Total 16 operations engineer job vacancies in Australia

Are you born for the Hospitality Industry and enjoy going above and beyond to ensure our reputation for outstanding service is upheld?  We are currently looking for our next superstar to join us as our full time Conference & Events Operations Manager reporting directly to the Director of F&B.

To be a part of the team you will have a passion for providing quality customer service that sees our guests coming back again and again.  Importantly, you will have excellent communication skills, a positive and enthusiastic attitude, and a commitment to providing excellent coffee, cocktails, food and service!

Your duties will include but not limited to:

 Overseeing the daily operations of the restaurant, bar, catering, room service, and banquet services.

• Ensure that all F&B areas are clean, organized, and prepared for service.
• Monitor the quality of food and beverage service to ensure customer satisfaction.
• ordering and managing inventory, track waste, reduce overstock, monitor stocks, and ensure cost-effective operations.
• Collaborate with event coordinators and chefs to ensure successful execution of banquets and events.
• Coordinate with other departments to deliver seamless service during events.
• Report to the Director of F&B on operational matters and provide regular updates.
• Maintain clear and effective communication between F&B departments and other hotel departments.

Reporting directly to a dedicated and experienced Portfolio General Manager, you will have the opportunity to steer and direct the highly engaged F&B, Front Office, Reservations & Engineering teams to success.

You will be supported by an experienced ExCom team from T&C, Sales & Marketing, Finance and Revenue and have direct access to the hotel asset management team, working collaboratively to ensure optimisation of revenue generation and ultimate guest satisfaction.

Primary responsibilities include but are not limited to;

• Provide operational and strategic direction to hotel management team, and support manager’s in their individual roles to ensure the best possible outcomes
• Prepare end of month reporting and attend owners meetings with the Portfolio General Manager to best represent the operations of the hotel
• Promote the Hotel’s ongoing ESG commitments, ensuring green choices are made in line with our roadmap to carbon and energy reduction and bringing to life our social elevator philosophy
• Conduct regular analysis on all departments to continuously improve productivity, quality, market competitiveness and service standards
• Engage with our loyal guests, seeking feedback and setting strategies for increased customer satisfaction and RPS across our rooms and F&B offerings

For more information, a confidential discussion or to apply, please reach out to [email protected]

About the role...

The Chief Engineer at Novotel Surfers Paradise will be responsible for overseeing all engineering and maintenance operations, ensuring the highest standards of safety, security, and asset protection across the property. This role will lead the maintenance of the building, grounds, and physical plant while managing the department’s budget, capital expenditure projects, preventative maintenance programs, and energy conservation initiatives. The Chief Engineer will ensure compliance with all regulatory requirements and lead the emergency response team for any facility-related issues, ensuring exceptional service and a exceptional guest experience.

• Oversee all aspects of the physical plant, including HVAC, refrigeration, plumbing, water treatment, electrical systems, and life safety equipment, ensuring optimal performance and luxury-level service.
• Lead and ensure the effective operation of all engineering systems, guaranteeing that all equipment operates at peak efficiency, safety, and effectiveness.
• Manage the engineering department’s budget, including capital expenditures, operational costs, preventative maintenance, and energy conservation projects.
• Develop and implement a comprehensive preventative maintenance program for the property.
• Record meter readings and liaise with the General Manager regarding options to improve energy management and conservation in keeping with Gaia2.0 Commitments.
• Be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for full power failure, evacuation fire system re-set and/or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• Liaise closely with Front Desk and Housekeeping regarding out of service rooms to expedite a quick turn around and return to inventory.
• Ensure the external areas of the hotel are maintained in line with Company brand standards.
• Prepare monthly Maintenance reports, commenting on key performance indicators and action taken to keep on target.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Strive to implement the Accor Vision and demonstrate active use of Accor Values.
• At all times you will monitor, identify and where possible eliminate work place hazards and risks. This will be in line with the policies established under the guidelines within InterREACT (The primary objective of the InterREACT program is to protect Accor and its employees by ensuring that all Accor locations are identifying and managing their operational risks, both effectively and efficiently, by implementing a pre-determined and standardized set of procedures, augmented by specific State requirements where required.)
• As a member of the Emergency Planning Committee (EPC) you will attend scheduled meetings and actively participate in activities to support the Accor / NSP Risk Management program.
• Only candidates with the right to work permanently in Australia will be considered for this position. 

