Total 72 job vacancies by AccorHotel

We are seeking an experienced Assistant Manager or Duty Manager to join our vibrant Front Office Leadership Team! In this role, you’ll work closely with all stakeholders to ensure the smooth operation of the resort on a daily basis. As the shift leader, you'll train and support team members while setting a standard of exceptional service for both external and internal guests. 

You’ll handle inquiries and feedback, ensuring the highest level of guest recovery. Promoting open communication and efficiency between departments is key, as is creating a positive work environment by motivating and inspiring your team. You’ll also represent Accor’s values and foster a culture that prioritizes workplace health and safety.

Additionally, you will assist with revenue optimization, prepare team rosters, and support the recruitment, training, and development of the Front Office Team. If you’re passionate about driving operational success and creating memorable guest experiences, we want you on our team!

This role is based within the Chairman's Lounge, a small fine dining restaurant and lounge area that offers an a la carte menu designed by Neil Perry Consulting.  Service is discrete yet attentive, providing friendly and efficient food and beverage offerings that meets our passengers’ expectations.

We are looking for a passionate and talented Chef de Partie with full working rights. In this role, you'll craft high-quality dishes, oversee kitchen operations, ensure food safety, and develop new menu items while mentoring junior staff. You'll gain experience in various kitchen areas, including à la carte, buffet, cold larder, mise-en-place, and banquets. A background in diverse cooking styles and preparation techniques is essential, as is your dedication to supervising, training, and developing the kitchen brigade.

We value demonstrated experience, strong culinary expertise, excellent time management, and a genuine passion for delivering exceptional dining experiences.

The Venue Manager is responsible for overseeing all aspects of the Venue operations within the hotel, including team management, guest service, financial performance, and adherence to health and safety standards. This role requires a strong leader with excellent organisational skills, a passion for hospitality, and a commitment to delivering high-quality dining experiences. 

• Oversee the setup, execution, and breakdown of FOH, ensuring all logistics are handled smoothly. 
• Oversee the booking process with the Host team, coordinating with internal departments such as catering, housekeeping, and audiovisual to ensure seamless service delivery. 
• Exceed guest’s expectation by delivering personalised and professional service to clients and guests. 
• Address any issues or concerns promptly and effectively, ensuring a positive event experience. 
• Gather feedback from clients and guests to continuously improve event services and offerings. 
• Develop and implement a comprehensive event strategy that aligns with the hotel’s brand and business goals. 
• Identify and establish partnerships with local vendors, suppliers, and event planners to enhance service offerings. 
• Manage daily restaurant operations, including opening and closing procedures. 
• Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation. 
• Monitor financial performance, analysing reports to track revenue, costs, and profitability in tight collaboration with the Hotel’s F&B Management. 
• Recruit, train, lead and support the FOH Team Members, fostering a culture of excellence and collaboration. 

About you:

• You are a creative team-player looking for an opportunity to showcase your creativity. You are comfortable working in fast paced environments and always deliver the best experiences to your guests.
• Knowledgeable preparing and storing pizza dough and pizza sauces.
• Have experience handling the pizza oven.
• You are trade qualified and available to work varied shifts, including early mornings, late evenings, weekends and public holidays.

What you will be doing:

• Supporting the kitchen team with daily operational aspects of the Kitchen and related venues, including conference and events.
• Maintain strict hygiene and safety procedures.

We are currently looking for an experienced bar attendant to join our food and beverage team at Sola Bar. In this key role, you'll be instrumental in crafting a variety of expertly made beverages while ensuring that our guests receive a warm and welcoming experience. You’ll maintain a well-stocked and pristine bar, handle transactions with efficiency, and contribute to a lively atmosphere that encourages guests to relax and enjoy their time.

If you have a passion for crafting exceptional drinks, excel at multitasking, and are committed to delivering excellence, we would love for you to bring your skills to our team.

The Caretaking Supervisor is responsible for ensuring effective management of the residential caretaking agreement including facilitating the hotel services being provided from the hotel component of the business. Accountable for the maintenance and repairs in shared areas and facilities ensuring they are conducted on a regular basis in accordance with the Australian Standards. 

