Total 14 job vacancies by Montu

The Payroll Specialist is responsible for ensuring the timely and accurate processing of the Weekly, Fortnightly and Monthly pay runs. You will also responsible for ensuring the accuracy and integrity of the payroll system data in accordance with applicable Federal and State legislation as well as Montu Internal Controls.

Key Responsibilities

• Payroll Processing:
  • Accurately process and reconcile employee timesheets and salaries in line with Montu’s contractual obligations and employment legislation.
  • Calculate and process adjustments, including salary increases, bonuses and other compensation components in line with Montu contractual obligations.
  • Calculate and process termination payments within legislative deadlines.
  • Calculate and process expense reimbursements approved through expense system in line with Montu policies.
  • Accurately process third party and legislative deductions and payments in line with Montu legislative obligations.
  • Ensure accurate accruals of leave entitlements, superannuation and other employee benefits in the payroll system.
• Payroll Queries:
  • Address all general payroll queries from employees, providing general guidance on pay interpretation and Montu policy.
  • Resolve payroll-related issues promptly and efficiently or escalate to management where appropriate.
• Records and Systems Maintenance:
  • Maintain accurate employee data within the payroll system assuring alignment with the HRIS system by regularly auditing the interface and fixing errors.
  • Maintain accurate record keeping of all payroll related correspondence and supporting documentation in line with Montu internal controls.
  • Assist in any system maintenance upgrades, testing or implementations.

Montu is seeking a dynamic and results-driven Business Development Manager to join our team. In this hybrid role, you will drive growth by acquiring new business while nurturing existing pharmacy partnerships. Your primary focus will be to increase order volume in your territory and ensure exceptional service. (Please note - You will be required to travel 3-4 days on the road for face-to-face appointments).

Primary responsibilities include:

Driving Order Volume Growth: 

• Increase order volume within the designated territory by establishing strong relationships with existing pharmacy partners and achieving monthly targets. 
• Acquire new pharmacy partners to the Leafio platform, converting leads into valuable partnerships. 

Relationship Building:   

• Cultivate and maintain trusting relationships between Montu and pharmacy partners, acting as their dedicated point of contact. 
• Address partner issues promptly to maintain positive relationships and ensure resolutions are achieved.                                                                       

Strategic Initiatives: 

• Collaborate with the marketing team to identify and develop new value-added initiatives that enhance the partnership experience. 
• Engage in strategic planning to improve pharmacy results and drive mutual success. Prepare and deliver regular reports on account progress, goals, and initiatives for internal teams, stakeholders, and potential use in case studies or training sessions. 

Partnership Expansion: 

• Proactively expand existing partner relationships through upselling and cross-selling opportunities. 
• Identify, nurture, and convert new pharmacy partners, leveraging industry knowledge and networks to expand Montu's presence. 

Montu is seeking a Platform Engineer to join our Developer Experience team and play a pivotal role in shaping our Internal Developer Platform.

Within the Developer Experience team your mission will be to investigate, understand and improve the processes the engineering department uses to do what they do best - solve problems and ship value quickly.

You will discover opportunities and solve problems that uplift the developer experience and be a multiplier for all of your peers, enabling the business to continue to scale to serve more patients.

As we evolve to embrace modern programming practices, our focus remains on elevating the developer experience and refining tooling for high-performing teams.

Enjoy the freedom to tackle core platform objectives, implementing optimal solutions and experiencing rapid growth firsthand.

Montu are seeking a dedicated and experienced Warehouse Operator who is ready to hit the ground running. Our dynamic environment requires individuals who thrive in a fast-paced setting to ensure our operations run seamlessly.
In this role, you will be integral to our warehouse operations, handling everything from receiving to dispatch and inventory management.
Key Responsibilities:

• Process orders promptly and accurately.
• Receive and organise stock to ensure effective inventory management.
• Pick, pack, and dispatch orders for national clients.
• Adhere to standard operating procedures to maintain efficiency and accuracy.
• Contribute to stock control, ordering, and general warehouse tasks as needed.
• Load and unload trucks while maintaining warehouse cleanliness and organisation.
• Handle necessary paperwork and adhere to Occupational Health and Safety (OHS) guidelines.
• Adapt to changing priorities in a high-paced environment.
   

By joining our Patient Care Team as a full-time remote Registered Nurse (RN) you can bring your dynamic and friendly approach to healthcare. We're looking for individuals with a strong background working within clinical nursing with mental health experience a strong advantage, as well as a keen eye for detail, exceptional communication skills, and a strong technological aptitude.

