Total 4 operations advisor job vacancies in nsw sydney st george sutherland shire

The key objective of the operations manager role is to offer 3-4hours per week to effectively oversee a team of volunteers by managing their activities, ensuring accountability, and facilitating communication. This includes preparing for meetings to discuss progress and challenges, as well as following up on assigned tasks to ensure they are completed. Essential skills for this role include strong organizational abilities, effective communication, and leadership skills to motivate and guide volunteers.

Key results
- Effectively oversee a team of volunteers by managing their activities, ensuring accountability, and facilitating communication
- Prepare for meetings to discuss progress and challenges with the team
- Follow up on assigned tasks to ensure completion
- Possess strong organizational abilities, effective communication, and leadership skills
- Motivate and guide volunteers

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We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start making an impact with a career in fintech, we’d like to know, are you FIS?

About The Role:

We’re looking to hire a person with real world experience in the operation of SaaS platforms targeting the business market.  This is a strategic role working across development, operations and customer facing teams to build a non-functional product roadmap that empowers the next phase of our platform growth.  We’ve successfully transitioned from a multi versioned on-premise business to a single version SaaS platform.  We’re now focusing on the challenges this brings by building out teams, processes and platform that allows us to scale as a SaaS only business. 

You’ll work alongside product architects, functional product managers and the operations leadership team to shape our cloud migration strategy, delivery and deployment infrastructure, operational tooling, customer insight tooling and platform reliability strategies.  The role is NOT focused on day to day operational management.

Working alongside the Chief Product Manager you will:

• Provide strategic vision and build out an accompanying roadmap.

• Prioritise work based on value to the business and impact on the customer.

• Work with multiple product owners and teams as they build detailed backlogs and provide regular feedback on in progress work.

• Work with infrastructure and change management teams to help shape organisation policies and processes that better support the SaaS business model.

• Work in partnership with architects to help shape technical delivery priorities.

• Work in partnership with functional product managers, customer facing staff and pre sales teams to better understand the business requirements that shape our platform needs and priorities.

• Accelerate agile outcomes through an ideate, define, deliver and validate focused approach.

What You Will Need:

• Proven track record of delivery

• 10+ years of relevant professional experience

• 3+ years professional experience with a successful SaaS business

• A hands on history of operations and / or development

• Be comfortable talking detail with experts on cloud technologies, delivery pipelines, site reliability, process automation, change management, metrics and monitoring etc

• Strong communication ability, with the ability to influence diverse stakeholders

• A pragmatic ability to innovate, driving new ideas and concepts, taking account of technology changes and market expectations

• Experience working in an agile environment

Bonus If You Have:

• An interest in finance (treasury management)

• Experience with Scaled Agile and Scrum

• Cloud platform exposure and experience, specifically Azure

What we will offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• Work with an organisation that values and champions Diversity and Inclusion

• Competitive salary and benefits including medical insurance and employee share scheme

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Provides technical support activities for a production processing environment.
• Installs, maintains and supports applications and major IT system components, subsystems.
• Customizes specific IT operations management software or creation of custom FIS-proprietary solutions specific to the operational management and control of IT infrastructure, application delivery components and network telecommunications fault, configuration, administration, performance and security functions.
• Analyzes and resolves problems related to failures in application and ancillary software components.
• Provides technical assistance to Operations, Systems Support, and Application Support staff.
• Creates and maintains complete documentation as it relates to installation and status of supported software and FIS-proprietary solutions.
• Works closely with clients and business partners to understand business and technology requirements that drive analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with FIS architectural standards.
• Analyzes business and technical requirements; translate those requirements into product designs.
• Develops programming logic for new technology solutions.
• Code, test, debug, document, implement, integrate and maintain supporting application components for IT operations management software.
• Suggests technical alternatives and improves/streamlines processes and systems.
• Completes project assignments and special projects commensurate with job expectations.
• Plans, analyzes and forecasts activities to plan projects and tasks.
• May provide leadership and/or guidance to other technical professionals.
• Communicates system architecture to technical and business audiences.
• Writes technical specifications and other forms of documentation.
• Educates internal users on software capabilities and use.
• May specialize in management and support of IT event correlation and analysis software; participate in selection and deployment of technology solutions, infrastructure components, product evaluation and buy vs. build recommendations in support of business needs; provide technical and leadership support of disaster recovery/business continuity plans.
• Other related duties assigned as needed.
   

What you bring:

• Bachelor’s degree in computer science, information technology or engineering or the equivalent combination of education, training, or work experience.
• Experience in IBM Mainframe Assembler IBM or Mainframe COBOL is required DB2 Database
• Good to have experience in
• Demonstrated knowledge of FIS products and services
• Demonstrated knowledge of financial services industry
• Demonstrated knowledge of mainframe and/or open systems operating systems
• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices
• Proficiency in business modeling and business requirements definition disciplines
• Understanding of software/hardware installation methodologies
• Ability to estimate work effort for project sub-plans or small projects and ensure projects are successfully completed
• Excellent analytical, decision-making, problem-solving, team and time management skills
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
• Willingly shares relevant technical and/or industry knowledge and expertise to other resources
• Ability to persuade and influence others on the best approach to take
• Flexibility, versatility, dependability
• Positive outlook, strong work ethic
• Willingly and successfully fulfills the role of teacher, mentor and coach

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About The Role

We’re seeking an experienced Software Analyst with experience in designing, developing and implementing cloud solutions on AWS platforms. You will have sound knowledge of cloud maintenance, application deployment experience, developing operational excellence for our clients will be key to help building out a successful team.

As a Software Analyst for FIS you will work closely with our global engineering team to identify and implement the most optimal cloud-based solution for our major global clients. You will also:

• Participate in all aspects of the software development lifecycle for AWS solutions including planning, requirements, development, testing and quality assurance

• Engage with application developers throughout the full development life-cycle – from inception and design to deployment, operation, and iterative development.

• Experience working on large scale implementation projects with multi-national clients and multiple stakeholders across the business

• Ensure application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design.

• Manage cloud environments in accordance with company security guidelines.

• Participate in all aspects of the software development lifecycle for AWS solutions including planning requirements, development, testing and quality assurance.

• Troubleshoot incidents, identify root causes, fix, and document problems, and implement preventive measures.

• Educate teams on the implementation of new cloud-based initiatives, providing associated training when necessary.

• Identify, triage, and automate systems. Evolve systems by pushing for change that improve reliability and developer velocity.

• Ensure security and auditing of the client environments.

What You Will Need:

• Three or more years of experience in designing, developing, and implementing cloud solutions on AWS platforms.

• Experience with database architecture, EKS/AKS, Kubernetes, docker, akamai, ServiceNow ticket management, Terraform, CI/CD

• Experience working with Linux/UNIX, Docker, Windows

• Proven ability to collaborate with multidisciplinary onshore and offshore teams of business analysts, developers, data scientists, and subject-matter experts.

• Hands on experience developing and engineering software and consumer facing applications.

• Familiarity with Domain Driven Design and Event Driven Architecture

• Experience working with SQL Server databases.

• Experience working in a distributed, cloud-based environment using Azure/AWS (Docker/Kubernetes)

• Experience with modern SDLC tools, branching strategies, and ability to develop and enforce CI/CD practices.

• Systematic problem-solving approach with excellent communication skills and a sense of ownership and drive

What We Offer You:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech working on significant projects with major global brands in

• Hybrid, flexible and collaborative work environment

• Competitive salary and benefits including medical and private insurance along with employee share scheme

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass