Total 6 job vacancies by TAL

This role is responsible for improving and maintaining TAL’s Business Continuity capabilities through:

• Assisting key representatives within the Business to enhance TAL’s Business Impact Analysis and Business Continuity Plan documentation in accordance with concepts defined within CPS 230 (e.g. impact tolerance levels)
• Working with representatives from Technology and the Business to enhance developed process maps and related dependencies (e.g. applications, third parties, other teams and key personnel)
• Strengthening TAL’s Business Continuity practices in the refinement of potential disruption scenarios relevant to TAL’s business to help guide and inform workaround/recovery strategies to be considered by the business
• Serving as a Business Continuity and Crisis Management liaison, responsible for information sharing and developing relationships with key internal and external stakeholders

This role is a 12-month Fixed Term Contract.

This position is responsible for supporting Quality Assurance for Claims. You will provide claims administrative support services to other parts of the business within specified guidelines and may be directly supervised.

In addition to this the Claims Quality Assurance Officer will provide ongoing file maintenance and administrative support to Quality Assurance Managers, Specialists and Consultants as well as supporting the overall quality assurance process.

In this role you will:

• Provides Claims Quality Assurance administrative support service within specified guidelines and TAL values.
• Responds to QA enquiries where basic analysis and the provision of information is needed in order to resolve the issue, escalating where necessary.
• Records all information accurately on appropriate systems.
• Responsible for spotting opportunities for service and process improvement and feeding suggestions to manager.
• Offers support to team members, sharing learning and best practice in order to contribute to overall team effectiveness.
• Understand the responsibility of TAL in relation to the Privacy law and compliance guidelines and execute QA within these laws and guidelines.
• Proactively raise and support rectification of compliance breaches.
• Produce high-quality, accurate and compliant work.
• Ensure adherence to regulatory and TAL’s policies and procedures.
• Raise potential risk issues in daily operations across systems, policies and procedures that may result in TAL being exposed to financial instability, fraud, not fulfilling regulatory requirements or litigation including behaviours that may be discriminatory or undermine TAL’s core values.
• Collaborates with others to ensure that the customer gets a flawless product or service.

As an Actuarial Analyst for our Model Assurance team, you will be working with a dedicated and close-knit team to deliver key model review initiatives.

In this role you will have the unique opportunity to make a change and become a champion for better data and modelling practices within TAL.  Working from a first-principles approach, you will be able to challenge existing methodologies and models (including Prophet) to allow for improvement in the ways of working and sustainable model development.

The role will have exposure to the breadth and depth of TAL’s comprehensive suite of products, and you will be able to extract new insights in collaboration with your team and external teams such as in the Product and Pricing area. As part of model review, you will be working with entire portfolios of businesses and as such your findings can produce high-level impactful results for TAL.

You will be presenting your findings to a range of key stakeholders in the business, from the model owners to the project sponsors at the general manager level.

You will be working in a highly collaborative environment with your team, providing mutual support, peer-reviewing and problem-solving together during the team’s project work.

In addition, you will provide support on other initiatives beyond model review depending on the business’ needs which can include within the data space.

Key Accountabilities:

• Enhance the internal risk mitigation framework of TAL through independent model and data reviews on actuarial and finance models
• Support the business on projects to enhance the data and model capabilities of TAL
• Report and present back to the business on key findings and insights
• Explore creative solutions to model quality management and control
• Maintain a balanced approach to risk and the application of risk management principles to all phases of conduct and implementation for project deliverables
• Develop and maintain excellent communications with team members, customers and stakeholders

This role is responsible for providing quality assurance in relation to claim assessment in line with the TAL claims quality framework and risk management principles.A key focus of this role is to promote a culture of risk management and continuous improvement by providing risk-based detective controls and insights relating to claim assessment. You may be required to lead the delivery of small to medium scale projects or well-defined tasks on major projects to enable QA remediation or continuous improvement initiatives

This role is responsible for leading the Claims Quality Assurance team and providing quality assurance in relation to claim assessment in line with the TAL claims quality framework and risk management principles. A key focus of this role is to promote a culture of risk management and continuous improvement by providing risk based detective controls and insights relating to claim assessment. You may be required to lead the delivery of small to medium scale projects or well-defined tasks on major projects to enable QA remediation or continuous improvement initiatives.

​​​​​This role  is a direct report of the GM Prudential, Risk Strategy & Compliance. You will be a thought leader, providing experienced professional design leadership to ensure TAL’s risk management frameworks are aligned to the company’s strategic direction and are compliant with legislation, regulation, current governance, best practice and commercially effective.

You will work closely with the Executive Team, Senior Leaders across all business divisions and staff within the Risk Office to ensure culture, conduct and compliance risks are managed effectively in accordance with relevant legislation, regulations and the Board-approved risk appetite whilst balancing exceptional customer experience and commercial outcomes.

Some key accountabilities for this role include:

• Managing TALs prudential compliance framework including maintaining a productive and effective relationship with APRA; •providing thought leadership, advice and influence in strengthening TALs Governance, Culture, Remuneration and Accountability (GRCA) framework; and
• Developing, maintaining and managing TALs regulatory breach reporting framework.

This role will be required to work with a broad range of stakeholders across the group as well as the Board, Executive Team and Regulators. You will manage a small team of compliance professionals as well as be a key contributor to the Risk Office Leadership Team and the organisation's Senior Leadership Team.