Main Duties/Responsibilities:  

• Conduct daily/monthly checks of common property and assets in line with the scope of works in the caretaking agreement. Provide detailed reports for the building Manager and Body Corporate Committee. 
• Monitor the observance of the by-laws by those using the common property and report any problems to the committee/Building Manager. 
• Order, purchase and audit consumables for common property requirements. 
• Maintain a weekly log of any security issues, fire alarms and by-law breaches and incidents. 
• Arrange/oversee servicing of passenger lifts, fire equipment, HVAC, electrical equipment, pest control, swimming pools, gardens, plumbing, CCTV, generators, anchor points, BMU, mechanical pumps.
• Understand the responsibilities and requirements of the BMS agreement. 
• Maintain log of contractor's licenses, registrations, insurance certificates – check if outdated. 
• Source tenderers and contractors, meet and discuss job and quote requirements, provide job specifications as agreed by the committee to ensure consistency and accuracy of quotes, recommend contractor, communicate with the committee, notify successful tenderer, and arrange for work to be completed. 2 to 3 quotations should be sourced [where possible]. Ensure contractors provide warranty for work.  
• Draft and issue work orders as required. Including stock inventory management. 
• Ensure all contractor licenses and insurances are current and uploaded to the compliance program. Establish and maintain a contractor register for all contractors. 
• Complete property walks ensuring follow up on actionable items. 
• Update by-law approval register- any approval given to owners to be entered and tracked into this register. 
• Ensure all other registers are in place & updated weekly, this will include hazardous items, maintenance repair log, maintenance contractor log, asset registers, complaints register, correspondence log, improvements to common property. 

The Food Safety Manager is responsible for ensuring that all food safety, hygiene, and sanitation standards are met and maintained across all venues in the Mondrian Gold Coast. This includes developing, implementing, and monitoring food safety protocols, conducting regular audits, training staff, and ensuring compliance with local and national food safety regulations. The role also involves liaising with health authorities and ensuring that the venues maintain high standards of cleanliness and hygiene. You will also be responsible in overseeing the operation and management of the external Stewarding Company with rostering and liaising with the Operations Manager of the Stewarding team identifying opportunities for improvements and efficiencies.

Food Safety Management 

• Develop, implement, and maintain food safety management systems (HACCP or equivalent) across all restaurants.  
• Ensure compliance with local, state, and federal food safety regulations.  
• Monitor food handling, preparation, and storage processes to ensure they meet safety standards.  
• Conduct regular inspections and audits of kitchens and food preparation areas.  
• Identify and mitigate potential food safety hazards.  

Hygiene and Sanitation  

• Develop and implement cleaning schedules and protocols for all areas of the restaurants, including kitchens, dining areas, and restrooms.  
• Ensure that cleaning and sanitation procedures are followed consistently by all staff.  
• Oversee the proper maintenance of sanitation equipment.  
• Ensure waste management procedures are in place and followed.  
• Work closely with kitchen and front-of-house teams to ensure a seamless integration of hygiene practices.  

Team Training and Development 

• Train team members in food safety, hygiene and sanitation best practices.  
• Conduct regular refresher training sessions to keep team members updated on the latest food safety standards.  
• Train the external Stewarding team on required Food Safety compliances and identify gaps.
• Monitor team performance and provide feedback to ensure adherence to hygiene protocols.  
• Collaborate with the People and Culture team to incorporate food safety into the onboarding process for new hires.  
• Ensure Ennismore and Accor training initiatives are implemented with particular emphasis on coordinated and structured on the job training to align with service standards and service procedures.  
• Ensure bi-annual talent review is conducted utilising the Ennismore performance review system, and ensuring the appropriate documentation is maintained to the required standard; correct performance issues and counsel as required.  
• Participate in scheduled compliance training and development programs provided by Ennismore. 

Compliance and Reporting 

•  Keep up to date with changes in food safety and hygiene regulations.  
•  Prepare for and facilitate health department inspections.  
•  Maintain records of inspections, audits, and any incidents of non-compliance.  
•  Report any food safety issues to senior management and work on corrective actions.   

