUA.

If you're ready to make an impact, here's what we're looking for:

• Advanced experience in software development using JavaScript (React.JS, Node.JS, TypeScript), C# or similar.
• Advanced experience in web architecture patterns and conventions, for example micro services, API design, contract testing, containerisation, test automation and serverless architecture. (GraphQL, REST, Asynchronous Events)
• Advanced experience in modern software development techniques such as test-driven development, refactoring, deployment automation and CI/CD.
• Experience with cloud computing services (AWS) and associated technologies
• Creative thinker, able to think creatively through complex problems and discover the best path
• Strong ownership of problems and consultative approach to business partnering
• Able to adapt quickly and manage an environment of rapid change.
• Resilient, flexible and comfortable working with ambiguity.

What do we offer?

• Not-for-profit salary packaging benefits, including novated leasing  
• Discounted gym memberships and health insurance
• Learning and training opportunities
• Subsidised study opportunities
• Paid subscription to Calm as part of our commitment to health and wellbeing
• Inclusive leave policy to swap and recognise significant events that fall outside of our public holidays
• Workation leave – work remotely anywhere for 10 days of the year

OUA is committed to fostering an inclusive and diverse workplace, reflecting the diversity of the marketplace we serve. We encourage candidates from all backgrounds to apply, even if they don't meet all the requirements listed. We value unique perspectives and experiences that can contribute to our mission of helping students transform their lives. 

Are you passionate about education and inspired by the idea of helping people to better their lives? We’re looking for a dynamic and experienced Senior Performance Marketing Specialist to manage all aspects of paid media campaigns.

As a Senior Performance Marketing Specialist, you will offer thought leadership and implement innovative strategies to help OUA expand across new and existing digital channels. You will leverage performance marketing automation tools and reporting systems, focusing on detailed optimisation, integrating these campaigns into the broader strategy, and managing paid media budgets effectively.

Here’s a glimpse into your day-to-day

• Drive growth and acquisition by generating new site visitors and increasing high quality leads through targeted paid media strategies.
• Collaborate with a peer to manage activation campaigns across Search, Social, Display, and Video channels, ensuring effective budget management to meet performance targets.
• Support end-to-end paid media campaign management including planning, execution, measurement, and optimisation based on key performance metrics such as cost per, conversion rate and ROAS.
• Develop and test campaign hypotheses, forecast results, and conduct post-campaign analysis to provide actionable insights and strategic recommendations.
• Use data insights to enhance paid media performance with a focus on improving the customer experience and achieving growth objectives.
• Optimise the technical aspects of OUA’s paid media efforts, including managing and troubleshooting tagging and measurement systems for accurate data collection and reporting.
• Collaborate with marketing, product, and engineering teams to develop and implement technical solutions that align with performance marketing goals and drive business success.

If you’re ready to make an impact, here’s what we’re looking for

• A track record in performance marketing, with expertise in both strategic planning and hands-on execution of paid media campaigns.
• Proficiency with Google Ads, Google Analytics 4, and biddable automation and performance platforms.
• A results-driven mindset with a focus on achieving goals and a proactive approach to continuous improvement and innovation.
• Strong problem-solving skills with the ability to effectively identify and resolve technical issues.
• Technical proficiency in tag management systems and digital analytics tools, specifically Tealium & GA4.
• Ability to simplify technical concepts and marketing terminology for non-technical stakeholders.
• Ability to succeed both autonomously and as part of a cohesive team; and
• Comfortable working in a fast paced, ever-evolving environment, with the ability to navigate ambiguity in performance marketing contexts.

What do we offer? 

• Not-for-profit salary packaging benefits, including novated leasing.
• Competitive market salary along with annual individual and company incentives.
• Discounted gym memberships and health insurance.
• Learning and training opportunities.
• Subsidised study opportunities.
• Paid subscription to Calm as part of our commitment to health and wellbeing.
• Inclusive leave policy to swap and recognise significant events that fall outside of our public holidays.
• Workation leave – work remotely anywhere for 10 days of the year   

OUA is committed to fostering an inclusive and diverse workplace, reflecting the diversity of the marketplace we serve. We encourage candidates from all backgrounds to apply, even if they don't meet all the requirements listed. We value unique perspectives and experiences that can contribute to our mission of helping students transform their lives.

We collaborate with various teams throughout the student journey, collecting, connecting, and analysing performance data, voice of customer and external datasets. Our primary goal is to provide reliable, actionable, and timely insights to enhance the student experience and outcomes.

As a Customer Insights Lead, you will play a pivotal role in shaping a category leadership approach across the organisation. You will connect marketplace and category insights to identify opportunities, building organisational momentum to deliver better experiences for our students and unlock value for our marketplace partners.

Here's a glimpse of what a typical day might entail

Learner demand and competitor analysis

• Stay informed about current and future trends in learner demand.
• Conduct market research and category analysis, considering economic, sector, technology, and social trends that could impact learner demand.
• Utilise these insights to support business and partner understanding of market, category, learner, and marketplace service performance.

Marketplace listings performance analysis

• Develop and maintain an analytical method for comparing listings and partner performance across various metrics, including impressions, views, prospects, enrolments, and revenue.
• Implement appropriate segmentation for category and subcategory benchmarking.

Category expertise

• Become an education category expert by staying up-to-date with sector trends, learner behaviour, and market dynamics. 

Identify and communicate opportunities.

• Identify future growth opportunities and formulate appropriate recommendations.
• Conduct in-depth analysis of category and listings data and generate actionable insights.
• Collaborate with cross-functional teams to align category strategies with overall business objectives.
• Develop and facilitate a framework and practices for teams to ensure that insights are accessible to all stakeholders who would benefit from them.

