Total 7 job vacancies by AccorHotel

Reporting directly to a dedicated and experienced Portfolio General Manager, you will have the opportunity to steer and direct the highly engaged F&B, Front Office, Reservations & Engineering teams to success.

You will be supported by an experienced ExCom team from T&C, Sales & Marketing, Finance and Revenue and have direct access to the hotel asset management team, working collaboratively to ensure optimisation of revenue generation and ultimate guest satisfaction.

Primary responsibilities include but are not limited to;

• Provide operational and strategic direction to hotel management team, and support manager’s in their individual roles to ensure the best possible outcomes
• Prepare end of month reporting and attend owners meetings with the Portfolio General Manager to best represent the operations of the hotel
• Promote the Hotel’s ongoing ESG commitments, ensuring green choices are made in line with our roadmap to carbon and energy reduction and bringing to life our social elevator philosophy
• Conduct regular analysis on all departments to continuously improve productivity, quality, market competitiveness and service standards
• Engage with our loyal guests, seeking feedback and setting strategies for increased customer satisfaction and RPS across our rooms and F&B offerings

For more information, a confidential discussion or to apply, please reach out to [email protected]

• Plan and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
• Prioritize and carry out maintenance as requested by Departments on a daily basis to ensure the smooth running of all hotel departments.
• Record meter readings and liaise with the General/Hotel Manager regarding options to improve energy management and conservation in keeping with Gaia2.0 Commitments.
• Be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• Liaise with the General/Hotel Manager and Regional Engineer regarding use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
• Ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odor.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for full power failure, evacuation fire system re-set and/or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• Liaise closely with Front Desk and Housekeeping regarding out of service rooms to expedite a quick turn around and return to inventory.
• Ensure the external areas of the hotel are maintained in line with Company brand standards.
• Research, recommend and liaise with the General/Hotel Manager regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the General/Hotel Manager and Regional Engineer.
• Ensure all staff are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
• Attend and actively participate in daily meetings respecting the confidentiality of issues, which may be discussed formally or informally.
• Prepare monthly Maintenance reports, commenting on key performance indicators and action taken to keep on target.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Strive to implement the Accor Vision and demonstrate active use of Accor Values.
• At all times you will monitor, identify and where possible eliminate work place hazards and risks. This will be in line with the policies established under the guidelines within InterREACT (The primary objective of the InterREACT program is to protect Accor and its employees by ensuring that all Accor locations are identifying and managing their operational risks, both effectively and efficiently, by implementing a pre-determined and standardized set of procedures, augmented by specific State requirements where required.)
• As a member of the Emergency Planning Committee (EPC) you will attend scheduled meetings and actively participate in activities to support the Accor / Sofitel Risk Management program.
• Any other duties assigned by your manager.

• Be a trusted advisor to the GM, and partner to ExCom with the ability to see multiple viewpoints and execute agreed plans with empathy and professionalism
• Act as an employee advocate and maintain high ethical standards – ensuring consultation, collaboration and coaching are at the core of how we implement initiatives
• Advise, consult and partner with leadership team regarding workforce planning, succession planning, building leadership capability, performance management and coaching, team building and change management.
• Promote and implement Accor diversity initiatives, ensuring engagement & promotion
• Sensitively manage IR and performance issues within the Hotel
• Lead and mentor a team of passionate T&C professionals

Reporting to the General Manager, being an active member of the Executive Committee, you will work closely with the General Manager and hotel leadership team with main duties that include but are not limited to:

•  Analysing and identifying with rigor financial pressure points and opportunities to maximise efficiencies and flow through

•  Actively contribute to the hotel Executive Committee with input into the successful strategic direction of the hotel

•  Monitoring all financial systems for the Hotel to improve and streamline procedures ensuring compliance

•  Preparing annual budgets, monthly forecasting, Profit and Loss statements, BAS, Payroll Tax and Management reports in accordance with deadlines and legislative requirements

•  Continue supporting the development and growth of an enthusiastic finance team with a commercially astute, accountable and rigorous financial focus.

•  Engage with Department Leaders to develop effective measures and execute proper strategies to enhance departmental profitability and service quality targets

•  Create a team that works together with trust and takes responsibility to meet the goals of the department and the hotel

Swissôtel Sydney, part of Accor’s Premium brands, have an exciting opportunity for a highly motivated, driven and ambitious Associate Director of Sales with a focus on the Corporate market to complete our Sales & Marketing Team.  

Reporting to the Commercial Director, the Associate Director of Sales will drive the Corporate sales strategy of the hotel, maximise revenue opportunities and achieve a reputation as a market leader in the industry. 

Responsibilities and duties (but not limited to):

• Develop, maintain and manage strong relationships with key clients to ensure market share growth across the Corporate market
• Work closely with the Commercial Director to achieve corporate rooms revenue and meetings budgets
• Utilise all resources to identify and assess new business opportunities
• Set and deliver strategy in conjunction with the leadership team to ensure annual corporate room night/revenue objects are exceeded
• Implementation of sales call plan to promote the growth of existing accounts
• Conduct famils and appropriate treatment of VIP clients to establish relationships and maximise all sales opportunities 

Please note that this is a Sales and Marketing role

We are a member of Accor, led by industry experts and now a rare opportunity has arisen to join our leadership team as our Commercial Director. This role will take full accountability for the strategic marketing, business development, forecasting, sales, and distribution. You will lead a highly engaged and capable team therefore significant leadership; motivational and empowerment expertise is required along with the ability to engage across a variety of customer dynamics.

As a member of the Executive Committee, and alongside other capable executives, you will be leading and guiding the implementation of the loyalty and marketing strategy, brand development and positioning in highly competitive and evolving market. It will be required that you bring extensive knowledge of the customer group, competitor landscape and are able to translate market insights into a highly compelling end user offering.

Reporting to the General Manager, our Commercial Director is responsible for total revenue including group and transient rooms, group food and beverage, meeting room hire and other revenues, as well as assisting and actively participating in yield management strategies and serves as an advisor to the General Manager on business intelligence. The successful candidate will be driven, proactive, strategic and a self-starter who will endeavor to make their mark and make this role their own.

We are a member of Accor, led by industry experts and now a rare opportunity has arisen to join our leadership team as our Commercial Director. This role will take full accountability for the strategic marketing, business development, forecasting, sales, and distribution. You will lead a highly engaged and capable team therefore significant leadership; motivational and empowerment expertise is required along with the ability to engage across a variety of customer dynamics.

As a member of the Executive Committee, and alongside other capable executives, you will be leading and guiding the implementation of the loyalty and marketing strategy, brand development and positioning in highly competitive and evolving market. It will be required that you bring extensive knowledge of the customer group, competitor landscape and are able to translate market insights into a highly compelling end user offering.

Reporting to the General Manager, our Commercial Director is responsible for total revenue including group and transient rooms, group food and beverage, meeting room hire and other revenues, as well as assisting and actively participating in yield management strategies and serves as an advisor to the General Manager on business intelligence. The successful candidate will be driven, proactive, strategic and a self-starter who will endeavor to make their mark and make this role their own.

To apply for this this sought-after role, you will demonstrate previous experience in a similar position and have an exceptional understanding of the business with a strong focus on business intelligence. You will have excellent personal presentation and presence, refined communication skills, perfection for the smallest of details, proven experience within a luxury establishment, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.