The role requires a commitment to a structured 5-day workweek, 9am-5pm AEDT, within a 6-day roster, Monday-Saturday. Please note there is no flexibility with this roster.  If you're dedicated to providing quality care from the comfort of your own home, we want to hear from you. (Please note part-time hours and variations to the above roster are not available)

Key Responsibilities: 

• Guide patients through their medicinal cannabis journey, supporting both current and prospective individuals.
• Act as a vital link between patients and doctors, handling inquiries and escalating issues as needed.
• Explain access pathways, navigating TGA and Special Access Scheme processes.
• Conduct structured patient pre-assessments via telehealth, ensuring a thorough understanding of their needs.
• Discuss patient conditions and collaboratively establish treatment goals for a tailored approach.
• Clearly explain the intricacies of medicinal cannabis treatments in a patient-friendly manner.
• Simplify complex information to make it easily understandable for patients.
• Maintain meticulous medical records with accuracy and timeliness.
• Oversee pathology requests and results to ensure efficiency and accuracy.
• Manage general administrative clinic tasks as required, contributing to overall operational smoothness.

The Accounts Receivable Officer ensures the accurate and timely tracking of revenue, receipt of payments, and recording of financial transactions related to goods and services. This position is responsible for maintaining the billing system, generating invoices, reconciling accounts, and providing support to customers regarding their queries and documentation needs.

Key Responsibilities:

• Billing System Management
  • Maintain and update the billing system, ensuring accurate and up-to-date information
  • Sync data with accounting software to facilitate seamless financial transactions
• Invoicing and Documentation
  • Generate invoices, credit notes, and account statements in a timely manner
  • Verify and accurately post all payments to the corresponding invoices
  • Provide customers with any necessary support documents and address their queries
• Reconciliation and Month end reporting
  • Maintain accounts receivable records to ensure ageing is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
  • Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
  • Monitor and collect accounts receivable by contacting clients via telephone and email
  • Prepare analytical and ratio analyses relevant to A/R, so management can gain a better understanding of how collection efforts are progressing
  • Support other accounting and finance team members
  • Provide support for the month-end process, ensuring all tasks are completed accurately and on time.
• Responsibilities 
  • Support the company in optimising our financial transactions and systems by performing reconciliation of payments and customer accounts
  • Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates
  • Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts
  • Assist in streamlining the accounts receivable process by identifying areas for performance improvement
  • Exercise integrity and confidentiality in financial reporting, and comply with national and local financial requirements

The Workforce Specialist at Alternaleaf will manage the contractual obligations of our team of 100 independent contractor doctors. This role involves enforcing performance standards, ensuring availability, maintaining contract inputs to guarantee clear Service Level Agreements (SLAs) and adherence to standards, and working with People and Clinical Support teams on performance management of doctors. You will work both individually with doctors and collectively, with a team of specialists to build a best-in-class cohort management system. 

Key Responsibilities:

• Contract Management:
  • Oversee and manage the contractual obligations of independent contractor doctors
  • Ensure all contracts are up-to-date, compliant with regulations, and accurately reflect the terms of service
  • Maintain clear and concise records of all contractual agreements and modifications
• Performance Standards:
  • Enforce performance standards and availability requirements as per the contracts
  • Develop and implement mechanisms to monitor and evaluate doctor performance against SLAs
  • Identify and address any non-compliance or performance issues promptly
• Operational Stream Responsibilities:
  • Work within the wider doctor team to support operational efficiency and effectiveness
  • Manage all non-clinical responsibilities related to the independent contractor doctors
  • Collaborate with other operational teams to ensure seamless integration of services
• Workforce Management:
  • Build and maintain a best-in-class contingent workforce management solution
  • Develop clear dashboards for monitoring doctor performance and availability
  • Find innovative ways to surface performance data to doctors for self-regulation and improvement
• Data and Reporting:
  • Develop and maintain dashboards to monitor and report on key performance indicators (KPIs)
  • Provide regular reports to the Head of Doctors and other relevant stakeholders
  • Use data insights to drive improvements in performance and adherence to SLAs
• Collaboration and Communication:
  • Work closely with the Head of Doctors and other team members to ensure alignment of goals and objectives
  • Communicate effectively with independent contractor doctors to clarify expectations and provide feedback
  • Foster a collaborative and supportive environment within the doctor team
• People and Clinical Support Coordination:
  • Work with the People team and Clinical Support teams to terminate and offboard doctors who are not meeting performance standards
  • Ensure a smooth transition and maintain clear communication during the offboarding process
• Team Collaboration:
  • Be part of a team of contract administrators working collectively to build a best-in-class cohort management system
  • Collaborate with fellow contract administrators to share best practices and standardise processes
  • Contribute to team meetings and strategy sessions to enhance overall contract administration and doctor management
• Continuous Improvement:
  • Stay abreast of industry best practices in contract administration and workforce management
  • Identify opportunities for process improvements and implement solutions to enhance efficiency and effectiveness
  • Encourage a culture of continuous improvement and professional development

Montu is seeking a dedicated Patient Experience Team Lead to oversee our team of Patient Experience Specialists. This role is crucial to ensuring our team operates at peak effectiveness and efficiency. Responsibilities include team leadership, hiring, training, scheduling, and overall performance management.