About you:

• You are a creative team-player looking for an opportunity to showcase your creativity. You are comfortable working in fast paced environments and always deliver the best experiences to your guests.
• You are trade qualified and available to work night shifts across a 7 day roster.

What you will be doing:

• Supporting the kitchen team with daily operational aspects of the Kitchen and related venues, including conference and events.
• Maintain strict hygiene and safety procedures.

What we're looking for

You are an enthusiastic and motivated individual ready for the first step into your HR career. You are a multi-tasker and can work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update the team on your various projects.

What you will be doing?

As a Talent and Culture Coordinator, you will undertake a dynamic role that encompasses the coordination of Talent and Culture duties. You will process day-to-day administration of the department in an accurate and timely manner.

You are a Canva super star, using your creative side to promote our team's activities and events. You have a proactive approach and are always looking at elevating our team members experience. 

This role reports directly to the Director of Talent & Culture. It is a part-time role, working two days per week. 

As Financial Controller, you will shape financial strategies, manage complex reporting processes, and lead initiatives to optimize our financial systems. You will guide daily financial operations, oversee payroll for a portfolio of properties, and ensure rigorous compliance with standards. You will lead the review of financial documents, approve requisitions and payments, and provide strategic oversight across accounts receivable, accounts payable and cashiering functions.  

You'll be instrumental in managing annual budgets, driving financial forecasts, and ensuring accurate statutory reporting. Your leadership will inspire your team, foster a culture of excellence, and drive continuous innovation and improvements. This is an outstanding opportunity for a seasoned finance professional to make a significant impact within a global leader in the industry.

We are currently hiring for various culinary positions! If you have experience in fast-paced restaurant or event environments, we’d love to hear from you. You’ll be serving high-quality food across multiple outlets, including à la carte, buffet, cold larder, mise-en-place, and banquets.

We’re looking for candidates with a broad range of cooking styles and techniques, a strong commitment to culinary excellence, and proven experience. Your expertise in time management and passion for exceptional dining will help you thrive in our team.

We are seeking a dynamic and experienced Marketing Manager to join Mondrian Gold Coast’s pre-opening team to debut one of the most exciting and disruptive luxury lifestyle brands in Australia.  

The Marketing Manager will work closely with the Director of Marketing, Hotel commercial team and global brand marketing teams to ideate, create and execute brand marketing, media relations, digital and social campaigns that gains cut-through and drives topline revenue.  The position will be required to manage the hotel, F&B and spa venues social media channels, content strategy and online presence inclusive of working with nominated agencies and analytical reporting.  

HOW YOUR DAY LOOKS LIKE (JOB RESPONSIBILITIES):  

• Ensure that Mondrian Gold Coast brand image, marketing, social and photography guidelines are upheld reviewing all in-house and external facing materials as directed by the Director of Marketing.   

• Manage Mondrian Gold Coast, F&B and spa venues all social media channels (Instagram, Facebook and LinkedIn) both via a social media agency and directly.   

• Drive forward the implementation of brand and tactical marketing activities for F&B, spa, hotel programming, leisure activations and unique venues. 

• Support the implementation of the hotel, F&B and spa media relations strategies.   

• Coordinate internal and external PR activities.    

• Executes and collaborates with hotel, F&B and spa teams to coordinate photoshoots, releases, and other materials on file for publicity.    

• Work with the Director of Marketing to implement the hotel’s digital strategy to increase web contribution for the hotel, F&B and spa reservations via the nominated booking platform.   

• Adept at using Instagram, Facebook and LinkedIn and adhering to Ennismore’s social media policies, connectivity and social media channel and analytics tool.    

• Solid understanding of social paid media strategies and execution. 

The People and Culture Manager will play a pivotal role in bringing Mondrian Gold Coast to life by attracting, nurturing, and retaining exceptional talent. This role is designed for an agent of change with expertise in HR processes, employee engagement, learning and development, performance and talent management. Your ability to challenge the status quo will be instrumental in fostering a culture of excellence.

Reporting to the Director of People and Culture, you will align our People and Culture strategies with the resort's overarching goals. Serving as a strategic partner to the Departmental Leaders, you will represent the voice of our employees, ensuring their needs and aspirations are at the forefront of our people agenda.

