Total 5 job vacancies by Cars24

About Cars24

At Cars24, we don’t just embrace diversity—we celebrate and support it to create a stronger, more inclusive environment for our employees and customers.

CARS24 is a leading global e-commerce platform for used vehicles, with over US$1 billion in sales. Founded in India, where we are the largest player in the market—ten times the size of our nearest competitor—we have raised over US$400 million in funding and achieved a billion-dollar valuation. For 2024, our focus markets include Australia, Dubai, and Saudi Arabia.

Imagine an Amazon-like experience for cars, where you can search, purchase, secure financing, and schedule delivery—all online. Your car arrives at your doorstep, and you have the freedom to either love it or return it at no cost. Every vehicle undergoes a 300-point inspection and comes with a 3-month warranty. Because we own our cars, we stand behind their quality. Our top priority is to deliver an exceptional customer experience and make car buying a joyful and hassle-free process.

We are currently seeking a passionate and driven customer experience lead to join our team in Sydney. If you’re motivated to grow within an expanding international business and help us build our brand, we’d love to hear from you.

About the role

Are you passionate about creating exceptional customer experiences? Join our fast-growing team as we revolutionise how cars are bought and sold in Australia! We’re looking for individuals who genuinely put the customer first.

• In this role, you will manage the entire post-sale and post-delivery experience, acting as the single point of contact for our customers. Your responsibilities will include handling documentation, finance clearances, registration, car handovers, and addressing any post-sale queries or issues.
• You’ll lead a small, dynamic team of two remote, customer-focused professionals who share your passion for delivering top-notch service. Together, you’ll ensure a seamless experience for every customer.
• You’ll manage customer feedback and reviews while working closely with key stakeholders to continuously enhance our service.

Responsibilities

• Be the face and voice of Cars24 for our customers, delivering an exceptional experience every time. With your warm attitude, outstanding communication skills, and professional demeanour, you’ll not only meet but exceed customer expectations—leaving them excited to share their Cars24 experience with others.
• Build strong trust with customers by being responsive, reliable, and proactive in resolving issues on the spot. No challenge is too big for you.
• Lead a small, motivated team of two (remote), who will support you in delivering top-tier service. 
• Collaborate closely with the customer operations team to ensure every car is perfectly prepared for delivery and that all necessary paperwork is completed seamlessly, with minimal hassle.
• You’ll also gain expertise in explaining car features to customers—don’t worry, we’ll provide all the training you need.
• As we grow, you’ll play a key role in shaping and refining customer-facing processes in this exciting new venture—we’re building the playbook together.
• Your success will be measured by one key factor: customer satisfaction.

• Exceptional communication skills.
• 3-4 years of customer service experience in a retail environment, where you consistently engaged with customers.
• A customer-first mindset—you take pride in being the customer's voice within the organisation, and nothing short of 100% satisfaction meets your standards.
• A collaborative team player, eager to break new ground and be part of a team that’s transforming the way cars are bought and sold in Australia.
• You understand the ups and downs of start-up life and are excited to join the journey, ready to take on tasks as needed.
• A self-starter who thrives in autonomy—you own your role, act with minimal direction, and have the tenacity to help take us from start-up to scale-up.
• A creative problem-solver, unafraid to work beyond the usual expectations and processes, always seeking solutions that enhance the customer experience.

• Competitive Salary
• Great Employee Benefits
• Career Progression
• Employee Assist Program
• Growth Opportunities: As a fast-growing business, we provide numerous opportunities for career advancement and personal development.
  

Exceptional Team & Network: You’ll be surrounded by amazing, like-minded people. We maintain high standards for everyone who joins our team, ensuring you’re part of a fun, energetic group with a "can-do" attitude.

Based in Granville

Monday - Friday 8am -4pm

At Cars24 we don't just accept differences, we celebrate it and support it for the benefit of our employees and customers!

CARS24 is a global used vehicle e-commerce platform with over US$1 billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. Australia, along with Dubai, Saudi Arabia, and Thailand are priority markets. Join the business that's changing the way Australians buy and sell cars!

About the role:

We’re looking for a motivated and organised individual to join Cars24 in Australia as Registration Clerk. In this role, you will be responsible for

• assisting with the registration process of vehicles
• ensuring compliance with state regulations and timely processing of paperwork.
• Acquisitions of vehicles bought
• Liaising with Service NSW for over the counter transactions and maintaining a positive relationship on behalf of Cars24
• Data entry and ensuring our systems is up to date and correct
• You will also provide support to the sales team and other stakeholders as needed

• Customer-first mindset
• 3-5 years experience in a similar position is preferred
• Knowledge of state motor vehicle registration regulations is preferred
• Experience in computer systems
• Strong Attention to detail and time management
• Positive and enthusiastic team player - Teamwork makes the dreamwork.
• Excellent communication skills to enable you to get the job done.
• Experience in administrative tasks and working with paperwork.
• Strong organisational skills and ability to manage multiple task and work under pressure during busy periods

• Competitive salary + Super
• Great Employee Benefits
• Performance based bonuses
• Flexible work hours
• Employee Assist Program
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. We also have access to an amazing list of advisors and investors that we actively engage.

Full-time HC Driver for Interstate Truck

Sydney or Melbourne based driver required

Logistics for Automotive company

Pay can be on contractual (ABN) or salary basis and will be discussed. Pay will be over market rates.

What’s in it for you?

· Market leading remuneration

· Permanent contract or salaried employee arrangement available

· Car carrying experience preferable

· Brand new prime mover and 7-car trailer with top capabilities

· Depot to depot driving between Sydney, Melbourne and Brisbane

· Working with a high-growth and leading automotive brand

· Excellent team culture - work alongside friendly and supportive colleague

What does the role involve?

