Total 9 field engineer job vacancies in AUS, Canberra, 11 Lancaster Place, Suite 4, Australian Capital Territory

Your role will see you primarily involves in the support and maintenance of a large enterprise environment spanning multiple locations, both within Australia and internationally. Reporting to the storage and data protection manager the responsibilities of this role will include but are not limited to, administering the storage solution, tuning system performance, installing system wide software, managing and maintaining capacity of the systems, and supporting storage hardware and software. Providing input into policies, procedures, and SOP’s relating to the management of the operational storage infrastructure. Interact with users and technical subject matter experts to ensure delivery is fit for purpose.

Follow defined ITSM processes including incident and problem analysis and management with technical issues. Perform post incident reviews and root cause analysis related to the technologies you’ll be supporting.

• Manage and maintain the ongoing operational requirements of the client and infrastructure relating to storage and data protection;
• Implement and test storage firmware and software upgrades;
• Design, implement and administer new storage infrastructure installations;
• Administration and management of CommVault;
• Perform NetApp and CommVault restore activities as requested
• Provide solutions to a variety of technical problems of varying scope and complexity;
• Reporting on Capacity usage
• Source and analyse relevant subject matter documentation;
• Contribute to IT support process and policy development;
• Ensure adherence to processes, procedures and security requirements;
• Ensure the IT support products and services provided to programs are of the highest quality that satisfy all regulatory and technical requirements;
• Any other duties as required.

We have an exciting and challenging opportunity available for an experienced Commvault SME and engineer to be part of a close-knit, multidisciplinary team. Your role will leverage your expert knowledge in the support and maintenance of a large enterprise environment spanning multiple interstate and  international datacentres.  Reporting to the storage and data protection manager, the main responsibilities will include administering the backup systems, tuning system performance, installing site-wide software and supporting storage hardware and software.

Working in a fast-paced environment in a collaborative team across BAU and projects, you will be with broad skillsets, you will be enabling and empowering operational administration, providing technical guidance and collaborate with other technical SMEs across the organisation on operations, service improvement initiatives/projects to enhance efficiency, performance and reliability for our Customer, in an exciting opportunity to influence Defence’s ICT capability into the future.

Job Description

You will be able to perform the following functions as individual assignments or as part of a team:·   

• Review the Storage &  Data Protection designs and make recommendations for upgrades, designs and implementations;
• Implement and test Commvault upgrades;
• Design, implement and administer data migration activities;
• Configuring Storage Units, Volume Pools, Disk Staging, and storage life cycle policies and creating Policies and Schedules, Monitoring backup/restoring jobs, /Experience troubleshooting CommVault problems
• Maintain data protection design and implementation documentation;
• Provide input into policies, procedures, and SOPs relating to maintenance and management of the operational backup infrastructure and solution
• Implement organisational objectives for backup and restore improvement and compliance with industry standards;
• Provide solutions to a variety of technical problems of moderate scope and complexity.
• Obtain and analyse relevant subject matter documentation.
• Contribute to IT Support process and policy development.
• Ensure adherence to processes, procedures and security requirements. 

We have an exciting and challenging opportunity available for an experienced SCOM SME and engineer to be part of a close-knit, multidisciplinary team. Your role will leverage your expert knowledge in the monitoring, performance tuning and continuous improvement of the customer’s key cloud IT Infrastructure and Services through best of breed technologies and practices.  Your ability to problem solve and troubleshoot will be crucial in the prevention and treatment of major service interruptions and incidents, including technical advice, stakeholder engagement / communications, and coordination of / collaboration with technical SMEs towards resolution of issues and problems.

Working in a fast-paced environment in a collaborative team across BAU and projects, you will be with broad skillsets, you will be enabling and empowering operational administration, providing technical guidance and collaborate with other technical SMEs across the organisation on service improvement initiatives/projects to enhance efficiency, performance and reliability for our Customer, in an exciting opportunity to influence Defence’s ICT capability into the future.

You will be required to perform the following functions:

• Maintenance, uplift and performance tuning of SCOM in a large complex multi-domain environment
• Provide application and infrastructure support for the SCOM platform and create and maintain monitoring and notification rules
• Configuration of integration with ServiceNow
• Setup SCOM with SNMP traps
• Deliver SCOM views, create custom reports on results of SCOM monitoring, use SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts
• Review and update SCOM console security, apply patches, create SCOM console roles and reviews, and create and install custom Management Packs (MP) as needed
• Identifies trends, implements new solutions/processes that fix issues, and continually strives toward moving from a reactive stance to a proactive stance

Your New Role

We have multiple opportunities to join a small close knit team that works closely with our client on our client site. Our team has a diverse mix of skills and cross training is a strategy, so flexibility will be required.