Team Member Relations

• Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. 
• Work alongside the departmental leaders to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the employee in keeping with the company policy and local labour law.
• Be the champion of processes to ensure that the leaders understand their role in the process as well as the fair treatment of team members.

Team Member Engagement and Communications

• Strive to increase team member engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals.  Ensure the consistent delivery of business and team member information with transparency so that each team member understands how they contribute to the company’s success. 
• Arrange to have fun at work by facilitating a calendar of team member events including town halls where team members are celebrated and recognised.

Recruitment

• Ensure the recruitment of new hires are a fit and match for the Mondrian Brand and understand our ethos and vision. Ensure they are introduced into the Company through Mondrian’s specific on-boarding process.
• Actively promote and market the Mondrian brand as an “Employer of Choice” through advertising collateral and presentations.

Learning & Talent Development

• Ensure each department have adequate Departmental trainers to create a consistent training program in line with the Mondrian Service standards.
• Facilitate the Mondrian Onboarding program and maintain compliance in all mandatory training.

Performance Management

• Have a transparent development program in place for all front line, supervisory and mid-managerial positions in conjunction with the People & Culture leader and Department Leaders.
• Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.

As Head Chef, you’ll oversee the daily culinary operations of our convention centre, from crafting fresh, memorable dishes to enforcing rigorous quality control. You'll play a crucial role in developing and nurturing your team by designing comprehensive training programs, providing regular feedback, and fostering a collaborative environment where every team member can thrive. Your leadership will empower your team to reach their full potential and contribute significantly to our culinary success.

In addition to team development, you will manage food costs, coordinate with purchasing to meet daily requirements, and adhere to budget guidelines. Your careful planning and inventory control will be key in maintaining profitability while ensuring our culinary standards remain exceptional.

We value strong leadership and teamwork. We’re seeking someone who can inspire and guide our kitchen team, embody Accor values, and combine culinary excellence with financial acumen. If you’re a proactive chef with a flair for innovation and a commitment to effective financial management, this is your opportunity to make a meaningful impact.

A crucial part of the commercial engine, the Commercial Coordinator is pivotal in supporting the department team members – General Manager, Sales, Marketing + Revenue in administrative duties and assist with the coordination of their activities. Reporting to the Director of Sales, this role will also be key to assist in all areas of direct sales efforts to increase hotel market share, maintain a high level of customer service while bringing an unparalleled approach to converting group and leisure business.

RESPONSIBILITIES

• Support Commercial team members in the form of, but not limited to, generating reports, preparing proposals/contracts, creating presentations, booking travel.
• Manage sales systems such as ANAIS, Cvent, and Delphi.
• Distribute sales leads and work in line with business needs.
• Conducting cold calls for comparative purposes and new lead searches.
• Coordinate group requests once the contract has been signed and hand over all details to Groups Reservations/Catering & Events Manager.
• Lead special projects as assigned.
• Attend regular commercial meetings for minute taking.
• Coordinate and collaborate on site client visits.
• Helping with the welcoming process for new members.
• Build rapport and strong relations with Mondrian Gold Coast Team Members.
• Adhere to the highest standards of professional contact and customer service with clientele.
• Attend to telephone and email enquiries in a timely manner, both internally & externally.
• Assist with promotions and the preparation of products and services.
• Support with sales trip/trade show preparation.
• Maintaining stock of printed material and merchandise.
• Keep things running smoothly!

What we are looking for:

Someone looking to share their passion about food and exceptional experiences. You are a team player capable of leading the kitchen team in the absence of the Executive Chef.  You are resourceful, organised, attentive to detail and results-driven. 

What you will be doing:

• Inspiring the kitchen team, leading by example to ensure our customers have a genuinely unforgettable dining experience.
• Driving sales, bookings and upselling.
• Staff rostering.
• Managing stock control.
• Creating promotions and events to drive revenue.
• Recruiting, on boarding, training, rostering, coaching, motivating and managing team members.