Responsibilities include: 

• Provide support by assisting with questions, navigating the team through difficult calls and effectively handling issues, including defusing tensions with angry customers and managing escalations.
• Host individual and team meetings, fostering a collaborative environment to discuss progress, challenges, and strategies for improvement
• Daily stand-ups to engage the team and fostering a cohesive team culture
• Monitor staff members' performance against service level expectations, taking corrective action as necessary
• Prepare reports and analyze data to enhance processes, allocate resources effectively, and maximize efficiency and customer satisfaction.
• Lead the training and onboarding process for new members ensuring a smooth integration into the team
• Listen to individual calls to ensure quality and efficiency in patient contacts, providing valuable insights and feedback for continuous improvement.

This role will commence on 2 September 2024. You will be required to work between 9am - 5pm, Monday - Friday AEST.

Our Engineering team has grown from 6 to over 100 in just 12 months, and we're continuing to scale. We've moved beyond the start-up phase and are seeking experienced Engineers to help us reach the next level. Our mission is to facilitate efficient patient access to life-changing medication and set new standards in cannabis care.

We’re currently working on several exciting projects:

• Implementing event-driven architecture via Kafka for a large re-architecture initiative.
• Transitioning to commoditized software solutions to enhance user experiences.
• Leveraging omni-channel inputs to improve service times for our patients.
• Conducting a comprehensive cloud re-architecture focusing on security and developer experience.
• Strategically rebuilding core applications to deliver best-in-class experiences.

The Tech Stack:

• TypeScript
• Node.js (NestJS framework)
• React
• PostgreSQL/MySQL/DynamoDB for persistence
• A combination of ECS Fargate and Lambda for compute

The People Experience Coordinator plays a pivotal role in ensuring a seamless and positive pre-boarding and onboarding experience for all new hires, while also supporting various people experience processes throughout the employee lifecycle. This position is responsible for coordinating pre-boarding activities, supporting the onboarding process, and providing ongoing support to both new hires and team leaders to enhance the employee experience and facilitate effective communication.

Key Responsibilities:

• Pre-boarding and Onboarding Coordination 

  • Coordinate the transition from candidate to new hire from the Applicant Tracking System (ATS) to the Human Resources Information System (HRIS)
  • Ensure all necessary tasks associated with the onboarding process are completed and overseen
  • Coordinate with other stakeholders such as the IT department to ensure that all necessary technology, equipment, and access permissions are prepared for new hires prior to their start date.
  • Communicate new hire information and technology requirements to IT in a timely manner, facilitating a smooth setup process.
  • Collaborate with IT, People Operations, Talent Acquisition and other Teams to develop and maintain onboarding resources to support new hires

• Pre-boarding Communications:

  • Assist with communications to new hires prior to their start date, providing them with essential information and resources. 
  • Act as a liaison between new hires and other stakeholders (Managers, Department Heads, IT etc) to facilitate a positive and efficient onboarding experience, ensuring that any needs or challenges are addressed promptly.
  • Personalise welcome messages and communications for new hires and their teams
  • Maintain ongoing and active communication with candidates throughout the pre-boarding and onboarding phase, keeping them informed and engaged.

• Induction Coordination and Facilitation 

  • Facilitate weekly team inductions for new employees, guiding them through organisational policies, culture, and expectations ahead of further company modules 
  • Coordinate the scheduling of the People Team induction session, ensuring it aligns with new employees' onboarding timelines.
  • Foster discussion and interaction among new hires, encouraging questions and feedback to facilitate understanding and engagement
  • Oversee the Seedlings Slack channel dedicated to new starters, fostering a supportive and inclusive environment for them to connect and engage with their peers

• People Check-ins

  • Conduct regular check-ins with new hires at key intervals (1 week, 1 month, and 6 months) to gather feedback, address concerns, and provide necessary support.
  • Collect feedback from new hires regarding the induction experience, identifying areas for improvement and future enhancements
  • Review data from our continuous listening platforms and other sources 

• Event Coordination & Travel Management

  • Coordinate company offsites and travel, ensuring all logistical aspects are handled efficiently.
  • Administer the company's travel platforms, ensuring they are used effectively.
  • Support the development of offsite agendas, ensuring all activities and sessions are well-organised and engaging.
  • Support the planning and execution of company events, such as end-of-year functions, to foster team cohesion and celebration.
  • Work closely with external vendors and service providers to arrange travel accommodations and event logistics.

