Total 89 Full-time customer service manager job vacancies in Australia

• Excellent Career Opportunity, Global Company, Extensive Growth Aspirations 
• Utilise Your Exceptional Customer Service Skills at The Milton Brisbane 
• Hourly Rates: Monday - Friday: $25.80 p/h, Saturday: $31.23 p/h, Sunday: $37.47 p/h

The Milton Brisbane are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

• Excellent Career Opportunity, Global Company, Extensive Growth Aspirations 
• Utilise Your Exceptional Customer Service Skills at Oaks Sydney Hyde Park Suites
• Hourly Rates: Monday - Friday: $25.80 p/h, Saturday: $31.23 p/h, Sunday: $37.47 p/h

Oaks Sydney Hyde Park Suites are looking for a full-time or part time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

We are currently seeking an experienced, self-motivated and reliable Maintenance Manager to join our team at Oaks Boome Hotel.

This position will be responsible for overseeing all Maintenance & Facilities requirements for both properties. 

Key Responsibilities Include:

• Implement and drive the preventative maintenance program.
• Perform the role in a hands-on manner by undertaking any repairs and maintenance as required.
• Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works.
• Ensure WHS best practice at all times.
• Stock control, supplier management.
• Quoting, scheduling and managing of Capex Requests
• Assisting Hotel Manager with recruitment for the Maintenance department

Expected hours: 38 hours per week

Location: 99 Robinson St, Broome WA 6725

Annual salary range: $70000-$75000

Approved sponsor: Oaks Hotels & Resorts Suites

• 50% off Team Member Discounts on Accommodation 
• Stunning Resort Location in The Hunter Valley 
• Take a Step Up in Your Management Career 

Oaks Cypress Lakes Resort are currently seeking an experienced and dedicated Housekeeping Manager.  

Job Responsibilities:

• Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas);
• Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
• Lead housekeeping team to provide an excellent cleaning service;
• Oversee daily on the job training for all cleaning employees;
• Maintain accurate financial, maintenance and inventory records.
• Lead the recrutiment process for your team 

We currently have a rare and exciting career opportunity for a professional and experienced Property Manager to join our supportive and collaborative MINT Residential team. We have several exciting projects in 2025 and beyond and are looking for a driven professional to join our supportive team on a full time basis.

Nestled in the heart of the Sydney CBD on Pyrmont Street, we are committed to fostering growth, driving innovation and prioritising your continuous professional development.

Key Responsibilities include: 

• Manage and maintain a portfolio of Oaks Hotels apartments
• Manage incoming rental enquiries, always providing exceptional customer service
• Conduct open, routine, entry and exit inspections as required
• Communicate effectively with tenants
• Draft and support in the administration of leasing and property handovers
• Address maintenance issues and liaise with tradespeople
• Utilise the console cloud program for effective property management
• Preform additional tasks as instructed by the National Senior Property Manager. 

Minor Hotels is excited to announce a newly created opportunity for a Senior Central Systems Manager to join our dynamic IT team in Maroochydore. This pivotal role offers the chance to make a significant impact by driving efficient process management, identifying opportunities for improvement, and ensuring the prompt resolution of challenges across key projects undertaken by Minor Hotels ANZ.

This position is perfect for a proactive professional looking to shape and enhance systems that support our operations on a national scale, all while contributing to the growth and success of a global leader in the hospitality industry.

Key Responsibilities Include:

• Advise in the configuration and optimisation of Oracle OPERA Cloud, Oracle OPERA Reservation System (ORS/OCIS), and Opera Web Service (OWS).
• Ensure seamless integration of Property Management Systems with commercial and operational processes.
• Identify and implement opportunities to improve existing processes, driving efficiency and innovation across IT and operational workflows.
• Leverage data insights to recommend enhancements to support strategic objectives.
• Collaborate with directors, executives, and managers to understand business needs and deliver system solutions aligned with organisational goals.
• Apply in-depth knowledge of Hotel Operations and the Management Letting Rights business in Australia to align systems with operational requirements.
• Manage IT-related projects to completion, meeting scope, time, and quality benchmarks.
• Stay updated on global distribution systems and commercial processes, ensuring alignment with international best practices.