Maintain and extend research and data sources.

• Seek, collect, and connect new data sources to expand our knowledge of category and learner demand.
• Conduct new and recurring research to support learner demand insights.
• Enhance and automate the collection, maintenance, and publication of higher education market data.

Here are some ways you will bring your best to this role 

• Demonstrate proven experience in category strategy development and insights.
• Utilise a range of quantitative, qualitative, and analytical methodologies to generate actionable insights.
• Possess relevant education in Market Research, Economics, Data Insights, or Statistics.
• Have experience in consultations and presenting to a diverse range of stakeholders.
• Be well-versed in innovative research techniques or research methods.
• Take on a facilitation/partnership role to enhance awareness, consistency, and quality.
• Define and manage organisational frameworks and approaches.
• Think with a business-centric mindset and creatively address problems to deliver solutions.
• Exhibit strong ownership of problems and adopt a consultative approach to business partnering.

What do we offer? 

• Not-for-profit salary packaging benefits, including novated leasing 
• Competitive market salary complemented with annual individual and company incentives 
• Discounted gym memberships and health insurance
• Opportunities for continuous learning and training
• Subsidised study opportunities 
• A paid subscription to Calm as part of our commitment to health and wellbeing 
• An inclusive leave policy that recognises significant events outside of public holidays 
• Workation leave – work remotely anywhere for 10 days of the year 

OUA is committed to fostering an inclusive and diverse workplace that mirrors the diversity of the marketplace we serve. We encourage candidates from all backgrounds to apply, even if they do not meet all the listed requirements. We value unique perspectives and experiences that can contribute to our mission of helping students transform their lives.

We are thrilled to present an exciting opportunity for a Team Leader to play a key role in managing the daily functions of our Student Recruitment department. This role is integral in guiding and aiding a team of Student Advisors to reach sales goals, cultivate customer relationships, and provide exceptional customer experiences. This position requires a blend of leadership, sales acumen, and efficient communication to steer the team towards success.

What you’ll be doing

Team Leadership:

• Offer guidance, mentorship, and assistance to a team of Student Advisors.
• Set clear performance standards and goals for team members.
• Organise regular individual meetings and performance appraisals to give feedback and promote professional development.

Performance Monitoring and Management:

• Track team performance indicators, including call numbers, response rates, quality scores, and customer satisfaction ratings.
• Pinpoint areas for enhancement and carry out corrective measures to ensure performance targets are achieved.

Process Improvement:

• Work together with the leadership team to improve existing processes and workflows.
• Suggest and apply process enhancements to boost efficiency and effectiveness in service delivery.

Training and Development:

• Join forces with Capability Coaches to organise and conduct training programs for new recruits and ongoing skill enhancement for existing team members.
• Confirm team members are current with product knowledge, company policies, and customer service best practices.

Customer Escalations:

• Manage escalated customer issues that need further attention or resolution beyond the abilities of our Advisors.
• Identify fitting solutions to customer issues while maintaining a customer-centric approach.

Reporting and Documentation:

• Generate and present regular reports on team performance, emphasising achievements, challenges, and opportunities for improvement.
• Keep precise and current records of customer interactions and issue resolutions.

Team Motivation and Engagement:

• Nurture a positive and cooperative team environment that promotes open dialogue, innovation, and continuous improvement.
• Acknowledge and reward team members' accomplishments and contributions.

Quality Assurance:

• Perform quality audits on customer interactions to ensure compliance with company standards and guidelines.
• Give constructive feedback to team members to improve their performance and uphold service quality.

If you're ready to make an impact, here's what we're looking for:

• A solid commitment to fostering high-performing and engaging teams.
• Proven ability to guide a diverse team with a special emphasis on coaching and mentoring.
• Outstanding communication skills, validated by a history of creating and maintaining relationships.
• A consistent commitment to ongoing learning and enhancement.
• Remarkable organisational skills and proficient problem-solving capabilities.
• Skilled in stakeholder engagement and collaboration.
• Advanced analytical skills for understanding and interpreting data and reports.

What do we offer?

• Not-for-profit salary packaging benefits, including novated leasing  
• Competitive market salary along with annual individual and company incentives
• Discounted gym memberships and health insurance
• Learning and training opportunities
• Subsidised study opportunities
• Paid subscription to Calm as part of our commitment to health and wellbeing
• Inclusive leave policy to swap and recognise significant events that fall outside of our public holidays
• Workation leave – work remotely anywhere for 10 days of the year  

OUA is committed to fostering an inclusive and diverse workplace, reflecting the diversity of the marketplace we serve. We encourage candidates from all backgrounds to apply, even if they don't meet all the requirements listed. We value unique perspectives and experiences that can contribute to our mission of helping students transform their lives.  

We are currently seeking a skilled Full Stack Developer to join our team. In this role, you will be responsible for designing, implementing, and maintaining OUA's web-based systems. You will work collaboratively in a cross-functional product development team, understanding requirements and developing solutions that meet the needs of our customers.

Check out our Engineering blog for more insights about our journey and progress to date.

Here’s what a normal day might look like for you

• Collaborate with members of the product development team to understand requirements and translate them into technical solutions
• Design, develop, test, and deploy web-based systems using JavaScript, HTML, CSS, Node.js, and React
• Apply web architecture patterns and conventions such as microservices, API design, contract testing, containerisation, test automation, and serverless architecture
• Utilise modern software development techniques, including test-driven development, refactoring, deployment automation, DevOps, and CI/CD
• Familiarity with cloud computing services (AWS) including Lambda, SQS/SNS, S3, and DynamoDB
• Contribute to open-source projects and continuously improve your technical skills
• Share knowledge and present on topics of interest to the team