We’re seeking an experienced Senior Software Development Engineer to contribute to our innovative and technically focused cannabis ecosystem. We facilitate efficient patient access to life-changing medication, setting new standards in cannabis care.

What you will get to do:

• Play a pivotal role in implementing software components, replatforming work, and global expansion.
• Balanced exposure: engaging with both legacy systems and fresh Greenfield projects
• Thrive on solving complex technical challenges across multiple fields, and troubleshooting software defects
• Work closely with delivery managers, designers, and fellow engineers to bring projects to fruition.
• Maintain comprehensive documentation for code, architecture, and project-related information.
• Influence the process, tools, and systems - your justified suggestions drive implementation
• Actively seek opportunities for professional growth and learning new skills to enhance software development prowess

The Accounts Payable Officer is responsible for efficiently managing the processing of payments and financial transactions related to suppliers, ensuring timely and accurate disbursement of funds. The role involves various tasks including invoice verification, coding, payment processing, reconciliation, and maintaining effective communication with vendors and internal stakeholders.

Key Responsibilities:

• Invoice Processing
  • Check the accuracy of invoices received from suppliers.
  • Input and code invoices to the appropriate cost centres.
  • Process invoices efficiently and accurately.
• Purchase Order Matching
  • Match invoices with corresponding purchase orders, if applicable.
• Payment Approval Workflow
  • Send invoices to the relevant Manager for payment approval.
  • Schedule pay runs based on standard company payment terms.
• Vendor Database Management:
  • Update and maintain the vendor database in a timely manner, ensuring accurate and up-to-date information.
• Reconciliations
  • Perform reconciliations, including supplier statement reconciliations and credit card reconciliations.
  • Support month-end processes by providing necessary documentation for journal entries.
• Reporting
  • Generate reports on accounts, Payables and other ad hoc reporting as required.
  • Analyse and present financial data to support decision-making processes.

Montu is seeking a dynamic and results-driven Key Account Manager to join our team. In this hybrid role, you will drive growth by acquiring new business while nurturing existing pharmacy partnerships. Your primary focus will be to increase order volume in your territory and ensure exceptional service to our partners.

Driving Growth:

• Drive order volume growth within your designated territory by fostering strong relationships with existing pharmacy partners and meeting monthly targets.
• Actively seek out and onboard new pharmacy partners to the Leafio platform, converting leads into valued partnerships.

Relationship Building:

• Cultivate and maintain a solid and trusting relationship between Montu and our pharmacy partners, serving as their dedicated point of contact.
• Address partner issues and complaints promptly, ensuring resolutions are achieved to maintain positive relationships.

Strategic Initiatives:

• Collaborate with the marketing team to identify and develop new value-added initiatives that enhance the partnership experience for our pharmacy partners.
• Engage in strategic planning to improve pharmacy results and drive mutual success.

Data Analysis and Reporting:

• Generate detailed forecasts and present them to internal stakeholders to inform strategic decision-making.
• Prepare and deliver regular reports on account progress, goals, and quarterly initiatives to share with internal teams, stakeholders, and for potential use in case studies or training sessions.

Partnership Expansion:

• Proactively expand existing partner relationships through upselling and cross-selling opportunities.
• Identify, nurture, and convert new pharmacy partners, leveraging your industry knowledge and network to expand Montu's footprint.

As an Alternaleaf prescriber, you can flexibly provide the hours that best suit you and conduct patient consults from the comfort of your home. You are supported by a patient care team of nurses who takes care of your admin and you receive access to dedicated purpose-built systems to increase your efficiency, so you can focus on providing the best care and patient outcomes. Learn more here.

• Conducting consultations via telehealth, across patients with chronic pain, anxiety, insomnia and other TGA approved conditions
• Prescribing and managing plant medicine treatments plans
• Maintaining clear clinical documentation within patient medical records
• Build positive rapport and a judgment-free environment in a telehealth context
• Eagerness to learn new skills and to immerse yourself in the plant medicine  space

These are fully remote roles that can be based anywhere within Australia, offered on an Independent Contractor (ABN) basis.