Total 8 job vacancies by H&M Group

RESPONSIBILITIES: ​

• Administrate local import and export processes, incl. Port to DC, cross-country DC moves, and cross-border shipments (both store and online)​

• Administrate efficient handling of customs formalities in cross-region trades

• Timely prepare and administrate entries for customs clearance and support compliance with global rules, standards and regulations set by Global Trade & Customs.

• Communicate with state customs and other reg. regulators on a day-to-day operational basis​

• Support in all international transport matters (e.g. shipment tracing/monitoring, freight invoice reviewing etc.)​

• Support initiatives/ projects with expertise ​

• Closely collaborate with Tax and Accounting to ensure compliance with country requirements​​

Looking to meet new people and earn some extra cash over the summer? We’re looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2024 – Dec 2025.  

As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.  

Key responsibilities: 

• Engage with and welcome our customers in the service areas and on the sales floor.  

• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities.  

• Keep the fixtures full and tidy regularly throughout the day to maximise sales.  

• Maintain great garment care and replenishment of sizes and styles across your department.   

• Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction.  

• Drives Hello Member program in line with store goals. 

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.     

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  
• Merchandisers you take action to maximise sales. 
• Drive Hello Member program in line with country goals
• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  
• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 
• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 
• Actively work with a talent pipeline in your department to support the business and store needs. 

Job Description 

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 

• Fold, hang, display and merchandise garments to maximise selling opportunities. 

• Actively process, stock and replenish garments on the sales floor and in the stock room. 

• Open, unpack and label merchandise with security tags. 

• Support customer purchases and returns in the register. 

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.     

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  
• Merchandisers you take action to maximise sales. 
• Drive Hello Member program in line with country goals
• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  
• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 
• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 
• Actively work with a talent pipeline in your department to support the business and store needs. 

As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning, talent and leadership development and structured performance management, based on results, values and leadership. You work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.  

Key responsibilities: 

• Regularly analyse and follow up your Store’s Sales & Profit KPIs and take actions accordingly to maximise results. 
• Together with your Store team, you drive Hello Member program in line with country goals. 
• Ensure your Store’s execution continuously meets H&M standards and follow up using the Customer Audit Tool. 
• Manage the recruitment, training, development, and succession planning for your Store. 
• You evaluate and manage the performance of your Store Team, including having performance development reviews, putting development plans in place, giving feedback, and following up and taking actions to improve performance and develop your team. 
• Secure Store Operations Best Practices in your Store, according to the Area plan 

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.     

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  
• Merchandisers you take action to maximise sales. 
• Drive Hello Member program in line with country goals
• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  
• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 
• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 
• Actively work with a talent pipeline in your department to support the business and store needs. 

As a Visual Merchandiser you work at the heart of fast-paced fashion business, in your store you create an environment that inspires customers to explore their personal style. You guide and support the store team to deliver exceptional inspiration & guidance with competitive convenience in line with the H&M brand direction and values. As a Visual Merchandiser you actively drive sales in store and are responsible to ensure strong execution of the Commercial Handbook.  

Key responsibilities: 

• Ensure that garment presentation in store is in line with the Commercial Handbook and creates exceptional inspiration and guidance with competitive convenience.  
• Secure a high level of styling and fashion inspiration in windows & indoor.  
• Together with the Department Manager you maximise and drive commercial opportunities in your store within the H&M brand guidelines. 
• Execute visual & commercial training for all colleagues in store to support garment presentation and styling in line with the Commercial Handbook, together with Store Manager and Department Managers. 
• Seek Visual Merchandiser potential future talent for succession. 
• Organise and plan your workload according to business needs and commercial planner. Ensure safety, security and administration procedures are always followed