• Plan and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
• Prioritize and carry out maintenance as requested by Departments on a daily basis to ensure the smooth running of all hotel departments.
• Record meter readings and liaise with the General/Hotel Manager regarding options to improve energy management and conservation in keeping with Gaia2.0 Commitments.
• Be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• Liaise with the General/Hotel Manager and Regional Engineer regarding use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
• Ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odor.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for full power failure, evacuation fire system re-set and/or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• Liaise closely with Front Desk and Housekeeping regarding out of service rooms to expedite a quick turn around and return to inventory.
• Ensure the external areas of the hotel are maintained in line with Company brand standards.
• Research, recommend and liaise with the General/Hotel Manager regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the General/Hotel Manager and Regional Engineer.
• Ensure all staff are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
• Attend and actively participate in daily meetings respecting the confidentiality of issues, which may be discussed formally or informally.
• Prepare monthly Maintenance reports, commenting on key performance indicators and action taken to keep on target.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Strive to implement the Accor Vision and demonstrate active use of Accor Values.
• At all times you will monitor, identify and where possible eliminate work place hazards and risks. This will be in line with the policies established under the guidelines within InterREACT (The primary objective of the InterREACT program is to protect Accor and its employees by ensuring that all Accor locations are identifying and managing their operational risks, both effectively and efficiently, by implementing a pre-determined and standardized set of procedures, augmented by specific State requirements where required.)
• As a member of the Emergency Planning Committee (EPC) you will attend scheduled meetings and actively participate in activities to support the Accor / Sofitel Risk Management program.
• Any other duties assigned by your manager.

The Conference and Events Operations Manager is responsible for the seamless execution of a multitude of events including functions, dinners, expos and conferences. Success in this role is the ability to manage a team of food and beverage attendants to execute phenomenal service in Brisbane’s largest hotel conferencing operation, working collaboratively with other hotel departments including the Sales and Kitchen teams.

What you will be doing:

• Lead, mentor and train a team of food and beverage ambassadors
• Ensure client expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Collaborate with other hotel departments to strategise on new product and service offerings
• Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests

In this pivotal role, you’ll collaborate closely with department heads to ensure seamless operations and drive strategies that align with our property’s strategic and sales goals. Partnering with the General Manager and Executive Committee, you’ll play a crucial role in setting and achieving annual revenue targets, while overseeing departmental functions and managing budgets. Your leadership will be instrumental in guiding the team, enhancing employee engagement, and keeping everyone aligned and motivated. Reporting directly to the General Manager, you’ll provide regular updates on operational achievements and key issues.

With your extensive experience in hotel management, strong financial expertise and talent for leading and inspiring teams, you'll have the chance to make a significant impact and advance your career. This role offers a clear pathway to a General Manager position with a leading global hospitality brand.

This pivotal role provides high-level administrative support to VPO NSW & ACT – Premium, Midscale & Economy and Regional Executive Team:

• Maintain effective working relationships with relevant internal and external stakeholders including Regional team, Operational teams, owners and consultants, owners and suppliers by ensuring communication is regular and appropriate 
• Liaise with other EA’s to ensure communication, processes and procedures across the Group are consistent 
• Prepare communication to send to Properties/Business units
• Assist with the coordination and management of projects 

The Chief Engineer will be responsible for overseeing the entire engineering and maintenance operations of the property. This includes ensuring that all building systems, facilities, and equipment are functioning efficiently and safely. The role requires strong leadership skills, extensive technical knowledge, and the ability to manage a team of engineers and maintenance personnel to uphold the hotel's high standards.

