Total 14 job vacancies by AccorHotel

What you'll be doing

The key duties of this position include the following:

• Cleaning duties within the kitchen, food preparation areas and back of house.
• General pantry duties - maintaining cleanliness of pantry, fridges and freezers
• Ensure all operating equipment, crockery, cutlery & glassware is hygienically and safely stored.
• Operate dishwashing machine as per instruction manual
• Assist in the preparation of food as directed by the Executive Chef or supervisory team.
• Ensure all kitchens are kept clean and tidy according to current Health & Hygiene regulations.
• Ensure each outlet is supplied with sanitised clean and dry operational equipment.
• Count, sort and prepare operating equipment as required.
• Ensure garbage is collected and disposed of correctly from all kitchen and back of house areas each shift.
• Ensure correct handling of chemicals and equipment as per manufacturers instructions.
• Contribute to cost control through energy conservation and the careful use of water, cleaning materials and other appliances.

You are a qualified chef, renowned for delivering an exceptional culinary experiences. You will tell stories through food that will indulge the senses and leave lasting memories. You will be passionate and creative in your approach to consistently producing high quality dishes that delight our guests. Your flexibility in adapting to special requests will contribute to creating memorable dining experiences that will see guests returning time and time again.

What will you do

• Prepare and present food for breakfast, lunch and dinner for a la carte, room service, functions and buffet service
• Ensure that mis-en-place is complete in an efficient and timely manner
• Maintain food hygiene in accordance with legislative standards
• Follow recipes and brand standards 
• Maintain strict stock control procedures

What we're looking for…

We are currently recruiting for a part-time Overnight Housekeeping Attendant to work 11pm to 7am.

We are looking for people who have the passion and willingness to actively contribute to the finished product and  enjoy preparing a hotel ready for our guests. 

• Have you worked in hotels before?
• Are you someone who enjoys cleaning and presenting a beautiful product ready for the arrival of our guests?
• Do you have a keen eye for detail and  want to ensure that every guest need is filled in an intuitive and genuine manner? 
• Do you take pride in ensuring that high standards of cleanliness and guest comfort are delivered?  

What you’ll be doing:

As part of our Front Office team, no two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between - check in, check out, luggage assistance, and responding to guest requests - whilst at the same time, creating stories that stay.

We are currently recruiting for:

• Switchboard Operator
• Porter / Valet

Please indicate in your application if there is a particular role that is of interest to you.

What we can offer you:

• A fun work environment where your job is simply to make people happy!
• A genuine sense of community… our team is one big family
• Share your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit this great city
• Develop invaluable skills that you can use in all walks of life – customer service, communication, time management, problem solving and resilience!
• If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
• Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

What we're looking for…

We are currently recruiting for part-time Room Attendants.

We are looking for people who have the passion and willingness to actively contribute to the finished product and enjoy preparing a hotel ready for our guests. 

• Have you worked in hotels before?
• Are you someone who enjoys cleaning and presenting a beautiful product ready for the arrival of our guests?
• Do you have a keen eye for detail and  want to ensure that every guest need is filled in an intuitive and genuine manner? 
• Do you take pride in ensuring that high standards of cleanliness and guest comfort are delivered?  

What you’ll be doing:

• Answer all incoming calls via the switchboard in a professional and polite manner
• Provide exceptional service to our guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteously
• Create genuine connections with guests by listening, demonstrating care and empathy.
• Handle guest complaints in a positive manner escalating as required
• Communicate effectively with other departments such as Housekeeping, Food & Beverage to assist guests in regard to room changes, dining bookings etc.
• Keep other members of front office team informed on guest feedback, requirements etc. during and on shift change
• Participating in training and development programs to enhance skills and capabilities to increase the guest experience

What we can offer you:

• A fun work environment where your job is simply to make people happy!
• A genuine sense of community… our team is one big family
• Share your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit this great city
• Develop invaluable skills that you can use in all walks of life – customer service, communication, time management, problem solving and resilience!
• If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
• Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

What you'll be doing:

As an Assistant Manager, you will lead the team across all areas of Front Office and play a crucial role in providing a first-class luxury experience for our guests. You are able to manage your time and can handle juggling numerous tasks at once. You have an outcome driven approach to performance and results. This pivotal role demands an individual with a meticulous eye for detail, exceptional leadership capabilities, and an unwavering dedication to excellence.