Our Housekeeping department is the heart of our hotel's operations. As a Room Attendant, you'll be vital in maintaining the pristine condition and cleanliness of all suites and rooms. Your main tasks will involve thoroughly cleaning guest rooms and public areas to the highest standards, managing linen and guest amenities supplies, and following proper procedures to report any lost property.

Casual loaded pay rates starting from $31.23 per hour on weekdays and up to $43.72 per hour on Sundays!

Casual Storeperson required for casual shifts.

Current working rights within Australia are required for this position

As a member of the Accor team you will support our logistics operations across both the Domestic and International airports.

Supporting our Qantas Lounges team, core responsibilities for this position include:                                                   

• Manual handling duties -  Liaising with external freight distributors and suppliers delivery stock to the airport.
• Checking delivery notes and receival stock via airport security
• Maintaining stock control                         
• Supporting our front of house and kitchen teams with restocking key service points such as bar and kitchen fridge and freezers and food and beverage storage areas. 
• Strong understanding of Workplace Health and Safety                                     

Accor Benefits include:

• Staff meals during each shift
• Free airport parking
• Uniforms and dry cleaning included
• Amazing Accor accommodation and food and beverage discounts
• 6 Months service+ - Staff flight discounts

The Role

This is your opportunity to join our Food and Beverage team on part time basis. As a key member of our team you will represent our friendly and professional service philosophy. Key duties of this role include, but are not limited to the following:

• Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages;
• Welcome and seat guests according to hotel standards;
• Use POS system to place orders;
• Liaise with the Kitchen on special requests or delayed meals;
• Follow all hygienic processes to ensure safety for all guests & staff;
• Maintain standards of hygiene for food handling and presentation;
• Promote a safe workplace by recognising hazards and promoting general WHS practises.

As a Night Receptionist, you will be essential to our front office operations, partnering with the Night Manager to ensure smooth resort operations during overnight hours. You’ll manage nightly accounting and auditing, reconcile daily transactions, and generate financial reports. Your exceptional service will make guests feel at home from arrival to departure, as you handle their requests with a smile and ensure reservations are accurate. You'll also assist with portering duties and maintain resort safety and security through regular property checks.

Join us and be a key contributor to creating a welcoming and secure environment for our guests.

Join our dynamic team as a Payroll Specialist and lead the payroll function for our distinguished property. Your responsibilities will include:

• Providing accurate and efficient payroll services
• Serving as the first point of contact for payroll queries
• Accurately processing changes in employee statuses
• Participating in impactful payroll-related projects across our business

About you

• A recognised university degree in finance, accountancy or a related discipline would be advantageous.
• Sound knowledge and understanding of financial and accounting procedures, policies and systems.
• Exceptional attention to detail to ensure all financial matters are accurate.
• Excellent communication and service skills needed to deliver quality service and build supportive relationships with suppliers, vendors, auditors and other members of the finance team.

What you will be doing?

As Finance Officer you will be responsible for providing flexibility within the Finance Department and to strengthen the overall skill base of the financial team. The Finance Officer may, at any one time, be responsible for the Hotels financial functions including but not limited to: processing credit applications, invoicing, debt collection, Accounts Receivable and general cashiering duties.

Our Housekeeping department is the heart of our hotel's operations. Our Room Attendants play a crucial role in ensuring the immaculate upkeep and cleanliness of all suites and rooms. Your primary responsibilities will include cleaning guest rooms and public areas to the highest standard, maintaining appropriate stock levels of linen and guest amenities, and reporting any lost property in accordance with proper procedures.

As the Talent & Culture Manager, you will play a crucial role in guiding recruitment, training, development, and employee relations, all while ensuring a high level of engagement and meeting business needs. Your responsibilities will include advising leaders on employee relations, policies, and recruitment, leading annual and cyclical people activities such as salary reviews, performance reviews, talent and succession planning, and employee engagement.

You will implement solutions to enhance the employee experience and use data to inform decision-making and influence outcomes with senior leaders. Additionally, you will develop, review, and monitor Talent and Culture procedures and policies, support Portfolio Talent and Culture initiatives, and assist the team in driving and communicating these programs. Fostering an inclusive work environment aligned with organizational values will be key to your success in this role.