Key Responsibilities:

Leadership and Management:

• Lead and manage the engineering department, including hiring, training, and developing the team. Foster a positive and productive work environment.
• Ensure all team members are trained on safety, emergency procedures, and standard operating procedures.

Maintenance and Operations:

• Oversee the maintenance and repair of all hotel facilities, including HVAC, electrical, plumbing, and mechanical systems.
• Develop and implement a comprehensive preventive maintenance program.
• Ensure that all equipment and systems are functioning optimally and efficiently.

Project Management:

• Plan, coordinate, and manage engineering projects, including renovations and new installations.
• Collaborate with contractors, architects, and designers to ensure projects are completed on time and within budget.
• Monitor and control project expenditures.

Safety and Compliance:

• Ensure compliance with all local regulations, including health and safety standards.
• Conduct regular safety inspections and audits.
• Implement and oversee emergency response procedures.

Energy Management:

• Develop and implement energy conservation programs to reduce costs and environmental impact.
• Monitor energy consumption and identify opportunities for improvement.
• Report on energy usage and savings.

Budgeting and Financial Management:

• Prepare and manage the engineering department’s budget.
• Monitor and control expenses to ensure they are within budgetary limits.
• Develop cost-saving initiatives without compromising quality or safety.

Guest and Staff Support:

• Ensure prompt and efficient resolution of maintenance issues affecting guests or staff.
• Collaborate with other departments to support their engineering and maintenance needs.
• Maintain a high level of guest satisfaction through timely and effective maintenance services.

About you:

• Contagiously passionate about Guests and Hospitality?
• Natural with a sparkle, always eager to be original and share new ideas?
• Operations expert for an amazing team?

If yes, then this is a fantastic opportunity to become Director of Operations at the Novotel & ibis styles Melbourne Airport.

This is a varied role that requires excellent leadership and communication skills along with a hands-on management approach.

What you will be doing:

• Oversee all aspects of the operation to ensure that the hotel functions at an optimal level in key areas including service, revenue generation and cost management.
• Ensure that guest experience is the focus.
• Maintain a culture which is service focused, positive and driven to succeed, open to change and creative in approach.
• Identify new business opportunities and build up long term business relations.

We are currently seeking a dynamic Chief Engineer to lead our Engineering Team. In this role, you will report directly to the hotel manager, demonstrating the ability to effectively manage priorities and maintain composure under pressure. 

Your main responsibilities are:

• Leading a team to plan and carry out preventative maintenance and general repairs throughout the hotel to ensure standards are maintained for guest comfort.
• Designing and implementing solutions to improve energy management and conservation.
• Contractor management and ESG Management.
• Ensuring the hotel upholds OH&S and fire safety responsibilities.
• Quarterly audit reporting and monthly maintenance reporting.
• Maintaining records of repair work and daily checks as required by local Council, Government and manufacturer specifications.
• Liaising closely with other departments to ensure minimal impact of repairs and maintenance on operations.
• Researching, recommending and liaising with the General Manager regarding procedures to improve the overall efficiency of the department.
• Prepare and submit capex proposals and manage capex projects

Reporting directly to the General Manager and Director of Sales, this hands-on role is integral in leading the Food & Beverage operation to success. You will be responsible for multiple Food and Beverage outlets including Sen5es Restaurant & Bar, Fenians Irish Pub, Room service and Banquets. 

Your key responsibilities will include:

• Driving the management of all outlets ensuring that revenue is maximised and costs are effectively controlled
• Completing regular departmental forecasts and deliver on financial targets
• Developing a strategic plan (in conjunction with the Executive Chef and General Manager) for the Food and Beverage operations to ensure long term profitability
• Conducting regular analysis on all outlets and operations to continuously improve productivity, quality, market competitiveness and service standards.
• Implement marketing plans for each outlet to maximise revenue opportunities
• Undertaking projects within the Hotel at the direction of the General Manager
• Implementing and maintaining operational and brand standards and procedures across all outlets.
• Leading team performance management and development.

