Total 7 business management project planning job vacancies in vic melbourne bayside peninsula suburbs

As an Injury Management Specialist you will play a vital role in the recovery and rehabilitation of workers from our largest customers. Drawing upon your extensive experience and strong profile within the industry, you will deliver specialist services and strategic initiatives to deliver optimal health and return to work outcomes.   

As a valued team member, your responsibilities will include:

• Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
• Implement services as per Customer SLAs
• Coach team member to undertake work in accordance with customer requirements
• Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
• Represent WFA at public forums and on various committees as required

We are growing and are seeking a Triage Injury Management Consutlant to work on a full time basis. This role is to connect with injured employees and their managers to support them through their workplace injury by offering injury triage, first aid advice, support and linking them into support services and resources available to them. You will be working in a Triage Team which is dedicated to providing personalised health management support and advice to employees who have sustained injuries at work. This is done by using your clinical experience in a corporate work environment. The work is undertaken telephonically meaning that it can be undertaken from home or office. 

Tasks include but not limited to:

• Support and care for clients with empathy and expertise to improve their personal health and wellbeing goals.
• Undertake coordination of supports and wellbeing services for a highly engaged and motivated client population.
• Provide initial early intervention Triage with clients, supporting both physical and mental health services.
• Undertaking of relevant case coordination activity including liaison with all stakeholders; provision of email updates; and creation of appropriate documentation such as a treatment plans or other documentation as required.

Tasks include but not limited to: 

• Manage incoming telephone calls, emails and faxes, providing excellence in customer and client service;
• Accurate referral data entry and maintenance of client files in HMS case management system(s);
• Support teams with customer interactions as required;
• Manage all incoming and outgoing mail, deliveries and courier orders;
• Liaison with building management and external contractors to coordinate office cleaning and repairs; maintaining a safe and clean work environment. 

As the Injury Management Specialist you will play a vital role in the success of the WorkFocus team by supporting the management of some of our largest customers. Drawing upon your extensive experience and strong profile within the industry, you will deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs.   

As a valued team member, your responsibilities will include:

• Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
• Implement services as per Customer SLAs
• Coach team member to undertake work in accordance with customer requirements
• Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
• Represent WFA at public forums and on various committees as required

As the Business Manager your responsibilities will include:  

• Ensure the performance of the business unit and each Team Leader meets benchmarks for state RTW outcomes.
• Implement strategies to proactively manage RTW performance in order to meet state benchmarks.
• Lead, supervise and coach team so that they undertake work in accordance with divisional priorities, policies and processes.
• Embed Managing for Excellence principles within business of regular progress reviews, annual performance appraisals and individuals meeting professional development requirements.
• Engage and lead direct reports to deliver their individual and team KPIs and develop and implement strategies to address areas of underperformance.
• Manage and monitor team resourcing and portfolios at business unit level.
• Oversee recruitment and selection and on boarding of new team members.
• Prepare business unit budget for Operations Manager (OM).
• Manage expenditure within budget and in accordance with delegations.
• Provide leadership and direction to Senior Consultants in order to meet financial performance expectations as per budget.
• Oversee and manage invoicing within the business unit ensuring sufficient documentation is completed and all billing is captured.
• Business unit to meet WorkCover accreditation requirements.
• Quality KPI to be met at business unit level.
• Demonstrate commitment to the Quality Management System (QMS) by performing all tasks in accordance with Kairros’ QMS and actively supporting all employees to do this.
• Regularly review risks (internal and external) including legislative changes, to support business planning and response.
• Perform all work in accordance with the HWCA National Consistency Framework and regulatory requirements.
• Actively identify opportunities for continuous improvement and encourage and foster this focus organisation wide.
• Actively provide feedback about the performance of the quality management system to Kairros’ Quality Management Representative.
• Routinely survey the internal and external environment to identify threats and opportunities to the business.
• Implement systems and processes to facilitate knowledge management and retention relevant to your role and the business areas you are responsible for.
• Undertake specific services assessments including worksite, functional, ergonomic, equipment, home and job analysis as required.
• Conduct initial assessments, identify RTW barriers and design/implement/monitor programs that assist injured employees return to the workforce as required.
• Develop and implement strategies to progress files and achieve high RTW rates with minimum case costs.
• Liaise with insurers, medical practitioners, employers and workers to achieve outcomes appropriate for all parties.
• Complete accurate case notes which reflect actions undertaken and any recommendations to achieve the RTW goal.

MedHealth are seeking a project manager, someone with a high level of initiative, a great communicator and collaborator, and a professional can-do approach, to join our team.

Reporting to the General Manager – MedHealth Program Office the new role will:

• Support the set-up and execution of the MedHealth Program Office, an enterprise level program office and Centre of Excellence for project management.
• Manage the delivery of key value project(s) applying our project management methodologies.
• Deliver a high standard of project governance.

About the role

We are looking for someone to deliver and conduct Sarbanes-Oxley (SOX) Compliance tests for the MedHealth Group on a monthly and quarterly basis to assess financial reporting controls and procedures.

Some of what you’ll be doing

• Implement processes to support the delivery of Sarbanes-Oxley (SOX) Compliance tests on a fortnightly, monthly and quarterly basis
• Ensure Sarbanes-Oxley (SOX) Compliance tests are carried out within set timeframes as per MedHealth processes and procedures
• Liaise with relevant stakeholders to gather appropriate information to support testing
• Reporting and monitoring of non-conformances, working with the relevant business units to ensure timely corrective action
• Provide testing feedback and work with business units to ensure identified areas for improvement are addressed and actioned
• Assist with the development and implementation of new processes to ensure compliance standards  
• Review and support the development of internal policies and procedures to ensure compliance with relevant standards
• Actively identify opportunities for continuous improvement
• Maintain a customer focus at all times and a commitment to deliver service excellence