· Loading and unloading of the trailer

· Completing all pre-departure and safety checks

· Operating machinery in a safe and efficient manner

· A current HC licence (minimum)

· Experience in car carrying is preferable

· A clean and safe driving record

· Demonstrated ability to work autonomously and as part of a team

· Self-motivated with good time management skills

· Adaptability and flexibility

· Be prepared to undergo a police and background check

At Cars24 we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers and our community. We are proud to be an equal opportunity employer.

At Cars24 we don't just accept difference we celebrate it and support it for the benefit of our employees and customers!

Role based in Granville NSW 2142

Love cars? Love delighting customers? Hungry for results and want to make great $$ selling, while providing exceptional customer service to our amazing customers?

As the Sales Associate your biggest job will be to delight and amaze our customers when they are visiting site to test drive, or when you are delivering or picking up their car. You will be supported by an enthusiastic, energetic team of people who are also customer-first, and you will receive all the necessary training you need to succeed in this role. We are looking for people with a genuine passion for customer service first and foremost - coupled with a positive outlook, and proactive “can-do” attitude. You will need a valid driver’s license for this role and be prepared to undergo a police and background check and clearance.

Responsibilities:

• Be the “face” of Cars24 to our customers when customers book a test drive at site
• Go above and beyond to delight and amaze our customers, with a warm attitude, exceptional communication skills and a highly professional demeanor - so much so that they would want to tell their friends all about their experience with Cars24
• Be able to build trust with your customers by being timely, reliable and communicative - no problem is too hard for you.
• Liaise closely with the customer operations team to ensure the right cars are ready for inspection, and delivered on the right delivery vehicle and route, to the right person on file, with the right specifications
• Liaise closely with the customer operations team on administrative tasks and ensure all paperwork required at the point of handover is completed smoothly, with minimal hassle
• Be willing to learn how to assess a car for delivery or pick-up; we will provide training and operating protocols to guide you
• Help shape and support the development of customer-facing processes in our new business - we’re writing the playbook as we go
• Customer satisfaction metrics will be your performance indicator
• Conduct test drives with customers, and be a great listener, ask the right questions and close the sale.

What you should have:

• A hunger for success
• A customer champion outlook - you take seriously the role of being the voice of the customer within the organisation and nothing less than 100% satisfaction is good enough for you.
• You’re a solid team player working within a big organisation, who is revving to do something different and be a part of a team that will change how cars are bought and sold in Australia
• You’re aware of the highs and lows of start-up life, and are willing to be part of our journey and take on tasks that we might need your help with
• Self-starter, autonomous - you proactively own your space and can act with minimal instruction. The tenacity and commitment to take us from start-up to scale-up.
• A creative problem-solver, able to work outside of expectations and processes across the organisation to generate solutions for our customers.
• Car knowledge (nice to have) - you know the ins and outs of most makes and models (can pair a phone with a car’s infotainment system / take a customer through the ‘quirky’ features of a European car)
• You need to have a valid full driver’s license for this role
• You are flexible and are willing to work after hours and weekends, based on a rotating roster.
• Have the ability to make a sale, close a customer and see the sale through from enquiry to delivery.

What we offer in return:

• Excellent pay, and employee benefits
• $500 Wellness Allowance
• Monthly phone Allowance
• Commission based structure on performance
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude

Description

• Fabulous Reward and Working Conditions
• Current Valid Light Rigid Truck Licence Mandatory for this role
• Salary range 60K to 65K Base + Super
  

Love cars? Join our founding team at Cars24 where we will change the way cars are bought and sold in Australia!

As a Delivery Associate, your biggest job will be to delight our customers when you are delivering or picking up their car. You will be supported by an enthusiastic and energetic team of people. You will receive all the necessary training you need to succeed in this role. We are looking for people with a genuine passion for customer service first and foremost - coupled with a positive outlook, and proactive “can-do” attitude. You will need a valid full driver’s license for this role and be willing to drive larger delivery vehicles.

Responsibilities include:

• Delivering and picking up cars to customers in a safe and timely manner
• Proactively help resolve customer issues on the spot - no problem is too hard for you
• Be able to action and complete condition reports with precision
• Liaise closely with the customer operations team to ensure the right car is delivered on the right delivery vehicle and route, to the right person, with the right specifications
• Liaise closely with the customer operations team on administrative tasks and ensure all paperwork required at the point of handover is completed smoothly, with minimal hassle
• Conduct car inspections on regular basis.
• Be willing to learn how to assess a car for delivery or pick-up; we will provide training and operating protocols to guide you
• Customer satisfaction metrics will be your performance indicator

Requirements

• At least 1-2 years customer service experience in a well-known retail environment, where you engaged and served customers face-to-face
• You’re a solid team player working within a big organisation, who is revving to do something different and be a part of a team that will change how cars are bought and sold in Australia
• You’re aware of the highs and lows of start-up life, and are willing to be part of our journey and take on tasks that we might need your help with
• Self-starter, autonomous - you proactively own your space and can act with minimal instruction. The tenacity and commitment to take us from start-up to scale-up
• A creative problem-solver, able to work outside of expectations and processes across the organisation to generate solutions for our customers
• Car knowledge (nice to have) - you know the ins and outs of most makes and models (can pair a phone with a car’s infotainment system / take a customer through the ‘quirky’ features of a European car)
• You need to have a valid full driver’s license for this role
• You need a valid Light Rigid truck license which is mandatory for the role
• All applicants must be prepared to undergo a police and background check

Benefits

• Competitive pay: full-time salary based on experience
• Performance based bonuses, Monthly Phone allowance and more
• Career Progression
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude

At Cars24 we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers and our community. We are proud to be an equal opportunity employer.