Total 12 construction safety health supervisor job vacancies in pullman melbourne on the park wellington parade east melbourne

A rare opportunity exists for a  guest obsessed hospitality professional to join the Club Sofitel team on level 35. As a Club Sofitel Supervisor you are responsible for providing a sense of welcome and luxury service for all Club Sofitel guests by being the key contact to assist them during their stay.

KEY RESPONSIBILITIES

• Lead, mentor and develop the team, ensuring a fun and engaged work environment

• Assist the Club Manager with the recruitment, induction and training of new team members

• Conduct probationary reviews, yearly performance reviews and development plans for Club team members

• Responsible for rostering according to the daily operations and Club budget

• In conjunction with the Guest Relations Manager, allocate expressions to   appropriate guests

• Maintain all Reception standards including check-in/check-out procedures and Concierge services

• Coordinate bookings for the Sofitel Club Business Centre and Boardroom

• Maintain all Food and Beverage standards, including stock and inventory control based on current and future occupancy

Reporting to the Venue Manager, you will:

• Be responsible for supporting the Venue Manager in supervising the daily operations and team members of the Brewery Bar + Kitchen.

• Play a key role with major event activations, coaching and supporting team members and ensuring compliance across our beverage, gaming and restaurant areas.

At the Pullman Melbourne on the Park, we are seeking a dynamic people person who has a keen eye for detail to join our Front Office Team as a Supervisor - Night Shift on a Full-Time basis.

You will:

• Assist the Night Manager in preparing all overnight reports & cross checking and balancing of daily transactions for all outlets.
• Maintain accurate guest accounts and provide precise, helpful information
• Provide efficient service for guest registration and departure
• Offer and maintain highest level of customer service to the guests at all times
• Ensure safety of all guests and employees 
• Carry out tasks as specified by the Night Manager and or Front office Assistatn Manager. 

An amazing opportunity has become available for a dynamic and experienced Conference & Events Supervisor to join our team. You will have exceptional customer service skills and ability to work in a fast-paced environment. 

Main responsibilities will include:

• Ensure efficient, friendly and professional food and beverage service is provided to all guests.
• Supervising and mentor C & E team members, provide guidance and support to ensure high standards of performance and service. 
• Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment
• Be actively involved in the day-to-day operations of the event spaces
• Ensure guest billing is completed accurately following Hotel procedure and that correct charges are posted.  
• Stocktaking and controls of beverage throughout the events operations 
• Ensure operations are in accordance with its Liquor License
• Responsible Service of Alcohol requirements 

Reporting to the Restaurant & Bar Assistant Manager, you will be responsible for leading, mentoring and motivating your team, ensuring they deliver professional, efficient and friendly service. You will be assisting the Restaurant & Bar Manager with the day-to-day operations in The Quartier Bar & Restaurant, In-Room Dining and Conferencing/Events. Your responsibilities will include:

• Provide for guests and patrons an experience and environment they feel meets their expectations
• Familiarise yourself with VIP and regular guests to ensure their requests and needs are met.
• Liaise with customers and Chef/kitchen brigade to ensure service times are adhered to.
• Ensure revenue for the shift is accounted for with cash/charge summary being completed to balance daily activities.
• Ensure guest billing is completed accurately following Hotel procedure and that correct charges are posted.
• Set up systems to protect and maintain control of restaurant and conference service equipment, correctly recording breakages and carry our regular stock takes.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.

About you

• Experience working in the Conference & Events space.
• A commitment to providing exceptional experiences for our guests.
• Ability to develop and motivate your team, your lead by example approach will be infectious.
• Have the ability to work a rotating 7 day roster.

What you will be doing?

• Oversee on-site event operations, ensuring smooth execution, addressing any issues promptly, and maintaining a high level of attendee satisfaction.
• Ensure efficient, friendly and professional food and beverage service is provided to all guests.
• Assist in leading, mentoring and training the Food & Beverage team.
• Ensure guest billing is completed accurately following Hotel procedure and that correct charges are posted.

Reporting to the Venue Manager, you will:

• Be responsible for supporting the Venue Manager in supervising the daily operations and team members of the Brewery Bar + Kitchen.

• Play a key role with major event activations, coaching and supporting team members and ensuring compliance across our beverage, gaming and restaurant areas.

What you’ll be doing:

• Assist in the day-to-day supervision of the housekeeping team
• Assist the Housekeeping Manager in driving the productivity, motivation and development of all Housekeeping team members
• Assist with the induction and training of new Housekeeping team members
• Ensure high cleanliness and productivity standards are met and kept in accordance to company guidelines
• Organise and allocate rooms for the rostered team members on shift
• Ensure appropriate chemical safety and Workplace Health & Safety standards and practices are maintained
• Be aware of labour costs and productivity output according to occupancy levels while also monitoring the room cleanliness standards through daily inspections

We are looking for energetic, reliable and experienced Housekeeping Supervisors to join our team.  

In this essential role, you will ensure our rooms and public spaces are sparkling clean and comfortable, ready for our guest's enjoyment.

We provide efficient, friendly and professional service in all our interactions to make all our visitors feel welcome and cared for.

What you will be doing?

• Assist in leading, mentoring and training the Food & Beverage Operations team.
• Supervise and delegate duties; Ensure brand standards are maintained.
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal.

Our Stewarding Supervisor is required to:

• Supervise and coordinate activities in the Stewarding Department to ensure all Food and Beverage Outlets and the Kitchen are provided with clean and sanitised operating equipment.

To assist the Reservation Sales Manager in ensuring that all incoming reservations are given a Luxury experience.  To manage the daily operations of the Reservations department to ensure highest conversion of reservation enquiries and maximum average room rate at all times.  Direct the Reservations team to maximise sales of property rooms and facilities, and at all times monitor quality of reservations, statistical information provided and inter-departmental communications.

• Leading the Reservations Team by example with a Guest Centric and Positive Orientation, supporting the team with operational questions and building opportunities for the team to make empowered and informed decisions in the scope of their respective job roles.
• Work with the Reservation Sales Manager in the training, coaching and performance management and development of the Reservations Team to ensure that hotel, team and individual goals are being reached.
• Actively managing guest complaints related to Accommodation Reservations through to resolution and prevention, including daily monitoring and resolution of Glitches that involve Reservation operations.
• Effectively manage all guest priorities on a case by case basis to ensure guest satisfaction and complaints are not escalated further.
• Ensuring there is quality communication and support between Reservations and Front Office, Housekeeping, Sales & Marketing and Finance teams.
  Lead and live Accor's 'Heartist' culture.
• Align work output, behavior, learning and development in line with the AccorHotels Leadership Capability Framework for an Emerging Leader.
• Assisting the team with phone calls by monitoring peak call volume times to ensure no guest call is left unattended and call queue times are kept to a minimum.
• Balancing accommodation rooms inventory for next day arrivals, taking into account upgrade requests to ensure additional rooms revenue opportunities are secured when availability permits, and that a clean inventory is handed over to Front Office. Assisting, liaising and collaborating with Front Office for same day inventory to ensure respect to revenue strategy and rooms open for sale on ResaWeb.
• With the Reservation Sales Manager and in collaboration with the Groups Coordinator, oversee, monitor and support Group Reservations to ensure timely communication between all parties and Group task completion as required. 
• Assist the Reservation Sales Manager with the loading and updating of rates and availability controls in Opera and across all distribution channels to ensure correct rates and packages are available to be booked and that parity across all channels is maintained.