Your role in the team will be to design and implement software development practices, services and tools to provide a ecosystem of development environments for streamlined system delivery.

Key Responsibilities: -

• Develop, Review, and implement CI/CD principles including containerization using Docker
• Implement DevSecOps tools’ standards and common ways of working and ‘Best Practices’.
• Build and maintain all Non-Production and Production Environments
• Work closely with Development and QA teams to ensure that applications are developed and deployed efficiently.
• Support Continuous automation to enable seamless deployments and monitoring of software applications.
• Repository creation and implement.
• Develop, scale, and control strategies, standards, quality gates, guidelines, and governance of Continuous Integration systems.
• Configure and maintain various servers, databases, and networks to ensure infrastructure is always up and running and any issues are resolved quickly.
• Maintain DevOps Maturity Plan, Standardized Process across squads.
• Setting up and maintaining, monitoring, and logging solutions to ensure system reliability and performance (Grafana, Elastic, Splunk).

Working in a close-knit, collaborative team, you will be responsible for planning, implementing, and documenting testing activity for ongoing support of a Standard Operating Environment (SOE) in a large environment. Testing iterative updates of the SOE against a variety of endpoints across various platforms, you will bring demonstrated experience using System centre configuration manager (SCCM) and understanding of the SOE prestaging and build process.

Using your experience, you will effectively use testing management software to execute both automated and manual test cases to identify, track and manage defects in the SOE. Your experience with PowerShell scripting and its interface with testing management software will be an asset to the ongoing support and continuous improvement of the teams work practise.

This role is based in our Canberra office.

Your New Role

The Systems Engineer will be accountable under general direction to manage complex activities and tasks relating to requirements development, system definition, design and development, integration, verification and validation. The role will support planning, organization, integration and delivery of complex systems engineering services and products.

The program of work has multiple projects which range in size.  The successful candidate may be required to work across one or more of these projects.

The role will focus on several key activities including but not limited to:

• Work with project managers, product owners, business analysts and senior customers on the design of integrated ICT solutions that support organizational outcomes within the constraints of a technology roadmap.
• Provide technical expertise to enable the configuration of system components and equipment for systems testing.
• Collaborate with technical teams to develop and agree implementation plans and reports on progress.
• Support the analysis of complex systems and apply engineering expertise to identify and recommend courses of action.
• Resolve issues and or problems that arise during the course of capability development projects.
• Assist in the continuous improvement process by developing and enhancing procedures, and working cohesively and flexibly with the broader project team, key business partners and stakeholder groups.
• Configure tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure.

Are you ready to be part of an energetic high performing Cyber security team doing work that matters?

We have a great opportunity to join a leading edge team that directly supports our Defence personnel in the field. Our cyber security engineers support the security function for our customer ensuring systems are available, appropriately maintained and secured which ensures the people who put themselves in harm’s way for all of Australia have secure and appropriately hardened systems to support them.

Working within a high performing supportive team this role allows you to utilise your broad experience and make a real difference. Your responsibilities will include

• Provide operational support for a number of Cyber security tools including ongoing tuning and improvements
• Assist with design, deployment and maintenance of cyber security tools;
• Undertake routine patching and configuration tasks; and
• Perform integration and other testing functions.

This role will see you working closely with internal stakeholders to understand their requirements and then develop solutions or support existing solutions to meet business needs on business critical and highly visible projects.

This role will see you:

• Recommend/design structures and tools for systems which meet business needs and takes into account target environment, performance & security requirements and existing systems. Delivers technical visualisation of proposed applications for approval by customer and execution by system developers.
• Translate logical designs into physical designs, and produce detailed design documentation. Map work to user specification and remove errors and deviations from specification to achieve user-friendly processes
• Install, configure, test and maintain operating systems, application software and system management tools
• Install and configure SharePoint infrastructure
• Proactively ensure the highest levels of systems and infrastructure availability
• Plan and design improvements to SharePoint performance.

Your New Role

You'll form part of a highly skilled team of Database Administrators providing support and maintenance for a large enterprise environment spanning multiple locations within Australia and overseas.

The successful candidate will use their skills to enhance the design, implementation, testing and maintenance of Postgresql Databases

Responsibilities will include but not limited to the following:

• Install, create, configure, and monitor databases to ensure optimal performance
• Evaluate, recommend, manage and execute upgrades and enhancements as required
• Provide support to application teams for incidents relating to Postgresql Databases
• Implement monitoring and health reports that reduce and eliminate issues effecting end users
• Be process driven and take ownership of issues through to resolution
• Contribute to the creation and maintenance of technical system documentation
• Work within an ITIL framework for all work related activities (Change, Incident, & Problem management)
• Ensure adherence to processes, procedures and security requirements
• Participate in the team on call roster and be part of a team roster covering 7am – 7pm weekdays