Approved Sponsor: Oaks Hotels & Resorts Suites

Salary: $90,000 - $100,000 (excluding superannuation)

Expected hours: 38 hours per week

Location: Minor Hotels Corporate Office. Level 6, 26 Duporth Ave, Maroochydore QLD 4558

• Join a Great Team 
• Grow your career with an International company 
• Work in the beautiful Hunter Valley

Join Oaks Cypress Lakes Resort as a Assistant Food and Beverage Manager. This is your opportunity to supervise the day to day operation of a successful Restaurant, working within a experienced and professional Food & Beverage Department. 

This position will be working primarily within our Oak & Vine Restaurant, with an additional opportunity to work in either our Bistro or Conferencing. This is the perfect opportunity for a experienced restaurant supervisor step up and grow their career with Minor Hotels. 

• Join a Great Team 
• $25.80 p/h
• Great Team Member Discounts on Offer 

Oaks Brisbane Mews Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

• Join a Great Team 
• $25.80 p/h
• Great Team Member Discounts on Offer 

Oaks Brisbane on Charlotte Suites are looking for a Guest Service Agent who is passionate about providing excellent customer service to join the team. Work on a Casual or Part Time basis.

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

• Lead a great team 
• Grow with an International company
• 50% off Accommodation Team Member Discounts 

We require a dynamic and experienced Food and Beverage Manager to lead our Food and Beverage team on a full-time basis at our Oaks Melbourne St Kilda Road Hotel.

As the Food and Beverage Manager you will: 

• Ensure smooth and efficient daily floor operations of the restaurant and bar
• Managing the day-to-day profitability, presentation and operation of the restaurant and bar
• Develop and maintain a strong understanding of the company's food and beverage features to promote to clients
• Managing, leading and motivating staff to ensure a high preforming team culture is maintained
• Work closely with the General Manager and marketing department to develop marketing material and promotions for the Food and Beverage department
• Roster according to department needs
• Create budgets and monitor financial performance of the Food and Beverage department

Oaks Gold Coast Calypso Plaza Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

• 38 hours per week 
• Work during the night and enjoy your days!
• Stunning Hunter Valley location 

We currently have an exciting opportunity for an experienced professional to join Oaks Cypress Lakes Resort as a Night Guest Service Agent on a Full-Time basis. 

Key Responsibilities include:

• Conduct guest arrivals and departures
• Confidently provide personalised, proactive guest service
• Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards
• Maintain professional, open and honest communication to assist guests and make accurate bookings
• Ensure that all daily tasks are completed accurately and in a timely manner
• Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures
• Ensure guest queries and complaints are handled efficiently and effectively

• Join a Great Team 
• $24.98 Per Hour
• Great Team Member Discounts on Offer 

WRAP on Southbank are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

We are looking for an experienced, professional and enthusiastic Duty Manager (Hotel) to lead the Front Office team at Oaks Gelong Suites.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

Approved Sponsor – Oaks Hotels & Resorts Suites

Annual salary range: $75,000 - $80,000 (excluding superannuation)

Expected hours: 38 per week

Location: 10 Bellerine Street Geelong

• 50% off Team Member Discounts on Accommodation 
• Premium AVANI Property 
• Paid Birthday Leave! 

AVANI Melbourne Box Hill Residences are currently seeking a hard-working, dedicated and experienced professional for the role of Housekeeping Manager. 

Monday to Friday role, no weekend work! Approx 35 hour per week or Full time upon discussion 

Job Responsibilities:

• Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas);
• Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
• Lead housekeeping team to provide an excellent cleaning service;
• Oversee daily on the job training for all cleaning employees;
• Maintain accurate financial, maintenance and inventory records.

• Stunning New Property 
• Work For an International Company with Global Growth
• 50% Off Team Member Discounts 

Join Minor Hotels ANZ in our Pre-opening team for our brand-new property in the Brisbane CBD. 

Our Building and Facilities Manager will be responsible for the daily presentation, and operational efficiency of the property with a key emphasis on maximizing growth and profitability. In addition, this role involves assisting with overseeing Body Corporate matters and fostering positive relationships with owners and residents, ensuring their needs are met and concerns addressed promptly.