Key responsibilities include:

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day. 
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Take responsibility for the health and safety of all patrons, guests and staff members.

What you'll be doing

We are currently looking for a Kitchen Steward to join our team on a part time (flexible) basis. The key duties of this position include the following:

• Cleaning duties within the kitchen, food preparation areas and back of house.
• General pantry duties - maintaining cleanliness of pantry, fridges and freezers
• Ensure all operating equipment, crockery, cutlery & glassware is hygienically and safely stored.
• Operate dishwashing machine as per instruction manual
• Assist in the preparation of food as directed by the Executive Chef or supervisory team.
• Ensure all kitchens are kept clean and tidy according to current Health & Hygiene regulations.
• Ensure each outlet is supplied with sanitised clean and dry operational equipment.
• Count, sort and prepare operating equipment as required.
• Ensure garbage is collected and disposed of correctly from all kitchen and back of house areas each shift.
• Ensure correct handling of chemicals and equipment as per manufacturers instructions.
• Contribute to cost control through energy conservation and the careful use of water, cleaning materials and other appliances.

We are seeking a skilled and motivated Maintenance Supervisor to join our dynamic team. As the Maintenance Supervisor, you will work closely with the Chief Engineer to oversee the maintenance, repair, and operations of all engineering systems within our hotel. You will play a pivotal role in ensuring the smooth functioning of our facilities to uphold our reputation for excellence.

Key responsibilities of the role include:

• Assist the Chief Engineer in planning, organising, and directing the engineering and maintenance operations of the hotel.
• Coordinate the activities of the engineering team, ensuring efficient utilisation of resources and adherence to safety standards.
• Attend daily hotel operational briefings and liaise closely with the departmental managers to ensure all matters are addressed in an appropriate timeframe.
• Oversee the preventive maintenance programs to minimise downtime and prolong the lifespan of equipment.
• Assist the Chief Engineer with repair and renovation projects, coordinating with external contractors and vendors as necessary.
• Monitor energy consumption and implement initiatives to improve efficiency and reduce costs.
• Train and mentor Maintenance team members to enhance their skills and knowledge in maintenance practices and safety procedures.
• Respond to emergency situations promptly and efficiently, ensuring minimal disruption to hotel operations.

What you'll be doing…

The Hotel Chadstone Melbourne MGallery is looking for an experienced Director of Sales & Marketing with an extensive 5 star luxury background to join our team. With a commitment to exceeding guest expectations, we are poised for a new era of growth and we seek a visionary leader to shape the trajectory of our hotel to even greater heights.

Envision a role where opulence meets innovation, and excellence is not just a standard but a way of life. As the Director of Sales and Marketing, you will be the driving force behind our hotel's market presence and revenue growth. Your strategic acumen and creative flair will shape campaigns that captivate, engage, and resonate with our diverse audience. Your role is not just about selling rooms, restaurants and meeting space; it's about curating a lifestyle, an experience that defines the epitome of luxury.

Reporting to the General Manager you will be responsible for:

• Executing sales strategies for the Hotel across all market segments.
• Have a complete understanding of the Hotel sales vision; its products, services, and rate structure to fulfil business objectives.
• Actively sell all attributes of the Hotel including Conference facilities and Food and Beverage features.
• Work collaboratively with the Director of Revenue to ensure room night and revenue targets are appropriately supported.
• Work collaboratively with the Director of Revenue to ensure ongoing research and analysis of product, price, and performance metrics of the agreed competitive sets in order to drive above market performance through identification of opportunities.
• Identify new opportunities for the Hotel and across the Accor business.
• Work with the Director of Revenue and Regional Director of Sales & Marketing to achieve optimum revpar/revenue/yield results for all segments of the business unit.
• Develop a strategic plan for identifying major accounts and business opportunities.
• Review weekly forecasts and market share reports and actively participate in ensuring business levels and market share is maintained.
• Ensure the team is maximising hotel revenue through effective pricing, space management and conversion, therefore increasing revenue in the key segments that generate the highest yield.
• Ensure maximisation of revenue from Conference & Incentive segments by promoting the Hotel’s Food and Beverage outlets.
• Explore opportunities for joint ventures with domestic industry partners that produce viable sales revenue.
• Establish a high profile across the region and with key accounts.
• Act as primary point of contact for the hotel including the coordination and leadership of site inspections to assist conversion.

What will you do

• Meet and greet guests
• Handle and store guest luggage
• Valet parking of guest cars
• Assist with any guest requirements
• General Porter duties as required

What you’ll be doing:

As part of our Front Office team, no two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between - check in, check out, luggage assistance, and responding to guest requests - whilst at the same time, creating stories that stay.

We are currently recruiting for:

• Guest Service Agent
• Porter / Valet
• Switchboard Operator

Please indicate in your application if there is a particular role that is of interest to you.

What we can offer you:

• A fun work environment where your job is simply to make people happy!
• A genuine sense of community… our team is one big family
• Share your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit this great city
• Develop invaluable skills that you can use in all walks of life – customer service, communication, time management, problem solving and resilience!
• If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
• Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

What you'll be doing:

As Reservations Manager, you will lead the Reservations team and play a critical role in creating the perfect stay for each and every one of our guests. You are a natural leader who thrives in a team environment and possess strong organisational and time management skills with an impeccable eye for detail.

Your responsibilities will include:

• Building effective business relationships with key clients and travel agents through the delivery of outstanding customer service, whether over the phone, email or face-to-face
• Ensuring the Reservations team use the hotel systems to process and input reservations in an accurate and efficient manner
• Maintaining a positive selling approach to maximise yield in both occupancy and rates, reporting directly to the Revenue Manager
• Possess strong organisational skills and ability to prioritise workflow and workload individually and across the team
• Producing and distributing rooming lists and confirmations as required and maintain regular communication with clients
• Undertake group reservation tasks such as actioning releases and loading rooming lists for multiple properties
• Nurture business relationships with key clients and travel agents to encourage loyalty
• Promote all hotel facilities, cross sell and upsell where appropriate
• Actively work with the front office team on how to sell the hotel, convert enquiries to reservations and be aware of all promotions
• Work with Sales & Marketing to promote packages and special offers

Located on Level 12 of the Hotel Chadstone Melbourne MGallery, Altus Rooftop Lounge & Bar offers an elegant, polished and welcoming experience. Inspired by the great cocktail and champagne bars of the world, yet distinctly local in its menus, and undeniably chic in its interiors; Altus is an experience like no other.

The successful candidate will join our dedicated team who all thrive in a 5 star environment and enjoy the benefits that come with working for a unique luxury venue. Experience working in a upscale bar and extensive knowledge of cocktail making is a distinct advantage.

This is a permanent part time position requiring availability to work across a 7-day roster including evenings, weekends and public holidays. 

The Role 

• You are an experienced bartender with a deep understanding and rich appreciation of the ingredients and techniques used in cocktail making, and can creates new and innovative mixed drinks 
• You are creative and have the capacity to create new and innovative mixed drinks or put your signature twist on existing favourites
• You stay abreast of cocktail trends and innovations occurring worldwide
• You will be a person who lives and breathes the hospitality industry and is well versed in the bar, can create genuine and authentic connections with our guests and generally be an all-round team player
• Be immaculately presented, attentive and proactive with the ability to respond quickly to needs of our guests

Hourly Pay rates:

• Mon to Fri: $24.87 
• Saturday: $31.09 
• Sunday: $37.31 
• Public Holidays: $55.96