  Management of the Maintenance and Engineering function of the Hotel.

 Protect and maintain owner asset & investment.

 Ensure safety and satisfaction of guests during their stay.

 Support staff to effectively and safely carry out their roles of caring for our guest

 Plan and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest satisfaction.

 Prioritise and carry out maintenance as requested to ensure the smooth running of all hotel departments with a view to improve supporting service levels.

 Carry out general repairs and maintenance to the property.

 Record & monitor all utility readings and liaise with the General Manager regarding options to improve energy / water management and conservation, including liaison with EDGE metering.

 Be responsible for the maintenance & performance of the Hotels Fire Life systems on a routine basis as required by local Council authority and NSW Fire & Rescue.

 Liaise with the General Manager regarding use of internal and external contractors within the hotel, controlling expenditure and ensuring work is to the standard required by the company and manufacturers specifications

In this pivotal role, you'll collaborate closely with our Executive Assistant Manager, Director of Food and Beverage, and Food & Beverage Manager, focusing on the seamless execution of Conferencing and Events across various spaces, including the Convention centre, Resort, and other venues. Your responsibilities will span guest relations, team supervision, financial management, equipment coordination, and ensuring top-notch food and beverage service. With a hands-on approach, you'll actively contribute to revenue growth, cost control, and overall customer satisfaction. From overseeing function setups to efficient inventory management, this role is dynamic and central to our guest experience. If you're a dynamic leader with a passion for events, we'd love to welcome you to our team!

Are you in an operational leadership role and looking for your next challenge?

Are you a highly organised self-starter with the ability to manage priorities effectively?

Do you love a high energy working environment and have a passion for performance and guest satisfaction?

As our next Operations Manager, you will:

• Be responsible for the overall operational management, efficiency and forward planning for all departments (front office, engineering, housekeeping and food & beverage)

• Ensure the profitable operation of the front office and food and beverage department whiles improving and maintaining the operational and guest service standard

• Possess an authentic, personable service style that always blows guests away and a management style that empowers your staff to succeed

• Working directly with the General Manager will provide a high standard of training to help with ongoing employment opportunities.

We are seeking a passionate and innovative Conference and Events Operations Manager to join our team on a 12 month parental leave contract.  This is a ‘hands on’ role and working alongside your team you will deliver exceptional service to our guests making their experience at the Sofitel Gold Coast Broadbeach “Magnifique”. 

The Role

• Ensuring conference, functions and events are operated in an efficient and profitable manner
• Ensuring team members are trained and competent in all service procedures to ensure a luxury guest experience 
• Ensuring the ordering and replenishment of all stock required for the efficient and smooth running of the department i.e. bar and floor.
• Liaising with customers and Chef/Kitchen brigade to ensure service times are adhered to
• Monitoring the financial results of the department, managing and forecasting wage costs and all other expenses
• Working closely with the Conference and Events team to ensure smooth transitions from planning to execution 

We are seeking a passionate and innovative Conference and Events Operations Manager to join our team on a 12 month parental leave contract.  This is a ‘hands on’ role and working alongside your team you will deliver exceptional service to our guests making their experience at the Sofitel Gold Coast Broadbeach “Magnifique”. 

The Role

• Ensuring conference, functions and events are operated in an efficient and profitable manner
• Ensuring team members are trained and competent in all service procedures to ensure a luxury guest experience 
• Ensuring the ordering and replenishment of all stock required for the efficient and smooth running of the department i.e. bar and floor.
• Liaising with customers and Chef/Kitchen brigade to ensure service times are adhered to
• Monitoring the financial results of the department, managing and forecasting wage costs and all other expenses
• Working closely with the Conference and Events team to ensure smooth transitions from planning to execution