Key Responsibilities Include: 

• Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works 
• Supervision of all common area cleaning, repairs and maintenance in accordance with the Caretaking agreement 
• Preparation of (but not limited to) building reports, plant and services schedules
• Allocate all owner and body corporate expenses to the appropriate area pursuant to Building Manager Agreement
•  Management Group at all times in all dealings with owners, tenants, staff and body corporate 
• Maintain an extensive knowledge of the building by-laws, in addition to, the duties and obligations contained in the Caretaking agreement 
• Report all breaches of the building by-laws to Owners Corporation. 

Oaks Adelaide Embassy Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

• Excellent Career Opportunity – Global Company, Extensive Growth Aspirations
• 50% discounts on accommodation across all Minor Hotel brands in ANZ, Global discounts & Birthday leave!
• Work in the Heart of the Brisbane CBD at Our Iconic Oaks Brisbane on Charlotte Suites.  

We are looking for an experienced leader to fill the role of Hotel Manager at our Oaks Brisbane on Charlotte Suites. We are seeking a positive person with high standards and an ability to build a team to run the business at its optimum efficiency. 

About the role:

• You will draw on your passion, initiative, drive and strategic approach to deliver a great product for our guests
• Manage the day-to-day profitability, presentation and operation of the entire property
• Manage financial forecasting, rostering, and implementing promotions to increase sales
• Developing and managing the property team to reach their highest potential
• Responsible for making strategic decisions relating to increasing RevPAR for the company through collating and analysing data as required

Oaks Melbourne on Market Hotel are looking for a Full-time Night Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities include:

• Conduct guest arrivals and departures
• Confidently provide personalised, proactive guest service
• Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards
• Maintain professional, open and honest communication to assist guests and make accurate bookings
• Ensure that all daily tasks are completed accurately and in a timely manner
• Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures
• Ensure guest queries and complaints are handled efficiently and effectively

Hourly Rates (excluding super): + Late night/ early morning penalties apply

Monday - Friday: $25.80 per hour

Saturday: $32.25 per hour 

Sunday: $38.70 per hour

Oaks Melbourne Lonsdale Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team. This position primarily involves day shifts, with occasional night shifts for leave coverage as needed.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Hourly Rates (excluding super): 

Monday - Friday: $25.80 per hour

Saturday: $32.25 per hour 

Sunday: $38.70 per hour

We are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team at Oaks Brisbane Festival Suites. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

We are currently looking for a experienced and dedicated Corporate Facilities Manager to join our team at Minor Hotels. 

As the Corporate Facilities Manager, you will play a pivotal role in supporting the management and maintenance of over 60 hotels (across Australia and New Zealand), ensuring high standards in building management and compliance. This role will drive and deliver projects that enhance building operations, implement effective frameworks and processes, and streamline efficiencies across all properties. 

Your extensive experience in facilities management, building management, and a strong understanding of body corporate and strata management will be crucial driver of the success in this role.

Key Responsibilities Include:

• Manage the maintenance, operations, and upkeep of facilities for over 60 hotels across Australia & New Zealand.
• Establish and maintain relationships with property management teams, external vendors, and service providers to ensure smooth day-to-day operations.
• Oversee preventive maintenance schedules, repairs, and equipment upgrades to maintain optimal building conditions.
• Drive and deliver high-impact building management projects, focusing on sustainability, cost-efficiency, and operational excellence.
• Lead initiatives related to property upgrades, renovations, and compliance improvements across the hotel portfolio.
• Provide strategic recommendations for project prioritisation, resource allocation, and risk management.
• Develop, implement, and govern compliance frameworks and processes that ensure adherence to local, state, and national regulations across all properties, including but not limited to building codes, fire safety, environmental sustainability, and health and safety regulations, ensuring properties remain compliant.
• Lead educational workshops and awareness sessions focused on building maintenance, safety compliance, and energy efficiency.
• Develop metrics to monitor performance and implement data-driven strategies to ensure optimal facility operation and management.

Oaks Melbounre on Collins Hotel are looking for a Part-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Oaks Sunshine Coast Seaforth Resort are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team on a Part time basis.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Oaks The Entrance Waterfront Suites are looking for a part-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay